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The Case (for and) against Multi-level Marketing
By Jon M. Taylor, MBA, Ph.D., Consumer Awareness Institute
Chapter 7: MLM’s ABYSMAL NUMBERS
Chapter summary
Is MLM a profitable business
opportunity? And if so, for whom? Just do the
math the numbers don't lie. In this and
preceding chapters, you will find the most
rigorous and thorough analysis of MLM
profitability ever done by an independent
research firm. Questions about the viability
and profitability of MLM as a business model
and its many company manifestations are
answered in this and prior chapters based
on 15 years research, worldwide feedback,
and analysis of the compensation plans of
over 350 of the leading MLMs, as well as
average earnings data, where available. The
answers are not pretty.
Our studies, along with those done by
other independent analysts (not connected to
the MLM industry), clearly prove that MLM as a
business model with its endless chain of
recruitment of participants as primary
customers is flawed, unfair, and deceptive.
Worldwide feedback suggests it is also
extremely viral, predatory and harmful to many
participants. This conclusion does not apply
just to a specific MLM company, but to the
entire MLM industry. It is a systemic problem.
Of the 350 MLMs I have analyzed for
which a complete compensation plan was
available, 100% of them are recruitment-
driven and top-weighted. In other words, the
vast majority of commissions paid by MLM
companies go to a tiny percentage of
TOPPs (top-of-the-pyramid promoters) at
the expense of a revolving door of recruits,
99% of whom lose money. This is after
subtracting purchases they must make to
qualify for commissions and advancement
in the scheme, to say nothing of minimal
operating expenses for conducting an
aggressive recruitment campaign which
(based on the compensation plans) is
essential to get into the profit column.
The claim by MLM promoters that many
participants work for part-time or seasonal
income is a bogus argument because
without full-time and long-sustained effort,
MLM participants cannot build and maintain
a large enough downline to meet expenses,
and therefore do not profit.
These conclusions were confirmed in the
average earnings reports of all 30 MLMs for
which we were able to obtain data published
by the companies themselves. Such statistics
are invaluable for analysts to debunk the
many misrepresentations that are told to
thousands of prospects every day.
Failure and loss rates for MLMs are not
comparable with legitimate small
businesses, which have been found to be
profitable for 39% over the lifetime of the
business; whereas less than 1% of MLM
participants profit. MLM makes even
gambling look like a safe bet in comparison.
MLM stocks are questionable
investments at best. And like gambling,
losses from MLM participation should not be
allowed as a tax deduction beyond the
amount of actual income.
MLM as a business model is the
epitome of an unfair or deceptive acts or
practicethat the FTC is pledged to protect
against. It is even worse than classic, no-
product pyramid schemes (for which the
loss rate is only about 90%) and “pay to
play” chain letters. For promoters to present
MLM as a “business opportunity” or “income
opportunityis a misrepresentation.
Legal disclaimer
These reports, analytical tools, and
opinions are intended purely to communicate
information in accordance with the right of free
speech. They do not constitute legal or tax
advice. Anyone seeking such advice should
consult a competent professional who has
expertise on endless chain or pyramid selling
schemes. Readers are specifically advised to
obey all applicable laws, whether or not
enforced in their area. Neither the Consumer
Awareness Institute nor the author assumes
any responsibility for the consequences of
anyone acting according to the information in
these reports.
