Contenders
Niche High Performers
Leaders
1
© 2021 G2, Inc. All rights reserved. No part of this publication may be reproduced or distributed in any form without G2’s prior written
permission. While the information in this report has been obtained from sources believed to be reliable, G2 disclaims all warranties as to the
accuracy, completeness, or adequacy of such information and shall have no liability for errors, omissions, or inadequacies in such information.
Application Performance Monitoring (APM) Tools
(Application Performance Monitoring (APM) Tools continues on next page)
G2 Grid
®
Scoring
Satisfaction
Market Presence
Grid® Report for Application
Performance Monitoring (APM)
Fall 2021
atatus
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© 2021 G2, Inc. All rights reserved.
Application Performance Monitoring (APM) Tools
(continued)
Application Performance Monitoring (APM) Tools Denition
Application performance monitoring (APM) tools allow users to monitor and track the performance of particular software or web applications to
identify and solve any performance issues that may arise. These solutions provide performance metrics for applications, with specic insights
into the statistics such as the amount of transactions processed by the application or the response time to process such transactions. APM
products form a baseline for these metrics and monitor the applications for any variance from the baseline. The metrics are displayed in a variety
of data visualizations for easy conceptualization of the overall performance. They are very commonly used by application administrators to
manage web applications in hopes to discover possible reasons for delays in response time. With the ability to identify and x any performance
issues, businesses can provide an optimal user experience. Some APM solutions may offer similar functionality to database management
systems and network monitoring solutions.
To qualify for inclusion in the Application Performance Monitoring category, a product must:
Monitor and track the performance and response time of software or web applications
Create a baseline of performance metrics and alert administrators when performance varies
Provide visual data for users to better understand the performance metrics
Assist in remedying any application performance issues
Application Performance Monitoring (APM) Grid® Scoring Description
Products shown on the Grid® for Application Performance Monitoring (APM) have received a minimum of 10 reviews/ratings in data gathered by
August 17, 2021. Products are ranked by customer satisfaction (based on user reviews) and market presence (based on market share, seller size,
and social impact) and placed into four categories on the Grid®:
Products in the Leader quadrant are rated highly by G2 users and have substantial Market Presence scores. Leaders include: Dynatrace,
AppDynamics, Datadog, LogicMonitor, New Relic One, Epsagon, SolarWinds Server & Application Monitor, Sumo Logic, LogRocket,
Progress WhatsUp Gold, Instana, Microsoft System Center, Veeam ONE, Instabug, Logz.io, and Pulse Secure Virtual Trac Manager
High Performing products have high customer Satisfaction scores and low Market Presence compared to the rest of the category. High
Performers include: Centreon, FusionReactor APM, Scout APM, Atatus, Lumigo, Germain APM, Serverless360, Rollbar, Raygun, Lightstep,
Catchpoint, AppSignal, Rigor, IT-Conductor, and Instrumental
Contender products have relatively low customer Satisfaction scores and high Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate those ratings. Contenders include: Intel VTune Amplier,
Splunk APM, PRTG Network Monitor, Micro Focus SiteScope, SolarWinds Web Performance Monitor, Google Cloud Console, Azure Monitor,
Google Cloud Monitoring, Zabbix, and dotTrace
Niche products have relatively low Satisfaction scores and low Market Presence compared to the rest of the category. While they may
have positive reviews, they do not have enough reviews to validate those ratings. Niche products include: Nagios XI, dotMemory, Netdata,
Anodot, Netreo, Pepperdata Cloud Performance, Retrace, Micro Focus Operations Bridge (OpsBridge), SolarWinds Standard Toolset, Icinga
Infrastructure Monitoring, IBM DevOps Insights, AppOptics, and checkmk
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* Products are ordered by G2 Score. Satisfaction score is used as a tiebreaker if two products have the same G2 Score.
Grid® Scores for Application Performance
Monitoring (APM) Tools
The table below shows the Satisfaction and Market Presence scores that determine seller placement on the Grid®. To learn more about each of
the products, please see the product prole section.
Leaders
# of Reviews Satisfaction Market Presence G2 Score
Dynatrace
797 96 99 97
AppDynamics
256 87 93 90
Datadog
201 72 92 82
LogicMonitor
104 90 70 80
New Relic One
257 70 88 79
Epsagon
62 94 55 74
SolarWinds Server &
Application Monitor
235 68 79 74
Sumo Logic
123 73 74 73
LogRocket
100 92 54 73
Progress WhatsUp Gold
109 81 64 72
Instana
84 84 60 72
Microsoft System Center
250 54 81 68
Veeam ONE
57 74 56 65
Instabug
122 71 58 64
Logz.io
41 71 51 61
Pulse Secure Virtual
Trac Manager
64 63 53 58
(Grid® Scores for Application Performance Monitoring (APM) Tools continues on next page)
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* Products are ordered by G2 Score. Satisfaction score is used as a tiebreaker if two products have the same G2 Score.
Grid® Scores for Application Performance
Monitoring (APM) Tools (continued)
The table below shows the Satisfaction and Market Presence scores that determine seller placement on the Grid®. To learn more about each of
the products, please see the product prole section.
High Performers
# of Reviews Satisfaction Market Presence G2 Score
Centreon
48 90 46 68
FusionReactor APM
94 91 43 67
Scout APM
57 81 47 64
Atatus
37 85 40 63
Lumigo
31 83 36 60
Germain APM
38 77 39 58
Serverless360
17 86 28 57
Rollbar
22 67 43 55
Raygun
12 68 38 53
Lightstep
10 59 42 51
Catchpoint
14 52 44 48
AppSignal
10 69 24 46
Rigor
22 57 36 46
IT-Conductor
10 77 5 41
Instrumental
12 57 14 36
(Grid® Scores for Application Performance Monitoring (APM) Tools continues on next page)
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© 2021 G2, Inc. All rights reserved.
* Products are ordered by G2 Score. Satisfaction score is used as a tiebreaker if two products have the same G2 Score.
Grid® Scores for Application Performance
Monitoring (APM) Tools (continued)
The table below shows the Satisfaction and Market Presence scores that determine seller placement on the Grid®. To learn more about each of
the products, please see the product prole section.
Contenders
# of Reviews Satisfaction Market Presence G2 Score
Intel VTune Amplier
12 31 72 51
Splunk APM
15 43 59 51
PRTG
50 48 53 51
Micro Focus SiteScope
18 37 57 47
SolarWinds Web
Performance Monitor
18 39 51 45
Google Cloud Console
34 34 55 44
Azure Monitor
14 25 57 41
Google Cloud Monitoring
22 25 51 38
Zabbix
65 17 53 35
dotTrace
16 12 54 33
(Grid® Scores for Application Performance Monitoring (APM) Tools continues on next page)
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Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
* Products are ordered by G2 Score. Satisfaction score is used as a tiebreaker if two products have the same G2 Score.
Grid® Scores for Application Performance
Monitoring (APM) Tools (continued)
The table below shows the Satisfaction and Market Presence scores that determine seller placement on the Grid®. To learn more about each of
the products, please see the product prole section.
Niche
# of Reviews Satisfaction Market Presence G2 Score
Nagios XI
33 46 46 46
dotMemory
13 35 50 43
Netdata
10 46 26 36
Anodot
17 32 32 32
Netreo
13 39 24 32
Pepperdata
12 36 25 31
Retrace
39 24 36 30
Micro Focus Operations
Bridge
10 10 49 30
SolarWinds Standard
Toolset
13 9 50 30
Icinga Monitoring
17 29 27 28
IBM DevOps Insights
10 3 47 25
SolarWinds Appoptics
14 11 37 24
Checkmk
12 25 19 22
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Grid® Methodology
Grid® Rating Methodology
The Grid® represents the democratic voice of real software users, rather than the subjective opinion of one analyst. G2 rates products from the
Application Performance Monitoring (APM) category algorithmically based on data sourced from product reviews shared by G2 users and data
aggregated from online sources and social networks.
Technology buyers can use the Grid® to help them quickly select the best products for their businesses and to nd peers with similar
experiences. For sellers, media, investors, and analysts, the Grid® provides benchmarks for product comparison and market trend analysis.
Grid® Scoring Methodology
G2 rates products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social
networks. We apply a unique algorithm (v3.0) to this data to calculate the Satisfaction and Market Presence scores in real time. The Grid® Report
for Application Performance Monitoring (APM) | Fall 2021 is based on scores calculated using the G2 algorithm v3.0 from reviews collected
through August 17, 2021. To view the Application Performance Monitoring (APM) Grid® with the most recent data, please visit the Application
Performance Monitoring (APM) page.
Satisfaction
The Satisfaction rating is affected by the following (in order of importance):
Customer satisfaction with end user-focused product attributes based on user reviews
Popularity and statistical signicance based on the number of reviews received by G2
Quality of reviews received (reviews that are more thoroughly completed will be weighted more heavily)
Age of reviews (more-recent reviews provide relevant and up-to-date information that is reective of the current state of a product)
Customers’ satisfaction with administration-specic product attributes based on user reviews
Overall customer satisfaction and Net Promoter Score® (NPS) based on ratings by G2 users
Note: The customer satisfaction score is normalized for each Grid®, meaning the scores are relative.
(Grid® Methodology continues on next page)
**Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix
Systems, Inc.
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Grid® Methodology (continued)
Each input is normalized by category and segment. This means that scores are relative to other products in the category/segment and may
change from segment to segment
The scores are then scaled from 0-100
Grid® Categorization Methodology
Making G2 research relevant and easy for people to use as they evaluate and select business software products is one of our most important
goals. In support of that goal, organizing products and software companies in a well-dened structure that makes capturing, evaluating, and
displaying reviews and other research in an orderly manner is a critical part of the research process.
To manage the process of categorizing the software products and the related reviews in the G2 community, G2 follows a publicly available
categorization methodology. All products appearing on the Grid® have passed through G2’s categorization methodology and meet G2’s category
standards.
Many terms that appear regularly across G2 and are used to aid in product categorization warrant a denition to facilitate buyer understanding.
These terms may be included within reviews from the G2 community or in executive summaries for products included on the Grid®. A list of
standard denitions is available to G2 users to eliminate confusion and ease the buying process.
Market Presence
The Market Presence score is affected by the following (in order of importance):
Market presence is a combination of 15 metrics from G2’s reviews, publicly available information, and third-party sources
Both the software sellers and the individual products are measured on various criteria. The criteria are listed in order of importance.
