Kitchen faucets

How long is the warranty valid?

The limited warranty for kitchen faucets purchased at IKEA

remains in force for ten (10) years and is valid from the date of

purchase. The original purchase receipt is required as proof of

purchase.

What is covered under this warranty?

The 10-year limited warranty is valid for all kitchen faucets at

IKEA.

This limited warranty applies to domestic use only and covers

defects in material and workmanship in all kitchen faucets. Our

kitchen faucets are tested well beyond all relevant international

standards and we use only top brand components to secure our

10-year limited warranty promise.

What is not covered under this warranty?

This limited warranty does not cover normal wear and tear, cuts or

scratches, or damage caused by impacts, accidents or waterborne

debris. It also does not apply to the filter/aerator which should be

cleaned regularly or replaced when worn out.

Follow our assembly instructions and care instructions carefully.

This limited warranty does not apply to products that have been

stored, assembled or installed incorrectly, used inappropriately,

abused, misused, altered, or cleaned with wrong cleaning methods

or wrong cleaning products.

This limited warranty does not apply if the products have been

used for public use, outdoors or in a corrosive environment. It also

does not cover accidental damage.

For customers in the US only: some states do not allow the

limitation or exclusion of incidental or consequential damage, so

this limitation or exclusion may not apply to you.

What will IKEA do to correct the problem?

IKEA will examine the product and decide, at its sole discretion,

if it is covered under this warranty. If considered covered, IKEA

through its own service operations, will then, at its sole discretion,

replace it with the same or a comparable product. If it is covered

by this warranty, IKEA will pay the costs of replacing it, labor

and travel for staff, that IKEA incur, provided that the product is

accessible for replacement without special expenditure. This does

not apply to any work not authorized by IKEA. Replaced faucet

becomes the property of IKEA. If the item is no longer sold by

IKEA, IKEA will provide an appropriate replacement. It is IKEA

that determines, at its sole discretion, what constitutes an

appropriate replacement.

Care instructions

Let water run through the kitchen faucet before using it for the

first time. Screw off the filter/aerator and run water through it for

about 5 minutes. Then screw it back on again.

For daily cleaning of your kitchen faucet, use a soft cloth

dampened with water and a mild detergent or soap, if necessary.

Never use scouring powder, steel wool or a detergent that is

calcium-dissolving, a strong acid, alkalis or contains alcohol or an

abrasive. Rinse with water and dry/polish with a clean dry cloth.

To remove calcium deposits, use ordinary white vinegar diluted

in water and rinse with plain water. At IKEA, we recommend

removing the filter/aerator on the kitchen faucet and cleaning

it now and then. If the filter/aerator has a build-up of calcium,

wash it in a vinegar solution. Read more in the care and advice

instruction that comes with the product.

Certification

Certain countries have introduced statutory requirements for the

approval and certification of kitchen faucets. Our faucets have

been approved and certified to meet the relevant demands in

every market.

The certificate number is stated on the assembly instructions that

are supplied in the faucet packaging.

How country and state law applies

This limited warranty gives you specific legal rights, and is in

addition to your statutory legal rights.

How to reach us if you need assistance

Contact your local store or local IKEA customer service. You will

find the address and phone number in the IKEA catalogue or at