LoRP FAQ
What is a Letter Request Form?
• The Letter Request Form (LRF) is a document that includes instructions on how to access the ERAS LoRP,
applicant information, the Letter ID and if the applicant has waived their right to see the LoR. You should
receive a form for each letter you are asked to write.
Will the LoRP convert my file to a PDF format, or should it already be in a PDF format before I upload it?
• In order to upload a LoR, it must already be in a PDF format. The LoRP does not have the capability to
convert your file into a PDF format.
PDFs with encryption, password protection, or digital signatures cannot be uploaded. Any LoRs that do not
meet these guidelines must be revised and resubmitted.
For more information on the PDF file format, please see www.adobe.com.
How can I view an existing LoR for an applicant listed in my LoR Manager?
• Click the Adobe icon located under the View LoR column of the LoR Manager.
I mistakenly uploaded the wrong letter for an applicant. What should I do?
• Once a LoR has been uploaded for an applicant, it cannot be modified or removed. To make a correction,
you must upload a revised version of the LoR using the instructions under Uploading a New Version of an
Existing LoR section of the user guide. Programs will only be able to view the most recent version of the
LoR but LoR Authors will be able to view all versions.
What if my file exceeds the 1 MB size limit?
• If you are struggling to meet the 1 MB file size limit, please try using a black and white document,
minimizing or removing graphics, and/or adjusting your Adobe (PDF creator) settings.
• If you have Adobe Acrobat Pro (premium version of Adobe) you may resize the PDF by:
• Going to File, selecting Print, select Print to Adobe PDF
• Select Properties
• Change the default settings to Smallest File Size
• Press OK and then print to save a new compressed file in a designated folder.
• If you continue to experience any difficulty in resizing your loR to mee the portal’s requirements,
please emails ERAS a copy of your LoR at
[email protected]g with the subject “Reformat” for additional assistance.
I received an email notifying me that an applicant is re-using a LoR I’ve uploaded previously. Is there anything I
need to do?
• Authors and uploaders are notified by email if an applicant opts to import letters from a prior season. You
may review the letter in the LoR Manager (entry will have an imported icon under the Imported LoR
column). If you choose to upload a new version of the LoR, you may do so by using the Upload LoR option.