Products metric receive greater weight than seller metrics
(Grid® Methodology continues on next page)
Criteria Measured For Metrics
Product Seller
Number of Employees
√ √
Employee Count (based on social networks and public sources)
Reviews
√
Review Count (weighted by recency)
Web Presence
√ √
Social Presence
√ √
Growth
√ √
Employee Growth, Web Presence Growth
Seller Age
√
Employee Satisfaction and Engagement
√
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Grid® Methodology (continued)
Rating Changes and Dynamics
The ratings in this report are based on a snapshot of the user reviews and social data collected by G2 up through August 17, 2021. The ratings
may change as the products are further developed, the sellers grow, and as additional opinions are shared by users. G2 updates the ratings on
its website in real time as additional data is received, and this report will be updated as signicant data is received. By improving their products
and support and/or by having more satised customer voices heard, Contenders may become Leaders and Niche sellers may become High
Performers.
Trust
Keeping our ratings unbiased is our top priority. We require the use of a LinkedIn account or veried business email address to validate a G2
user’s identity and employer. We also validate users by partnering with sellers and organizations to securely authenticate users through select
platforms. We do not allow users to review their current or former employers’ products, or those of their employers’ competitors. Additionally,
all reviews are manually checked by our team after our algorithm lters out reviews that don’t meet our submission requirements. All reviews
must pass our moderation process before they are published.
Our G2 staff does not add any subjective input to the ratings, which are determined algorithmically based on data aggregated from publicly
available online sources and social networks. sellers cannot inuence their ratings by spending time or money with us. Only the opinion of real
users and data from public sources factor into the ratings.
Grid® Inclusion Criteria
All products in a G2 category that have at least 10 reviews from real users of the product are included on the Grid®. Inviting other users, such
as colleagues and peers, to join G2 and share authentic product reviews will accelerate this process.
If a product is not yet listed on G2 and it ts the market denition above, then users are encouraged to
suggest its addition to our
Application
Performance Monitoring (APM) category
.
Product Proles
Product proles and detailed charts are included for products with 10 or more reviews.
10
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4.5
Dynatrace
Ownership
Dynatrace
Year Founded
2005
Company Website
www.dynatrace.com
Employees (Listed On
Linkedin™)
3066
HQ Location
Waltham, MA
Dynatrace has been named a Leader based on receiving a high customer Satisfaction score and
having a large Market Presence. Dynatrace has the largest Market Presence and received the highest
Satisfaction score among products in Application Performance Monitoring (APM). 98% of users rated
it 4 or 5 stars, 95% of users believe it is headed in the right direction, and users said they would be
likely to recommend Dynatrace at a rate of 90%. Dynatrace is also in the Network Monitoring, Incident
Response, Log Analysis, Container Monitoring, IT Alerting, Session Replay, ServiceNow Store Apps,
Runtime Application Self-Protection (RASP) , Cloud Infrastructure Monitoring , Website Monitoring,
Digital Experience Monitoring (DEM), Database Monitoring, AIOps Platforms, Log Monitoring,
Enterprise Monitoring, SAP Store, and Digital Employee Experience (DEX) Management categories.
(1,024)
Top Industries Represented
Quality of Support
89%
86%
90%
84%
89%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
87%
Avg 91%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
Avg 88%
Information Technology
and Services
Financial Services
Insurance
Banking
Computer Software
135
84
84
75
46
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4.3
AppDynamics
AppDynamics has been named a Leader based on receiving a high customer
Satisfaction score and having a large Market Presence. 95% of users rated it 4 or
5 stars, 84% of users believe it is headed in the right direction, and users said they
would be likely to recommend AppDynamics at a rate of 86%. AppDynamics is also in
the SAP Store, Enterprise Monitoring, Container Monitoring, ServiceNow Store Apps,
Cloud Infrastructure Monitoring , Digital Experience Monitoring (DEM), and AIOps
Platforms categories.
(327)
Ownership
AppDynamics
Year Founded
2008
Company Website
www.appdynamics.com
Employees (Listed On
Linkedin™)
1966
HQ Location
San Francisco, CA
Top Industries Represented
Information Technology
and Services
Computer Software
Financial Services
Banking
Insurance
67
28
22
14
14
Quality of Support
84%
86%
88%
83%
86%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
81%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
Real User Monitoring (RUM)
Avg 86%
89%
Avg 88%
87%
Avg 85%
86%
Synthetic Monitoring
Second by Second Metrics
Cloud Observability
Avg 85%
80%
Avg 89%
84%
Avg 87%
84%
Dynamic Transaction Mapping
Load Balancing
Highest-Rated Features Lowest-Rated Features
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4.2
Datadog
(221)
Ownership
Datadog
Year Founded
2010
Company Website
www.datadoghq.com
Employees (Listed On
Linkedin™)
2771
HQ Location
New York, NY
Datadog has been named a Leader based on receiving a high customer Satisfaction score and
having a large Market Presence. 95% of users rated it 4 or 5 stars, 89% of users believe it is
headed in the right direction, and users said they would be likely to recommend Datadog at a
rate of 85%. Datadog is also in the Server Monitoring, Network Monitoring, API Marketplace,
Security Information and Event Management (SIEM), Incident Response, Log Analysis,
Container Monitoring, IT Alerting, Cloud Infrastructure Monitoring , Website Monitoring, IoT
Analytics, IoT Device Management, Database Monitoring, Network Trac Analysis (NTA),
AIOps Platforms, Log Monitoring, and Enterprise Monitoring categories.
Top Industries Represented
Information Technology
and Services
Computer Software
Internet
Financial Services
Real Estate
56
36
20
8
5
Satisfaction Ratings
Quality of Support
85%
82%
88%
83%
85%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
86%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
13
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4.5
(370)
LogicMonitor has been named a Leader based on receiving a high customer
Satisfaction score and having a large Market Presence. 98% of users rated it 4 or
5 stars, 96% of users believe it is headed in the right direction, and users said they
would be likely to recommend LogicMonitor at a rate of 92%. LogicMonitor is also
in the Log Monitoring, Network Monitoring, Log Analysis, Container Monitoring,
ServiceNow Store Apps, Cloud Infrastructure Monitoring , Website Monitoring, AIOps
Platforms, and Enterprise Monitoring categories.
LogicMonitor
Ownership
LogicMonitor
Year Founded
2007
Company Website
www.logicmonitor.com
Employees (Listed On
Linkedin™)
849
HQ Location
Santa Barbara, CA
Top Industries Represented
Quality of Support
93%
89%
94%
89%
94%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
89%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Information Technology
and Services
Computer Software
Financial Services
Hospital & Health Care
Computer & Network
Security
39
6
5
5
4
Avg 91%
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4.2
New Relic One
(291)
Ownership
New Relic
Year Founded
2008
Total Revenue
$600 (USD MM)
Company Website
newrelic.com
Employees (Listed On
Linkedin™)
2063
HQ Location
San Francisco, CA
New Relic One has been named a Leader based on receiving a high customer
Satisfaction score and having a large Market Presence. 91% of users rated it 4 or 5
stars, 79% of users believe it is headed in the right direction, and users said they
would be likely to recommend New Relic One at a rate of 85%. New Relic One is also
in the Container Monitoring, Incident Management, IT Alerting, AIOps Platforms, Log
Analysis, Cloud Infrastructure Monitoring , Digital Experience Monitoring (DEM), Log
Monitoring, and Server Monitoring categories.
Top Industries Represented
Information Technology
and Services
Internet
Computer Software
Financial Services
Entertainment
63
37
35
12
7
Quality of Support
85%
83%
89%
85%
84%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
87%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
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4.7
Epsagon
(65)
Epsagon has been named a Leader based on receiving a high customer Satisfaction
score and having a large Market Presence. 98% of users rated it 4 or 5 stars, 97% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Epsagon at a rate of 94%. Epsagon is also in the Bug Tracking and Cloud
Infrastructure Monitoring categories.
Top Industries RepresentedSatisfaction Ratings
Ownership
Epsagon
Year Founded
2018
Company Website
epsagon.com
Employees (Listed On
Linkedin™)
68
HQ Location
New York, NY
Quality of Support
98%
95%
92%
97%
100%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
96%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Computer Software
Information Technology
and Services
Marketing and Advertising
Computer Games
Hospital & Health Care
12
6
4
3
3
Avg 91%
Dynamic Transaction Mapping
Avg 89%
98%
Avg 87%
97%
Avg 88%
97%
Load Balancing
Synthetic Monitoring
Second by Second Metrics
81%
Avg 86%
89%
Avg 85%
90%
Real User Monitoring (RUM)
Cloud Observability
Highest-Rated Features Lowest-Rated Features
Avg 85%
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4.3
SolarWinds Server & Application Monitor
(249)
SolarWinds Server & Application Monitor has been named a Leader based on receiving
a high customer Satisfaction score and having a large Market Presence. 92% of users
rated it 4 or 5 stars, 83% of users believe it is headed in the right direction, and users
said they would be likely to recommend SolarWinds Server & Application Monitor at a
rate of 85%. SolarWinds Server & Application Monitor is also in the Server Monitoring
category.
Ownership
SolarWinds
Worldwide
Year Founded
1999
Company Website
www.solarwinds.com
Employees (Listed On
Linkedin™)
2275
HQ Location
Austin, TX
Top Industries Represented
Information Technology
and Services
Hospital & Health Care
Government Administration
Insurance
Computer Software
59
17
10
10
8
Quality of Support
85%
81%
89%
84%
86%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
79%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
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4.3
Sumo Logic
(244)
Sumo Logic has been named a Leader based on receiving a high customer
Satisfaction score and having a large Market Presence. 95% of users rated it 4 or
5 stars, 92% of users believe it is headed in the right direction, and users said they
would be likely to recommend Sumo Logic at a rate of 87%. Sumo Logic is also in
the Security Information and Event Management (SIEM), Incident Response, Log
Analysis, Container Monitoring, Cloud Infrastructure Monitoring , Log Monitoring, and
Cloud Security Monitoring and Analytics categories.
Ownership
Sumo Logic
Year Founded
2010
Company Website
www.sumologic.com
Employees (Listed On
Linkedin™)
919
HQ Location
Redwood City, CA
Top Industries Represented
Information Technology
and Services
Computer Software
Internet
Financial Services
Retail
29
19
7
6
5
Quality of Support
89%
85%
92%
88%
90%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
88%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
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4.7
LogRocket
(274)
Ownership
LogRocket, Inc.