© 2011 Jon M. Taylor
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Chapter contents
Chapter summary 7-1
Assumptions needed to proceed 7-2
What tax studies have revealed about MLM 7-2
Disclosure of information supporting income
claims is crucial for consumer protection 7-3
Inherent flaws in MLM 7-4
How can the odds of profiting from an MLM
be calculated? (6 steps) 7-4
The case of Nu Skin responding to an FTC
Order to cease its misrepresentations 7-7
Sample calculations, using Nu Skin data 7-8
Exhibit 1: How data are presented by Nu Skin 7-10
Exhibit 2: Data presented with highlighted
information important for prospects to
know, but not disclosed by Nu Skin 7-11
Additional conclusions that could be
extracted from Nu Skin data 7-12
Perform your own calculations 7-13
These conclusions on abysmal loss rates
apply to every recruitment-driven MLM 7-14
Exhibit 3: Analysis of recruitment-driven
MLMs for which we have received data 7-15
Why the breakeven point for expenses is set so
high before participants can net any profits 7-16
Even if we assume lower expenses and attrition
rates, MLMs loss rates are abysmal. 7-17
MLM loss rates are not comparable to those for
legitimate small businesses 7-17
Does MLM participation qualify for tax write-offs? 7-19
Do MLM stocks make good investments? 7-19
Network Marketing Payout Distribution Study 7-20
These conclusions confirmed in other
studies 7-20
MLMs are the worst of “business opportunities”
and of all pyramid schemes. 7-22
The critical need for adequate disclosure
underscored by this information 7-24
MLMs as “pay more” buyers’ clubs 7-24
Note to persons being recruited 7-24
Conclusions 7-25
Appendix
7A: Analysis of loss rates of recruitment-driven 7-26
MLMs
7B: List of MLMs Evaluated 7-30
7C: Winners & losers in no-product pyramid 7-32
schemes
7D A simple form that would provide honest and 7-33
meaningful disclosure
7E: Profit and loss rates for various income
Options (chart separate pdf file)
7F: Network Marketing Payout Distribution Study
Assumptions and cautions
needed to proceed with this
analysis
In any analysis, especially on a
controversial topic and using less than
perfectly gathered and controlled data, the
analyst must make certain assumptions and
recognize certain cautions or potential
pitfalls in order to proceed. So in order for
me or anyone to do this analysis of
profitability for MLM participants, certain
assumptions will be identified - such as
whether or not participants seek to optimize
their gains, and what costs could be
incurred (and therefore should be
subtracted from earnings) in a successful
recruitment campaign. Questionable
reporting that could mislead those seeking
to get at the truth must be guarded against,
such as how numbers are reported and
displayed.
What tax studies have revealed
about MLM profitability for
participants
The Wisconsin experience with
Amway. In 1980, as part of a suit against
Amway, an investigation was undertaken by
the Office of Attorney General for the State
of Wisconsin, led by Assistant AG Bruce
Craig. Out of approximately 20,000
distributors operating in Wisconsin, state tax
returns were obtained for all of the Amway
“Direct” Distributors in Wisconsin, which
numbered about 200, which represented
approximately the top 1% of distributors in
Wisconsin. Attached to the returns were the
federal forms, which revealed a breakdown
of revenue and expense information.
Though these were supposedly the top
distributors in the state, with an average
gross profit of about $12,500, the average
net income after subtracting operating
expenses for these 200 top Amway
distributors was about minus $900.
(Obviously those who profit must be much
higher in the hierarchy of participants than
the top 1% - and not living in Wisconsin)
This information was reported on the
nationally televised “60 Minutes” show.
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It should be noted that had the costs of
all Amway products that were consumed or
given away as gifts but which were
required to qualify for commissions and
advancement in the scheme
been subtracted, the net losses could have
been much higher.
Mr. Craig recalled that a couple of
distributors may have grossed $50,000, with
actual net income after expenses that would
have exceeded a minimum wage for the
time spent on their Amway “business” but
far below the income suggested at Amway
“opportunity meetings.” Approximately two
distributors who operated profitably out of
20,000 total distributors yields a one in
10,000 ratio decidedly uneconomic.
The Utah tax study. In 2004, I
personally telephoned 99 tax preparers in
four Utah counties, three of which were rural
counties with no MLMs (MLM companies)
headquartered in their boundaries. So I felt
it was a safe assumption that few if any
TOPPs (top-of-the-pyramid promoters), or
kingpins, would live in those counties.
None of the 33 tax preparers could
remember anyone reporting a profit on their
income taxes from participating in MLM, for
any length of time, even though
an earlier randomized survey of
Utah consumers showed that
approximately 21% of the
population had at some time
been involved in MLM.
Then I called 33 CPAs who perform tax
preparation in Utah County, in which is
located the highest concentration of MLM
company headquarters in the country now
over 25 MLMs. While they could not reveal
specific amounts, collectively these CPAs
could recall 35 clients who made large sums
of money from MLM. These of course were
TOPPs who lived close to company
headquarters and (I assume) used CPAs
because the income amounts were so large.
I called another 33 tax preparers in
Utah County who were not CPAs. From
these, an additional five tax filers were
reported to have very large incomes from
MLM participation likely also TOPPs.
These results strongly support what the rest
of this chapter will show that most of the
money goes to TOPPs at the expense of a
revolving door of unwitting new downline
recruits who try an MLM program and quit,
only to enrich the TOPPs with commissions
from the purchases they made in a vain
effort to “succeed.
Disclosure of information supporting
Income claims so crucial for
consumer protection is vigorously
resisted by the MLM industry.
