TRANSPORTATION OF PERSONAL PROPERTY

Transportation of Personal Property

COG 1 STOCK NO. 0530-LP-011-1830

TRANSPORTATION

PERSONAL PROPERTY

NAVSUP Publication 490, REV 6

UPDATED TO REFLECT NEW JTR PARGRAPH

NUMBERING 8 Feb 2018

COG I STOCK NO. 0530-LP-011-1830

Transportation of Personal Property NAVSUP P-490, REV 6

TRANSPORTATION OF PERSONAL PROPERTY

NAVSUP PUBLICATION 490

REVISION 6

NAVY DEPARTMENT

NAVAL SUPPLY SYSTEMS COMMAND

Mechanicsburg, PA 17055-0791

The instructions herein are issued for the information and guidance of all persons

providing personal property transportation services for Navy-sponsored shipments.

This publication supersedes the Naval Supply Systems Command Publication

490, Revision 5 of 8 December 2010.

Revision 6 of NAVSUP PUB 490 has been reviewed by the Per Diem, Travel and

Transportation Allowance Committee in accordance with DoDD 5154.29 as PDTATAC

Case RR15010 of 7 May 2015

J. A. YUEN

RADM, SC, USN

Transportation of Personal Property NAVSUP P-490, REV 6

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Changes to NAVSUP Pub 490, Rev 6

Change/Type Topic PDTATAC Approval

Admin

The P490 has been reorganized and

renumbered to align with the issuance

of the consolidated Joint Travel

Regulations

PDTATAC Case

RR15010

Admin

1.5.b - The designator *SP* has been

added to paragraphs that implement a

“secretarial process”

PDTATAC Case

RR15010

Admin

2.1 - Defines terms not in the JTR

PDTATAC Case

RR15010

Admin

2.4 - Retention of records extended to

10 years

DASN Memo 29

January 2015

Procedure

3.3. a - Describes the requirement to

use a new NTS funding each FY. This

was implemented in FY2011 to comply

with the DoD FMR

PDTATAC Case

RR15010

Admin

3.9 - Invoices submitted over three

years after services are provided are

not to be processed IAW Title 49 US

Code, Title 31 and Vol. 10 of the DoD

FMR

PDTATAC Case

RR15010

Procedure

3.13.e - “Pay.Gov” to establish and

debt and collect on excess costs

PDTATAC Case

RR15010

Admin

4.1 - TDY orders must state if a

UB/HHG allowances is authorized.

PDTATAC Case

RR15010

Procedure

5.2 - Members going PCS to a Hospital

for treatment should be encouraged to

use NTS in-lieu of shipment.

PDTATAC Case

RR15010

Admin

5.4 - Designated Location/Place

requirement

PDTATAC Case

RR15010

Admin

5.6 - Describes the process to request

an increase to a weight allowance

PDTATAC Case

RR15010

Admin

5.7 - Identifies that the JTR,

Appendix W is the source for

administrative HHG weight allowances

PDTATAC Case

RR15010

Admin

5.8 - Identifies CHNAVPERS N130C as

the approval authority for

administrative HHG weight allowance

increases

PDTATAC Case

RR15010

Admin

5.12.c - Identifies CHNAVPERS N130C as

the OPR for remissions of indebtedness

PDTATAC Case

RR15010

Transportation of Personal Property NAVSUP P-490, REV 6

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Procedure

5.16 - HHG transportation before an

order is issued requires a funding

commitment from the funds holder

PDTATAC Case

RR15010

Admin

5.18.b - Identifying that DPS does not

include the Air Mobility Command costs

N/A

Procedure

5.18.c - Requires airlift of civilian

employee’s property to include the

funds holder’s permission in writing

N/A

Procedure

5.18.e - NAVSUP GLS is to be copied on

correspondence between the PPSO and

ACA

N/A

Admin

5.20 - Identifies PPM advance criteria

PDTATAC Case

RR15010

Policy

5.21 - Restricts approval of

transportation/NTS not available

approvals to the NAVSUP HQ HHG

Director

PDTATAC Case

RR15010

Policy

5.22.a & b - Identifies weight ticket

requirements

PDTATAC Case

RR15010

Policy

5.22 NOTE: Weight tickets that exceed

the rated capacity for a vehicle will

be paid at a max of 110%

PDTATAC Case

RR15010

Admin

5.24.h - Provides web site info for

Navy PPM info and claims status

PDTATAC Case

RR15010

Admin

5.28 - New submission methods and

addresses for DD Form 1164s

N/A

Procedure

5.29 - PPSO advise members with TDY

enroute exceeding 90 days to use NTS

PDTATAC Case

RR15010

Admin

5.32 - Identifies difference between

withdrawal of NTS versus conversion of

NTS to SIT for the purpose of shipping

PDTATAC Case

RR15010

Policy

5.33.d - Members may release excess to

quarters NTS to residence for the

purpose of consolidating property

prior to shipping to new PDS

PDTATAC Case

RR15010

Policy

5.37.a - Identifies termination

authority on expired NTS

PDTATAC Case

RR15010

Procedure

5.37.b - Identifies documentation

requirements for terminated NTS

PDTATAC Case

RR15010

Policy

5.37.c - Identifies requirements for

quarterly review and validation of NTS

accounts

PDTATAC Case

RR15010

Policy

5.38.b - Under no circumstances will

PPSO imply that a TSP has the “go

ahead” to auction property

N/A

Transportation of Personal Property NAVSUP P-490, REV 6

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Procedure

5.39 - Identifies collection of excess

cost process for NTS terminated after

expiration of entitlement

PDTATAC Case

RR15010

Policy

5.40 - Identifies rules for delivery

out of expired NTS

PDTATAC Case

RR15010

Policy

5.41.d - Identifies requirement to

have housing office certify non-

availability of suitable civilian

quarters as justification for SIT

extension

PDTATAC Case

RR15010

Policy

5.43.a - Termination of SIT for

members that have not been reached is

the call of NAVSUP HQ

PDTATAC Case

RR15010

Policy

5.43.c - Under no circumstances will

PPSO imply that a TSP has go ahead to

auction property

PDTATAC Case

RR15010

Admin

5.43.d - Time limit for delivery-out

at government expense

PDTATAC Case

RR15010

Procedure

5.48.b - Separatee/Retiree moving out

of GOV quarters or privatized housing

must obtain a “Notice to Vacate” or

the move will be their final move

PDTATAC Case

RR15010

Procedure

5.49.e - Spouse Pro Gear process

PDTATAC Case

RR15010

Procedure

5.50.b - Identifies that Navy Standard

Transfer Orders are no longer valid

PDTATAC Case

RR15010

Admin

5.56 - Updated BLUEBARK Deceased

member guidance

N/A

Procedure

5.56.f. - Identifies CHNAVPERS N130C

as approval authority to extend time

limits under JTR, par. 5316-B3

PDTATAC Case

RR15010

Procedure

5.57.c.(3) - Identifies CHNAVPERS

N130C as approval authority for ODC

T & T extensions

PDTATAC Case

RR15010

Procedure

5.58.c - Identifies reasons that do

not qualify for hardship extension of

T & T

PDTATAC Case

RR15010

Procedure

5.58.d - Identifies CHANAVPERS N130C

as approval authority for hardship

T & T extensions

PDTATAC Case

RR15010

Procedure

5.69.a(2) - Identifies approval

authority for POV Storage not

available

PDTATAC Case

RR15010

Transportation of Personal Property NAVSUP P-490, REV 6

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Policy

5.76 - Identifies re-transportation

approval authority for employee’s HHG

is NAVSUP HQ Director

PDTATAC Case

RR15010

Policy

5.80 - Identifies employee requests

for excess packing material credit

approval authority is the NAVSUP HQ

Director

PDTATAC Case

RR15010

Procedure

5.83.c - Sets suspense to acquire new

LOA/TAC for employee NTS

PDTATAC Case

RR15010

Admin

6.5 - Describes the POV Inconvenience

claim process for members

N/A

51 Admin

6.6 - Describes the POV Inconvenience

claim process for employees

N/A

Policy

7.3.a - Prescribes that previous moves

will only be re-

audited for a member’s

request or suspected fraud

PDTATAC Case

RR15010

Policy

7.3.b - Prescribes that fixes to the

Navy’s Personal Property Audit System

will not generate a re-audit

PDTATAC Case

RR15010

Procedure

Chapter 8 - New Chapter addressing PII

and SSAN safeguarding

N/A

Policy

Chapter 9 - Quality Assurance - Raises

the QA Inspection rate from 25% to 50%

N/A

Policy

Chapter 10 - Self Inspection Program

N/A

Transportation of Personal Property NAVSUP P-490, REV 6

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Table of Contents

CHAPTER 1 - INTRODUCTION, AUTHORITY, RESPONSIBILITIES 1-1

1.1 Purpose 1-1

1.2 Authorization 1-1

1.3 Changes 1-1

1.4 Distribution of Copies 1-1

1.5 Joint Travel Regulations (JTR) References 1-1

1.6 Statutory Authority for Uniformed Member’s Moves 1-2

1.7 Regulatory Authority 1-2

1.8 NAVSUP HQ Authority 1-2

1.9 NAVSUP Global Logistics Support Products and

Services (P&S) Director’s Authority 1-2

1.10 Authority of the Personal Property Processing Office

(PPPO)/Personal Property Shipping Office (PPSO) of Each

Activity Providing Personal Property Services 1-2

1.11 Authority of NAVSUP Fleet Logistics Center Norfolk

(FLCN) Business Support Department Code 302 (HHG-AT) 1-2

1.12 Statutory Authority for Civilian Moves 1-3

1.13 Regulatory Authority 1-3

1.14 Specific Responsibilities 1-3

1.15 Command and Control Relationships 1-7

1.16 Reporting of Natural Disasters, Strikes, Thefts,

and Fires etc. 1-8

1.17 Household Goods Audit Team (HHG-AT) Responsibilities 1-8

CHAPTER 2 - TERMS NOT DEFINED IN JTR AND ADMINISTRATIVE 2-1

2.1 Terms not Defined in the JTR 2-1

Transportation of Personal Property NAVSUP P-490, REV 6

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2.2 Service Implementing Guidelines and the JTR 2-1

2.3 Navy Worldwide Locator 2-3

2.4 Retention of Personal Property Records 2-2

2.5 Emergency Preparations 2-2

CHAPTER 3 - FUNDING AND ACCOUNTING 25

3.1 Funding of Navy Personal Property Shipments 3-1

3.2 Fiscal Year Funding Rules PPTY/POV Shipments 3-1

3.3 Fiscal Year Funding Rules Non Temporary Storage (NTS) 3-1

3.4 Expired Funding 3-4

3.5 Dual Funding 3-1

3.6 Funding Of PPTY/POV for Other Services/Agencies 3-2

3.7 Roles for Invoice Payment 3-2

3.8 Processing Invoices 3-2

3.9 Aged Invoice Payments 3-2

3.10 Procurement and Control of Government Owned

Containers (GOC) Type I or Type II

(DTR, 3-3 Part IV, Appendix G)

3.11 Control of Government Owned Containers (GOC) 3-3

3.12 Reimbursement of Inspection and Treatment of

Gypsy Moths 3-3

3.13 Advance Excess Cost Collections from Members

in a Non-Pay Status 3-4

CHAPTER 4 - HHG SHIPMENT AND STORAGE UNDER TDY ORDERS 4-1

4.1 Authorizing/Approving TDY HHG/Unaccompanied Baggage

(UB) Transportation (JTR, par. 020501) 4-1

Transportation of Personal Property NAVSUP P-490, REV 6

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4.2 Transportation Methods Recommended for TDY Shipments of

group/unit moves (JTR, par. 051403, 0515, 051501, 051502,

051503) 4-1

4.3 When Excess Charges are Incurred on TDY

(JTR, par. 020501) 4-1

4.4 Indeterminate TDY

(JTR, paras. 020501, 021201, 020502, 020503) *SP* 4-1

4.5 TDY Pending PCS Assignment to an OCONUS PDS or

to a Ship (JTR, paras. 020501) 4-1

4.6 TDY in Connection with Building, Fitting Out,

Converting or Reactivating a Ship (JTR, par. 020501) 4-1

4.7 HHG Storage in Connection with TDY OR Deployment -

Special Storage (JTR, par. 020502,020503) *SP* 4-2

4.8 Civilian Employees UB ICW TDY Assignments

(JTR, par. 020505) 4-2

Chapter 5 - PERMANENT DUTY TRAVEL 5-1

Part A - General 5-1

5.1 Travel and Transportation Allowance Extensions when a

Member Separates from the Service (JTR, par. 0501, 050101,

050102, 050105, 050203, 0503, Part B Intro, 050701, 051001,

051002, 051003)*SP* 5-1

5.2 PCS to Hospital (JTR, par. 051101) 5-1

5.3 Subsequent HHG Transportation - Orders in Combination

(JTR, par. 051301, 051403, 051801, 052002) 5-1

5.4 Authorized Transportation Locations

(JTR, par. 051301) 5-1

5.5 Required Medical Equipment (JTR, par. 051304) 5-2

Part B - Household Goods Weight 5-2

5.6 Prescribed Weight Allowances/Higher Weight Allowance

Authorizations (JTR, par. 051401, 051402) *SP* 5-2

5.7 Administrative Weight Limitations (JTR, par. 051402) 5-3

Transportation of Personal Property NAVSUP P-490, REV 6

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5.8 Admin Weight Allowance Increase