Year Founded
2016
Company Website
logrocket.com
Employees (Listed On
Linkedin™)
184
HQ Location
Boston, MA
LogRocket has been named a Leader based on receiving a high customer Satisfaction
score and having a large Market Presence. 99% of users rated it 4 or 5 stars, 91% of
users believe it is headed in the right direction, and users said they would be likely to
recommend LogRocket at a rate of 94%. LogRocket is also in the Product Analytics,
Bug Tracking, and Session Replay categories.
Top Industries RepresentedSatisfaction Ratings
Computer Software
Financial Services
Information Technology
and Services
Marketing and Advertising
Consumer Services
27
11
10
4
3
Quality of Support
91%
92%
92%
93%
92%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
91%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
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4.4
Progress WhatsUp Gold
(132)
Ownership
Progress
Year Founded
1981
Total Revenue
$442 (USD MM)
Company Website
www.progress.com
Employees (Listed On
Linkedin™)
3102
HQ Location
Bedford, MA
Progress WhatsUp Gold has been named a Leader based on receiving a high customer
Satisfaction score and having a large Market Presence. 95% of users rated it 4 or 5
stars, 78% of users believe it is headed in the right direction, and users said they
would be likely to recommend Progress WhatsUp Gold at a rate of 88%. Progress
WhatsUp Gold is also in the Log Monitoring, Server Monitoring, Network Monitoring,
Network Management, Network Automation, Network Trac Analysis (NTA), and
Dark Web Monitoring categories.
Top Industries RepresentedSatisfaction Ratings
Quality of Support
91%
85%
90%
84%
93%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
82%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Education Management
Government Administration
Higher Education
Utilities
Hospital & Health Care
10
9
9
9
5
Avg 91%
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4.6
Instana
(92)
Instana has been named a Leader based on receiving a high customer Satisfaction
score and having a large Market Presence. 99% of users rated it 4 or 5 stars, 90% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Instana at a rate of 91%. Instana is also in the Container Monitoring, Log
Analysis, Cloud Infrastructure Monitoring , and AIOps Platforms categories.
Ownership
Instana
Year Founded
2015
Company Website
www.instana.com
Employees (Listed On
Linkedin™)
214
HQ Location
Chicago, IL
Top Industries Represented
Information Technology
and Services
Retail
Computer Software
Insurance
Leisure, Travel & Tourism
21
10
5
4
4
Satisfaction Ratings
Quality of Support
92%
90%
88%
93%
95%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
95%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
Second by Second Metrics
Avg 85%
88%
Avg 87%
80%
Load Balancing
Synthetic Monitoring
Avg 88%
79%
Avg 89%
79%
Dynamic Transaction Mapping
Highest-Rated Features Lowest-Rated Features
21
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.1
Microsoft System Center
(548)
Microsoft System Center has been named a Leader based on receiving a high customer
Satisfaction score and having a large Market Presence. 89% of users rated it 4 or 5 stars,
78% of users believe it is headed in the right direction, and users said they would be likely to
recommend Microsoft System Center at a rate of 82%. Microsoft System Center is also in the
Cloud Infrastructure Monitoring , Patch Management, Endpoint Management, Enterprise IT
Management Suites, Network Security Policy Management (NSPM), Network Monitoring, Data
Center Infrastructure Management (DCIM), IT Process Automation, IT Service Management
(ITSM) Tools, and Server Monitoring categories.
Ownership
Microsoft
Year Founded
1975
Total Revenue
$143,015 (USD MM)
Company Website
news.microsoft.com
Employees (Listed On
Linkedin™)
208017
HQ Location
Redmond, WA
Top Industries Represented
Information Technology
and Services
Education Management
Computer Software
Government Administration
Higher Education
56
16
15
14
11
Quality of Support
82%
79%
87%
81%
81%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
71%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
22
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.6
Veeam ONE
(142)
Veeam ONE has been named a Leader based on receiving a high customer Satisfaction
score and having a large Market Presence. 98% of users rated it 4 or 5 stars, 88% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Veeam ONE at a rate of 92%. Veeam ONE is also in the Object Storage,
Cloud Infrastructure Monitoring , and Server Monitoring categories.
Ownership
Veeam
Company Website
www.veeam.com
Employees (Listed On
Linkedin™)
1
HQ Location
Columbus, OH
Top Industries Represented
Information Technology
and Services
Government Administration
Higher Education
Automotive
Hospital & Health Care
14
4
4
3
3
Quality of Support
91%
93%
94%
90%
91%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
90%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
23
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.3
Instabug
(190)
Instabug has been named a Leader based on receiving a high customer Satisfaction
score and having a large Market Presence. 94% of users rated it 4 or 5 stars, 86% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Instabug at a rate of 86%. Instabug is also in the Enterprise Feedback
Management, Bug Tracking, Mobile Crash Reporting, and Mobile App Debugging
categories.
Quality of Support
89%
88%
89%
85%
89%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
88%
Ownership
Instabug
Year Founded
2014
Company Website
instabug.com
Employees (Listed On
Linkedin™)
153
HQ Location
California, USA
Top Industries RepresentedSatisfaction Ratings
Computer Software
Information Technology
and Services
Financial Services
Internet
Health, Wellness and
Fitness
30
10
8
7
6
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
24
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.5
Logz.io
(119)
Logz.io has been named a Leader based on receiving a high customer Satisfaction
score and having a large Market Presence. 100% of users rated it 4 or 5 stars, 91% of
users believe it is headed in the right direction, and users said they would be likely
to recommend Logz.io at a rate of 94%. Logz.io is also in the Cloud Infrastructure
Monitoring , Security Information and Event Management (SIEM), and Log Analysis
categories.
Ownership
Logz.io
Year Founded
2014
Company Website
logz.io
Employees (Listed On
Linkedin™)
226
HQ Location
Boston, MA
Top Industries Represented
Computer Software
Information Technology
and Services
Internet
Computer & Network
Security
Financial Services
8
5
4
2
2
Quality of Support
95%
92%
94%
89%
93%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
91%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
25
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.3
Pulse Secure Virtual Trac Manager
(69)
Pulse Secure Virtual Trac Manager has been named a Leader based on receiving a
high customer Satisfaction score and having a large Market Presence. 89% of users
rated it 4 or 5 stars, 83% of users believe it is headed in the right direction, and users
said they would be likely to recommend Pulse Secure Virtual Trac Manager at a rate
of 86%.
Ownership
Pulse Secure LLC
Year Founded
2014
Company Website
pulsesecure.net
Employees (Listed On
Linkedin™)
369
HQ Location
San Jose, CA
Top Industries Represented
*N/A is displayed when fewer than ve responses were received for the question.
Information Technology
and Services
Higher Education
Computer Software
Hospital & Health Care
Banking
12
7
5
5
4
Quality of Support
85%
89%
92%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
26
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.8
Centreon
(53)
Centreon has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category. 100%
of users rated it 4 or 5 stars, 96% of users believe it is headed in the right direction, and users
said they would be likely to recommend Centreon at a rate of 97%. Centreon is also in the
Digital Employee Experience (DEX) Management, Network Monitoring, Container Monitoring,
IT Alerting, Cloud Infrastructure Monitoring , Remote Monitoring & Management (RMM), Digital
Experience Monitoring (DEM), Database Monitoring, Hardware Monitoring, Log Monitoring,
Server Monitoring, and Enterprise Monitoring categories.
Ownership
Centreon
Year Founded
2005
Company Website
www.centreon.com
Employees (Listed On
Linkedin™)
103
HQ Location
Paris, France
Top Industries Represented
*N/A is displayed when fewer than ve responses were received for the question.
Information Technology
and Services
Internet
Computer Networking
Computer & Network
Security
24
12
7
5
N/A
N/A
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Quality of Support
96%
97%
97%
Ease of Use
Meets Requirements
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
27
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.7
FusionReactor APM
(107)
FusionReactor APM has been named a High Performer product based on having high
customer Satisfaction scores and a low Market Presence compared to the rest of
the category. 99% of users rated it 4 or 5 stars, 91% of users believe it is headed in
the right direction, and users said they would be likely to recommend FusionReactor
APM at a rate of 95%. FusionReactor APM is also in the Container Monitoring, Digital
Experience Monitoring (DEM), Database Monitoring, Server Monitoring, and Enterprise
Monitoring categories.
Ownership
Intergral
Year Founded
1998
Company Website
www.intergral.com
Employees (Listed On
Linkedin™)
26
HQ Location
BOEBLINGEN,
Germany
Top Industries Represented
Information Technology
and Services
Computer Software
Internet
Financial Services
Marketing and Advertising
24
10
7
4
4
Quality of Support
96%
89%
96%
91%
95%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
88%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
28
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.6
Scout APM
(58)
Scout APM has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 84% of users believe it is headed in the right
direction, and users said they would be likely to recommend Scout APM at a rate of
93%. Scout APM is also in the Bug Tracking category.
Ownership
Scout APM
Year Founded
2008
Company Website
scoutapm.com
Employees (Listed On
Linkedin™)
32
HQ Location
Fort Collins, CO
Top Industries Represented
Computer Software
Information Technology
and Services
Financial Services
Education Management
Internet
15
7
4
3
3
Quality of Support
95%
92%
91%
95%
94%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
95%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
29
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.8
Atatus
(37)
Atatus has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 96% of users believe it is headed in the right
direction, and users said they would be likely to recommend Atatus at a rate of 97%.
Atatus is also in the Bug Tracking category.
atatus
Ownership
Atatus
Year Founded
2014
Company Website
www.atatus.com
Employees (Listed On
Linkedin™)
11
Top Industries Represented
Computer Software
Internet
Information Technology
and Services
Financial Services
Real Estate
8
7
5
2
2
Quality of Support
96%
93%
96%
96%
99%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
96%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
30
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.7
Lumigo
(35)
Lumigo has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 89% of users believe it is headed in the right
direction, and users said they would be likely to recommend Lumigo at a rate of
94%. Lumigo is also in the IT Alerting, Cloud Infrastructure Monitoring , and Server
Monitoring categories.
Ownership
Lumigo
Year Founded
2018
Company Website
lumigo.io
Employees (Listed On
Linkedin™)
41
HQ Location
San Francisco,
California
Top Industries RepresentedSatisfaction Ratings
Computer Software
Information Technology
and Services
Automotive
Computer & Network
Security
Health, Wellness and
Fitness
6
3
2
2
2
Quality of Support
99%
95%
92%
93%
95%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
95%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
31
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.7
Germain APM
(54)
Germain APM has been named a High Performer product based on having high
customer Satisfaction scores and a low Market Presence compared to the rest of
the category. 97% of users rated it 4 or 5 stars, 91% of users believe it is headed in
the right direction, and users said they would be likely to recommend Germain APM
at a rate of 94%. Germain APM is also in the Session Replay and Digital Experience
Monitoring (DEM) categories.