Since the income claims of MLMs
touted by their promoters are at the heart of
the legitimacy of their programs, it is
important to disclose the truth about
average earnings so that prospective
recruits can have valid information upon
which to base their decisions on whether or
not to participate.
So far, regulatory
agencies have not required
honest and understandable
disclosure of essential infor-
mation to MLM prospects. I
have examined the compensation plans of
hundreds of MLMs and found that virtually
all hide the near-zero odds of making a
profit, and in fact almost certain loss after
subtracting purchases of products
necessary to qualify for commissions and
advancement in the pyramid of participants.
It is no wonder that MLMs and their chief
lobbyist, the DSA, vigorously resist
transparency regarding income claims to
protect consumers.
It is no surprise that recent efforts by
the FTC (Federal Trade Commission) to get
business opportunity sellers to disclose
average earnings has been met with fierce
resistance from MLMs and their primary
lobby, the DSA (Direct Selling Association).
This by itself should be a red flag signaling
something very wrong with MLM as an
The average net income (after
subtracting expenses) for the 200 top
Amway distributors in Wisconsin was
approximately minus $900.
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The fundamental flaw in MLM is the endless chain
of recruitment of participants as primary customers.
MLM pay plans assume infinite markets and virgin
markets neither of which exists in the real world.
industry and/or as a fundamental business
model.
The DSA/MLM lobbyists argued that
handing out a one-page disclosure of
average earnings, criminal background of
leaders, and references, etc. prepared by
the company would be an “intolerable
burden” for direct sellers. FTC personnel
should have seen this as a blatant effort to
avoid consumer protective transparency. It
is actually quite absurd, especially since
franchisors are required to furnish a
disclosure document to prospects that is
often hundreds of pages long.
It should also be noted that the average
earnings data that has been disclosed by a
select few MLMs (whether mandated or not)
appears to have been cleverly designed to
mislead prospects and regulators. So in my
opinion, it is imperative that the deceptions
be identified and a more true portrayal of
average earnings be made available. I will
also endeavor in this chapter to provide a
set of procedures for any qualified analyst to
use to replicate my findings.
Inherent flaws in MLM
In prior chapters, the flaws in the MLM
as a business model were discussed. In a
nutshell, MLM is predicated on the
recruitment of an endless chain of
participants as primary customers. MLM
compensation plans assume an infinite market
and a virgin market, neither of which exists in
the real world. MLM is therefore inherently
flawed, unfair, and deceptive.
From analyses of the compensation
plans of hundreds of MLMs, I have found a
consistent pattern of pay plans that are
recruitment-driven and top-weighted, meaning
they are driven by incentives to recruit, with
company payout of commissions going
primarily to founders and a select few
“TOPPs(top-of-the pyramid promoters) who
are usually those who were positioned at
the beginning of the recruitment chain.
Worldwide feedback suggests that
MLMs are also extremely viral and
predatory. They feed on the product
investments of a revolving door of new
recruits, each subscribing to product
purchases to qualify for commissions or
advancement in the pyramid of participants.
But for almost all newcomers, they are
being sold a ticket on a flight that has
already left the ground. MLMs can be
extremely harmful, causing huge losses for
those who invest the most in the schemes.
Assuming all this were true, we would
expect to see it reflected in the average
earnings of participants in MLM programs.
And that is precisely what I will examine in
detail.
How can the odds of profiting
from an MLM be calculated?
Statistics of average earnings that have
been provided by MLMs are laden with
obfuscation and deception, apparently to
avoid revealing the abysmal odds of success
for new recruits. But careful analysis can lead
Handing out a one-page disclosure
document to prospects an
intolerable burden?
MLM compensation plans assume an
infinite market and a virgin market,
neither of which exists. MLM is
therefore inherently flawed, unfair, and
deceptive. MLMs are also extremely
viral, predatory, and harmful.
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to a more accurate picture of profitability (or
loss rate) for those considering a particular
MLM. I have found that by following the steps
outlined here a more truthful assessment can
be made. Here is how I would advise persons
being recruited into an MLM to estimate the
true odds of their being successful, regardless
of effort:
Step 1: Obtain average earnings
statistics
Obtain from the MLM recruiter the
average earnings statistics for the MLM you
are examining, showing the average
amount of money paid by the company in
commissions and bonuses to participants at
the various levels in the compensation plan.
Caution: If the MLM won't provide
statistics of average earnings, you should
consider that a red flag, as it would for
anything promoted as a “business
opportunity” or “income opportunity.”
Step 2: Determine total incentivized
or “pay to play” expenses and other
purchases expected of participants.