(JTR, par. 051402) *SP* 5-3

5.9 Net Weight Determination - Exceptions

(*JTR, par. 051401, 051403, 051404) 5-3

5.10 Collecting Excess Costs (JTR, par. 051306, 0518) 5-3

5.11 Appealing Excess Costs 5-4

5.12 Waivers and Remission of Indebtedness 5-4

5.13 Increased Weight Allowance

(*JTR, par. 051306, 0518) *SP* 5-4

5.14 Transportation of Unauthorized Articles

(*JTR, par. 051306, 0518) 5-4

Part C - Household Goods Transportation 5-4

5.15 Improper Transportation

(JTR, paras. 0501302, 051303, 051402, 051504, 0516, 0521,

052101, 052102, 052103, 052701) 5-4

5.16 HHG Transportation Before an Order is Issued

(*JTR, paras. 051302, 051303, 051402, 051504, 0516, 0521,

052101, 052102, 052103, 052701) 5-5

5.17 Alcoholic Beverage Transportation (JTR, paras. 051302,

051303, 051402, 051504, 0516, 0521, 052101, 052102, 052103,

052701) 5-5

5.18 Household Goods (JTR, pars. 051403, 0515, 051501,

051502, 051503) 5-5

5.19 Unaccompanied Baggage (JTR, pars. 051403, 0515,

051501, 051502, 051503) 5-6

5.20 Personally-procured Transportation and Non-Temporary

Storage (NTS) - Funds Advance (JTR, pars. 051307, 051403,

0515, 051501, 051502, 051503) 5-7

5.21 Government Procured HHG Transportation and/or NTS Not

Available (JTR, par. 051403, 0515, 051501, 051502, 051503) 5-8

Transportation of Personal Property NAVSUP P-490, REV 6

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5.22 Establishing HHG Weight

(JTR, par. 051403, 0515, 051501, 051502, 051503) 5-8

5.23 Weight Certificates are unobtainable

(JTR, par. 051403, 0515, 051501, 051502, 051503) *SP* 5-9

5.24 Final Settlement for PPM

(JTR, par. 051403, 0515, 051501, 051502, 051503) 5-9

5.25 Personally Procured Storage in Transit 5-10

5.26 Personally Procured Non-Temporary Storage (NTS) 5-10

5.27 Claims for Loss and Damage on a PPM 5-11

Part D - Non-Temporary Storage 5-11

5.28 Distribution of DD Form 1164 5-11

5.29 Non Temporary Storage (JTR, par. 0518) 5-12

5.30 Return of HHG from OCONUS (JTR, par. 0518) 5-12

5.31 NTS as an Alternative to Transportation

(JTR, par. 0518) *SP* 5-12

5.32 Withdrawal of HHG from NTS as an Alternative

to Continued Storage (JTR, par. 0518) 5-12

5.33 NTS Incident to Occupancy of Government/Government

Controlled Quarters or Privatized Housing and Incident to

Vacating Local Private Sector Housing (JTR, par. 0518) 5-12

5.34 NTS when Ordered on PCS to a Remote CONUS Area

with a Housing Shortage (JTR, par. 0518) *SP* 5-13

5.35 NTS Time Limits, Situation 18, Member Missing for

More Than 29 days (JTR, par. 052007) *SP* 5-13

5.36 NTS Converted to SIT (JTR, par. 0518) 5-13

5.37 NTS Termination (Navy Member/Employees) 5-13

5.38 TSP Notification of NTS Termination 5-14

5.39 Collecting Excess Costs for NTS 5-14

Transportation of Personal Property NAVSUP P-490, REV 6

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5.40 Withdrawal Cost of NTS When the Entitlement has

Expired 5-14

Part E - Storage in Transit 5-15

5.41 SIT TIME LIMITS (JTR, par. 0518) 5-15

5.42 Additional SIT Beyond 180 days

(JTR, par. 0518) *SP* 5-15

5.43 Termination of SIT 5-16

5.44 HHG Partial Lot Withdrawal and Delivery from SIT

(JTR, par. 0518) 5-16

5.45 SIT For HHG Transported from NTS (JTR, par. 0518) 5-17

5.46 SIT Converted to NTS (JTR, par. 0518) 5-17

Part F - Local Moves 5-17

5.47 Short Distance Move Incident to Reassignment or PCS

(JTR, par. 0519, 051901, 051902, 051903)*SP* 5-17

5.48 Short Distance Move and NTS Incident to

Government/Government-controlled Quarters or Privatized

Housing Assignment/Termination

(JTR, par. 0519, 051902, 051903) 5-17

Part G - Professional Books, Papers & Equipment 5-18

5.49 Professional Books, Papers & Equipment (PBP&E)

Documentation (JTR, par. 051304) *SP* 5-18

Part H - Consumable Goods (See JTR, paras. 052002, 5694) 5-19

Part I - Early Return of Dependents (See JTR, paras.

051504, 052005, 053301, 5596 and Appendix F) 5-19

Part J - Household Goods Transportation Under Special

Circumstances 5-19

5.50 Ordered from an OCONUS PDS to the U.S. or to a

Non-foreign OCONUS Area for Separation Processing with HOS

Authorized (*JTR, par. 052011) 5-19

Transportation of Personal Property NAVSUP P-490, REV 6

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5.51 PCS Ordered to an OCONUS PDS to which HHG

Transportation is Permitted (*JTR, par. 052002, 052003)

*SP* 5-19

5.52 Ordered to an OCONUS PDS to Which HHG Transportation

is to be Authorized within 20 Weeks of Member’s Port

Reporting Month (JTR. par. 052002, 052003) 5-19

5.53 Ordered from a CONUS PDS to an OCONUS PDS to which

HHG Transportation is Prohibited or Restricted, to

Unusually Arduous Sea Duty, or Duty under Unusual

Circumstances (JTR, par. 052002, 052003)*SP* 5-20

5.54 Ordered from an OCONUS PDS to an OCONUS PDS to which

HHG Transportation Is Prohibited or Restricted, to

Unusually Arduous Sea Duty, or Duty under Unusual

Circumstances (JTR, par. 052002, 052003)*SP* 5-20

5.55 Ordered to or from a Ship, Afloat Staff, or Afloat

Unit Deployed Away from Homeport

(JTR, par. 052002, 052003) 5-20

5.56 BLUEBARK - Transportation when a Member is Officially

Reported as Dead, Injured, Ill, Absent for more than

29 Days in Missing Status or Upon Death

(JTR, par. 051504, 052010, 052301) 5-20

5.57 Retirement, Placement on Temporary Disability

Retired List (TDRL), Discharge with Severance or

Separation Pay, or Involuntary Release from Active

Duty with Readjustment or Separation Pay.

(JTR, par. 0519, 052013, 052301)*SP* 5-21

5.58 Separation from the Service or Relief from Active

Duty Except for Discharge with Severance or Separation

Pay (JTR, par. 051801, 0519, 052012, 052301)*SP*

(Extensions - Reasons & Approval Authorities) 5-22

Part K - Privately Owned Vehicle Transportation and Storage 5-23

5.59 Privately Owned Vehicles - General

(JTR, paras. 0529, 052901, 053001) 5-23

5.60 POV Transportation within CONUS

(JTR, par. 0529, 052901) 5-23

5.61 POV Eligibility (JTR, par. 050701, 053001) 5-24

Transportation of Personal Property NAVSUP P-490, REV 6

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5.62 POV Size Limit (JTR, par. 053001)*SP* 5-25

5.63 POV Shipment when POV can be driven to the new PDS

(*JTR, par. 053001) 5-25

5.64 Ports/VPCS used (JTR, par. 053001)*SP* 5-25

5.65 POV Transportation between OCONUS PORT/VPC and

OCONUS PDS (JTR, par. 053001) *SP* 5-25

5.66 Replacement POV Transportation (JTR, par. 053003) 5-25

5.67 Excess Cost Collection (JTR, par. 050202) 5-25

5.68 POV Transportation Time Limitations

(JTR, par. 053001)*SP* 5-26

5.69 POV Storage Facilities (JTR, par. 050701, 053201) 5-26

5.70 Restrictions (JTR, par. 053201) 5-26

5.71 Continued POV Storage (JTR, par. 053201)*SP* 5-26

Part L - Mobile Home Transportation 5-27

5.72 Mobile Home Transportation (JTR, par. 0522, 053201) 5-27

5.73 Funds Advance (JTR, par. 053201) 5-27

Part M - Pet Quarantine 5-27

5.74 Pet Quarantine Reimbursement (JTR, par. 050106) 5-27

Part N - Household Goods Transportation for Civilains 5-27

5.75 Eligibilty 5-27

5.76 Re-transportation of the Same Household Goods

(JTR, par. 5632-2) 5-28

5.77 Loss or Damage Claims (JTR, par. 5636) 5-28

5.78 Excess Charges for a Civilian Employee

(JTR, par. 5652) 5-28

5.79 Appealing Excess Costs 5-28

Transportation of Personal Property NAVSUP P-490, REV 6

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5.80 Excess Weight Beyond Employee Control

(JTR, para. 5652-H) 5-28

5.81 Alcoholic Beverage Shipment (JTR, par. 5654-G) 5-29

5.82 Personally Procured Moves (JTR, par. 5656-C2) 5-29

5.83 Non-Temporary Storage (JTR, pars. 5658 and 5660) 5-30

5.84 Storage in Transit (SIT) Time Limitation

(JTR, par. 5672) 5-30

Chapter 6 - CLAIMS FOR LOSS, DAMAGE OR INCONVENIENCE 6-1

6.1 Claims for Loss or Damage on HHG Shipments 6-1

6.2 HHG Inconvenience Claims - Member Action 6-1

6.3 PPPO/PPSO Action 6-1

6.4 Claims for Loss or Damage POV Shipment or Storage 6-2

6.5 Members Claims for Inconvenience on a POV Shipment 6-2

6.6 Employee Claims for Inconvenience on a POV Shipment 6-2

Chapter 7 HOUSEHOLD GOODS AUDIT TEAM (HHG-AT) 7-1

7.1 HHG-Audit Team Operations Requirements 7-1

7.2 Records of Indebtedness Retired Without Action 7-2

7.3 Audit of Previous Household Goods Moves 7-3

7.4 Questionable Claims and Suspected Fraud 7-4

7.5 PPM Settlement Appeals 7-4

CHAPTER 8 - SAFEGUARDING SOCIAL SECURITY NUMBERS (SSN)

AND PRIVATELY IDENTIFIABLE INFORMATION (PII) 8-1

8.1 Department of the Navy Social Security Number (SSN)

Reduction Plan Phase III 8-1

8.2 Safe Access File Exchange (SAFE) 8-2

CHAPTER 9 - QUALTY ASSURANCE 9-1

CHAPTER 10 - PERSONAL PROPERTY SELF INSPECTION PROGRAM 10-1

Transportation of Personal Property NAVSUP P-490, REV 6

1-1

CHAPTER 1 - INTRODUCTION, AUTHORITY, RESPONSIBILITIES

1.1 Purpose

Transportation of Personal Property is governed by the Naval

Supply Systems Command (NAVSUP) Publication 490 (NAVSUP P-490).

It is intended to clarify and standardize the policy for

transportation of Navy personal property. This publication

supplements the Joint Travel Regulations (JTR) and provides

policy guidance on the movement and storage of personal

property.

1.2 Authorization

The publication is issued to provide guidance to all personal

property offices servicing Navy military members and Navy

civilian moves. The Commander, Naval Supply Systems Command

(COMNAVSUPSYSCOM) may authorize, in writing, deviations from the

instructions contained in this publication, provided the matter

concerned is entirely under the cognizance of NAVSUP HQ Code

N3/4, N42.

1.3 Changes

Users are requested to keep this publication up to date by

making changes as they are sent out by NAVSUP HQ.

Recommendations for improvement should be sent to Deputy

Commander, Naval Supply Systems Command, 5450 Carlisle Pike, PO

Box 2050, Mechanicsburg, PA 17055-0791 (Attn: NAVSUP HQ Code

N42).

1.4 Distribution of Copies

This publication is located on the part of the Naval Logistics

Library (NLL) at: https://nll.ahf.nmci.navy.mil and can also be

found on NAVSUP’s Household Goods Portal at

https://www.navsup.navy.mil/hhg/policy_instructions.

1.5 Joint Travel Regulations (JTR) References

a. References within this publication to Joint Travel

Regulations appear as (*JTR, par. ####).

b. *SP* marked paragraphs in this P490 define the

Secretarial Process.

Transportation of Personal Property NAVSUP P-490, REV 6

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1.6 Statutory Authority for Uniformed Member’s Moves

Title 37 U.S. Code contains the basic substantive authority for

the transportation of Household Goods (HHG), privately owned

vehicles (POVs) and mobile homes of military personnel.

1.7 Regulatory Authority

The regulatory authority for shipment and storage of personal

property for military members is contained in the Joint Travel

Regulations. This NAVSUP P490 “Transportation of Personal

Property” contains Navy administrative instructions, which

implement the basic regulations. These implementing

instructions are keyed to the pertinent paragraph numbers in the

JTR.

1.8 NAVSUP HQ Authority

Commander, Naval Supply Systems Command (COMNAVSUPSYSCOM) is the

designated representative of the Secretary of the Navy for the

purpose of authorizing or approving transportation service of

personal property, i.e. Household Goods and Privately Owned

Vehicles (POV) for Navy personnel under the provision of the

JTR.

1.9 NAVSUP Global Logistics Support Products and Services (P&S)

Director’s Authority

COMNAVSUPSYSCOM hereby delegates authority for the NAVSUP GLS

P & S Director to authorize or approve requests for shipment

and/or storage of personal property for Navy personnel under the

specific conditions stated in the applicable paragraphs of this

publication.