Ownership
germain APM
Year Founded
2006
Company Website
germainapm.com
Employees (Listed On
Linkedin™)
41
HQ Location
San Francisco, CA
Top Industries Represented
Information Technology
and Services
Computer Software
Commercial Real Estate
Internet
Accounting
14
5
2
2
1
Quality of Support
95%
89%
91%
93%
94%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
93%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
32
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.9
Serverless360
(18)
Serverless360 has been named a High Performer product based on having high
customer Satisfaction scores and a low Market Presence compared to the rest of the
category. 100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the
right direction, and users said they would be likely to recommend Serverless360 at a
rate of 99%. Serverless360 is also in the Cloud Infrastructure Monitoring category.
Ownership
Kovai Limited
Year Founded
2009
Company Website
document360.io
Employees (Listed On
Linkedin™)
189
HQ Location
London,
United Kingdom
Top Industries Represented
Computer Software
Banking
Logistics and Supply Chain
Automotive
Broadcast Media
4
3
2
1
1
Quality of Support
100%
98%
99%
96%
100%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
96%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
33
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.5
Rollbar
(116)
Rollbar has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 86% of users believe it is headed in the right
direction, and users said they would be likely to recommend Rollbar at a rate of 95%.
Rollbar is also in the Bug Tracking and Mobile Crash Reporting categories.
Ownership
Rollbar
Year Founded
2012
Company Website
rollbar.com
Employees (Listed On
Linkedin™)
74
HQ Location
San Francisco, CA
Top Industries Represented
Information Technology
and Services
Computer Software
Financial Services
Automotive
Civic & Social Organization
6
5
2
1
1
Quality of Support
92%
93%
94%
96%
97%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
94%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
34
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.5
Raygun
(44)
Raygun has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right
direction, and users said they would be likely to recommend Raygun at a rate of 95%.
Raygun is also in the Digital Experience Monitoring (DEM), Bug Tracking, and Mobile
Crash Reporting categories.
Ownership
Raygun
Year Founded
2007
Company Website
raygun.com
Employees (Listed On
Linkedin™)
35
HQ Location
Wellington, New
Zealand
Quality of Support
97%
97%
95%
95%
94%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
93%
Top Industries RepresentedSatisfaction Ratings
Computer Software
Information Technology
and Services
Internet
E-Learning
Financial Services
4
2
2
1
1
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
35
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.7
Lightstep
(11)
Lightstep has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
90% of users rated it 4 or 5 stars, 75% of users believe it is headed in the right
direction, and users said they would be likely to recommend Lightstep at a rate
of 93%. Lightstep is also in the Database Monitoring, Enterprise Monitoring, Log
Monitoring, Cloud Infrastructure Monitoring , and Container Monitoring categories.
Ownership
LightStep
Year Founded
2015
Company Website
lightstep.com
Employees (Listed On
Linkedin™)
104
HQ Location
San Francisco,
California
Top Industries Represented
Computer Games
Computer Software
Financial Services
Entertainment
Gambling & Casinos
2
2
2
1
1
Quality of Support
94%
94%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 88%
Avg 88%
Avg 91%
Avg 88%
*N/A is displayed when fewer than ve responses were received for the question.
Avg 91%
100%
Avg 91%
36
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.6
Catchpoint
(29)
Catchpoint has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right
direction, and users said they would be likely to recommend Catchpoint at a rate
of 94%. Catchpoint is also in the Digital Employee Experience (DEX) Management,
Network Monitoring, Cloud Infrastructure Monitoring , and Digital Experience
Monitoring (DEM) categories.
Ownership
Catchpoint
Year Founded
2008
Company Website
www.catchpoint.com
Employees (Listed On
Linkedin™)
300
HQ Location
New York, NY
Top Industries Represented
Information Technology
and Services
Computer Hardware
Consumer Services
Electrical/Electronic
Manufacturing
Financial Services
8
1
1
1
1
Quality of Support
98%
89%
96%
87%
97%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
90%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
37
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
AppSignal
(11)
AppSignal has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right
direction, and users said they would be likely to recommend AppSignal at a rate of
97%.
4.9
Ownership
AppSignal B.V.
Year Founded
2013
Company Website
appsignal.com
Employees (Listed On
Linkedin™)
14
Top Industries Represented
Computer Software
Accounting
Financial Services
Marketing and Advertising
Sports
6
1
1
1
1
Quality of Support
100%
97%
95%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
*N/A is displayed when fewer than ve responses were received for the question.
Avg 91%
38
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.7
Rigor
(23)
Rigor has been named a High Performer product based on having high customer
Satisfaction scores and a low Market Presence compared to the rest of the category.
100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right
direction, and users said they would be likely to recommend Rigor at a rate of 94%.
Ownership
Rigor
Company Website
rigor.com
Employees (Listed On
Linkedin™)
10
HQ Location
Atlanta, GA
Top Industries Represented
Retail
Information Technology
and Services
Food & Beverages
Internet
Business Supplies and
Equipment
5
3
2
2
1
Quality of Support
94%
94%
90%
89%
96%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
94%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
39
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.9
IT-Conductor
(14)
IT-Conductor has been named a High Performer product based on having high
customer Satisfaction scores and a low Market Presence compared to the rest of the
category. 100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the
right direction, and users said they would be likely to recommend IT-Conductor at a
rate of 100%. IT-Conductor is also in the SAP Store, Cloud Infrastructure Monitoring ,
Network Monitoring, and Database Monitoring categories.
Ownership
IT-Conductor
Year Founded
2014
Company Website
www.itconductor.com
Employees (Listed On
Linkedin™)
10
HQ Location
Cupertino, CA
Top Industries Represented
Information Technology
and Services
Computer Software
Apparel & Fashion
Computer & Network
Security
Food & Beverages
3
2
1
1
1
Quality of Support
95%
100%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
*N/A is displayed when fewer than ve responses were received for the question.
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
100%
Avg 91%
40
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.9
Instrumental
(12)
Instrumental has been named a High Performer product based on having high
customer Satisfaction scores and a low Market Presence compared to the rest of the
category. 100% of users rated it 4 or 5 stars, 83% of users believe it is headed in the
right direction, and users said they would be likely to recommend Instrumental at a
rate of 98%. Instrumental is also in the Cloud Infrastructure Monitoring , Container
Monitoring, Database Monitoring, and Server Monitoring categories.
Ownership
Expected
Behavior
Year Founded
2006
Company Website
www.expectedbehavior.com
Employees (Listed On
Linkedin™)
8
HQ Location
Indianapolis, IN
Top Industries Represented
Marketing and Advertising
Computer Software
Food & Beverages
Hospital & Health Care
Information Technology
and Services
3
2
2
1
1
Quality of Support
100%
96%
93%
95%
100%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
96%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
41
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.3
Intel VTune Amplier
(13)
Intel VTune Amplier has been named a Contender product based on having a
relatively low customer Satisfaction score and large Market Presence compared
to the rest of the category. While they may have positive reviews, they do not have
enough reviews to validate those ratings. 92% of users rated it 4 or 5 stars, 100% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Intel VTune Amplier at a rate of 87%.
Ownership
Intel Corporation
Year Founded
1968
Total Revenue
$77,867 (USD MM)
Company Website
www.intel.com
Employees (Listed On
Linkedin™)
140760
HQ Location
Santa Clara, CA
Top Industries Represented
Quality of Support
83%
89%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
*N/A is displayed when fewer than ve responses were received for the question.
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
88%
Avg 91%
Computer Software
Automotive
Telecommunications
Information Technology
and Services
Marketing and Advertising
3
2
2
1
1
42
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
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4.4
Splunk APM
(18)
Ownership
Splunk
Year Founded
2003
Total Revenue
$2,229 (USD MM)
Company Website
www.splunk.com
Employees (Listed On
Linkedin™)
7946
HQ Location
San Francisco, CA
Splunk APM has been named a Contender product based on having a relatively low
customer Satisfaction score and large Market Presence compared to the rest of the
category. While they may have positive reviews, they do not have enough reviews
to validate those ratings. 93% of users rated it 4 or 5 stars, 92% of users believe it
is headed in the right direction, and users said they would be likely to recommend
Splunk APM at a rate of 89%. Splunk APM is also in the AIOps Platforms category.
Top Industries RepresentedSatisfaction Ratings
Computer Software
Financial Services
Information Technology
and Services
Entertainment
Internet
4
3
3
1
1
N/A
N/A
Ease of Admin
Ease of Doing Business With
Ease of Setup
N/A
*N/A is displayed when fewer than ve responses were received for the question.
Avg 88%
Avg 91%
Avg 88%
Quality of Support
93%
89%
91%
Ease of Use
Meets Requirements
Avg 91%
Avg 88%
Avg 91%
43
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.6
PRTG Network Monitor
(61)
PRTG Network Monitor has been named a Contender product based on having a relatively
low customer Satisfaction score and large Market Presence compared to the rest of
the category. While they may have positive reviews, they do not have enough reviews to
validate those ratings. 96% of users rated it 4 or 5 stars, 87% of users believe it is headed
in the right direction, and users said they would be likely to recommend PRTG at a rate of
91%. PRTG is also in the Enterprise Monitoring, Network Monitoring, Cloud Infrastructure
Monitoring , Database Monitoring, Hardware Monitoring, and Server Monitoring categories.
Ownership
Paessler AG
Year Founded
1997
Company Website
www.paessler.com
Employees (Listed On
Linkedin™)
250
HQ Location
Nuremberg,
Germany
Top Industries Represented
Information Technology
and Services
Telecommunications
Construction
Government Administration
Computer Software
9
5
3
3
2
Quality of Support
86%
85%
91%
85%
90%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
84%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
44
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.0
Micro Focus SiteScope
(25)
Ownership
Micro Focus
Year Founded
1976
Total Revenue
$3,001 (USD MM)
Company Website
www.microfocus.com
Employees (Listed On
Linkedin™)
9595
HQ Location
Newbury, Berkshire
Micro Focus SiteScope has been named a Contender product based on having a
relatively low customer Satisfaction score and large Market Presence compared
to the rest of the category. While they may have positive reviews, they do not have
enough reviews to validate those ratings. 83% of users rated it 4 or 5 stars, 71% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Micro Focus SiteScope at a rate of 81%.