From the compensation plan,
determine the minimum incentivized or “pay
to play” purchase requirements. In other
words, how much in products and services
will you be expected to purchase (even if
supposedly for resale) in order to qualify for
commissions and bonuses, and to advance
up the various levels in the pay plan.
TOPPs for many MLMs expect
downline participants to pay for training,
conferences - and books, recordings, sales
literature, and other “tools” needed to be
successful.
For the MLMs I examined, incentivized
or “pay-to-play” purchases ranged from $50-
$500 a month. I usually discover at least
“$100 a month as a minimum figure for
incentivized purchases.
Caution: Avoid falling for the ruse that
you don’t have to purchase anything, or that
you can sign up just to get the products at a
discount. If you listen carefully to the pitch of
the MLM recruiter, it should soon become
clear whether they are selling the products,
or the opportunity. If the latter, it is
deceptive to sell you on signing up so you
can buy products. Ask this question: “Is this
a buyers’ club - or an opportunity chain?
Step 3: Try to find out the average
total amount of money paid to the
company by participants.
If the company will provide it, you
should also get the average of the total
amount of money paid to the company by
participants at each level for products and
services purchased from the company. I
have found this to be an important piece of
information that MLMs have been unwilling
to provide, though it is crucial information,
since prospects have a right to know the
likelihood they will lose money or come out
ahead. Even if as MLM promoters claim
it was not possible to get total operating
expenses, average amounts of money paid
in to the company per participant should be
readily available.
Determine as much as possible what
other costs may be involved, such as
training meetings, “tools (books, web site,
CD.s etc.) sold by TOPPs (or upline
promoters) that they are selling to assure
the success of downline participants.
Caution: Avoid falling for the line that
purchases that you make for their own use
are purchases you would have made
anyway and therefore should not count.
Typically, similar products can be
purchased for a small fraction of the price
from alternative sources. And purchases are
seldom continued after participants
terminate.
The point that you want to determine is
how many people come out ahead
financially from their participation. The
formula for profitability is very simple
money paid by the MLM to participants less
money paid to the MLM by participants. As
will be seen, our calculations show the
balance is nearly always negative, meaning
a net loss for participants. And it is even
worse if you subtract operating expenses.
More on that later.
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Caution: You should not assume you
can sell the products at a heightened “retail”
price to others, as promoters claim is
possible. Our extensive research and
feedback leads to the firm conclusion that
such re-selling by MLM participants is only a
very minor portion of product sales.
Typically, MLM products are far too
expensive to compete with products
purchased from standard retail outlets. (See
Chapter 4.) “Direct selling” by MLM
participants to non-participants in significant
volume is a myth promoted by well-paid
MLM company and industry communicators.
Exceptions to this are “sympathy buyers”
friends and family that may purchase the
overpriced products out of sympathy for
participants. As with participants, such
purchases usually cease when the
participant leaves the MLM.
However, if an MLM promoter insists
that significant retail selling is going on, ask
for proof in the form of receipts. If it were a
legitimate direct selling operation, sales to
non-participants would be many times the
amount of sales to participants.
Caution: Avoid accepting uncritically
the MLM promoter’s claims that the
products have magical properties that will
heal or prevent every disease on the planet
and that they can only be obtained through
this particular MLM. Many MLM promoters
claim to have the latest and greatest “pills,
potions, and lotions or the best and most
unique of some other products or services.
Note the ingredients and shop around for at
least comparable products through other
outlets you will be surprised at what you
can save. (Again see Chapter 4.)
Step 4: Obtain or estimate the
company’s attrition/retention rate
Prospects should ask their recruiter to
furnish the company’s attrition (dropout)
rate; i.e., the percentage of recruits who
sign up only to drop out within a year and
over a five or ten-year period. If they can’t or
won’t furnish it, you can assume that it
exceeds the minimum of 50% per year,
which we have found where such data is
available. Over a five-year period, at least
95% typically have left the company; and
usually after ten years, nearly all but those
at or near the top of their respective
pyramids will have dropped out.
At the very least, you can assume that
90% of participants will terminate within five
years, and at least 95% within ten years.
This is useful to know, since MLM's
published average earnings reports will often
include top-level participants who were there
from the beginning which may be ten years
or more. To be statistically valid, all dropouts
and terminations should be included for the
same period as for those participants
included at the top levels.
If any company challenges the
assumption of attrition of 90% for five years,
and 95% for ten years (or retention rates of
10% and 5% respectively), ask company
officials for data to prove otherwise. To my
knowledge, no recruitment-driven MLM has
been able to show less unfavorable attrition
statistics than these. (For important
information on attrition rates, see Chapter 6.)
