Chase Connect: Chase Receivables

CASHFLOW360

USER GUIDE

Receivables

Create an Invoice (Send Now)

Easily send invoices to your customers, securely collect

payments, automate payment reminders and track the

status of outstanding receivables

< >

Click +Invoice

NOTE: Please have

the following

information ready:

• Customer name

• Invoice number

• Invoice date

• Due date

Click Invoices in the

left navigation panel

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

Send now Send Later

Enter the invoice details

Click Preview and

send to distribute

via email

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

Send now Send Later

< >

Select Edit to customize the

email message

Click Send

If the customer is

connected to the Bill.com

network, the invoice will be

sent straight to their

Bill.com account, and they

will be notified via email

If the customer is not

connected to the Bill.com

network, the invoice will be

sent via email only

NOTE: Click here to explore the

customer experience within

your branded payment portal

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

Send now Send Later

< >

Create an Invoice (Send Later)

Easily send invoices to your customers, securely collect

payments, automate payment reminders and track the status

of outstanding receivables with the option to send later

Click +Invoice

NOTE: Please have the

following information

ready:

• Customer name

• Invoice number

• Invoice date

• Due date

Click Invoices in the

left navigation

Send now Send Later

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Enter invoice details

To send later, click

More actions

Select Email later or

US mail later

Send now Send Later

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

You will be taken to the

Invoices overview

page. Check the box to

the left of the invoices

you want to send

Click Send Invoices

We will email or print

and mail the invoice(s)

as appropriate

Send now Send Later

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Set Auto-Reminders

We make it easy to set up auto reminders, letting customers

know when an invoice is due or past due

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

Click Settings

Under

Receivables,

click Auto

Reminders

< >

Select the

reminder you

would like to edit:

• First

• Second

• Third

Click the Edit icon

in the upper right

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Edit the following:

Enable reminders by checking the box

next to Email the customer

Determine how many days before or

after the invoice due date the

reminder should be sent

Determine who the reminder should

come from

Use our Subject line or edit based on

your preference

Customize the body of the letter

On the right-hand side, select from

the drop-down to enter values that

will auto populate the sample fields

in the message

Click Save

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Create Recurring Invoices

For customers you bill regularly, create recurring invoices

that are automatically sent out

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

Click Invoices in the

left navigation panel

< >

Click the Recurring

Invoices tab

Click New

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

On the New Recurring Invoice page

enter invoice details, such as: Next

Due Date, Payment Terms and

Frequency

NOTE: Invoice will be emailed immediately

once it is created if you choose to

automatically send recurring invoices

• To email the invoice later, uncheck

"Automatically send recurring invoices"

• If you select to have Cashflow360 mail the

invoice via USPS, please keep the following

in mind:

o For security reasons, Print/Mail Invoice

is only available after an active bank

account is added

o You can also print and mail an invoice

outside of Cashflow360

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

To delete a recurring

invoice, click Del next to the

invoice you want to delete,

click OK in the dialog box

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Create a New Invoice Template

For customers requiring different invoice elements, create custom

templates that can be used in the future

Under Receivables, click

Invoice Templates

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

Click Settings

< >

Click New

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Select the information you

would like to include in

your Invoice Template

Once complete, scroll to

the bottom and click Save

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Charge a Customer

Manually charge a customer for any outstanding items

after obtaining payment authorization

Click Payments

in on the left

navigation panel

Click Get

paid

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Select the customer’s

name from the drop-down

and Charge Customer

You will be prompted to Click here

to authorize if the customer has

not yet been authorized for charge

transactions

Click SUBMIT

to continue

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

IMPORTANT: You must have obtained authorization from this

customer to charge their account. This is your responsibility.

< >

Review the information

and click SAVE to proceed

NOTE: If you wish to set up Automatic Payments after a client’s

account information has been added, click Actions > Charge a

Customer

IMPORTANT: You must have obtained authorization from this

customer to charge their account. This is your responsibility

In the Auto Charge section, select Automatically Pay Bills, and

choose the account to withdraw from. Here you will set a

maximum payment limit, and the number of days prior to invoice

due date that you would like to initiate the payment. Select a name

from the drop-down box, and then Charge Customer

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Select Pay From method, if

the customer has more

than one method on file

Follow the prompts to

provide information such as

client name on the account,

billing address, bank account

and routing information

NOTE: An invoice must be created prior to charging the customer in order for the

payment to be applied to the invoice. If a payment is collected prior to invoice creation,

the payment will remain unapplied until an invoice is created

NOTE: If this is a new customer, we want to ensure a secure and valid connection. In 1-2 banking days, a test deposit will be sent to your customer’s bank account to

confirm the connection. The customer will see both a credit and a debit for the same amount in their bank account. If the test deposit is successful, the charge will

process on the selected process date. If the test deposit fails, the customer's bank account will be invalidated and users with the ability to manage customer bank

account information will be notified via email

IMPORTANT: You must have obtained authorization from this customer to charge their account. This is your responsibility

Create an

Invoice

Set Auto-

Reminder

Create Recurring

Invoices

Create a New

Invoice Template

Charge a

Customer

< >

Chase, J.P. Morgan and JPMorgan Chase are marketing names for certain businesses of JPMorgan Chase & Co. and its subsidiaries worldwide (collectively, “JPMC”, if and as

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