Top Industries Represented
Information Technology
and Services
Banking
Computer Software
Telecommunications
Airlines/Aviation
6
4
2
2
1
87%
84%
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
86%
Avg 88%
Avg 91%
Avg 88%
Quality of Support
81%
89%
87%
Ease of Use
Meets Requirements
Avg 91%
Avg 88%
Avg 91%
45
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.4
SolarWinds Web Performance Monitor
(20)
SolarWinds Web Performance Monitor has been named a Contender product based
on having a relatively low customer Satisfaction score and large Market Presence
compared to the rest of the category. While they may have positive reviews, they do
not have enough reviews to validate those ratings. 94% of users rated it 4 or 5 stars,
75% of users believe it is headed in the right direction, and users said they would be
likely to recommend SolarWinds Web Performance Monitor at a rate of 88%.
Ownership
SolarWinds
Worldwide
Year Founded
1999
Company Website
www.solarwinds.com
Employees (Listed On
Linkedin™)
2275
HQ Location
Austin, TX
Top Industries Represented
Information Technology
and Services
Education Management
Retail
Building Materials
Computer Networking
4
2
2
1
1
Quality of Support
90%
93%
91%
90%
87%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
92%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
46
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.1
Google Cloud Console
(36)
Google Cloud Console has been named a Contender product based on having a
relatively low customer Satisfaction score and large Market Presence compared
to the rest of the category. While they may have positive reviews, they do not have
enough reviews to validate those ratings. 88% of users rated it 4 or 5 stars, 90% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Google Cloud Console at a rate of 82%.
Ownership
Google
Year Founded
1998
Total Revenue
$182,527 (USD MM)
Company Website
www.google.com
Employees (Listed On
Linkedin™)
246333
HQ Location
Mountain View, CA
Top Industries Represented
Computer Software
Information Technology
and Services
Internet
Automotive
Higher Education
8
6
3
2
2
Quality of Support
80%
84%
90%
83%
84%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
84%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
47
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.3
Azure Monitor
(37)
Azure Monitor has been named a Contender product based on having a relatively low
customer Satisfaction score and large Market Presence compared to the rest of the
category. While they may have positive reviews, they do not have enough reviews to
validate those ratings. 93% of users rated it 4 or 5 stars, 92% of users believe it is
headed in the right direction, and users said they would be likely to recommend Azure
Monitor at a rate of 84%. Azure Monitor is also in the Cloud Infrastructure Monitoring
category.
Ownership
Microsoft
Year Founded
1975
Total Revenue
$143,015 (USD MM)
Company Website
news.microsoft.com
Employees (Listed On
Linkedin™)
208017
HQ Location
Redmond, WA
Top Industries Represented
Computer Software
Computer Hardware
Health, Wellness and
Fitness
Higher Education
Information Technology
and Services
6
1
1
1
1
Quality of Support
91%
81%
89%
94%
94%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
91%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
48
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.0
Google Cloud Monitoring
(32)
Ownership
Google
Year Founded
1998
Total Revenue
$182,527 (USD MM)
Company Website
www.google.com
Employees (Listed On
Linkedin™)
246333
HQ Location
Mountain View, CA
Google Cloud Monitoring has been named a Contender product based on having a
relatively low customer Satisfaction score and large Market Presence compared
to the rest of the category. While they may have positive reviews, they do not have
enough reviews to validate those ratings. 86% of users rated it 4 or 5 stars, 76% of
users believe it is headed in the right direction, and users said they would be likely to
recommend Google Cloud Monitoring at a rate of 81%. Google Cloud Monitoring is also
in the Cloud Infrastructure Monitoring category.
Top Industries Represented
*N/A is displayed when fewer than ve responses were received for the question.
Computer Software
Education Management
Information Technology
and Services
Financial Services
Business Supplies and
Equipment
4
3
3
2
1
Quality of Support
87%
86%
88%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
49
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.3
Zabbix
(127)
Zabbix has been named a Contender product based on having a relatively low customer
Satisfaction score and large Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate those
ratings. 92% of users rated it 4 or 5 stars, 79% of users believe it is headed in the right
direction, and users said they would be likely to recommend Zabbix at a rate of 85%. Zabbix
is also in the Database Monitoring, Network Monitoring, Cloud Infrastructure Monitoring ,
Hardware Monitoring, Server Monitoring, and Enterprise Monitoring categories.
Ownership
Zabbix LLC
Year Founded
2005
Company Website
www.zabbix.com
Employees (Listed On
Linkedin™)
78
HQ Location
Riga, Latvia
Top Industries Represented
Information Technology
and Services
Computer Software
Internet
Telecommunications
Computer & Network
Security
22
11
6
5
2
Quality of Support
79%
72%
85%
78%
80%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
75%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
50
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.2
dotTrace
(17)
dotTrace has been named a Contender product based on having a relatively low
customer Satisfaction score and large Market Presence compared to the rest of the
category. While they may have positive reviews, they do not have enough reviews to
validate those ratings. 100% of users rated it 4 or 5 stars, 86% of users believe it
is headed in the right direction, and users said they would be likely to recommend
dotTrace at a rate of 83%.
Ownership
JetBrains
Year Founded
2000
Company Website
www.jetbrains.com
Employees (Listed On
Linkedin™)
1190
HQ Location
Prague, Czech
Republic
Top Industries Represented
*N/A is displayed when fewer than ve responses were received for the question.
Information Technology
and Services
Computer Software
Financial Services
Education Management
E-Learning
6
3
2
1
1
Quality of Support
87%
81%
88%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
51
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.6
Nagios XI
(43)
Nagios XI has been named a Niche product based on having a relatively low
Satisfaction score and low Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate
those ratings. 97% of users rated it 4 or 5 stars, 97% of users believe it is headed in
the right direction, and users said they would be likely to recommend Nagios XI at a
rate of 93%. Nagios XI is also in the Server Monitoring, Enterprise Monitoring, and
Network Monitoring categories.
Ownership
Nagios
Year Founded
2007
Company Website
www.nagios.com
Employees (Listed On
Linkedin™)
50
HQ Location
Saint Paul, MN
Top Industries Represented
*N/A is displayed when fewer than ve responses were received for the question.
Information Technology
and Services
Internet
Computer & Network
Security
Computer Networking
Education Management
16
7
2
1
1
Quality of Support
93%
92%
97%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
52
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.6
dotMemory
(13)
dotMemory has been named a Niche product based on having a relatively low
Satisfaction score and low Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate
those ratings. 100% of users rated it 4 or 5 stars, 100% of users believe it is headed in
the right direction, and users said they would be likely to recommend dotMemory at
a rate of 92%.
Ownership
JetBrains
Year Founded
2000
Company Website
www.jetbrains.com
Employees (Listed On
Linkedin™)
1190
HQ Location
Prague, Czech
Republic
Top Industries Represented
*N/A is displayed when fewer than ve responses were received for the question.
Computer Software
Information Technology
and Services
Automotive
Food & Beverages
Public Relations and
Communications
8
2
1
1
1
Quality of Support
87%
94%
92%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
53
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.4
Netdata
(16)
Netdata has been named a Niche product based on having a relatively low Satisfaction
score and low Market Presence compared to the rest of the category. While they may
have positive reviews, they do not have enough reviews to validate those ratings.
100% of users rated it 4 or 5 stars, 100% of users believe it is headed in the right
direction, and users said they would be likely to recommend Netdata at a rate of
89%. Netdata is also in the Network Monitoring, IT Alerting, and Server Monitoring
categories.
Ownership
Netdata
Year Founded
2018
Company Website
www.netdata.cloud
Employees (Listed On
Linkedin™)
52
HQ Location
Delaware, US
Top Industries Represented
Information Technology
and Services
Building Materials
Computer Networking
Internet
7
1
1
1
Quality of Support
90%
87%
97%
92%
97%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
94%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
54
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.4
Anodot
(21)
Anodot has been named a Niche product based on having a relatively low Satisfaction
score and low Market Presence compared to the rest of the category. While they may
have positive reviews, they do not have enough reviews to validate those ratings.
100% of users rated it 4 or 5 stars, 93% of users believe it is headed in the right
direction, and users said they would be likely to recommend Anodot at a rate of 90%.
Anodot is also in the Analytics Platforms, Digital Analytics, Log Analysis, Customer
Journey Analytics, and Time Series Intelligence categories.
Ownership
Anodot
Year Founded
2014
Company Website
www.anodot.com
Employees (Listed On
Linkedin™)
113
HQ Location
Raanana, Israel
Top Industries Represented
Computer Software
Marketing and Advertising
Information Technology
and Services
Internet
Entertainment
5
3
2
2
1
Quality of Support
93%
81%
91%
86%
97%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
80%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
55
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.4
Netreo
(34)
Netreo has been named a Niche product based on having a relatively low Satisfaction score
and low Market Presence compared to the rest of the category. While they may have positive
reviews, they do not have enough reviews to validate those ratings. 85% of users rated it 4
or 5 stars, 100% of users believe it is headed in the right direction, and users said they would
be likely to recommend Netreo at a rate of 92%. Netreo is also in the Database Monitoring,
Network Monitoring, Server Monitoring, Cloud Infrastructure Monitoring , Enterprise
Monitoring, AIOps Platforms, IT Alerting, and Digital Experience Monitoring (DEM) categories.
Ownership
Netreo
Year Founded
2000
Company Website
www.netreo.com
Employees (Listed On
Linkedin™)
71
HQ Location
Irvine, CA
Top Industries Represented
Pimary/Secondary
Education
Automotive
Biotechnology
Broadcast Media
Computer & Network
Security
3
1
1
1
1
Satisfaction Ratings
Quality of Support
98%
89%
91%
87%
94%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
83%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
56
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.4
Pepperdata Cloud Performance
(16)
Pepperdata Cloud Performance has been named a Niche product based on having
a relatively low Satisfaction score and low Market Presence compared to the rest of
the category. While they may have positive reviews, they do not have enough reviews
to validate those ratings. 92% of users rated it 4 or 5 stars, 100% of users believe it
is headed in the right direction, and users said they would be likely to recommend
Pepperdata at a rate of 90%. Pepperdata is also in the Big Data Processing and
Distribution and Cloud Cost Management categories.
Ownership
Pepperdata
Year Founded
2012
Company Website
www.pepperdata.com
Employees (Listed On
Linkedin™)
57
HQ Location
Santa Clara,
California
Top Industries Represented
*N/A is displayed when fewer than ve responses were received for the question.