Caution: Don't accept an MLM’s statistic
for the total number of "active" distributors or
participants as the base used for calculating
what percentage of participants succeeded in
rising to the various levels. Again, if the
"successful" participants who have been with
the MLM for ten years are counted, then
every person who signed on with the program
during that same ten-year time period. should
be counted in calculating success rates -
whether they are active, inactive, or
terminated. The MLM practice (endorsed by
the DSA) of comparing only currently "active"
participants (most of whom have been there
only a short time) with "successful"
participants who have been there for many
years, greatly skews the numbers in their
favor - a huge deception.
The MLMs’ practice of comparing
only currently "active" participants
with "successful" participants who
have been there for many years,
greatly skews the numbers in their
favor - a huge deception.
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Step 5: Obtain or estimate
minimum operating expenses needed
to conduct a successful recruitment
campaign.
Estimate minimum operating expenses
necessary to successfully recruit. It is true
that most MLM participants purchase a few
products, find recruiting and selling very
tough, and then quit without spending much
money. But my analysis of hundreds of
MLM compensation plans convinces me
that participants rarely if ever move into
the profit column without an aggressive
recruitment campaign carried out over a
period of time.
In 1994-5, I put Nu Skin, a leading MLM
program, to the test for a year, devoting all
my time to climb to the top 1% of
participants (counting ALL participants,
including dropouts). During that year I kept
careful records of my spending and wound
up with expenses of over $1,500 per month
including products and services from the
company, plus all operating expenses, such
as travel, telephone, computer supplies,
advertising, meeting rooms, etc. My
commissions totaled only about $250 a
month, netting an annual loss of
approximately $15,000.
I included incentivized purchases in the
amount spent on products and services,
even though some or most were personally
consumed or given away. This is because
these are purchases necessary to qualify for
commissions or advance-ment in the
scheme. Some may not be treated as a
deduction for tax purposes, but they should
be considered as a cost of doing business
for analytical purposes especially if the
participant would not have made the
purchases were he/she not intending to
advance in the scheme in some way.
Important note: The $18,000
($1,500/mo.) operating expense figure
would be equivalent to well over $25,000 in
2008 dollars (the year for the report in
Exhibit 1). So as a reasonable assumption
based on my experience, in typically
saturated U.S. markets I would estimate a
bare minimum of $25,000 in total expenses
to mount an effective recruitment campaign
today, which is essential for any hope of
success in a typical recruitment-focused, top-
weighted MLM program. This is a
conservative figure, and the figure could be
several times that for TOPPs who must
frequently travel, rent meeting facilities, etc.,
in order to recruit sufficient new recruits to
replace those who are continually dropping
out. Also, many costs have increased since
1994, along with new recruitment resources,
such as maintaining a web site.
Caution: MLM promoters and the DSA,
often claim that many or most participants just
work part time for a little cash to supplement
income, to meet Christmas expenses, etc.
This is one of their biggest deceptions.
Profitability in MLM does not come cheaply or
easily. It’s very costly and time-consuming,
and compensation plans require consistent
effort over time to advance in any MLM
scheme. Based on the foregoing, I feel
confident in my conclusion that part-timers
and seasonal participants are not profiting,
but are merely contributing to the coffers of
the company, founders, and TOPP's.
Tax studies and analyses of reports of
average incomes (assuming minimal expen-
ses are subtracted) show that few ever earn a
profit from MLM participation, with the notable
exception of those who arrive at or near the
top of their respective pyramids who may
make a lot of money, often millions of dollars
harvesting commissions from purchases of
hopeful new recruits beneath them.
Caution: Don’t accept the argument by
promoters that success in MLM recruitment
costs little or nothing. New MLM recruiters
will soon start getting the cold shoulder from
friends and relatives and have to recruit
elsewhere. Again, anyone who climbs the
ladder in the compensation plan must spend not
only a great deal of time, but a considerable
amount of money to be successful.
Part-timers and seasonal participants
are not profiting, but are merely
contributing to the coffers of the
company, founders, and TOPP's.
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Step 6: Calculate the profit/loss rate
Now put it all together. This means
debunking the figures supplied by the
company by including ALL who signed up
during the same period during which those
who “succeeded” are counted and then
subtracting expenses as explained above.