1.10 Authority of the Personal Property Processing Office

(PPPO)/Personal Property Shipping Office (PPSO) of Each Activity

Providing Personal Property Services

COMNAVSUPSYSCOM hereby delegates authority for PPPOs/PPSOs to

authorize or approve requests for shipment and/or storage of

personal property for Navy personnel under the specific

conditions stated in the applicable paragraphs of this

publication.

1.11 Authority of NAVSUP Fleet Logistics Center Norfolk (FLCN)

Business Support Department Code 302 (HHG-AT)

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COMNAVSUPSYSCOM hereby delegates authority for NAVSUP FLCN

Business Support Department Code 302 (ACR) (HHG-AT) to:

a. Receive and adjudicate final settlement of Navy funded

Personally Procured Moves (PPM) claims. Initiate collection of

excess costs by pay account checkage or other appropriate

actions.

b. Authorize and approve storage in transit (SIT) up to 180

days for PPMs IAW paragraph 5.25.

1.12 Statutory Authority for Civilian Moves

Title 5 U.S. Code contains the basic substantive authority for

the transportation of personal property of civilian personnel.

1.13 Regulatory Authority

The statutory regulatory authority for shipment and storage of

personal property for civilian employees is contained in the

JTR. This publication contains Navy administrative instructions,

which implement the basic regulations. These implementing

instructions are keyed to the pertinent paragraph numbers in the

JTR.

1.14 Specific Responsibilities

a. NAVSUP HQ N3/4 serves as the principal NAVSUP HQ point

of contact, resource advocate, and coordinating authority for

all personal property matters under NAVSUP’s control to increase

the readiness, well-being, and morale of our forces and their

dependents.

b. NAVSUP HQ N42 Administers the Navy Personal Property

Program including strategy, policy, cross-service and DoD

contacts and tool management. Specific responsibilities include

but are not limited to:

(1) Proponent for Navy Personal Property Program.

(2) Maintenance and publication of Transportation of

Personal Property, NAVSUP P490.

(3) Represents Navy interests with United States

Transportation Command (USTRANSCOM), Surface Deployment and

Distribution Command (SDDC), Office of Chief of Naval Operations

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(OPNAV), Navy Judge Advocate General (NAVJAG), Per Diem

Committee and, other Services and agencies.

(4) Co-Chair of Navy Household Goods Leadership Forum

with Global Logistics Support HHG Products and Services (P&S)

Director.

(5) Response to Congressionals, Official inquiries,

Board for Correction of Navy Records (BCNR) cases, entitlement

issues and other similar requirements levied by agencies at or

above the Echelon II level of command.

(6) Development and functional management of software

programs (tools) used specifically for personal property and

audit operations to include Personal Property Transportation

Auditing System (PPTAS).

(7) Represent Navy personal property interests in DoD

programs including Defense Personal Property Program (DP3), Base

Realignment and Closure (BRAC), Joint Basing, and other similar,

emergent requirements.

(8) Personal Property Oversight program to include

scheduling, maintenance of all checklists to include: PPSO

Inspector General (IG) Checklist, Audit Division Checklist and

NAVSUP GLS Checklist, conduct of management assistance visits

and IG Command Assessments.

(9) Training policy and requirements.

(10) Resource advocate for NAVSUP GLS funding

requirements.

(11) Navy lead for DP3 Program software development, to

include software management, business rules, member Council of

Captains and Colonels, member Configuration Control Board (CCB)

and Functional Review Board (FRB).

(12) Navy lead for Joint Regionalization initiative.

(13) Long-range (strategic) personal property planning.

(14) Development and maintenance of a single manpower

requirements standard for Navy offices.

(15) Personal Property overall metrics.

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(16) Continuous Process Improvement.

(17) Development of quality assurance standards.

(18) Provide policy guidance and oversight to

JPPSO/PPSOs and the HHG-AT.

c. Commander, NAVSUP GLS Products and Services (P&S)

Directors execute the Personal Property Program at the

operational level. Specific responsibilities include but are

not limited to:

(1) Co-Chair of Navy Household Goods Leadership

Forum with NAVSUP HQ N42.

(2) Execution of DoD, USTRANSCOM, SDDC, Navy and

other Service Personal Property policy as specified

in official regulations and instructions.

(3) Execution of personal property responsibilities for

DoD programs to include BRAC, Joint Basing and other similar,

emergency requirements.

(4) Assist NAVSUP HQ on IG inspections and staff

assistance visits as requested.

(5) Workforce management, certification, budget and

execution.

(6) Workforce training requirements determination and

management.

(7) Development, publication and maintenance of Standard

Operational Procedures (SOP) for personal property operations.

(8) Execution of Joint and Naval Regionalization

Operations and consolidation actions.

(9) Personal property operational and performance

metrics.

(10) Continuous Process Improvement (CPI) at NAVSUP GLS

echelons and below.

(11) DP3 execution to include operational testing,

training and fielding of Defense Personal Property System (DPS)

software.

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(12) Technology requirements determination.

(13) Consolidation and supervision of Navy personal

property call centers.

(14) Tactical planning and execution.

(15) Personal Property Office organization. A command

and control chart and guide (including key POCs) will be

published each October for the current fiscal year.

(16) Development and execution of a Quality Assurance

program.

(17) Implementation and enforcement of the Navy manpower

standard within the NAVSUP GLS personal property organization.

(18) Other responsibilities and requirements stated

within this instruction and other policy guidance not otherwise

specified in this paragraph.

d. Commander, NAVSUP Fleet Logistic Centers (NAVSUP FLC)

Personal Property Office Transportation Officers (TO) execute

the Personal Property Program at the Tactical level. Specific

responsibilities include but are not limited to:

(1) Member, Navy Household Goods Leadership Forum.

(2) Execution of DoD, USTRANSCOM, SDDC and Navy, NAVSUP

GLS and other Service’s Personal Property policy as specified in

official regulations and instructions.

(3) Conduct and document 4 hours of training, per

employee, per month.

(4) Oversight of offices aligned to the NAVSUP FLC for

command and control according to most current NAVSUP GLS

organizational diagram.

(5) Continuous Process Improvement at the FLC level and

below.

(6) Execution of customer and supplier outreach and

engagement initiatives.

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(7) Quality assurance operations at the FLC level and

below.

(8) Execution of the DP3 Program and software

deployment.

(9) Other responsibilities and requirements stated

within this instruction and other policy guidance not otherwise

specified in this paragraph.

e. Personal Property Offices and Activities below the

NAVSUP FLC level execute the Personal Property Program at the

Tactical level. Specific responsibilities include but are not

limited to:

(1) Execution of DoD, USTRANSCOM, SDDC and Navy, NAVSUP

GLS and other Service Personal Property policy as specified in

official regulations and instructions.

(2) Conduct and document 4 hours of training, per

employee, per month.

(3) Continuous Process Improvement at the office level.

(4) Execution of customer and supplier outreach and

engagement initiatives.

(5) Quality assurance operations at the office level.

(6) Execution of the DP3 Program and software

deployment.

(7) Other responsibilities and requirements stated

within this instruction and other policy guidance not otherwise

specified in this paragraph.

1.15 Command and Control Relationships

Command and control relationships within the personal property

program follow the existing relationships established within the

NAVSUP Enterprise to the FLC level. JPPSO, CPPSO and FLC PPSO

offices with subordinate PPPO offices aligned to them, are

responsible for the operational execution of the personal

property program of those offices.

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a. NAVSUP GLS will issue such supplemental guidance and

direction as required to formalize and standardize relationships

and operations with its FLC lead offices.

b. NAVSUP FLC JPPSO, CPPSO and PPSO offices will issue such

supplemental guidance and direction as may be required to

formalize and standardize relationships and operations with

their PPSO offices.

c. Supplemental guidance may only add to the requirements

herein.

1.16 Reporting of Natural Disasters, Strikes, Thefts, and Fires

etc.

Comply with the Defense Transportation Regulation (DTR) PART 4,

Chapter 410. NAVSUP HQ, N42 will be copied on all

correspondence.

1.17 Household Goods Audit Team (HHG-AT) Responsibilities

a. Adjudicate and settle Personally Procured Moves (PPM) as

prescribed by the DoD FMR Volume 9, Chapter 6 for Navy uniformed

members.

b. Conduct Entitlement Audits as prescribed by the JTR,

paragraphs 051306 and 0518 for Navy uniformed members.

c. Initiates collection action for excess cost as

prescribed by the DoD FMR, Volume 7A, Chapter 50.

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CHAPTER 2 - TERMS NOT DEFINED IN JTR AND ADMINISTRATIVE

2.1 Terms not Defined in the JTR

a. Duty Under Instruction (DUINS). DUINS is when the

actual course(s) of instruction is 20 or more weeks at one

location.

b. Effective Date of Homeport Change. The effective date

for a homeport change is the effective date specified in the

Chief of Naval Operations message, changing the homeport of a

ship, ship-based staff, or other afloat-based mobile units.

c. First Time Mover. A service member who has not moved

household goods on a Navy funded order.

e. Not in Pay Status. A member is not in pay status if

they are separating without retiring, placement on the Temporary

Disability Retired List (TDRL), transferring to another branch

of service or becoming a drilling reservist/guardsman.

f. Temporary Duty Under Instruction (TEMDUINS). TEMDUINS

is when the actual course(s) of instruction is less than 20

weeks at one location.

g. Turned Over To A PPSO. Turned over to a PPSO within the

prescribed period is accomplished when any PPSO receives a

request (email, letter or DD Form 1299) for shipment or storage

on or before 2400 hours of the last calendar day of the

specified time limit. Although physical shipment arrangements

are not accomplished within the time limit, the property must be

available for shipment or storage concurrently with the member’s

request. Actual shipment must be on the first date the

responsible PPSO can arrange pack and pickup.

2.2 Service Implementing Guidelines and the JTR

a. The Department of Army, Air Force and Marine Corps

supplements to the JTR as well as Personal Property Advisories

may be found at

https://www.navsup.navy.mil/hhg/policy_instructions.

b. The Defense Travel Management Office website contains

Per Diem, Travel and Transportation Allowance Committee JTR

Regulations Online

http://www.defensetravel.dod.mil/site/travelreg.cfm.

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2.3 Navy Worldwide Locator

a. The Navy Worldwide Locator at Naval Personnel Center

provides current duty/residence addresses for active duty,

separatees within one year of separation or retired Navy

members. For more information go to:

http://www.public.navy.mil/bupers-npc/organization/npc/csc/

Pages/NavyLocatorService.aspx.

b. In instances where the member has been separated from

all duty (regular and reserve) for more than 12 months, a

request for address must be forwarded in writing to:

National Personnel Record Center

9700 Page Blvd.

St. Louis, MO 63132-5100

c. Only in emergency situations, PPSOs may call NPC at

1-866-827-5672 and request release of information using other

expeditious means.

2.4 Retention of Personal Property Records

a. In accordance with the Deputy Assistant Secretary of the

Navy Memo, “Revised Document Retention Requirement to Support

DON Financial Audit Statements,” of 29 January 2015, all

financial transaction records in support of the DON's financial

statement audit, such as records related to procuring goods and

services, paying bills, collecting debts, and accounting will be

retained for a period of 10 years. This includes but is not

limited to bills of lading, invoices, service orders, and DD

Form 1299.

b. PPSOs will ensure that these documents are maintained

electronically in an official DoD approved Records Management

system. Third-party, non-DoD Record Management systems are

prohibited.

2.5 Emergency Preparations

In addition to current DTR and SDDC guidance, NAVSUP GLS (Code

400) must develop and maintain standard operating procedures for

preparation and implementation of a plan-of-action to continue

HHG services in the event of destructive weather or other

natural/man-made disasters causing the closure or evacuation of

a Navy operated PPSO and or PPPO.

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CHAPTER 3 - FUNDING AND ACCOUNTING

3.1 Funding of Navy Personal Property Shipments

No Personal Property (PPTY) or Privately Owned Vehicle (POV)

transportation, storage or services of any kind are authorized

without a valid Line of Accounting (LOA) to include the Standard

Document Number (SDN) and a valid Transportation Account Code

(TAC) on an order authorizing the specific service in accordance

with the JTR.

3.2 Fiscal Year Funding Rules PPTY/POV Shipments

The LOA, SDN and TAC on the orders are to be used to fund

PPTY/POV shipments. The funding is valid for the current fiscal

year (FY) issued plus five more fiscal years. Example: The

funding on a PCS order issued in FY14 is valid for FY14 plus

FY 15, 16, 17, 18 and 19.

3.3 Fiscal Year Funding Rules Non Temporary Storage (NTS)

a. Navy Military Non Temporary Storage (NTS) use the “NTS”

LOA, SDN & TAC on the orders. If the order does not have one

use, the Navy NTS Crosswalk published by OPNAV N10 PCSVC each

September.

b. Navy Civilian NTS lots are to be funded with the LOA,

SDN and TAC on the orders for the first FY of storage. For each

subsequent FY, a new LOA/SDN or TAC will need to be provided by

the sponsoring personnel office each October 1

(new FY) to

maintain the account at government expense (JTR, par. 5660-D2b).

c. Handling-out and shipment of NTS is to be charged to the

new order.

3.4 Expired Funding

Expired lines of accounting/TACs shall not be used. Use of

expired funding will in most cases constitute an Anti-Deficiency

Act (ADA) violation. If updated funding is needed, contact the

Service/Agency representative listed on the NAVSUP GLS HHG

Portal https://www.navsup.navy.mil/hhg.

3.5 Dual Funding

Some Navy PCS orders involving Temporary Duty Under Instructions

(TEMDUINS) of less than 20 weeks and a PCS will have two funding

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lines. The PCS funding line is used for all

transportation/storage costs and POV expenses.