Computer Software
Information Technology
and Services
Banking
Financial Services
Pharmaceuticals
5
3
2
1
1
Quality of Support
90%
86%
92%
N/A
N/A
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
N/A
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
57
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.3
Retrace
(53)
Retrace has been named a Niche product based on having a relatively low Satisfaction
score and low Market Presence compared to the rest of the category. While they may
have positive reviews, they do not have enough reviews to validate those ratings. 95%
of users rated it 4 or 5 stars, 92% of users believe it is headed in the right direction,
and users said they would be likely to recommend Retrace at a rate of 86%. Retrace is
also in the Server Monitoring, Log Monitoring, and Bug Tracking categories.
Ownership
Stackify by
Netreo
Year Founded
2012
Company Website
stackify.com
Employees (Listed On
Linkedin™)
7
HQ Location
Leawood, KS
Top Industries Represented
Computer Software
Information Technology
and Services
Automotive
Education Management
Internet
13
8
3
2
2
Quality of Support
89%
84%
89%
89%
88%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
86%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
58
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.2
Micro Focus Operations Bridge (OpsBridge)
(33)
Micro Focus Operations Bridge (OpsBridge) has been named a Niche product based on having a
relatively low Satisfaction score and low Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate those ratings.
90% of users rated it 4 or 5 stars, 88% of users believe it is headed in the right direction, and
users said they would be likely to recommend Micro Focus Operations Bridge at a rate of 85%.
Micro Focus Operations Bridge is also in the Incident Management, Log Analysis, Container
Monitoring, IT Alerting, Cloud Infrastructure Monitoring , Digital Experience Monitoring (DEM),
Database Monitoring, AIOps Platforms, and Enterprise Monitoring categories.
Ownership
Micro Focus
Year Founded
1976
Total Revenue
$3,001 (USD MM)
Company Website
www.microfocus.com
Employees (Listed On
Linkedin™)
9595
HQ Location
Newbury, Berkshire
Top Industries Represented
Retail
Apparel & Fashion
Food & Beverages
Information Services
Telecommunications
4
3
1
1
1
Quality of Support
79%
82%
86%
84%
84%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
84%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
59
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.3
SolarWinds Standard Toolset
(16)
SolarWinds Standard Toolset has been named a Niche product based on having a
relatively low Satisfaction score and low Market Presence compared to the rest of
the category. While they may have positive reviews, they do not have enough reviews
to validate those ratings. 92% of users rated it 4 or 5 stars, 89% of users believe it
is headed in the right direction, and users said they would be likely to recommend
SolarWinds Standard Toolset at a rate of 87%.
Ownership
SolarWinds
Worldwide
Year Founded
1999
Company Website
www.solarwinds.com
Employees (Listed On
Linkedin™)
2275
HQ Location
Austin, TX
Top Industries RepresentedSatisfaction Ratings
Information Technology
and Services
Aviation & Aerospace
Computer & Network
Security
Construction
Education Management
2
1
1
1
1
Quality of Support
88%
89%
84%
83%
83%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
81%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
60
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.4
Icinga Infrastructure Monitoring
(17)
Ownership
Icinga
Year Founded
2018
Company Website
icinga.com
Employees (Listed On
Linkedin™)
5
HQ Location
Nuremberg, Bavaria
Icinga Infrastructure Monitoring has been named a Niche product based on having
a relatively low Satisfaction score and low Market Presence compared to the rest of
the category. While they may have positive reviews, they do not have enough reviews
to validate those ratings. 100% of users rated it 4 or 5 stars, 93% of users believe it is
headed in the right direction, and users said they would be likely to recommend Icinga
Monitoring at a rate of 88%. Icinga Monitoring is also in the Enterprise Monitoring,
Cloud Infrastructure Monitoring , and Server Monitoring categories.
Top Industries Represented
Information Technology
and Services
Government Administration
Telecommunications
Computer Software
Education Management
5
3
2
1
1
Quality of Support
85%
88%
92%
82%
86%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
79%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
61
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.0
IBM DevOps Insights
(12)
IBM DevOps Insights has been named a Niche product based on having a relatively low
Satisfaction score and low Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate
those ratings. 100% of users rated it 4 or 5 stars, 50% of users believe it is headed
in the right direction, and users said they would be likely to recommend IBM DevOps
Insights at a rate of 79%.
Quality of Support
84%
71%
82%
78%
83%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
78%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
Ownership
IBM
Year Founded
1911
Total Revenue
$73,621 (USD MM)
Company Website
www.ibm.com
Employees (Listed On
Linkedin™)
530623
HQ Location
Armonk, NY
Top Industries RepresentedSatisfaction Ratings
Banking
Computer Software
Information Technology
and Services
Apparel & Fashion
Computer & Network
Security
2
2
2
1
1
62
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.2
AppOptics
(18)
AppOptics has been named a Niche product based on having a relatively low
Satisfaction score and low Market Presence compared to the rest of the category.
While they may have positive reviews, they do not have enough reviews to validate
those ratings. 93% of users rated it 4 or 5 stars, 71% of users believe it is headed
in the right direction, and users said they would be likely to recommend SolarWinds
Appoptics at a rate of 83%. SolarWinds Appoptics is also in the IT Alerting, Cloud
Infrastructure Monitoring , and Server Monitoring categories.
Ownership
SolarWinds
Worldwide
Year Founded
1999
Company Website
www.solarwinds.com
Employees (Listed On
Linkedin™)
2275
HQ Location
Austin, TX
Top Industries Represented
Information Technology
and Services
Internet
Architecture & Planning
Civil Engineering
Computer Networking
3
2
1
1
1
Quality of Support
84%
82%
90%
71%
82%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
Satisfaction Ratings
84%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
63
Grid® Report for Application Performance Monitoring (APM) | Fall 2021
© 2021 G2, Inc. All rights reserved.
4.7
checkmk
(33)
checkmk has been named a Niche product based on having a relatively low Satisfaction score
and low Market Presence compared to the rest of the category. While they may have positive
reviews, they do not have enough reviews to validate those ratings. 100% of users rated it 4 or 5
stars, 100% of users believe it is headed in the right direction, and users said they would be likely
to recommend Checkmk at a rate of 95%. Checkmk is also in the Website Monitoring, Network
Monitoring, Log Analysis, Container Monitoring, IT Alerting, Cloud Infrastructure Monitoring ,
Database Monitoring, Hardware Monitoring, Log Monitoring, and Server Monitoring categories.
Ownership
tribe29
Year Founded
2013
Company Website
tribe29.com
Employees (Listed On
Linkedin™)
55
HQ Location
Munich, Alemania
Top Industries RepresentedSatisfaction Ratings
Information Technology
and Services
Automotive
Computer & Network
Security
Computer Software
Insurance
3
1
1
1
1
Quality of Support
89%
86%
86%
82%
93%
Ease of Use
Meets Requirements
Ease of Admin
Ease of Doing Business With
Ease of Setup
95%
Avg 91%
Avg 88%
Avg 88%
Avg 91%
Avg 88%
Avg 91%
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*N/A is displayed when fewer than ve responses were received for the question.
**Net Promoter Score ranges from -100 to +100
Satisfaction Ratings for Application Performance
Monitoring (APM)
G2 reviewers rated software sellers’ ability to satisfy their needs as shown in the table below.
Satisfaction Satisfaction by Category Net Promoter Score (NPS)
Likelihood to
Recommend
Product Going
in Right
Direction?
Meets
Requirements
Ease of
Admin
Ease of
Doing
Business
With
Quality of
Support
Ease of
Setup
Ease
of Use
Net Promoter Score (NPS)
(Range from -100 to +100)
Dynatrace
90% 95% 90% 84% 89% 89% 87% 86% 67
AppDynamics
86% 84% 88% 83% 86% 84% 81% 86% 51
Datadog
85% 89% 88% 83% 85% 85% 86% 82% 47
LogicMonitor
92% 96% 94% 89% 94% 93% 89% 89% 72
New Relic One
85% 79% 89% 85% 84% 85% 87% 83% 46
Epsagon
94% 97% 92% 97% 100% 98% 96% 95% 82
SolarWinds Server &
Application Monitor
85% 83% 89% 84% 86% 85% 79% 81% 48
Sumo Logic
87% 92% 92% 88% 90% 89% 88% 85% 57
LogRocket
94% 91% 92% 93% 92% 91% 91% 92% 85
Progress WhatsUp
Gold
88% 78% 90% 84% 93% 91% 82% 85% 57
Instana
91% 90% 88% 93% 95% 92% 95% 90% 78
Microsoft System
Center
82% 78% 87% 81% 81% 82% 71% 79% 34
Veeam ONE
92% 88% 94% 90% 91% 91% 90% 93% 73
Instabug
86% 86% 89% 85% 89% 89% 88% 88% 54
Logz.io
94% 91% 94% 89% 93% 95% 91% 92% 85
Pulse Secure Virtual
Trac Manager
86% 83% 92% N/A N/A 85% N/A 89% 50
Centreon
97% 96% 97% N/A N/A 96% N/A 97% 91
FusionReactor APM
95% 91% 96% 91% 95% 96% 88% 89% 84
(Satisfaction Ratings for Application Performance Monitoring (APM) continues on next page)
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*N/A is displayed when fewer than ve responses were received for the question.
**Net Promoter Score ranges from -100 to +100
Satisfaction Ratings for Application Performance
Monitoring (APM) (continued)
G2 reviewers rated software sellers’ ability to satisfy their needs as shown in the table below.
(Satisfaction Ratings for Application Performance Monitoring (APM) continues on next page)
Satisfaction Satisfaction by Category Net Promoter Score (NPS)
Likelihood to
Recommend
Product Going
in Right
Direction?
Meets
Requirements
Ease of
Admin
Ease of
Doing
Business
With
Quality of
Support
Ease of
Setup
Ease
of Use
Net Promoter Score (NPS)
(Range from -100 to +100)
Scout APM
93% 84% 91% 95% 94% 95% 95% 92% 80
Atatus
97% 96% 96% 96% 99% 96% 96% 93% 94
Lumigo
94% 89% 92% 93% 95% 99% 95% 95% 80
Germain APM
94% 91% 91% 93% 94% 95% 93% 89% 84
Serverless360
99% 100% 99% 96% 100% 100% 96% 98% 100
Rollbar
95% 86% 94% 96% 97% 92% 94% 93% 90
Raygun
95% 100% 95% 95% 94% 97% 93% 97% 83
Lightstep
93% N/A 94% N/A N/A 100% N/A 94% 80
Catchpoint
94% 100% 96% 87% 97% 98% 90% 89% 78
AppSignal
97% 100% 95% N/A N/A 100% N/A 97% 90
Rigor
94% 100% 90% 89% 96% 94% 94% 94% 81
IT-Conductor
100% 100% 100% N/A N/A 100% N/A 95% 100
Instrumental
98% 83% 93% 95% 100% 100% 96% 96% 91
Intel VTune Amplier
87% 100% 89% N/A N/A 88% N/A 83% 58
Splunk APM
89% 92% 91% N/A N/A 93% N/A 89% 73
PRTG
91% 87% 91% 85% 90% 86% 84% 85% 74
Micro Focus
SiteScope
81% 71% 87% 87% 84% 81% 86% 89% 38
SolarWinds Web
Performance Monitor
88% 75% 91% 90% 87% 90% 92% 93% 55
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*N/A is displayed when fewer than ve responses were received for the question.
