Frequently
Asked
Questions on
Co-WIN
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1. Where can I register for COVID-19
vaccination?
Registration
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2. Is there a mobile app that
needs to be installed to
register for vaccination?
There is no authorised mobile app
for registering for vaccination in India.
You need to log into the Co-WIN portal. You
can also register for vaccination through the
Aarogya Setu App.
3. Which age groups can register for
vaccination on the Co-WIN portal?
At present all citizens above 45 years of age
can register for vaccination.
4. Is online registration mandatory for
COVID-19 vaccination?
No. Vaccination Centres also provide for a
limited number of on-spot registration
slots every day. However, it is recommended
You can log into the
Co-WIN portal using the link
www.cowin.gov.in and click on
the “Register/sign-in Yourself
tab to register for COVID-19 vaccination.
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to register online and schedule vaccination in
advance for a hassle-free vaccination experience.
5. How many people can be registered
in the Co-WIN portal through one
mobile number?
Up to 4 people can be registered for
vaccination using the same mobile
number.
6. How can citizens with
no access of smart phones or
computers manage online?
Up to 4 people can be registered for vaccination
using the same mobile number. Citizens can
take help from friends or family for online
registration. Your own feature phone can also be
used to register through a smart phone of your
friend or registration on the Portal. Facility for on
the spot registration is also available.
7. Can I register for vaccination without
Aadhaar card?
Yes. You can register for Co-WIN portal using any
of the following ID proofs:
8. Is there any registration charges to
be paid?
No. There is no registration charge.
NPR Smart Card
Voter ID Card
(EPIC)
PAN Card
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxx
xxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxx
xxxxxxxxxx
Pension document
with photograph
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
xxxxx
Aadhaar Card Driving License
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxx
Passport
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
xxxxxxxxxx
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9. Can I book an appointment for
vaccination in the Co-WIN portal?
Yes. You can book appointment for vaccination
through Co-WIN portal after logging-in in the
Co-WIN Portal through your registered mobile
number.
10. Can I download appointment slip?
Yes. The appointment slip can be downloaded
after the appointment has been scheduled.
11. How can I nd the nearest
vaccination centre?
You can search in Co-WIN portal (or
Aarogya Setu) for the vaccination
centre nearest to your location by either
searching through PIN code or by choosing the
state and the district.
12. What if I cannot go for vaccination
on the date of appointment? Can I
reschedule my appointment?
The appointment can be rescheduled at any
time. In case you do not go for vaccination on
the date of appointment, you can reschedule the
appointment by clicking on “Reschedule” tab.
Scheduling
Appointment
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13. Do I have an option for cancellation
of appointment?
Yes. You can cancel an appointment already
scheduled. You can also reschedule the
appointment and choose another date or time
slot of your convenience.
14. Where will I receive conrmation of
date and time of vaccination?
Once an appointment is scheduled,
you will receive the details of the
vaccination centre, date and time
slot chosen for appointment in
an SMS sent to your registered
mobile number. You can also
download the appointment slip and print it or
keep it on your smart phone.
15. Can I get vaccination without
appointment?
Vaccination Centres also provide for a limited
number of on-spot registration slots every
day. However, xing an online appointment
using Co-WIN portal is recommended to avoid
waiting time and queue in the vaccination
centre, as in each centre only limited slots are
made available for on-spot registration.
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16. Is it necessary to take 2
nd
dose of
vaccination?
Yes. It is recommended that both doses of
vaccine should be taken for realising the full
benet of vaccination. Both doses must be of
the same vaccine type.
17. When should I take the 2
nd
dose of
vaccination?
It is recommended that the 2
nd
dose of
COVAXIN should be administered in the
interval of 28 days from the date of 1
st
dose administration. For COVISHIELD the
recommended interval is 4 to 8 weeks. You
may choose the date of 2
nd
dose vaccination as
per your convenience.
2
nd
dose
scheduling
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COVISHIELD
COVAXIN
28
days
4 to 8
weeks
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18. Will my 2
nd
dose appointment be
automatically scheduled by Co-WIN
system?
No. You have to take an appointment for the
2
nd
dose vaccination. The Co-WIN system will
help you book an appointment in a Vaccination
Centre where the same vaccine is being
administered as the vaccine type (COVAXIN or
COVISHIELD) of the 1
st
dose.
19. Whom can I contact if I have some
problems related to my online
registration of appointment?
You can call on the national helpline ‘1075’
for information and guidance on COVID-19
vaccination and Co-WIN software related
queries.
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20. Is vaccination free at all
vaccination centres?
No. Vaccination is free at government hospitals
and charged up to Rs. 250 per dose in private
hospitals. Citizens can get this information
on the Co-WIN portal while booking an
appointment.
21. Can I choose the vaccine?
All vaccines being oered are safe. Choice
regarding the type of vaccine is currently not
available.
22. What precautions should I take at
the time of 2
nd
dose vaccination?
The Vaccination Centres have been directed to
ensure that if a citizen is being vaccinated with
2
nd
dose, they should conrm that the rst dose
vaccination was done with the same vaccine
as is being oered at the time of second dose
and that the rst dose was administered more
than 28 days ago. You should share the
correct information about the vaccine type
and the date of 1
st
dose vaccination with
the vaccinator. You should carry your vaccine
certicate issued after the rst dose.
Vaccination
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23. Why do I need a vaccination
certicate?
Vaccination certicate is a veriable proof of
vaccination that you can use to establish that
have been vaccinated in cases where any such
requirement is specied.
24. Who is responsible for providing the
vaccination certicate?
The Vaccination Centre is responsible for
generating your certicate and for providing
a printed copy post vaccination on the day
of vaccination itself. Please do insist on
receiving the certicate at the Centre. For
private hospitals, the charges for providing a
printed copy of the certicate are included in
the service charge (up to Rs. 250 per dose) for
vaccination.
25. Where can I download vaccination
certicate from?
You can download vaccination certicate from
the Co-WIN portal (www.cowin.gov.in) or the
Aarogya Setu app or through Digi-Locker by
following the simple steps. You may do so by
using the mobile number used at the time of
registration.
Vaccine
Certificate
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26. Which documents should I carry
with me for vaccination?
You should carry your identity proof specied
by you at the time of registration on the
Co-WIN portal, a printout/screenshot of your
appointment slip.
27. Can I get vaccinated with 2
nd
dose
in a dierent State/District?
Yes, You can get vaccinated in any State/
District. The only restriction is that you will be
able to get vaccinated only on those centres
which are oering the same vaccine as was
administered to you on your rst dose.
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28. Whom do I contact in case of side
eects from vaccination?
Reporting
Side effects
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You can call on the national helpline ‘1075’ for
information and guidance if you experience
any side eects post COVID-19 vaccination. You
may also contact the Vaccination Centre where
you took vaccination, for advice.