3.6 Funding Of PPTY/POV for Other Services/Agencies

Each Service/agency releases annual guidance on their funding.

Please see the GLS HHG Portal for the most current information.

https://www.navsup.navy.mil/hhg

3.7 Roles for Invoice Payment

a. Accountable Official (AO). The AO is responsible for

providing a certifying officer with information, data, or

services needed or required in the certification of vouchers for

payment.

b. Certifying Officer (CO). The CO certifies the

statements, facts, accounts, and amounts appearing on a voucher,

or other documents. The CO has a pecuniary liability for

payments IAW the DOD FMR. The CO must be:

(1) A DOD military or US civilian.

(2) Designated in writing by the Commanding Officer.

3.8 Processing Invoices

The most current guidance is posted on the GLS HHG Portal

https://www.navsup.navy.mil/hhg.

3.9 Aged Invoice Payments

Invoices for transportation or storage that are received over

three years after the service was provided are not to be

processed by the PPSO for payment (Title 49 U.S. Code § 14705 -

Limitation on actions by and against carrier, Title 31, U.S.C.

section 3726, DoD FMR Vol. 10, Chap 13, Para 130902). TSP may

appeal to:

General Services Administration

Federal Supply Service Audit Division (FBA)

Code: CC

1800 F Street, NW

Washington, DC 20405

For more information visit www.gsa.gov/transaudits

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3.10 Procurement and Control of Government Owned Containers

(GOC) Type I or Type II (Reference DTR, Part IV, Appendix G)

a. Navy JPPSO/PPSO will send a request to NAVSUP HQ N42 with

a copy to NAVSUP GLS.

b. NAVSUP HQ Household Goods Team will work with SDDC to

determine the possibility of repositioning containers from

another location. If repositioning containers is not practical,

the NAVSUP HQ Household Goods Team will provide approval via

email to NAVSUP FLC Norfolk Code 10 to begin the procurement

process.

c. The requesting JPPSO/PPSO will work with NAVSUP FLC

Norfolk (Code 10) on the procurement process. Funding will be

provided by the Chief of Naval Personnel (CHNAVPERS).

3.11 Control of Government Owned Containers (GOC)

a. GOCs are to be used only for HHG and Unaccompanied

Baggage (UB) shipments for personnel who are authorized shipment

or storage under the authority of the JTR.

b. The contractor will report, store, and when directed by

the ordering officer, reposition government-owned HHG

containers. When repositioning is ordered, the contractor will

load the GOCs on vehicles and deliver them to the site

identified by the ordering officer. (See DTR, Part IV, Appendix

G, Paragraph A.8.k)

3.12 Reimbursement of Inspection and Treatment of Gypsy Moths

a. PPPOs must ensure members moving out of a gypsy moth

risk area are properly counseled on their responsibility to

obtain a certificate of inspection and if it is required, to

provide the certificate of inspection to a Transportation

Service Provider.

b. The cost of inspection and treatment for gypsy moths is

a reimbursable expense.

3.13 Advance Excess Cost Collections from Members in a Non-Pay

Status

a. Excess cost should be collected in advance from members

in a Non-Pay Status. A member is in Non-Pay Status if they are

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not retiring, going on TDRL, transferring to another active duty

branch of service or becoming a drilling reservist/guardsman.

b. The PPSO should identify the cost on a DD Form 1131,

Cash Collection Voucher.

c. The costs should be paid for by the member/employee to a

PSD or Military Finance Office prior to shipping.

d. The PPSO must retain a copy of the DD Form 1131 and the

certification of payment as part of the shipment file.

e. Alternatively “Pay.Gov” may be used by the PPSO to

collect on an excess cost debt. The member must provide proof

of payment prior to shipment.

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CHAPTER 4 - HHG SHIPMENT AND STORAGE UNDER TDY ORDERS

4.1 Authorizing/Approving TDY HHG/Unaccompanied Baggage (UB)

Transportation (JTR, par. 020501)

HHG/UB transportation required for the member's personal comfort

and well-being while on TDY is discretionary. The order must

clearly state the authorization for it or it does not exist.

4.2 Transportation Methods Recommended for TDY Shipments of

group/unit moves (JTR, paragraphs 051403, 0515, 051501, 051502,

and 051503)

a. PPSOs may consolidate shipments for an individual

member’s TDY weight allowance. Consolidation may include

property for members of units or groups traveling under

individual or group TDY orders.

b. Generally, Direct Procurement Moves (DPM) allows the

flexibility necessary to achieve these types of consolidations.

However, any shipment mode determined to be more cost effective

may be used provided the selected mode meets the mission

requirements.

4.3 When Excess Charges are Incurred While on TDY (JTR, par.

020501)

See Paragraph 5.10 of this publication.

4.4 Indeterminate TDY (JTR, paragraphs 020501, 020502, 020503

and 031201)*SP*

The Transportation Officer may authorize shipment and or NTS for

funded ITDY orders only when orders clearly indicate

“indeterminate” TDY (ITDY) and are funded for the shipment.

4.5 TDY Pending PCS Assignment to an OCONUS PDS or to a Ship

(JTR, par. 020501)

For a list of ships and staffs specified as unusually arduous

sea duty see the most current OPNAVINST 4650.17

4.6 TDY in Connection with Building, Fitting Out, Converting or

Reactivating a Ship (JTR, par. U4560)

For list of ships and staffs specified as unusually arduous sea

duty see the most current OPNAVINST 4650.17

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4.7 HHG Storage in Connection with TDY OR Deployment - Special

Storage (JTR, paragraphs 020502 and 020503) *SP*

a. TDY/Deployment for 90 or More Days/an Indefinite Period.

The Commanding Officer is the authorizing official.

b. Commanding Officers are to obtain funding and accounting

guidance through the chain of command.

c. Commanding officers must issue letters of authorization

for eligible members desiring special storage. The letter from

the commanding officers must contain:

(1) Start date of temporary duty or deployment

(2) Accounting data

(3) Anticipated date of return

(4) Command point of contact

(5) List of all members authorized storage.

d. Members must remove property from storage not later than

90 days after return. Members need a letter of return from

deployment with date of return.

e. Reserve Component members called/ordered to active duty

under emergency circumstances (mobilization orders) may be

authorized Special Storage if stated and funded on the orders.

4.8 Civilian Employees UB ICW TDY Assignments (JTR, par. 020505)

HHG/UB transportation required for the employee’s personal

comfort and well-being while on TDY is discretionary. The order

must clearly state the authorization for it or it does not

exist.

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Chapter 5 - PERMANENT DUTY TRAVEL

Part A - General

5.1 Travel and Transportation Allowance Extensions when a Member

Separates from the Service (JTR, paragraphs 0501, 050101,

050102, 050105, 050203, 0503, Part B Intro, 050701, 051001,

051002 and 051003)*SP*

a. For Navy service member Travel & Transportation

Extensions procedures see paragraphs 5.57/58 of this publication

b. Extensions beyond six years may only be approved by

OPNAV N130C under special circumstances in accordance with the

JTR, paragraphs 0501, 050101, 050102, 050105, 050203, 0503, Part

B Intro, 050701, 051001, 051002 and 051003for member’s certified

on-going medical condition.

c. Funding. Navy PCS funding is only good for the FY

issued plus five additional FYs. Requests for additional

funding must be sent via email with justification to the NAVSUP

HQ Household Goods Policy Team.

d. Funding. For other service/agency funding refer to the

GLS HHG Portal https://www.navsup.navy.mil/hhg.

5.2 PCS to Hospital (JTR, par. 051101)

Non-Temporary Storage (NTS) in-lieu of transportation should be

strongly encouraged.

5.3 Subsequent HHG Transportation - Orders in Combination (JTR,

paragraphs 051301, 051403, 0518 and 052002)

The most recent order's LOA will be used to pay for the move.

If the current order does not contain a Line of Accounting

(LOA), the Transportation Officer should send a request for

instruction to NAVSUP HQ Household Goods Policy Team.

5.4 Authorized Transportation Locations (JTR, par. 051301)

a. Designated Place/Location must be supported by a

document from either the PSD or OPNAV N130.

b. Extra Pickup, Stop-Off and/or Delivery - Pickup from

authorized NTS or PBP&E at workstation does not negate the

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member's authorization for an extra pickup if it can be

accomplished on the same bill of lading.

c. The member must ensure HHG designated for an extra stop-

off/delivery (direct delivery or from SIT) are separated at

origin, packed separately, and all copies of the inventory

clearly marked to reflect which inventory items are to be

delivered. The member will not be allowed to remove individual

items from a packed carton, container, wardrobe, etc. after the

HHGs are picked up.

d. Changes to destination of the shipment which has arrived

at destination shown on the on the bill of lading (GBL) may be

transported to another location if it can be handled as a long-

delivery-out without a new Bill of Lading (BOL). The member is

liable for all excess cost over what the local delivery out

would have cost.

5.5 Required Medical Equipment (JTR, par. 051304)

a. The member must always declare items classified as

required medical equipment at origin/time of counseling to

receive credit. Medical supplies associated with the medical

equipment qualifies under this paragraph.

b. The member must present a certification by licensed

service health care provider as being necessary for the medical

treatment of the member/dependent authorized under Title 10,

USC. The certification must be provided to the PPPO/PPSO.

c. Member shall ensure medical equipment is segregated from

other HHG for packing, marking, and weighing, and identified on

the inventory.

Part B - Household Goods Weight

5.6 Prescribed Weight Allowances/Higher Weight Allowance

Authorizations (JTR, paragraphs 051401 and 051402) *SP*

a. PPSOs should forward requests for increasing a member’s

weight allowance to the NAVSUP HQ Household Goods Director for

review.

b. The NAVSUP HQ Household Goods Director will review to

ensure that the package establishes that failure to increase the

member's weight allowance would create a significant hardship to

the member or the member's dependents. The request will then be

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sent forward by NAVSUP HQ to CHNAVPERS N130C, Military Pay and

Compensation Policy for approval/disapproval.

5.7 Administrative Weight Limitations (JTR, par. 051402)

Administrative (admin) weight limitations or restrictions will

apply as indicated in JTR, Appendix W. If the orders conflict

with Appendix W consult with the member’s detailer and include

NAVSUP HQ in the correspondence.

5.8 Admin Weight Allowance Increase (JTR, par. 051402)*SP*

CHNAVPERS N130C Military Pay and Compensation Policy is the

approval authority.

5.9 Net Weight Determination - Exceptions (*JTR, paragraphs

051401, 051402, 051403 and 051404)

a. NAVSUP HQ N3/4, N42, Director of HHG Policy, may

authorize a deviation from the standard packing allowance for

GBL shipments under the provisions of JTR, paragraphs 051401,

051402, 051403 and 051404. Requests from members for such

deviations must be supported by facts showing the weight of

packing material actually used exceeded the allowable percentage

prescribed in JTR, paragraphs 051401, 051402, 051403 and 051404.

b. The weighing of packing material is the only acceptable

evidence of excessive packing. Actual weighing of packing

material precludes any claim to the packing allowance allowed

(10%) per JTR, paragraphs 051401, 051402, 051403 and 051404.

c. The net weight of HHG minus actual weight of packing

material is the actual weight of the member’s HHG and that

weight will be charged against the member’s HHG/UB weight

allowance.

5.10 Collecting Excess Costs (JTR, paragraphs 051306 and 0518)

a. The Navy HHG Audit Team (HHG-AT) is responsible for the

final determination of excess costs and for processing the final

collection actions for Navy uniformed members.

b. The PPSO is responsible for identifying shipments for

Navy uniformed members involving excess costs to HHG-AT.

c. The PPSO is responsible for initiating excess cost

collection on member’s separating in “Non-Pay Status” (Non-Pay

Status is member not going into the active reserve components,

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retiring or placed on TDRL). If collection cannot be made prior

to shipment all excess cost information is to be provided to the

Navy HHG Audit Team as soon as possible via email

[email protected].

5.11 Appealing Excess Costs

a. When HHG-AT informs members of excess costs, member

should be advised they have the right to appeal the decision.

The first appeal should be sent to HHG-AT with substantiating

documentation. This includes member who paid excess cost

upfront and the actual cost was less than estimated.

b. If the appeal to HHG-AT is denied, and the member thinks

an error or injustice has been committed, the member has the

right to appeal to the Board for Correction of Naval Records

(BCNR). Process and submission procedures may be found at:

http://www.public.navy.mil/bupers-npc /career /recordsmanagement

/Pages/BCNR.aspx. This does not stop the processing of the

excess cost.

5.12 Waivers and Remission of Indebtedness

a. Household Goods debts are not eligible for a waiver.

b. A remission is for military members or former military

members who have a debt that was incurred on active duty after

October 7, 2001. Financial hardship, as well as other emotional

aspects, may be considered for remission. DFAS no longer has

authority to process remissions for any of the military

services.

c. Members seeking a remission should request application

instruction directly from [email protected].

5.13 Increased Weight Allowance (*JTR, paragraphs 051306 and

0518.) *SP*

Requests for increased weight allowance see paragraph 5.6 above.

5.14 Transportation of Unauthorized Articles (*JTR, paragraphs

051306 and 0518.)

Any requests for shipment of articles not clearly defined as HHG

in the JTR should be referred to NAVSUP HQ Household Goods

Policy Team for a determination.

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Part C - Household Goods Transportation

5.15 Improper Transportation (JTR, paragraphs 051302, 051303,

051402, 051504, 0516, 0521, 052101, 052102, 052103, 052701 and

5654-B)

The PPSO Director/Transportation Officer is approval authority

for transportation under JTR, paragraphs 051302, 051303, 051402,

051504, 0516, 0521, 052101, 052102, 052103,052701 and 5654-B.