**Net Promoter Score ranges from -100 to +100
Satisfaction Ratings for Application Performance
Monitoring (APM) (continued)
G2 reviewers rated software sellers’ ability to satisfy their needs as shown in the table below.
Satisfaction Satisfaction by Category Net Promoter Score (NPS)
Likelihood to
Recommend
Product Going
in Right
Direction?
Meets
Requirements
Ease of
Admin
Ease of
Doing
Business
With
Quality of
Support
Ease of
Setup
Ease
of Use
Net Promoter Score (NPS)
(Range from -100 to +100)
Google Cloud Console
82% 90% 90% 83% 84% 80% 84% 84% 35
Azure Monitor
84% 92% 89% 94% 94% 91% 91% 81% 50
Google Cloud
Monitoring
81% 76% 88% N/A N/A 87% N/A 86% 31
Zabbix
85% 79% 85% 78% 80% 79% 75% 72% 40
dotTrace
83% 86% 88% N/A N/A 87% N/A 81% 43
Nagios XI
93% 97% 97% N/A N/A 93% N/A 92% 84
dotMemory
92% 100% 92% N/A N/A 87% N/A 94% 84
Netdata
89% 100% 97% 92% 97% 90% 94% 87% 70
Anodot
90% 93% 91% 86% 97% 93% 80% 81% 76
Netreo
92% 100% 91% 87% 94% 98% 83% 89% 69
Pepperdata
90% 100% 92% N/A N/A 90% N/A 86% 66
Retrace
86% 92% 89% 89% 88% 89% 86% 84% 48
Micro Focus
Operations Bridge
85% 88% 86% 84% 84% 79% 84% 82% 60
SolarWinds Standard
Toolset
87% 89% 84% 83% 83% 88% 81% 89% 53
Icinga Monitoring
88% 93% 92% 82% 86% 85% 79% 88% 58
IBM DevOps Insights
79% 50% 82% 78% 83% 84% 78% 71% 20
SolarWinds Appoptics
83% 71% 90% 71% 82% 84% 84% 82% 42
Checkmk
95% 100% 86% 82% 93% 89% 95% 86% 91
Average
90% 89% 91% 88% 91% 91% 88% 88% 67
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(Additional Data for Application Performance Monitoring (APM) continues on next page)
*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM)
The table below includes a breakdown of the customer segments for each product, as represented by G2 reviewers.
Customers by Size
Small Business (50 or fewer emp.) Mid-Market (51-1000 emp.) Enterprise ( >1000 emp.)
Dynatrace
4% 19% 77%
AppDynamics
16% 30% 53%
Datadog
17% 55% 28%
LogicMonitor
20% 48% 32%
New Relic One
34% 39% 28%
Epsagon
61% 27% 12%
SolarWinds Server & Application Monitor
10% 39% 51%
Sumo Logic
11% 52% 37%
LogRocket
82% 17% 1%
Progress WhatsUp Gold
8% 65% 27%
Instana
12% 42% 46%
Microsoft System Center
17% 37% 46%
Veeam ONE
16% 61% 23%
Instabug
66% 26% 7%
Logz.io
21% 59% 21%
Pulse Secure Virtual Trac Manager
13% 16% 72%
Centreon
2% 90% 8%
FusionReactor APM
63% 31% 6%
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(Additional Data for Application Performance Monitoring (APM) continues on next page)
*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below includes a breakdown of the customer segments for each product, as represented by G2 reviewers.
Customers by Size
Small Business (50 or fewer emp.) Mid-Market (51-1000 emp.) Enterprise ( >1000 emp.)
Scout APM
53% 44% 4%
Atatus
86% 11% 3%
Lumigo
52% 35% 13%
Germain APM
92% 8% 0%
Serverless360
18% 76% 6%
Rollbar
68% 23% 9%
Raygun
50% 50% 0%
Lightstep
30% 40% 30%
Catchpoint
0% 14% 86%
AppSignal
70% 20% 10%
Rigor
18% 45% 36%
IT-Conductor
20% 40% 40%
Instrumental
50% 25% 25%
Intel VTune Amplier
25% 50% 25%
Splunk APM
7% 20% 73%
PRTG
16% 58% 26%
Micro Focus SiteScope
6% 39% 56%
SolarWinds Web Performance Monitor
33% 33% 33%
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(Additional Data for Application Performance Monitoring (APM) continues on next page)
*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below includes a breakdown of the customer segments for each product, as represented by G2 reviewers.
Customers by Size
Small Business (50 or fewer emp.) Mid-Market (51-1000 emp.) Enterprise ( >1000 emp.)
Google Cloud Console
38% 44% 18%
Azure Monitor
38% 46% 15%
Google Cloud Monitoring
64% 27% 9%
Zabbix
18% 52% 29%
dotTrace
31% 31% 38%
Nagios XI
3% 79% 18%
dotMemory
23% 31% 46%
Netdata
30% 70% 0%
Anodot
29% 47% 24%
Netreo
15% 38% 46%
Pepperdata
8% 0% 92%
Retrace
23% 44% 33%
Micro Focus Operations Bridge
0% 0% 100%
SolarWinds Standard Toolset
8% 54% 38%
Icinga Monitoring
12% 41% 47%
IBM DevOps Insights
60% 10% 30%
SolarWinds Appoptics
43% 21% 36%
Checkmk
33% 17% 50%
Average
30% 38% 32%
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights implementation and deployment data as indicated in real user reviews on G2.
Implementation
Deployment
Implementation
Time
Implementation Method
Number of Users
Purchased
Contract
Term
Cloud
On-
Premise
Avg. Months to
Go Live
In-House
Team
Seller
Services
Team
Third-Party
Consultant
Median Number of
Users Bought
Avg. Contract
Term
(Months)
Dynatrace
52% 48% 3.5 72% 23% 2% 37 22
AppDynamics
53% 47% 3.1 63% 21% 5% 37 19
Datadog
94% 6% 1.9 82% 18% 0% 75 10
LogicMonitor
78% 22% 1.8 84% 12% 0% 37 16
New Relic One
76% 24% 1.1 91% 4% 2% 7 7
Epsagon
92% 8% 1.9 100% 0% 0% 3 3
SolarWinds Server &
Application Monitor
11% 89% 1.9 86% 12% 3% 17 12
Sumo Logic
86% 14% 1.6 91% 9% 0% 37 9
LogRocket
81% 19% 1.1 95% 0% 0% 3 1
Progress WhatsUp Gold
7% 93% 0.9 89% 7% 0% 3 14
Instana
80% 20% 2.0 76% 11% 8% 37 19
Microsoft System Center
28% 72% 3.5 76% 15% 10% 37 16
Veeam ONE
11% 89% 1.7 95% 3% 3% 7 22
Instabug
61% 39% 2.0 90% 6% 4% 3 4
Logz.io
85% 15% 1.1 78% 17% 0% 17 8
Pulse Secure Virtual Trac
Manager
N/A N/A N/A N/A N/A N/A N/A N/A
Centreon
N/A N/A N/A 92% 0% 0% N/A N/A
FusionReactor APM
47% 53% 1.0 90% 2% 6% 3 8
(Additional Data for Application Performance Monitoring (APM) continues on next page)
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights implementation and deployment data as indicated in real user reviews on G2.
Implementation
(Additional Data for Application Performance Monitoring (APM) continues on next page)
Deployment
Implementation
Time
Implementation Method
Number of Users
Purchased
Contract
Term
Cloud
On-
Premise
Avg. Months to
Go Live
In-House
Team
Seller
Services
Team
Third-Party
Consultant
Median Number of
Users Bought
Avg. Contract
Term
(Months)
Scout APM
92% 8% 0.7 92% 8% 0% 12 2
Atatus
69% 31% 1.8 94% 6% 0% 3 4
Lumigo
100% 0% 2.9 86% 0% 14% 17 N/A
Germain APM
50% 50% 1.4 100% 0% 0% 3 2
Serverless360
100% 0% 0.3 100% 0% 0% N/A N/A
Rollbar
91% 9% 0.3 100% 0% 0% 3 2
Raygun
83% 17% 0.3 88% 0% 0% 12 1
Lightstep
N/A N/A N/A N/A N/A N/A N/A N/A
Catchpoint
75% 25% 3.3 67% 22% 0% 37 N/A
AppSignal
N/A N/A N/A N/A N/A N/A N/A N/A
Rigor
73% 27% 0.6 100% 0% 0% 7 12
IT-Conductor
N/A N/A N/A N/A N/A N/A N/A N/A
Instrumental
88% 13% 0.3 100% 0% 0% 17 N/A
Intel VTune Amplier
N/A N/A N/A N/A N/A N/A N/A N/A
Splunk APM
N/A N/A N/A N/A N/A N/A N/A N/A
PRTG
9% 91% 1.4 100% 0% 0% 3 12
Micro Focus SiteScope
30% 70% 2.9 70% 20% 0% 106 12
SolarWinds Web Performance
Monitor
30% 70% 0.4 88% 0% 13% 3 10
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights implementation and deployment data as indicated in real user reviews on G2.
