6. Once installed, do an additional key cycle of the vehicle to complete the installation process.
Troubleshooting
If the screen “USB Authentication Failed” appears or another failure of software installation occurs, these are
recommended troubleshooting steps:
• Verify you have downloaded the right software version for your country or region. Go to
https://www.deere.com/en/stellarsupport/stellar-global-homepage/index-global-country-
selector.html and select your country to download the correct software. If your country is not listed,
select a nearby country with your desired language or an International page.
NOTE: The exception to this is Japan. Please see Japan specific software under All Other Asia – English
page (https://www.deere.com/asia/en/stellarsupport/)
• Verify USB format is correct. Recommended formatting is FAT32.
• Verify USB size is not too large. Recommended USB size is 32GB or smaller.
• Try another USB brand. Different or older USB brands format USBs differently and may not be
compatible.
• Try to download the USB files again from StellarSupport™. Connection issues can corrupt a file during
download (e.g. connection interruption …).
• Try downloading the software using a different web browser.
• Verify there is a folder named “update” on the USB if nothing appears on the radio when you plug in
the USB.
• Attempt an additional key cycle if software does not seem to work after programming with USB.
Release Notice
These are software update release notes for the touch screen radio available in certain John Deere machines.
Release notes can be found on StellarSupport™ webpage at the same location the files are downloaded.
Note: Your use of the software is governed by the End User License Agreement included with the software.
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