5.16 HHG Transportation Before an Order is Issued (*JTR,

paragraphs 051302, 051303, 051402, 051504, 0516, 0521, 052101,

052102, 052103,052701 and 5654-B.

and 5654-E)

a. In addition to the three requirements of the JTR there

must be a Letter in Lieu of orders that provides a valid LOA,

SDN and TAC from the Command, Navy Personnel Command (NPC) or

the Deputy Chief of Naval Operations Flag Matters Office.

b. Notification of an assignment or a planned separation /

retirement date does not constitute authorization to move PPTY

or POV at government expense. Member’s personally procuring

movement or storage of personal property or a vehicle that does

not meet the above requirements will not be reimbursed.

5.17 Alcoholic Beverage Transportation (JTR, paragraphs 051302,

051303, 051402, 051504, 0516, 0521, 052101, 052102,

052103,052701 and 5654-B.)

a. Navy service members are responsible for:

(1) Researching all requirements for shipments to U.S.

and foreign countries.

(2) Acquiring appropriate importation permits or

licenses when required.

(3) Prior payment of all Federal & State importation

duties and taxes.

(4) Obtaining and paying a Customs Broker (member’s

expense if required by the TSP)

(5) Compliance with all Federal and State alcohol

beverage shipment laws.

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(6) Providing an accurate inventory to the PPSO/U.S.

Customs and State Alcohol Beverage Control Boards

5.18 Household Goods (JTR, paragraphs 051403, 0515, 051501,

051502, 051503 and 5656-A)

a. Routing and Mode Selection of Domestic Shipments

Weighing 1,000 pounds or less. PPSOs will select the Direct

Procurement Method (DPM) to move domestic shipments estimated to

weigh 1,000 pounds or less when it is cost-effective and meets

the mission requirements. If DPM is not the cost-effective mode

that can meet mission requirements follow procedures in the

Defense Travel Regulations, Part IV, Chapter 403. This chapter

provides Best Value traffic distribution and costing

methodologies for DP3 shipments moving within the DPS and the

legacy-enhanced Transportation Operational Personal Property

Standard System (TOPS).

b. Air Eligibility Criteria for Household Goods. In

evaluating the need for air shipment, the primary consideration

is the actual date the member requires the property.

c. DPS does NOT include the Air Mobility Command (AMC)

costs into shipment estimates. The Personal Property Offices

should obtain these from the U.S. Government Department of

Defense Airlift Rates for the Transportation Working Capital

Fund (TWCF) Passenger and Cargo Rates.

d. Prior to requesting airlift of a civilian employee’s

property ensure you provide estimated costs to the funds holder

and receive permission in writing/email to expend funds on

airlift.

e. If the PPSO determines air shipment is the required mode

they must submit the airlift request to the appropriate Air

Clearance Authority (ACA) listed in the Defense Transportation

Regulation, Part II, Appendix R. This is done automatically by

DPS. Non-DPS shipments will need to submit via the Financial and

Air Clearance Transportation System (FACTS). FACTS is the single

DOD system for CONUS and OCONUS export shipment air clearance.

For export shipments, submit Advance Transportation Movement

Control Documents (ATCMD) to the FACTS, which are an automated

means to request and receive air clearance, minimizing call-ins

and faxes to the ACAs. For access to FACTS, contact the FACTS

Help Desk at DSN 430-6122 or toll free at (877) 962-3365.

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f. NAVSUP GLS should be copied on all correspondence

between the PPSO and ACA.

5.19 Unaccompanied Baggage (JTR, paragraphs 051403, 0515,

051501, 051502, 051503 and 5656-B)

a. Between Points within CONUS. A member may request a

separate shipment of UB items subject to excess cost, per JTR,

paragraphs 051306 and 0518

b. Between CONUS and OCONUS. Shipment of UB between OCONUS

areas and CONUS to/from OCONUS locations will be evaluated for

shipping via Code J, International Land-Air (Air Mobility

Command)-Land Baggage, or Code 7, International Land-Water-Land

Baggage. DPM/AMC or Code 8, International Land-Air (Commercial

Air)-Land Baggage, may be used when it’s the preferred method

identified by the destination transportation office in the

Personal Property Consignment Instruction Guide.

(1) A Navy member is authorized shipment of UB not to

exceed 600 lbs. for the member and 200 lbs. for each

dependent, provided all items meet the criteria as defined

in JTR, Appendix A. If the transit time for bulk HHG

shipment meets the RDD determined for the UB, UB should be

included with the HHG shipment. The TSP must pack the UB

into one or more containers for easy location and delivery

to the member. Nonessential items and items available at the

new duty station in temporary lodging allowance quarters

should not be shipped as UB.

c. To Deployed Ships or Squadrons. UB for personnel

ordered to/from deployed ships or squadrons may be shipped by

air directly to the location of the deployed ship or squadron,

provided that surface transportation cannot meet the RDD.

The Navy’s ACA provides clearance, consignment and routing

instructions.

5.20 Personally-procured Transportation and Non-Temporary

Storage (NTS) - Funds Advance (JTR, paragraphs 051307, 051403,

0515, 051501, 051502 and 051503)

a. Navy members separating (not retiring) are not eligible

for an advance payment.

b. A Navy member making their first movement of household

goods are not eligible for an advance payment.

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c. A Navy member using a Privately Owned Vehicle and not

renting a truck/trailer or hiring a Transportation Service

Provider (TSP) is not eligible for an advance payment.

d. Locations serviced by the One-Time-Only rate program are

not eligible to do a PPM without prior approval from NAVSUP HQ

Household Goods Team. This is to ensure that a Government

Constructed Cost (GCC) can be established.

e. All other Navy members must provide a copy of a vehicle

rental reservation or Transportation Service Provider’s estimate

prior to receiving an advance payment.

5.21 Government Procured HHG Transportation and/or NTS Not

Available (JTR, paragraphs 051403, 0515, 051501, 051502 and

051503)

This paragraph authorizes “actual cost reimbursement” and is not

subject to Government Constructive Cost limits. Only the NAVSUP

HQ Household Goods Director may approve.

5.22 Establishing HHG Weight (JTR, paragraphs 051403, 0515,

051501, 051502 and 051503)

a. If member hires a licensed moving company, Transportation

Service Provider (TSP) or Portable Mobile Storage Container

company, i.e. PODS, Packrat, ABF U-Pack, two weight tickets are

required: one empty and one full.

b. If member does not hire a commercial TSP or Portable

Mobile Storage Container company then three weight tickets are

required:

(1) Empty within 25 miles of Origin

(2) Full within 25 miles of Origin.*

(3) Full within 25 miles of Destination.**

* In accordance with the DTR Part IV, the lower of the two full

weight tickets.

** The Director of the Navy Household Goods Audit Team may waive

the requirement for two full tickets if other documentation

substantiates the move took place.

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*** Full weight tickets that exceed the Gross Vehicle Weight

Rating (GVWR) will be paid at no higher than 110% of the GVWR.

**** For PPMs with multiple TDY locations a Full weight ticket

within 25 miles of each TDY location must be provided.

c. If the member does a small package move, e.g., U.S.

Postal Service, United Parcel Service or FedEx, the receipt or

Customs Declaration Form providing each package’s weight,

charges paid, mailing date, contents, destination, and origin

are required.

d. Failure to comply with the above will result in claim

being returned unpayable.

5.23 Weight Certificates are unobtainable (JTR, paragraphs

051403, 0515, 051501, 051502 and 051503)*SP*

a. The PPSO Directors may pre-approve in writing

constructive weight for local moves when there is no scale

between origin and destination. (i.e. on-base to on-base move).

(1) The member should be provided a copy of the Navy’s

Constructive Weight Inventory form prior to moving.

(2) The member will need to submit the written

authorization from the PPSO Director and the Navy Constructive

Weight Inventory form with the final claim.

b. All other requests to use constructive weight must be

approved by the NAVSUP HQ Household Goods Team.

c. Constructive weight that was not pre-approved will be

limited to reimbursement of documented costs. No incentive will

be paid.

5.24 Final Settlement for PPM (JTR, paragraphs 051403, 0515,

051501, 051502 and 051503)

a. Claim must be submitted within 45 days of the pickup

date shown on the DD Form 2278. Collection action will begin on

advances that fail to meet this suspense.

b. Claim must be on the DoD PPM Checklist/Expenses

Certification Form and all applicable documentation identified

on this form must be submitted.

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c. Weight must be IAW paragraphs 5.22 above.

d. Incomplete claims will be returned as unpayable.

e. Altered or suspect weight tickets will be referred to

NCIS and returned as unpayable.

f. Full weight tickets that exceed the GVWR of the vehicle

will be limited to the GVWR plus 10%.

g. Members may submit claims three ways:

(1) Email to: [email protected]

(2) Fax to: 757-443-5387

(3) U.S. Mail to:

Commanding Officer

NAVSUP FLC Norfolk

Attn: Code 302

1968 Gilbert St, Suite 600

Norfolk, VA 23511-339

h. For additional information, forms and claim status visit

https://pptas.ahf.nmci.navy.mil/PPTCS/index.html.

5.25 Personally Procured Storage in Transit

a. SIT is authorized in conjunction with a PPM and must

meet the same circumstances/intent for approval as a Government

arranged move (see JTR, par. 0518).

b. Government arranged storage is not authorized in

conjunction with a PPM.

c. SIT may only be claimed when the HHG is placed in a bona

fide commercial storage facility open to the general public.

d. SIT is an actual cost reimbursable expense NTE the

Government’s cost of actual SIT used or NTE 90 days at an

authorized location.

e. The member may file for storage reimbursement costs in

30 day increments up to the 90th day by submitting a paid in

full invoice/receipt to HHG-AT. Prepaid invoices/receipts will

not be accepted.

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f. Filing procedures in paragraph 5.22 above apply.

5.26 Personally Procured Non-Temporary Storage (NTS)

a. PPSO must provide the member with a DD Form 2278 or

memorandum authorizing NTS PPM reimbursement requests.

b. Government arranged storage is not authorized in

conjunction with a PPM.

c. NTS may only be claimed when the HHG is placed in a

commercial storage facility open to the general public.

d. NTS is an actual cost reimbursable expense NTE the

Government’s cost at an authorized location.

e. The member may file for storage reimbursement costs in

30 day increments by submitting a paid in full invoice/receipt

to HHG-AT. Prepaid invoices/receipts will not be accepted.

f. Filing procedures in paragraph 5.22 above apply.

g. Any exceptions to the above must be approved by the

NAVSUP HQ HHG Team.

5.27 Claims for Loss and Damage on a PPM

a. Because PPM move participants are responsible for

arranging the entire move, claims for loss and/or damage are

generally not paid except in those cases where an act transpires

that is beyond your control, e.g., vehicle accident, fire, or

theft, and it is determined that you are free of negligence.

b. Members should be encouraged to obtain private insurance

for their property. NOTE: Insurance is not a reimbursable.

Part D - Non-Temporary Storage

5.28 Distribution of DD Form 1164

a. All Service Orders for Household Goods (DD Form 1164)

must be completed and distributed per Defense Transportation

Regulation (DTR), Part IV, Chapter 406.

b. Send Navy NTS lots to either:

(1) Email to: [email protected]

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(2) Fax to: 757-443-5387.

(3) U.S. Mail to:

Commanding Officer

NAVSUP FLC Norfolk

Business Support Department

HHG Audit Team Division

Code 302

1968 Gilbert Street, Suite 600

Norfolk, VA 23511-3392

5.29 Non Temporary Storage (JTR, par. 0518)

a. If not otherwise specified, the PPSO Director is the

designated authority for approving NTS in accordance with JTR,

par. 0518.

b. Members with TDY exceeding 90 days enroute to ultimate

destination should be advised to place property into Non-

Temporary Storage at origin versus shipping to destination.

This will reduce unnecessary use of expensive Storage-In-Transit

or reshipment if there is a change to their report date or

ultimate destination.

5.30 Return of HHG from OCONUS (JTR, par. 0518)

Send to the SDDC Non-Temporary Retrograde Containerized Storage

Contractor. Consignment instructions are found in the Defense

Personal Property System (DPS) Property Consignment Instruction

Guide (PPCIG).

5.31 NTS as an Alternative to Transportation (JTR, par. 0518)

*SP*

When in the best interest of the Government, the PPSO Director

is authorized to approve NTS as an alternative to

Transportation. They must ensure:

a. Approvals are supported by cost comparisons or other

justification.

b. Denials of NTS as an alternative to transportation are

in writing and include the cost comparisons.

5.32 Withdrawal of HHG from NTS as an Alternative to Continued

Storage (JTR, par. 0518)

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This paragraph addresses withdrawal of HHG from NTS for a local

delivery out only. See JTR, par. 0518 for conversion to SIT for

the purposes of shipping on the same order.

5.33 NTS Incident to Occupancy of Government/Government

Controlled Quarters or Privatized Housing and Incident to

Vacating Local Private Sector Housing (JTR, par. 0518)

a. Items that cannot be accommodated by government quarters

must be certified as “excess to quarters” by the Housing

Manager.

b. HHG direct-delivered from previous PDS or from SIT.

(1) The member has 15 calendar days from date of

delivery to identify excess items and request NTS.

(2) The member is authorized one pickup.

(3) The NTS costs are charged to NTS TAC/LOA on the

orders or appropriate cross-walk.

c. All other “excess to quarters HHG” are approved and

funded in accordance with CNIC Instruction 11103.12.

d. NTS releases requested in connection with "Excess to

Government Quarters.” Upon receipt of new PCS orders the member

is authorized a delivery back to the Government Quarters for the

purpose of consolidating belongings. The delivery out charges

go against the new PCS Line of Accounting.

