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Refund Policies
General Criteria for Main Campus Students
Students can request a refund resulting from an overpayment by submitting a
request via MySlice. Refunds are available by direct deposit or mail.
Direct deposit is a safe, secure way to receive your refund. By enrolling in direct
deposit (in MySlice), your refund is electronically transferred into your U.S. based
checking or savings account. Choosing direct deposit gives you the most secure and
most convenient access to your funds. All tuition refunds for withdrawing students
are determined by Bursar Operations based on the date of the withdrawal or leave of
absence using either our established policies or the federal regulations governing such
matters, depending on which policy is to the student’s advantage.
The University may exercise the right of offset, meaning that a refund could be
subject to adjustment if necessary to ensure University obligations are satisfied.
Leave of Absence and Withdrawals From the University
Students who withdraw, discontinue, or are suspended or expelled from the
institution, or otherwise fails to complete the program on or after their first day
of classes, will be entitled to a refund of tuition, fees and other similar charges for
attendance calculated on the following basis:
(1) 100% of tuition, fees and other similar charges less an administrative fee of
$100 will be refunded if the separation from the University occurred on the
last day of the financial drop period. 73% of tuition, fees and other similar
charges will be refunded if the separation occurs on the day that marks the
end of 27% of the enrollment period; 66% of tuition, fees and other similar
charges will be refunded if the separation occurs on the day that marks the
end of 34% of the enrollment period; 60% of tuition, fees and other similar
charges will be refunded if the separation occurs on the day that marks the
end of 40% of the enrollment period; 53% of tuition, fees and other similar
charges will be refunded if the separation occurs on the day that marks the end
of 47% of the enrollment period; 46% of tuition, fees and other similar charges
will be refunded if separation occurs on the day that marks the end of 54%
of the enrollment period; 40% of tuition, fees and other similar charges will
be refunded if separation occurs on the day that marks the end of 60% of the
enrollment period.
(2) Students who are withdrawn from the University for academic reasons may
be eligible for a tuition refund based on the date of the withdrawal using the
percentages above.
(3) A personal leave of absence/withdrawal must be initiated through the advising
office of a student’s home school/college.
(4) A medical leave/medical withdrawal may be initiated through Student Outreach
and Support. If a medical leave/withdrawal has been initiated through the home
school/college, students must also contact Student Outreach and Support in
order to complete the request.
The reason for the request must be substantiated by supporting
documentation from a licensed provider that will be submitted to and reviewed
by Barnes Center at the Arch and Student Outreach and Support.
A Financial Adjustment committee including designees from Registrar, Bursar,
Financial Aid, Treasurer, Student Outreach and Support and Academic Affairs
will review appropriate requests referred for financial consideration. In order to
qualify for the special refund consideration for tuition only that we extend under
these circumstances, students must submit supporting medical documentation
within 30 days of when the request is initiated. Otherwise, standard University
policies will apply. Medical refunds, excluding the administrative fee of $100,
will be based on the date that the leave is requested by the student and will be
prorated using the total number of class days in the period of enrollment as the
base number for the daily calculation.
(5) Students who have submitted documentation indicating they have been called to
active duty by any of the United States Armed Forces may request a tuition refund
and prorated refund of housing and meal plan charges covering the semester for
which they are enrolled.
For all financial questions regarding leaves/withdrawals we suggest contacting the
Bursar’s Office at 315.443.2444 or by email at bursar@syr.edu.
Refunds
Students can request a refund resulting from an overpayment by submitting a
request on MySlice. Refunds will be available by direct deposit or by mail. A copy of
your I.D. may be requested if mailing to an address not on file with the University.
Excess Credit Refund Options
Students can request an excess credit refund resulting from an overpayment by
submitting a request via MySlice. Refunds resulting from an overpayment from non-
Federal Title IV aid are available by direct deposit or by check and are processed
based on the student’s request in MySlice.
Credit balances created by Federal Title IV aid are reviewed weekly and
processed within 14 calendar days of the date the excess credit is created. There is no
requirement to make a designation to receive your Title IV refund. Students who do
not elect direct deposit will receive the excess credit balances via a check mailed to
the home address.
Tuition Adjustment Refunds
All tuition adjustments for withdrawing students are determined by Bursar
Operations based on the date of the withdrawal or leave of absence using our
established policies with the exception of those cases where Federal regulations
stipulate a specific methodology be followed.
Credit balances/excess credit refunds that include Federal Title IV aid
Federal grants and loans can only be used to pay current academic year charges
except as noted below: Excess credits (funds) resulting from federal grants and
loans are refunded by direct deposit or check within 14 calendar days of the
credit. If there are charges from a prior academic year, a student can authorize
that up to $200 of current year federal grants and/or loans be applied to pay an
outstanding balance from a prior year.
Credit balances/excess credit refunds resulting from cash overpayments,
University aid and alternative loans and outstanding University obligations
For credit balances that are not generated by Federal Title IV aid, the University
may exercise the right of offset, meaning that a credit refund amount in a term
will be issued only after all other known University past due obligations are
satisfied. This may result in a refund that is smaller than the excess credit for
a term.
Leave of Absence and Withdrawals From the University After the
Financial Deadline
Syracuse University recognizes that students may experience extenuating
circumstances which lead to financial hardship as a result of a (medical) leave
of absence ((M)LOA) or withdrawal (WD) submitted after the Financial Deadline.
In these cases, students may wish to request a review of their circumstances to
determine if financial reimbursement or adjustment is appropriate and/or possible.
The Protocol for Appeal of Financial Consideration is designed to promote a
comprehensive and consistent response to these requests by units within the
University. A Financial Adjustment committee including designees from Registrar,
Bursar, Financial Aid, Treasurer, Student Outreach and Support and Academic Affairs
will review appropriate requests referred for financial consideration.
Requests that are appropriate for referral to committee must prove extreme and/
or extenuating circumstances as to why the action was not taken prior to the Financial
Deadline, which may include but are not limited to: death of a parent, medical
incapacitation at time of deadline, crime victim, etc. Students must also provide
explanation as to the financial impact of these circumstances. The reason for the
request must be substantiated by supporting documentation that will be submitted to
and reviewed by Student Outreach and Support.
Online students taking a leave of absence or withdrawing from the University are
not entitled to a refund of tuition and fees after the financial drop deadline for each
semester or online session. In addition, online students who drop a course after the
financial drop deadline for that course, are not entitled to a refund of the course under
the tuition refund petition.
Tuition refund policies at SUNY ESF do not follow the same schedule as
mentioned above. Please see the SUNY ESF handbook, your original bill or contact
the ESF bursar’s office for the SUNY refund policy.