COVID-19 Safety Guidelines
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Purpose
The purpose of this document is to establish general procedures for employee protection from COVID‐19. The
program was created in accordance with guidance provided by the California Department of Health (CDH), Los
AngelesCountyDepartmentofPublicHealth(LACDPH),CenterforDiseaseControl(CDC)andOSHA.
Note:ThisdocumentwillbereviewedandupdatedinaccordancewithcurrentgovernmentandinternalCompany
guidance.
Scope
TheprogramcoverstheemployeesofTWDCanditssubsidiaries(“Disney”),workingonlocationinownedandleased
properties(non‐ThemeParksandResorts).
Responsibilities
ProductionManagementshall:
Implement,communicateandenforcerequirementsofthisprogramtoallcastandcrew,focusingonsocial
distancing protocols, cleaning and disinfection procedures, Personal Protective Equipment (PPE), and
testing.Ifnecessary,thiswillincludedepartmentandlocationspecificevaluationandprocedures.
EnsureemployeesaretrainedinCOVID‐19exposureprevention.
Providecompliantfacecoveringstoemployees.
ReportemployeeinstancesofsuspectedorconfirmedcasesofCOVID‐19toEmployeeRelationsandyour
Health&SafetyDepartment(H&S).Ifanoutbreakisdetermined,reporttothelocalhealthdepartment.
Ensurethatanyvendorsandcontractorsworkingwith,orinproximityto,productionemployeescomply
withtherequirementsofthisprogram.
Employeesshall:
Follow all procedures contained in this program and any additional direction provided by Production
Management,EmployeeRelations,orH&SDepartment.
Inform their Supervisor of any potential instances of COVID‐19 symptoms or suspected/confirmed
diagnosis.
InformSupervisorandHealth&Safety(HSM)ofanyemployeesnotfollowingtheprocedurescontainedin
thisprogram.Shouldthesituationcontinue,EmployeeRelationsmaybecontactedat(800‐499‐4870)
HSMshall:
Maintainandupdatethisprogram.
AssistProductionManagementwithapplyingtheprogramtospecificdepartmentsorlocations.
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Procedures
COVID‐19Self‐Assessment
All employees will need to perform a self‐assessment at home before reporting to their worksite (see
Communication/SignageExamplessectionforexamples)eachday.Thiswillincludeatemperaturecheck
usingathermometer.
IftheemployeeansweredNOtoallquestionsontheassessment,theemployeemayreporttotheworksite
asnormal.
o Iftheemployeeexperiencessymptomswhileatwork,theyshouldinformtheirsupervisorandthe
HSM,thenreturnhome.RefertoIllnessResponseandReportingsectionbelow.
IftheemployeeansweredYEStoany of the assessment questions, theemployeecannot report to the
worksiteandshouldnotifytheirsupervisorandtheHSM.
o ThesupervisorshouldcontacttheHSMforfurtherguidance.
Physical/SocialDistancing
ProductionManagementshouldcarefullyconsidertheiroptionswithrespecttorequired/essentialwork
andthemethodofsocialdistancing.Someofexamplesofsocialdistancinginclude(butarenotexclusive
to)are:
o Workingfromhome
o Staggeringworkshifts
o Alternatingteamworktasks(e.g.“takingturns”)
o Dividingonsiteworklocationssoemployeesare6feetormoreapart,orseparatedbyappropriate
barriers
o Referenceyourstandardoperatingprocedure,ifavailable
TheProductionhasestablishedvarioussignageandcommunicationstoprovideguidancetoemployees(see
Daily Self‐Assessmentsectionforexamples).TheProductionhasalsomodifiedshared areas such as
restrooms, breakrooms and conferenceroomstosupportdistancing. If a new process or location is
identifiedinneedofadjustment,employeesshouldinformtheirsupervisororHSM.
Employeesshouldavoidsharingequipment.Forinstanceswherethisisnotpossibleandtheequipmentis
compatible(e.g.,hard,non‐poroussurfaces),theequipmentshouldbecleanedinaccordancewithCDCand
Studioguidelines(referenceyourstandardoperatingprocedure,ifavailable).
Ifemployeesarerequiredtoworkwithin6feetofeachother,supervisorsshoulddiscussandcreateaplan
(i.e.,interactionsshouldbelessthan15minutesper24hourperiod,and/oremployeesshoulduseface
coveringsandfaceshields).
FaceCoverings
AllemployeesarerequiredtowearaCDCguidance‐compliantclothfacecoverings,whichwillbeprovided
toemployeesbytheirsupervisororH&SDepartment.