5.34 NTS when Ordered on PCS to a Remote CONUS Area with a

Housing Shortage (JTR, par. 0518) *SP*

NAVSUP HQ HHG Policy Team is the approval authority.

5.35 NTS Time Limits, Situation 18, Member Missing for More Than

29 days (JTR, par. 052007) *SP*

NAVSUP HQ HHG Policy Team is the approval authority.

5.36 NTS Converted to SIT (JTR, par. 0518)

Navy members that have placed HHG into NTS and would later like

to ship that property on the same order must convert back to SIT

and be responsible for all SIT after 180 day. They also must

have 12 months left on the current duty assignment if stationed

OCONUS.

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5.37 NTS Termination (Navy Member/Employees)

a. Navy NTS accounts are to be terminated upon expiration

of the entitlement. Approval authority:

(1) Active Duty: NAVSUP HQ HHG Policy Team

(2) All others: The TO/PPSO Director

b. PPSO Directors should have documentation placed in the

file that demonstrates the procedures outlined in the Defense

Transportation Regulation Part IV, Chapter 406 have been

followed as well a due-diligence effort to contact the

member/employee.

c. Quarterly, Navy JPPSO/PPSOs must review each NTS lot

under their management to ensure the entitlement to government

funded NTS is still valid in accordance with the Joint Travel

Regulations. A report on lots identified as being out-of-

entitlement or on expired funding will be emailed to NAVSUP GLS

Code 44 with copy to NAVSUP HQ HHG Director by the 15

January, April, July and October.

5.38 TSP Notification of NTS Termination

a. PPSOs will:

(1) Send written notification of termination to the TSP.

(2) Retain acknowledgement from the TSP.

b. Under no circumstances will the PPSO imply authorization

to dispose or auction property. It is the TSP’s responsibility

to understand and comply with all local, state and federal laws

regarding disposal or auction.

5.39 Collecting Excess Costs for NTS

If conversion to a Navy uniformed member’s expense was not

accomplished upon expiration of the NTS entitlement,

notification of the excess cost and all supporting documents

should be emailed to [email protected] for

collection action.

5.40 Withdrawal Cost of NTS When the Entitlement has Expired

a. Withdrawal, a local delivery out, unpacking, and

uncrating are at government expense provided;

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(1) It has not been more than 6 years from the date of

member’s separation, release from active duty, or

retirement.

(2) Or receipt by a member's dependents of official

notice that the member is dead, injured, missing, interned,

or captured, unless a member’s certified on-going medical

condition prevents relocation of the dependent(s) for longer

than 6 years from the notification date.

b. Charge the NTS TAC/LOA on appropriate cross-walk.

Part E - Storage in Transit

5.41 SIT TIME LIMITS (JTR, par. 0518)

The second 90 days of SIT for a member maybe approved by the

Transportation Officer only for:

a. Serious illness of the member.

b. Serious illness or death of a dependent.

c. Directed TDY after arrival at PDS.

d. Non-availability of suitable civilian housing certified

by the housing office.

e. Awaiting completion of a residence under construction.

f. Acts of God.

g. Impending assignment to government/government controlled

quarters or privatized housing. The member must have

documentation showing they signed on to the waiting list within

30 days of arrival at PDS and have not turned down any homes

offered.

h. Other circumstances beyond the member’s control.

(1) TDY enroute to PDS. Should be extended to 90

days after check in date at PDS up to 360 days total. Excess of

360 days requires approval of NAVSUP HQ HHG Team.

i. All others reasons should be denied.

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5.42 Additional SIT Beyond 180 days (JTR, par. 0518) *SP*

a. The Transportation Officer may approve SIT for a member

up to 360 days for the following:

(1) TDY or deployed in excess of 90 days that begins

within 90 days of arrival at PDS.

(2) Serious illness of the member.

(3) Serious illness or death of a dependent.

(4) Impending assignment to government/government

controlled QTRS or privatized housing. The member must have

documentation showing they signed on to the waiting list

within 30 days of arrival at PDS and have not turned down

any homes offered. This is in alignment with CNICINST

11103.12 Navy Housing and Intra-Stations Moves.

(6) Acts of God/natural disaster.

(7) All other reasons should be denied.

b. SIT beyond 360 days must be approved by the NAVSUP HQ

HHG Director.

5.43 Termination of SIT

SIT that has run out of entitlement is to be terminated by the

PPSO Transportation Officer.

a. Exception: The NAVSUP Household Goods Policy Team is

the approval authority for active duty members who have not been

located.

b. PPSO will provide the TSP written notification of the

government storage account terminating and converting to

member’s expense. Retain the acknowledgement from the TSP.

c. Under no circumstances will the PPSO imply authorization

to dispose of property. It is the TSP’s responsibility to

understand and comply with all local, state and federal laws

regarding disposal.

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d. Withdrawal, a local delivery out, unpacking, and

uncrating are at government expense provided the line of

accounting has not expired, i.e. FY issued plus five more FYs.

5.44 HHG Partial Lot Withdrawal and Delivery from SIT (JTR, par.

0518)

The PPSO Director is the approving authority.

5.45 SIT For HHG Transported from NTS (JTR, par. 0518)

SIT at destination should only be approved for circumstances

beyond the member’s control. The PPSO Director is the approving

authority.

5.46 SIT Converted to NTS (JTR, par. 0518)

The PPSO Director is the approval authority.

Part F - Local Moves

5.47 Short Distance Move Incident to Reassignment or PCS (JTR,

paragraphs 0519, 051901, 051902 and 051903)*SP*

a. The gaining activity/ship commander (O-5 or above) or

civilian employee equivalent) must certify and explain in

writing why the member's household relocation is:

(1) Mission essential,

(2) In the government’s best interest, and

(3) Not primarily for the member's convenience.

b. If a member has an order keeping him/her in the same

proximity with either the releasing or gaining command being

Unusually Arduous Sea Duty, there are no provisions for a

Government paid local move. This is IAW JTR, paragraphs 0519,

051901, 051902 and 051903, MILPERSMAN and 57 COMP. Gen 266. A

designated location cannot be the local area.

5.48 Short Distance Move and NTS Incident to

Government/Government-controlled Quarters or Privatized Housing

Assignment/Termination (JTR, paragraphs 0519, 051901, 051902 and

051903)

a. To qualify for a short distance move from a temporary

local commercial residence to government quarters, members must

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have placed their names on a housing waiting list within 30 days

of arrival at the new PDS. (See Naval Financial Management

Policy, par 075180, Section V)

b. Separatees/Retirees. Members requesting a local move

from government controlled quarters or Privatized Family Housing

into temporary local economy residence upon separation or

retirement from the service must obtain a "Notice to Vacate"

letter from the Housing Office /Privatized Housing office to

retain their final move entitlement.

(1) The Notice to Vacate quarters/housing must state the

member is required to vacate and the reason for requiring the

member to vacate. Local moves for retirees and separatees,

conducted without a Notice to vacate letter will be deemed the

member’s final move IAW JTR, paragraphs 0519, 052013, 052301,

0518, 052012.

(2) Shipments authorized under JTR, paragraphs 0519,

052013, 052301, 0518, 052012, the cost of both the move from

quarters to a local address and the move to the place authorized

travel or final home of selection is chargeable to the

accounting data contained in the separation or retirement order.

(3) For NTS authority see JTR, par. 0518.

Part G - Professional Books, Papers & Equipment

5.49 Professional Books, Papers & Equipment (PBP&E)

Documentation (JTR, par. 051304) *SP*

a. Members must declare an estimated weight of PBP&E at

origin/time of counseling to receive credit for PBP&E.

b. Member shall ensure PBP&E is segregated from other HHG

for packing, marking, and weighing, and identified on the

inventory.

c. Claims over 500 pounds of PBP&E, may be required to

provide an itemized list of PBP&E when deemed necessary by HHG-

AT.

d. The JTR does NOT allow for credit of PBP&E that was not

declared and/or documented as PBP&E prior to the HHG

transportation.

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e. *SP* Spousal PBP&E must meet all of the above. It must

be certified on an approved Spousal PBP&E Form. It must not be

comingled with the member’s PBP&E. JPPSO/PPSO is the approval

authority.

Part H - Consumable Goods (See JTR, paras. 052002, 5694 and

Appendix F)

Part I - Early Return of Dependents (See JTR, paragraphs 051504,

052005, 053301 and 5596)

Part J Household Goods Transportation Under Special

Circumstances

5.50 Ordered from an OCONUS PDS to the U.S. or to a Non-foreign

OCONUS Area for Separation Processing with HOS Authorized (*JTR,

par. 052011)

a. Navy members may execute a Home of Record (HOR)/Home of

Selection (HOS) shipment/NTS release on a separation or

retirement order that has a valid separation TAC/SDN

b. Effective 1 October 2014 “Standard Transfer Orders” are

no longer valid (NAVADMIN 244/14)

5.51 PCS Ordered to an OCONUS PDS to which HHG Transportation is

Permitted (*JTR, paragraphs 052002 and 052003)*SP*

a. Dependent entry approval (DEA) is a Navy process to

obtain permission from an area commander to bring dependents

into a specific area. DEA is only required for the areas listed

on the Navy Personnel Command website

www.public.navy.mil/bupers-

npc/support/distribution/Pages/DependentEntry.aspx.

b. Members Without Dependents are not required to have

entry approval but should be counseled to communicate with their

prospective OCONUS commands/sponsors to determine what type of

living quarters they will occupy. NTS is highly encouraged as

SIT extensions for living quarters that cannot accommodate

property will not be approved.

c. *SP* (JTR, paragraphs 052002 and 052003). Upon a

subsequent PCS between OCONUS PDSs OPNAV N130 is approval

authority.

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5.52 Ordered to an OCONUS PDS to Which HHG Transportation is to

be Authorized within 20 Weeks of Member’s Port Reporting Month

(JTR, paragraphs 052002 and 052003).

a. Dependents are not issued separate travel orders.

b. Upon receipt of Dependent Entry Approval (DEA), HHG

placed in NTS pending DEA or located at a residence/temporary

residence can be shipped.

5.53 Ordered from a CONUS PDS to an OCONUS PDS to which HHG

Transportation is Prohibited or Restricted, to Unusually Arduous

Sea Duty, or Duty under Unusual Circumstances (JTR, paragraphs

052002 and 052003)*SP*

a. *SP* See OPNAVINST 4650.17 (series), Attachment C, for

ships, units, and afloat staffs designated as unusually arduous

sea duty or operating OCONUS for 1 year or more.

b. *SP* OPNAV N130 is approving authority in regards to

JTR, paragraphs 052002 and 052003.

5.54 Ordered from an OCONUS PDS to an OCONUS PDS to which HHG

Transportation Is Prohibited or Restricted, to Unusually Arduous

Sea Duty, or Duty under Unusual Circumstances (JTR, paragraphs

052002 and 052003)*SP*

a. *SP* See OPNAVINST 4650.17 (series), Attachment C, for

ships, units, and afloat staffs designated as unusually arduous

sea duty or operating OCONUS for 1 year or more.

b. *SP* OPNAV N130 is approving authority in regards to

JTR, paragraphs 052002 and 052003.

5.55 Ordered to or from a Ship, Afloat Staff, or Afloat Unit

Deployed Away from Homeport (JTR, paragraphs 052002 and 052003)

a. Recommend personal property is shipped via mail. Member

should contact his/her sponsor for specific individual address.

b. If member elects to personally procure transportation,

the PPSO must provide reimbursement claim information. See

paragraph 5.22 for documentation and retention information.

c. For shipment by the Government, refer to JTR, par.

5210-C.

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5.56 BLUEBARK - Transportation when a Member is Officially

Reported as Dead, Injured, Ill, Absent for more than 29 Days in

Missing Status or Upon Death (JTR, paragraphs 051504, 052010 and

052301)

a. The PPSO must have the following documentation to

arrange a shipment of personal effects:

(1) Letter of designation of Command Representative for

effecting personal property move.

(2) Documentation showing the Next of Kin (NOK)/legal

recipient designating a delivery address and contact info.

(3) Copy of Report of Casualty (DD 1300) with a line of

accounting or Memorandum from NPC (PERS 13) Casualty Affairs

with a line of accounting data.

b. When the NOK, heir or legal representative is known, the

Command Representative, as the liaison for the NOK, heir, or

legal representative, requests shipment or non-temporary storage

of the household goods through the responsible PPSO. Do not

ship to the Personal Effects Distribution Center (PEDC).

c. When the NOK, heir, or legal representative is not

known, or there is a dispute regarding ownership (litigation),

the HHG must be placed in NTS at origin. This should be

coordinated with NPC (PERS 13) Causality Affairs.

d. The PPSO will provide shipping information to the CACO

at delivery point.

e. Inquires about personal effects or shipments on BLUEBARK

cases will be directed to NPC (PERS 13) Casualty Affairs.

f. CHNAVPERS N130C, Military Pay and Compensation Policy,

([email protected]) is the designated approval authority to

extend time limits under JTR, paragraphs 051504, 052010 and

052301)

5.57 Retirement, Placement on Temporary Disability Retired List

(TDRL), Discharge with Severance or Separation Pay, or

Involuntary Release from Active Duty with Readjustment or

Separation Pay. (JTR, paragraphs 0519, 052013 and 052301)*SP*

a. Except for a member undergoing hospitalization, medical

treatment, education/training, or in other deserving cases (JTR,

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paragraphs, 0519, 052013 and 052301). HHG must be turned over

for transportation within 1 year following active duty

termination.

b. Retirees shipping to foreign countries/areas are

personally responsible for all customs entry requirements and

payment of all duties/taxes. The PPSO must provide a copy of

the destination country’s General Instructions from the Defense

Personal Property System (DPS) Personal Property Consignment

Instruction Guide (PPCIG).

c. *SP* Extensions - Reasons & Approval Authorities

(1) Members confined in/undergoing treatment at a

hospital may be approved by the PPSO Transportation Officer in

accordance with JTR, paragraphs, 0519, 052013 and 052301. The

request must be supported by a final set of orders and a

statement on letterhead from the attending physician stating the

nature of treatment prevented the member from moving along with

start date and projected/ actual completion date.