(Additional Data for Application Performance Monitoring (APM) continues on next page)
Deployment
Implementation
Time
Implementation Method
Number of Users
Purchased
Contract
Term
Cloud
On-
Premise
Avg. Months to
Go Live
In-House
Team
Seller
Services
Team
Third-Party
Consultant
Median Number of
Users Bought
Avg. Contract
Term
(Months)
Google Cloud Console
86% 14% N/A 100% 0% 0% N/A N/A
Azure Monitor
80% 20% N/A N/A N/A N/A N/A N/A
Google Cloud Monitoring
N/A N/A N/A N/A N/A N/A N/A N/A
Zabbix
38% 63% 2.5 89% 3% 8% 7 2
dotTrace
N/A N/A N/A N/A N/A N/A N/A N/A
Nagios XI
N/A N/A N/A 82% 18% 0% N/A N/A
dotMemory
N/A N/A N/A N/A N/A N/A N/A N/A
Netdata
43% 57% 1.6 88% 13% 0% 17 0
Anodot
44% 56% 1.4 80% 20% 0% 17 N/A
Netreo
30% 70% 0.9 56% 22% 22% 7 8
Pepperdata
N/A N/A N/A N/A N/A N/A N/A N/A
Retrace
76% 24% 1.4 93% 7% 0% 7 5
Micro Focus Operations Bridge
14% 86% 2.4 100% 0% 0% 17 19
SolarWinds Standard Toolset
0% 100% 3.5 60% 20% 0% 7 N/A
Icinga Monitoring
30% 70% 3.1 92% 8% 0% 17 0
IBM DevOps Insights
33% 67% N/A N/A N/A N/A N/A N/A
SolarWinds Appoptics
86% 14% N/A N/A N/A N/A N/A N/A
Checkmk
25% 75% 0.3 71% 0% 29% 37 16
Implementation
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
User Adoption and Return on Investment (ROI)
User Adoption Payback Period
Average User Adoption Estimated ROI (payback period in months)
Dynatrace
47% 22
AppDynamics
50% 21
Datadog
52% 16
LogicMonitor
77% 20
New Relic One
67% 14
Epsagon
71% 4
SolarWinds Server & Application
Monitor
70% 15
Sumo Logic
56% 16
LogRocket
68% 10
Progress WhatsUp Gold
74% 16
Instana
53% 17
Microsoft System Center
76% 17
Veeam ONE
78% 15
Instabug
62% 7
Logz.io
55% 17
Pulse Secure Virtual Trac Manager
N/A N/A
Centreon
N/A N/A
FusionReactor APM
64% 8
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights the average user adoption of each product as indicated in real user reviews on G2.
(Additional Data for Application Performance Monitoring (APM) continues on next page)
74
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights the average user adoption of each product as indicated in real user reviews on G2.
(Additional Data for Application Performance Monitoring (APM) continues on next page)
User Adoption Payback Period
Average User Adoption Estimated ROI (payback period in months)
Scout APM
52% 11
Atatus
91% 10
Lumigo
38% N/A
Germain APM
39% 23
Serverless360
87% N/A
Rollbar
85% 3
Raygun
74% 7
Lightstep
N/A N/A
Catchpoint
44% 20
AppSignal
N/A N/A
Rigor
69% 8
IT-Conductor
N/A N/A
Instrumental
82% N/A
Intel VTune Amplier
N/A N/A
Splunk APM
N/A N/A
PRTG
70% 9
Micro Focus SiteScope
73% 15
SolarWinds Web Performance Monitor
89% 7
User Adoption and Return on Investment (ROI)
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights the average user adoption of each product as indicated in real user reviews on G2.
(Additional Data for Application Performance Monitoring (APM) continues on next page)
User Adoption Payback Period
Average User Adoption Estimated ROI (payback period in months)
Google Cloud Console
N/A N/A
Azure Monitor
N/A N/A
Google Cloud Monitoring
N/A N/A
Zabbix
72% 14
dotTrace
N/A N/A
Nagios XI
N/A N/A
dotMemory
N/A N/A
Netdata
13% 54
Anodot
34% 26
Netreo
64% N/A
Pepperdata
N/A N/A
Retrace
58% 10
Micro Focus Operations Bridge
21% N/A
SolarWinds Standard Toolset
35% N/A
Icinga Monitoring
76% 9
IBM DevOps Insights
N/A N/A
SolarWinds Appoptics
N/A N/A
Checkmk
78% N/A
Average
62% 15
User Adoption and Return on Investment (ROI)
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Seller
Name
Year Founded
Revenue
($MM)
Employees
on LinkedIn
(Seller)
LinkedIn
Followers
Twitter
Followers
(Seller)
Glassdoor
Rating
Alexa Web
Trac Rank
Dynatrace
Dynatrace 2005 N/A 3,066 74,860 17,570 4.4 22,204
AppDynamics
AppDynamics 2008 N/A 1,966 80,821 22,702 4.2 27,222
Datadog
Datadog 2010 N/A 2,771 83,820 33,569 4.1 5,232
LogicMonitor
LogicMonitor 2007 N/A 849 20,990 6,071 4.6 58,571
New Relic One
New Relic 2008 $600 2,063 71,757 70,530 3.9 6,591
Epsagon
Epsagon 2018 N/A 68 6,207 3,658 5.0 265,675
SolarWinds Server &
Application Monitor
SolarWinds
Worldwide
1999 N/A 2,275 74,172 20,634 3.6 13,269
Sumo Logic
Sumo Logic 2010 N/A 919 38,537 6,442 3.6 16,334
LogRocket
LogRocket, Inc. 2016 N/A 184 3,162 5,257 4.7 5,159
Progress WhatsUp Gold
Progress 1981 $442 3,102 41,366 52,387 4.1 17,364
Instana
Instana 2015 N/A 214 5,148 3,916 4.8 239,177
Microsoft System
Center
Microsoft 1975 $143,015 208,017 14,750,281 9,635,181 4.4 21
Veeam ONE
Veeam N/A 1 31 52,026 3.9 14,840
Instabug
Instabug 2014 N/A 153 31,509 3,041 4.6 56,060
Logz.io
Logz.io 2014 N/A 226 9,378 1,803 4.2 39,953
Pulse Secure Virtual
Trac Manager
Pulse Secure LLC 2014 N/A 369 17,676 7,024 4.0 151,764
Centreon
Centreon 2005 N/A 103 4,754 665 4.5 326,501
FusionReactor APM
Intergral 1998 N/A 26 203 7,982 4.8 6,610,553
*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Market Presence
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights third-party market presence data used to inform the G2’s Market Presence Score that highlights each product’s
impact and inuence in the category.
(Additional Data for Application Performance Monitoring (APM) continues on next page)
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Market Presence
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights third-party market presence data used to inform the G2’s Market Presence Score that highlights each product’s
impact and inuence in the category.
(Additional Data for Application Performance Monitoring (APM) continues on next page)
Seller
Name
Year Founded
Revenue
($MM)
Employees
on LinkedIn
(Seller)
LinkedIn
Followers
Twitter
Followers
(Seller)
Glassdoor
Rating
Alexa Web
Trac Rank
Scout APM
Scout APM 2008 N/A 32 1,534 1,210 5.0 100,738
Atatus
Atatus 2014 N/A 11 816 63 N/A 123,467
Lumigo
Lumigo 2018 N/A 41 1,841 1,652 5.0 516,290
Germain APM
germain APM 2006 N/A 41 983 204 N/A 779,742
Serverless360
Kovai Limited 2009 N/A 189 11,743 2,113 4.8 83,073
Rollbar
Rollbar 2012 N/A 74 2,015 4,294 5.0 30,439
Raygun
Raygun 2007 N/A 35 3,567 2,886 4.2 97,824
Lightstep
LightStep 2015 N/A 104 3,667 2,786 N/A 313,864
Catchpoint
Catchpoint 2008 N/A 300 10,290 4,834 4.6 50,599
AppSignal
AppSignal B.V. 2013 N/A 14 207 4,248 N/A 60,834
Rigor
Rigor N/A 10 3,105 4,955 4.9 120,375
IT-Conductor
IT-Conductor 2014 N/A 10 302 41 N/A 3,829,100
Instrumental
Expected
Behavior
2006 N/A 8 94 360 3.5 2,232,421
Intel VTune Amplier
Intel Corporation 1968 $77,867 140,760 2,554,728 4,841,531 4.2 973
Splunk APM
Splunk 2003 $2,229 7,946 371,086 70,674 4.1 12,046
PRTG
Paessler AG 1997 N/A 250 10,312 4,806 4.4 26,111
Micro Focus SiteScope
Micro Focus 1976 $3,001 9,595 151,017 39,506 3.6 19,649
SolarWinds Web
Performance Monitor
SolarWinds
Worldwide
1999 N/A 2,275 74,172 20,634 3.6 13,269
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*N/A is displayed when fewer than ve responses were received for the question or when data is not publicly available.
Market Presence
Additional Data for Application Performance
Monitoring (APM) (continued)
The table below highlights third-party market presence data used to inform the G2’s Market Presence Score that highlights each product’s
impact and inuence in the category.
Seller
Name
Year Founded
Revenue
($MM)
Employees
on LinkedIn
(Seller)
LinkedIn
Followers
Twitter
Followers
(Seller)
Glassdoor
Rating
Alexa Web
Trac Rank
Google Cloud Console
Google 1998 $182,527 246,333 21,954,051 23,332,378 4.5 1
Azure Monitor
Microsoft 1975 $143,015 208,017 14,750,281 9,635,181 4.4 21
Google Cloud
Monitoring
Google 1998 $182,527 246,333 21,954,051 23,332,378 4.5 1
Zabbix
Zabbix LLC 2005 N/A 78 24,970 8,703 4.2 31,149
dotTrace
JetBrains 2000 N/A 1,190 208,347 152,853 4.7 2,025
Nagios XI
Nagios 2007 N/A 50 5,849 5,920 3.6 107,991
dotMemory
JetBrains 2000 N/A 1,190 208,347 152,853 4.7 2,025
Netdata
Netdata 2018 N/A 52 1,989 3,690 4.7 72,809
Anodot
Anodot 2014 N/A 113 8,929 1,151 4.3 284,354
Netreo
Netreo 2000 N/A 71 2,192 8,787 4.2 544,913
Pepperdata
Pepperdata 2012 N/A 57 2,103 736 4.4 943,816
Retrace
Stackify by
Netreo
2012 N/A 7 2,208 18,153 3.7 13,851
Micro Focus Operations
Bridge
Micro Focus 1976 $3,001 9,595 151,017 39,506 3.6 19,649
SolarWinds Standard
Toolset
SolarWinds
Worldwide
1999 N/A 2,275 74,172 20,634 3.6 13,269
Icinga Monitoring
Icinga 2018 N/A 5 646 5,811 N/A 372,319
IBM DevOps Insights
IBM 1911 $73,621 530,623 11,756,655 637,946 3.9 645
SolarWinds Appoptics
SolarWinds
Worldwide
1999 N/A 2,275 74,172 20,634 3.6 13,269
Checkmk
tribe29 2013 N/A 55 1,180 8 5.0 1,029,154