Thefollowingtypesoffacecoveringsshouldnotbeworn:
o Neckgaiters
o Bandanasorscarves
o Facemaskswithanexhalationopeningorvalve
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Instanceswhereemployeesrequireamedicalaccommodationforanalternativefacecoveringshouldbe
handled on a case‐by‐case basis with their supervisor, H&S Department, or Employee Relations
representative.
Wherepersonalprotectiveequipmentmayneedtobeworninadditionto(orinplaceof)facecoverings,
employees and supervisors should plan for the appropriate approach that complies with COVID‐19
protection.Someexamplesare(butnotexclusiveto):
o Faceshieldforweldingorchemicalprotection.
o Air‐purifyingrespiratororsuppliedairrespiratorforbreathingprotection.
o N95facemaskinresponsetosmokefromawildfireevent.
Supervisorsandemployeesshouldplanforworktaskswhereconditionsmayaffecttheproperuseofface
coverings(e.g.,inclement/extremeweather).
VendorsandcontractorsareexpectedtocomplywiththisprograminadditiontotheirownCOVID‐19safety
guidelines.Productions/HSMshallensurecompliance.
Cleaning/Disinfection
Common/HighTouchSurfaces
o Commonandhightouchareasshouldbecleanedonaregularbasisthroughouttheemployee’s
workshift.Surfacesmayinclude:
Doorknobs,handlesandbars
Officedesksandcountertops
Stairwayhandrails
Elevatorbuttons
o SeeyourHighTouchpointChecklistforfurtherdetailsifavailable
o AlthoughareasmaybecleanedbytheH&SDepartmentorjanitorialservices,employeesshould
routinelycleantheirworkareas.
o Surfacescoveredwithvisibledirt/grimeshouldbepre‐cleanedbeforedisinfection.
o OnlyproductsprovidedbytheH&SDepartmentandlistedonthe“EPAListN:DisinfectantsforUse
Against SARS‐CoV‐2 (COVID‐19)” should be used. Manufacturer’s directions for use, including
requiredpersonalprotectiveequipment(e.g.,gloves),mustbefollowed.
o Employeesshouldnotuseproductsorsuppliesbroughtfromhome.
HandWashing&PersonalHygiene
o Employeesshallwashtheirhandsfrequently.Properhandwashingincludes:
Usingsoapandwater
Washingallofareasofthehands(e.g.underthenails,backofhands,etc.)foratleast20
seconds.
Rinsinghandsanddryingthemthoroughlyviapapertowels,airblowers,etc.
o Handsanitizerswillbeprovidedsupplementaltorestroomsandhandwashingstations(min.60%
alcoholperCDCguidance).
o Ifsuppliesarenotavailable,theemployeeshouldnotifytheirsupervisororHSM.
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IllnessResponse&Reporting
TheCDPH andLACDPH illnessresponsemeasures,includingcontact tracing,willbemanagedthrougha
jointeffortbetweentheH&SDepartment,EmployeeRelations,andtheaffectedbusinessunit.
Confirmed COVID‐19 cases will be investigated in accordance with local Health Department protocols.
EmployeeswhowerepotentiallyinclosecontactwiththeCOVIDpositiveco‐workerwillbeinformedand
evaluated.Referenceyourstandardoperatingprocedureastheseguidelinesaresubjecttochange.
Ifaworkplaceexperiencesanoutbreakof3ormoreCOVID‐19caseswithina14days,theH&SDepartment
mustreporttheclustertothelocalHealthDepartment.
Aworkplacewherethepotentialexposureoccurredwillbeproperlycleanedanddisinfected.
Clearance for returning to work for affected and exposed employees will be determined by the H&S
DepartmentandHumanResources/EmployeeRelations.
Asnecessary,RiskManagementandtheProductionSafetyDepartmentwillprovideguidanceonregulatory
requirements.
Training
Training will be reviewed and updated in accordance with current government and internal Company
guidance.
Trainingwillbeprovidedtoallemployees.Subjectswillinclude:
o GeneralCOVID‐19overview,includingsymptoms,whentoseekmedicalattention,howtoprevent
itsspread,andtheemployer’sproceduresforpreventingitsspreadattheworkplace.
o Whotoinformintheinstanceofaninfection.
o HowaninfectedpersoncanspreadCOVID‐19toothers,evenifasymptomatic.
o HowtopreventthespreadofCOVID‐19byusingapprovedfacecoverings.
o Properhandwashingprocedures.
o PersonalHygiene‐Avoidingtouchingeyes,nose,andmouthwithunwashedhands;coughand
sneezepractices;sharingpersonalitemswithco‐workers(i.e.,dishes,cups,utensils,towels).
o Safelyusingcleanersanddisinfectants.
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DailySelf‐Assessment
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Communication/SignageExamples