(2) Members Undergoing Education or Training may be

approved by the PPSO Transportation Officer in accordance with

JTR, par.. The request must be supported by final set of orders

and a statement on letterhead from the school describing the

program of study and projected completion date. NOTE:

Dependents do not qualify for this type of extension. NOTE: 2

years after the active duty termination date is the maximum or

one year after training completed whichever is earlier.

(3) Other Deserving Cases may only be approved by

CHNAVPERS N130C, Military Pay and Compensation Policy. Members

should apply directly to CHNAVPERS N130C, Military Pay and

Compensation Policy, via email [email protected]. The email

should describe the events and include a copy of the retirement

orders and supporting documents.

5.58 Separation from the Service or Relief from Active Duty

Except for Discharge with Severance or Separation Pay (JTR,

paragraphs 0518, 0519, 052012 and 052301)*SP* (Extensions -

Reasons & Approval Authorities)

a. The JTR is specific in that authority for HHG

transportation terminates on the 181st day following separation

from the Service/relief from active duty, unless a written

application for HHG transportation is turned in to a

TO/designated representative before the expiration of the 180th

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day. Since this is based on law, there is no authority to

approve a late request.

b. The PPSO Transportation Officer may approve an extension

request that comes in prior to expiration up to 360 days after

separation date for these hardship cases:

(1) Member or dependents terminal illness.

(2) A death in the immediate family within 180 days.

(3) A natural disaster.

(4) A member undergoing training and education.

c. The following do not qualify for hardship approval.

(1) Inability to sell a home.

(2) Building or buying a home.

(3) Dependent’s education.

(4) Seeking employment.

d. *SP* Service members with hardship cases not described in

paragraph a. or b. above may apply for an extension to the Chief

of Naval Personnel (CHNAVPERS) N130C, Military Pay and

Compensation Policy, via email to [email protected]. The

email should describe the hardship and include a copy of the

separation orders with supporting documentation.

Part K Privately Owned Vehicle Transportation and Storage

5.59 Privately Owned Vehicles - General (JTR, paragraphs 0529,

052901 and 053001)

a. Restrictions and limitations in regards to the shipment

of POVs can be found in the Personal Property Consignment

Instruction Guide (PPCIG) within the Defense Personal Property

System (DPS).

b. PPSOs are required to provide POV counseling per DTR

Part IV, Chapter 401 G and Chapter 408 B. POV resources are

available at www.pcsmypov.com, DTR Part IV Attachment K3, DTR

Part IV Attachment K4, and the Personal Property Consignment

Instruction Guide.

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c. POVs imported to U.S. Customs Territories are subject to

safety standards, bumper standards and air pollution control

standards. Counselors must ensure customers requesting a POV

shipment are provided a copy of the “Shipping Your POV” pamphlet

and review the section “NONCONFORMING POV” import requirements.

5.60 POV Transportation within CONUS (JTR, paragraphs 0529 and

052901)

a. The TO/PPSO Director is approval authority.

b. Medical reasons must be supported by the attending

physician’s certification that the member is physically unable

to drive.

c. Requests for insufficient travel time (JTR, paragraphs

0529 and 052901) must be supported by:

(1) PCS order

(2) The standards in JTR, paragraphs 050205, 050301,

050302 and 050804) for calculating driving days will be used to

determine insufficient time to drive and will be certified by

the Commanding Officer’s stating the member cannot detach from

the old PDS in time to meet the Report Not Later Than Date AND

the shipment is not for the member’s convenience.

5.61 POV Eligibility (JTR, paragraphs 050701 and 053001)

a. Navy PPOs will:

(1) Counsel the customer using DD Form 1797, Personal

Property Counseling Checklist or other similar POV checklist.

(2) Provide the URL for Shipping Your POV

http://www.transcom.mil/dtr/part-iv/dtr_part_iv_app_k_3.pdf.

(3) Provide the URL for Storing Your POV

http://www.transcom.mil/dtr/part-iv/dtr_part_iv_app_k_4.pdf.

(4) Provide the URL for International Auto Logistics

https://www.pcsmypov.com/TurnIn.

(5) If POV storage is authorized provide a letter to the

member identifying the vehicle to be stored (year, make, model,

Vehicle Identification Number, etc.)

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b. Members must have at least 12 months remaining on OCONUS

tour from date POV is turned in for shipment at a Vehicle

Processing Center (VPC).

c. NAVSUP HQ HHG Policy Team may authorize exceptions in

special cases. Requests must be supported by PCS orders and

overseas command certification that shipment is in the Navy’s

best interest and not primarily for the member’s convenience

(Navy Reserve members will also require an endorsement from PERS

4G).

5.62 POV Size Limit (JTR, par. 053001) *SP*

a. NAVSUP HQ HHG Policy Team is approval authority for

increased weight when oversized POV is required by the

member/dependent(s) for medical reasons.

b. Excess cost for POV shipments should be collected by the

GPC vendor when possible. In those instances that the GPC

vendor did not collect the excess cost it should be reported to

[email protected] for collection action.

5.63 POV Shipment when POV can be driven to the new PDS (*JTR,

par. 053001)

The PPSO Director is the approval authority for between OCONUS

locations.

5.64 Ports/VPCS used (JTR, par. 053001)*SP*

Alternate port/VPC in a different country must be approved by

Chief of Naval Personnel (CHNAVPERS) N130C1, Military Pay and

Compensation Policy.

5.65 POV Transportation between OCONUS PORT/VPC and OCONUS PDS

(JTR, par. 053001)*SP*

The PPSO Director is the approval authority when the member’s

request is supported with an endorsement from the member's

commanding officer.

5.66 Replacement POV Transportation (JTR, par. 053003)

The PPSO Director may approve replacement shipment under JTR,

par. 053003. Requests must be supported by overseas command

certification and any pertinent documents (police report,

insurance settlement, etc.) The member must have 12 months

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remaining on the overseas tour when the POV is turned over to

the Vehicle Processing Center.

5.67 Excess Cost Collection (JTR, par. 050202)

Excess cost for POV shipments should be collected by the Global

Privately Owned Vehicle Contract (GPC) vendor when possible. In

those instances that the GPC vendor did not collect the excess

cost for Navy uniformed members it should be reported to

[email protected] for collection action.

5.68 POV Transportation Time Limitations (JTR, par. 053001)*SP*

CHNAVPERS N130C, Military Pay and Compensation Policy are the

approving authority for time limit extensions. The member

should apply directly to CHNAVPERS N130C, Military Pay and

Compensation Policy, via email [email protected]. The email

should describe the events and include a copy of the orders and

supporting documents.

5.69 POV Storage Facilities (JTR, paragraphs 050701 and 053201)

a. The designated POV storage facilities are the SDDC

Global POV Contract (GPC) facilities.

(1) EXCEPTION: PPSOs may use local contracting

procedures to procure storage for contingency operations.

Storage is for the duration of the member’s OCONUS/Contingency

Operation tour.

(2) “Government procured storage is not available” will

only be approved on an exception basis by NAVSUP HQ HHG Policy

Team. POVs in Commercial Storage on the publication date of this

NAVSUP P490 are grandfathered in for reimbursement up to the

GCC.

b. PPSO will advise members:

(1) Of the closest VPC

(2) That an alternate VPC may result in excess cost.

(3) To contact their servicing Personnel Support

Detachment (PSD) filing reimbursement for travel claim for

delivery/pick up.

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5.70 Restrictions (JTR, par. 053201)

Excess cost for POV storage (JTR, par. 053201 applies to

storage) should be collected by the GPC vendor when possible.

In those instances that the GPC vendor did not collect the

excess cost for uniformed Navy members it should be reported to

[email protected] for collection action.

5.71 Continued POV Storage (JTR, par. 053201)*SP*

a. *SP* NAVSUP HQ HHG Team may authorize additional POV

storage. Requests must be in writing with all supporting

documents. Approvals are to be for the shortest time

appropriate under the circumstances.

b. In regards to delivery out of storage a member’s order is

no longer valid when the Line of Accounting has expired.

Part L Mobile Home Transportation

5.72 Mobile Home Transportation (JTR, paragraphs 0522 and

052301)

PPSOs will council members on allowances/entitlements in the JTR

and Chapter 407, paragraph B. During counseling the PPPO/PPSO

will advise members of any restricted articles, permits and/or

any waivers required as outlined in the Mobile Home/Boat

Solicitation.

5.73 Funds Advance (JTR, par. 052301)

Navy members may personally procure transportation of a mobile

home. PPSO must provide the member with a DD Form 2278 or DD

Form 1351-2 with statement from the Transportation Officer

authorizing reimbursement up to the GCC. No incentive is

authorized.

Part M - Pet Quarantine

5.74 Pet Quarantine Reimbursement (JTR, par. 050106)

Claims for reimbursement are submitted to member’s local PSD

with travel claim and not HHG-AT.

Part N - Household Goods Transportation for Civilians

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5.75 Eligibility (JTR, par. 5628)

a. Authorization to ship HHG must be authorized on the

travel order by the activity funding the shipment and/or

storage. The estimated amount obligated on the travel order

should cover all transportation-related expenses for the

transportation and storage of the estimated weight provided by

the DOD employee prior to processing the shipment.

b. All Navy employees are to process their movement of

household goods through a PPSO.

5.76 Re-transportation of the Same Household Goods (JTR, par.

5632-2)

NAVSUP HQ HHG Director is the approval authority.

5.77 Loss or Damage Claims (JTR, par. 5636)

See chapter 6 of this publication.

5.78 Excess Charges for a Civilian Employee (JTR, par. 5652)

a. If a PPSO identifies excess cost on a civilian move

prior to transportation they should provide an estimate to the

order issuing activity/authority.

b. If an employee pays excess cost upfront the amount

collected must be shown on the BOL/ITGBL and copy forwarded to

responsible order issuing activity/authority.

c. If a PPSO at destination discovers a civilian move that

exceeds the JTR weight allowance of 18,000 pounds they will

provide the information to the funding HRO.

d. When the funding HRO discovers or is notified of excess

cost they will process a DD Form 2481 “Request for Recovery of

Debt Due the United States by Salary Offset” and forward to the

employees Pay Roll Office (PRO) in accordance with the DoD FMR

Volume 8, Chapter 8, paragraph 080804. The collection of such

excess costs from an employee's pay is considered a voluntary

offset since the employee signed DD Form 1299 (Application for

Shipment and/or Storage of Personal Property) before shipment

agreeing to repay excess costs caused by the personal property

shipment. Upon receipt of the DD Form 2481, PRO will begin

collection action for the balance due.

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5.79 Appealing Excess Costs

Navy civilian employees must contact their appropriate official

designated by the authorizing/order-issuing command to determine

their appeal process.

5.80 Excess Weight Beyond Employee Control (JTR, para. 5652-H)

A request for additional weight as result of heavy packing

material must be submitted to NAVSUP HQ HHG Director.

5.81 Alcoholic Beverage Shipment (JTR, par. 5654-G)

a. Navy employees are responsible for:

(1) Researching all requirements for shipments to U.S.

and foreign countries.

(2) Acquiring appropriate importation permits or

licenses when required.

(3) Prior payment of all Federal & State importation

duties and taxes.

(4) Obtaining and paying a Customs Broker (employee’s

expense if required by the TSP).

(5) Compliance with all Federal and State Alcohol

beverage shipment laws.

(6) Providing and accurate inventory to the PPSO/U.S.

Customs and State Alcohol Beverage Control Boards.

5.82 Personally Procured Moves (JTR, par. 5656-C2)

a. PPSOs will provide counseling, a pre-move estimate and a

Personally Procure Move Checklist at origin.

b. PPSO’s will advise employees reimbursement is limited to

actual expenses incurred by the employee, not to exceed the cost

of a government arranged move for the same HHG weight.

c. Upon completion of the move, the employee must go to the

destination PPSO with weight tickets and other documents

identified on the checklist.

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d. Employees that do not provide the required empty and

full weight tickets cannot be processed by the destination PPSO

and will be referred back to their HRO for resolution.

e. Destination PPSO will provide the employee the completed

Actual Government Constructive Cost letter and instruct the

employee to file their claim in accordance with Human Resource

Office (HRO) and Defense Accounting and Finance Service (DFAS)

guidance.5.83 Non-Temporary Storage (JTR, pars. 5658 and 5660)

a. The PPSO is responsible to manage NTS accounts in

accordance with the JTR, paragraph 5660 and the DTR, Part IV,

Chapter 406.

b. Authorization for non-temporary storage must be on the

travel order. The estimated amount obligated on the travel

order should cover all transportation-related expenses, any SIT,

and NTS expenses (drayage, handling-in and the current fiscal

year storage charges).

c. Gaining Human Resource Offices (HRO) are required to

provide the PPSO the new FY fund citation no later than 1

October each year. Please report to NAVSUP HQ HHG Policy Team

any offices that have not met this requirement no later than 10

October of each year.

