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It is essential and recommended to keep your projector up-to-date with the
latest Android TV system software. This allows you to take advantage of the
latest features, application improvements and bug fixes. For more details
about system upgrade instruction and improvements, please read through
the following:
Bug and Feature Improvements with v00.03.00.06 (Android 12)
• Preload BenQ Apps Manager
• Improve stability of BenQ Smart Control
• Improve wireless projection compatibility on Android 12
Before System Upgrade
• Please connect your Android TV system to the Internet to receive up-to-
date system firmware
• Please make sure to plug in the AC power for a stable power supply
• Please update all your apps before installing v00.03.00.16
• Please update the system to v00.02.00.20 before installing v00.03.00.06
to avoid system crash.
Things to note for the system update:
• It would take few minutes to complete the install and update
• Make sure to connect your projector to a stable AC power outlet before
beginning the process. Do not use portable power sources or battery
power
• Stay in the update screen and do not change screens while the process
is ongoing
• Your projector will restart during and after the update process until you
see the Android TV main screen again
• Please update Android TV system by following instruction
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Download and Upgrade System
The process to update the software varies. Follow the instructions accordingly.
Step1
Go to Play Store to download/update BenQ Notification to v2.1.7.3 or the later
version
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Step2
Go to BenQ Notification
Step3
Select BenQ System Update, and click Check for v00.02.00.20 system
firmware. If your system is updated to v00.02.00.20, please go to Step7.
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Step4
Click Download to download v00.02.00.20 system firmware
Step5
Select Restart now
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Step6
System restarts
Step7
Go to BenQ Notification again, and select BenQ System Update, and click
Check for v00.03.00.06 system firmware as the following picture
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Step8
Select Download to download v00.03.00.06 system firmware
Step9
Click Start Update
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Step10
System restarts
After System Upgrade (Important)
Reconnection and reactivation could be required for Bluetooth device, remote
control pairing, wireless projection, and network after system upgrade.
How to pair and unpair a Bluetooth accessory
https://www.youtube.com/watch?v=S04YEwuhgdE
How to pair BenQ QS01 Android TV stick with its remote
https://www.youtube.com/watch?v=v0_JOMiuQGY
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Note:
The screenshots provided here are for reference only. The actual screens
might differ slightly according to your country, model or firmware version.
If the upgrade message doesn’t come up, please restart or try to factory reset
the Android TV system.
How to factory reset Android TV dongle
https://www.youtube.com/watch?v=u8VxSEuoYJA
How do I use projector to watch Netflix on BenQ QS01 Android stick
https://www.youtube.com/watch?v=SOHWDAGS70o
How to check version of Android TV and Android TV dongle firmware
https://www.youtube.com/watch?v=PWeSgTge_9E
How to screen mirroring system desktop through Android TV dongle
https://www.youtube.com/watch?v=3d8nOGJfhVI
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If BenQ Smart Control on your phone is not working with double tap or scrolling after
updating to Android TV 12, please follow the steps below to fix it.
STEP 1
Go to Apps Manager
STEP 2
Click InstaShare
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STEP 3
Click Install
STEP 4
Click Update
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STEP 5
Click Done
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STEP 6
Go to Wireless Projection
STEP 8
Restart the projector
--- Document Ends ---
