2
Hotel
Segments
Included
Luxury
Upper Upscale
Upscale
Upscale Extended Stay
Upper Midscale
Upper Midscale and Midscale Extended Stay
Midscale
Economy Extended Stay
Economy
Brands Profiled
2024 NORTH AMERICA HOTEL GUEST SATISFACTION STUDY
Autograph Collection
Canopy by Hilton
Curio Collection
by Hilton
Embassy Suites
by Hilton
Graduate Hotels
Hard Rock Hotels
Hilton Hotels & Resorts
Hotel Indigo
Hyatt Centric
Hyatt Regency
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3
Kimpton
Le Meridien
Margaritaville Hotels
& Resorts
Marriott
Omni Hotels & Resorts
Renaissance Hotels
Royal Sonesta
Sheraton
Tapestry Collection
by Hilton
Tribute Portfolio
Westin Hotels & Resorts
Upper UpscaleLuxury
Conrad Hotels & Resorts
Destination Hotels by Hyatt
Fairmont
Four Seasons
Grand Hyatt
InterContinental Hotels
& Resorts
JW Marriott
Loews Hotels
The Luxury Collection
The Ritz-Carlton
W Hotels
Waldorf Astoria
Brands Profiled
Four Points by
Sheraton
Hilton Garden Inn
Hyatt Place
Radisson
Sonesta Hotels &
Resorts
Sonesta Select
SpringHill Suites
by Marriott
Wyndham Hotels
Upscale Extended
Stay
Homewood Suites by Hilton
Hyatt House
Residence Inn
Staybridge Suites
Best Western Plus
Clarion
Comfort Inn
Comfort Suites
Country Inn & Suites
by Radisson
Drury Hotels
Fairfield
Upper Midscale
© 2023 J.D. Power. All Rights Reserved.CONFIDENTIAL & PROPRIETARY
4
Upscale
AC Hotels by Marriott
aloft Hotels
Ascend Collection
Best Western Premier
BW Premier Collection
Cambria Hotels
Courtyard by Marriott
Crowne Plaza
Delta Hotels
DoubleTree by Hilton
element
Hampton
by Hilton
Holiday Inn
Holiday Inn
Express
La Quinta by Wyndham
Trademark Collection
by Wyndham
Wyndham Garden
2024 NORTH AMERICA HOTEL GUEST SATISFACTION STUDY
Upper
Midscale/Midscale
Extended Stay
Midscale
Howard Johnson
by Wyndham
Knights Inn
Microtel Inn & Suites by
Wyndham
Economy
Americas Best
Value Inn
Days Inn
by Wyndham
Econo Lodge
Motel 6
OYO
Red Roof Inn
Rodeway Inn
Studio 6
Super 8 by Wyndham
SureStay
Travelodge
by Wyndham
Brands Profiled
AmericInn by Wyndham
Baymont by Wyndham
Best Western
Quality Inn
Ramada by Wyndham
Sleep Inn
Tru by Hilton
Wingate by Wyndham
Candlewood Suites
Extended Stay
America
Hawthorn Suites
by Wyndham
Home2 Suites by Hilton
MainStay Suites
Sonesta ES Suites
Sonesta Simply Suites
TownePlace Suites
2024 NORTH AMERICA HOTEL GUEST SATISFACTION STUDY
Economy Extended
Stay
Extended Stay America Select
Suites
HomeTowne Studios
by Red Roof
InTown Suites
WoodSpring Suites
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5
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