5.84 Storage in Transit (SIT) Time Limitation (JTR, par. 5672)

Storage approval beyond the authorized limits in JTR, par. 5670

requires approval by the commanding officer or designated

representative of the DOD activity funding the transportation

and storage.

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Chapter 6 - CLAIMS FOR LOSS, DAMAGE OR INCONVENIENCE

6.1 Claims for Loss or Damage on HHG Shipments

a. Uniformed Members refer to DTR Part IV, Attachment K1

“It’s Your Move”

b. Civilians refer to DTR Part IV, Attachment K2 “It’s Your

Move - DOD Civilian Employees”

6.2 HHG Inconvenience Claims - Member Action

Navy members may file an inconvenience claim with the TSP. The

member must provide original receipts to the TSP and maintain

legible copies.

a. If the TSP does not honor the member’s claim for any

reason, the member may seek assistance on the inconvenience

claim with the destination PPSO for resolution with the TSP.

b. If the claim is not settled after it has been elevated

to the PPSO and HQ SDDC, the member may seek recourse by a civil

court action against the TSP.

6.3 PPPO/PPSO Action

a. If the shipment was late due to being held by customs,

or if the TSP has been disqualified, placed in non-use status,

or has gone out of business, there is no action that can be

taken by the Government.

b. The PPPO/PPSO screens all inconvenience claims for items

purchased by the member that may be considered unnecessary.

Only reimbursement for expenditures after the RDD to relieve a

hardship may be authorized. If local resolution cannot be

reached, the claim may be referred to HQ SDDC for final

determination.

c. PPSO elevating an inconvenience claim to HQ SDDC must

provide the following information.

(1) A statement from the PPSO as to the reasonableness

of the claim, including the total number of days the

shipment was late.

(2) Provide the scheduled and actual pickup dates.

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(3) Provide the RDD and actual date the shipment was

available for delivery.

(4) Provide copy of the shipment GBL.

(5) Provide copy of the PPSO appeal to the TSP and the

TSP’s reply.

(6) Provide copy of the member’s initial claim letter

and the TSP’s reply.

(7) Provide copies of the member’s receipts for out-of-

pocket expenses and any other pertinent data or documentation to

support the claim.

(8) If receipts are lost, the member must provide a

sworn statement from the Navy Legal Service Office. A copy is to

be filed with the PPSO.

6.4 Claims for Loss or Damage POV Shipment or Storage

a. POV Shipment damage claims refer to DTR Part IV,

Attachment K3 “Shipping Your POV”.

b. POV Storage damage claims refer to DTR Part IV,

Attachment K4 “Storing Your POV”.

6.5 Members Claims for Inconvenience on a POV Shipment

a. First 7-days after required delivery date.

Reimbursement to eligible travelers is limited to $30/day

with a maximum reimbursement of $210. The authority expires

on the date the POV becomes available for pick-up at

destination. Claims should be filed with the local Personnel

Support Detachment or disbursing office.

b. Beyond 7-days. If a member requires a rental car as the

result of a missed RDD beyond the initial 7-day period described

above, the member may file an inconvenience claim directly with

the Global Privately Owned Vehicle Contractor.

6.6 Employee Claims for Inconvenience on a POV Shipment

a. Civilian employees do not have a JTR entitlement for

rental car expenses. However they may file an inconvenience

claim for rental car expenses with International Auto Logistics

(IAL) beginning the first day after the RDD is missed.

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Chapter 7 HOUSEHOLD GOODS AUDIT TEAM (HHG-AT)

7.1 HHG-Audit Team Operations Requirements

*Note this chapter only applies to processing uniformed Navy

member’s audits. Navy Civilian employees are processed by the

sponsoring command and employee’s payroll office.

a. Review Bills of Lading to identify excess weight,

unauthorized accessorial payments and other unauthorized

payments generated by one or more movements of a service

member's personal property.

b. For bills of lading shipments, verify the validity of

any debt to the government in accordance with due process

requirements as specified in the Financial Management Regulation

(FMR) Volume 7A, Chapter 50, paragraph 500104.A2.

c. Process Pay Adjustment Authorization forms to the

Personnel Support Detachment (PSD) or Defense Finance and

Accounting Service (DFAS) on the 45th day for all accounts for

which there has been no response from the member.

(1) Suspend or delay collection processing under the

following exceptional circumstances for a period not to exceed

one calendar year:

• Service member deployed without access to records

• Service member hospitalized or disabled

• Other exceptional circumstances that warrant

suspension.

(2) HHG-AT will submit written requests for suspension

of cases beyond one year to NAVSUP HQ HHG Director. After

review, an approval/disapproval will be issued for any

suspension that will exceed one calendar year.

(3) All suspended cases will be held in a suspense file

and reviewed for action 60 days prior to expiration of

suspension period.

e. Conduct a full audit on a random sampling of 10% of the

out of service debt files on a quarterly basis and provide

results to NAVSUP GLS with a copy to NAVSUP HQ HHG Director.

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f. Identify potential fraud, unauthorized expenses,

overpayments, un-liquidated advance payments and other

unauthorized payments generated by PPM of a service member's

personal property.

g. For PPMs, verify the validity of any debt to the

government IAW due process requirements as specified in the FMR

Volume 5, Chapter 28, paragraph 2804/5

h. Ensure a tax withholding rate of 25% will be used in

accordance with Internal Revenue Service (IRS) Circular 15 on

incentive payments.

i. After due process notification of 45 days, auditors will

process all such cases for collections unless a voucher is

received or a suspended or delayed collection is authorized.

j. Cases requiring entitlement review will be forwarded to

NAVSUP HQ HHG Policy Team for review and adjudication.

7.2 Records of Indebtedness Retired Without Action

a. Pre-audit indebtedness in the amount of $225 (DoD FMR

Volume 5, Chapter 28) or less for a Separated Service Member or

$215 or less (DoD FMR Volume4, Chapter 3, Annex 2) for an active

duty/retired service member resulting from shipment of excessive

weight, excess distance, unauthorized household goods items or

accessorial services, or excess costs due to member's

negligence, i.e., attempted pickup and/or delivery charges. The

records will be retired to a separate file and will reference as

authority, DFAS Policy guidance from DOD FMR Volume 5, Chapter

28. They will be maintained for 10 years.

b. Debts of less than $100 for indisputable charges, such

as battery replacement or unauthorized accessorial services,

will be processed for immediate collection and are not subject

to provisions of section (b) above. Debts over $100 dollars for

such charges are subject to due process notification and will be

so processed.

c. Establishment and maintenance of audit cost threshold.

An annual assessment of the cost to conduct an audit will be

prepared and validated in accordance with the 12 February policy

letter as follows:

(1) HHG Audit Team will review the existing cost

estimate spreadsheet and update relevant costs. This action

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will be completed by 30 November. The updated spreadsheet

document shall be emailed to NAVSUP GLS HHG P & S Director,

along with a summary that recommends any change in dollar

threshold supported by the spreadsheet.

(2) GLS HHG P & S Director shall review the supporting

documentation and concur/non-concur with the HHG AT

recommendation. If there is a non-concur, NAVSUP GLS HHG P & S

Director will provide an alternative dollar threshold

recommendation. NAVSUP GLS HHG P & S Director will provide

their input to NAVSUP HQ HHG Director for review NLT 15 December

of each year.

(3) The NAVSUP HQ HHG Director will review the threshold

documentation and issue a revised dollar threshold to be used

for the new calendar year by 31 December.

7.3 Audit of Previous Household Goods Moves

a. The Navy Household Goods Audit Team has a very robust

process for flagging, determining and collecting excess costs.

A return of investment analysis has shown that audits of moves

prior to the most recent move are not normally a cost-effective

policy and results in a negative return on investment for the

Navy. Therefore only the most recent move of a member will be

audited with the following exceptions.

(1) The member requests Household Goods Audit team to

review a prior move or moves. Any valid indebtedness related to

the prior move or moves investigated at the request of the

member shall be collected.

(2) Suspected Fraud. Audit of a current move that

indicates suspected fraud is sufficient cause for the Audit Team

to further investigate prior moves for similar activity. Valid

indebtedness established as a result of such an investigation

shall be collected. See paragraph 7.4 of this P490 for fraud

procedures.

b. Software failures of the Personal Property

Transportation Audit System PPTAS). Errors within the PPTAS

software that are discovered to have resulted in a failure to

flag records for audit will be corrected and the software

changes implemented as soon as possible. Records that passed

through the system prior to the software error identification

and correction will not be re-processed through the PPTAS

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software due to the negative return on investment associated

with such cases.

7.4 Questionable Claims and Suspected Fraud

a. If an auditor suspects a PPM reimbursement claim is

questionable, they should immediately discuss this with their

Division Supervisor. When minor discrepancies exist as a result

of clerical or computation errors, misunderstanding of

procedure, or failure to properly document, the intent to

deceive may be missing. Such errors shall be discussed with the

claimant and corrected.

b. Where discrepancies are obvious or involve a large or

unreasonable amount of money, fraud is more likely, absent a

satisfactory explanation from the claimant. NAVSUP HQ should be

notified for an advisory opinion. Cases suspected of fraud will

not be paid unless one of the processes below clear up the

problem.

(1) Where the claim is $5,000 or greater it will be

referred to the Naval Criminal Investigation Service (NCIS).

Record of the referral will be maintained as part of the case

file.

(2) When the claim is below $5,000 or NCIS declines to

investigate will be referred to the member’s Commanding Officer

and will be processed in accordance with FMR Volume 5, Chapter

12 “Questionable and Fraudulent Claims”.

7.5 PPM Settlement Appeals

a. For appeals concerning “Moving before orders” or “Moving

after the Travel & Transportation expires” the appeal should be

sent to the Board for Correction of Naval Records (BCNR)

http://www.public.navy.mil/bupers-

npc/career/recordsmanagement/Pages/BCNR.aspx

b. For appeals concerning the dollar value of a PPM

settlement The Defense Office of Hearings and Appeals (DOHA) is

the appeal authority http://www.dod.mil/dodgc/doha.

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CHAPTER 8 - SAFEGUARDING SOCIAL SECURITY NUMBERS (SSN)

AND PRIVATELY IDENTIFIABLE INFORMATION (PII)

8.1 Department of the Navy Social Security Number (SSN)

Reduction Plan Phase III

DON CIO Message DTG: 171625Z Feb 12 provides guidance on use,

storage and transmission of the SSN and the Electronic Data

Interchanged Personal Identifier (EDIP). For Navy Personal

Property business, the following five areas require due

diligence to comply.

a. Information Technology Systems. Only the Defense

Personal Property System (DPS), Transportation Operational

Personal Property Standard System (TOPS), Personal Property

Transportation Audit System (PPTAS), Total Records Information

Management (TRIM) and DON Tracker systems are authorized to

store/maintain Personal Property Records with the SSN.

Electronic storage with shared access such as disks, thumb

drives or a share drive on a network is prohibited.

b. Forms. Only those forms with official form numbers

containing the Privacy Act Statement are to have the SSN on

them, i.e. DD Form 1299, DD Form 1351-2. Home grown worksheets,

c. Record Retention. Electronic and paper record retention

and disposition must be in accordance with SECNAVINST 5210.8D

and SECNAV M-5210.1. In “most” cases our records are considered

Household Goods and are listed under Standard Subject

Identification Code (SSIC) 4610 for Shipments of Cargo and

Freight Records.

(1) In accordance with the Deputy Assistant Secretary of

the Navy Memo, “Revised Document Retention Requirement to

Support DON Financial Audit Statements,” of 29 January 2015, all

financial transaction records in support of the DON's financial

statement audit are to be retained for ten years.

d. Faxing. The use of fax machines to send information

containing the SSN and other PII should be used only when

absolutely necessary to conduct official business. To reduce

risk:

(1) Fax machines are to be located in an area where

access is restricted to employees only.

Transportation of Personal Property NAVSUP P-490, REV 6

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(2) All outbound faxes must have a DD Form 2923 Privacy

Act Data Cover Sheet on top.

(3) Inbound fax machines are to be checked hourly and at

the end of each duty day.

e. Email. Encrypted emails are to be used at all times

when transmitting SSN and other PII.

8.2 Safe Access File Exchange (SAFE)

An alternative to encrypted email transmission is the Safe

Access File Exchange (SAFE). It can be used by DoD CAC holder

to send files to recipients with other addresses such as .com or

.edu and vice versa. Instructions for enrollment and use of

SAFE are at https://safe.amrdec.army.mil/safe2/.

Transportation of Personal Property NAVSUP P-490, REV 6

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CHAPTER 9 - QUALTY ASSURANCE

The Navy’s inspection goal is 50 percent of all Personal

Property shipments Inbound/Outbound. Inspections can be

physical and/or telephonic. When conducting phone or physical

inspections remind the customer to complete the DOD Customer

Satisfaction Survey.

Transportation of Personal Property NAVSUP P-490, REV 6

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CHAPTER 10 - PERSONAL PROPERTY SELF INSPECTION PROGRAM

10.1 PROCEDURES

a. Navy Personal Property Offices (Back office and

Storefront) will complete a Self-Inspection report twice a year

using the most current NAVSUP IG Command Inspection Checklists.

Identified weaknesses should also have a Corrective Action Plan

(CAP) write-up.

b. A Director signed copy of the report and any CAPS should

be sent through the Commanding Officer to the NAVSUP GLS

Household Goods Program Manager by the 1

of April and the 1

October each year.

c. The NAVSUP GLS Household Goods Program Manager should

forward the reports and CAPs to the NAVSUP HQ Household Goods

Director by the 15

of April and the 15

of October.