Even if you just go back five years, you can
multiply the MLM company’s published
success rate by a factor of 0.10 (retention
rate with 0.90 attrition rate) to get a success
rate much closer to the truth. Then select all
distributors who earned enough to have
exceeded the break-even point; i.e.,
incentivized or “pay to play” purchases plus
estimated operating costs. Again, don’t
assume resale of products at heightened
retail prices unless they can show you the
actual sales receipts to prove it.
The case of Nu Skin
responding to an FTC Order to
cease its misrepresentations
Exhibit 1 is extracted from a report of
57,998 "active distributors" in the U.S. for
Nu Skin Enterprises
1
, a leading MLM
company which was ordered to cease its
misrepresentations of distributor earnings in
1994 and has since then periodically
provided average earnings data. We will
show you how to interpret these numbers
and then apply the same procedures to
other MLMs.
Cautions: Great care must be taken in
reading these numbers in this report. Note
these deceptive techniques used to mislead
readers:
Quarterly commissions are given and
then the figures are annualized. Since many
terminate before a year is over, this
annualized number could be much higher
than annual figures. But we'll give them the
benefit of the doubt.
1
“2008 Distributor Compensation Summary”
published by Nu Skin, which is posted on the Nu Skin
web site. The report is updated periodically, but for
each year we see the same pattern of extreme
concentration of payout to Blue Diamonds at the top.
Percentages are presented in a way
to make the odds appear much higher than
they are, especially if we assume 90%
dropout rate over 5 years, or 95% over ten
years - an optimistic assumption, based on
actual statements by Nu Skin. Since the
company was 24 years old when these
2008 statistics were reported, and the top
earners (Blue Diamonds) in the U.S.A. have
been there for well over ten years, it is
reasonable to use the ten-year figure. Using
these assumptions, the number of people
achieving Blue Diamond status would then
be 0.14%, or 0.0014. Then, 0.0014x 0.05
(5% remaining after 10 years) equals
0.00007 which looks a lot less than the
reported .14%”.
Minimum pay-to-play in this program
is $100 a month, or 1,200 a year in order
to qualify for commissions. This is not
included in the report, as it should be. Only
a small percentage of distributors would
earn enough in commissions to exceed this
amount.
Add to the $1,200 the operating
expenses needed to conduct a successful
recruitment campaign, which the author found
to be absolutely essential to climb the
hierarchy of distributors. In my one-year test
of the Nu Skin program, the minimum total
expenses to recruit successfully was over
$18,000 per year (well over $25,000 in 2008
dollars), including products and services from
the company, travel and telephone expenses,
home office and rooms for opportunity
meetings, printing and duplicating expenses,
advertising, telephone and computer
expenses, and miscellaneous supplies. (For
a more complete account of my Nu Skin
experience, read Chapter 1.)
Sample calculations, using Nu
Skin data:
Step 1: Average earnings statistics are
published by Nu Skin, as shown in the table
in Exhibit 1 and labeled “2008 Distributor
Compensation Summary.”
Step 2: “Pay to play” purchases have
for years been at least $100, with many
times that amount (in group volume)
required to qualify for Executive status, the
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lowest “pin level in the pay plan. In
addition, the company and its “Blue
Diamonds” (“TOPPs”) encourage partici-
pants to make additional purchases of a
wide range of products and services and
to pay for training and opportunity meetings
to enhance their “success.”
Step 3: Data on average amounts of
money paid by participants to Nu Skin is not
provided.
Step 4: Nu Skin has been in business
since 1994, and several of the Blue
Diamonds included in the report have been
with the company for more than ten years.
So based on the information in Chapter 6
we can use 95% as the attrition rate.
Step 5: I found from my one-year test
of the Nu Skin program that to conduct a
successful recruitment campaign is
expensive. Including products and services
from Nu Skin, I spent over $18,000 (at least
$25,000 in 2008 dollars), and others at
higher levels were spending considerably
more than that.
Of course, Blue Diamonds at Nu Skin
claim that good money can be made just
selling products to friends, neighbors, etc.
This deceptive claim has been discussed in
chapter 4. The compensation plan for Nu
Skin, like for the hundreds of other MLMs I
have analyzed, is heavily weighted towards
building a huge downline in order to get to
where profits are even possible after
expenses, including pur-chases from Nu
Skin.
So I am completely comfortable placing
the breakeven bar (the amount above which
profits are possible after subtracting costs) at
$25,000 per year, allowing for cost of living
adjustments (Chapter 5).
Step 6: Based on the above, only those
achieving status of Ruby and above were
likely (on average) to have risen from a net
loss to actual net profits, since all those
beneath do not earn enough in commissions
to meet expenses of $25,000 a year. In actual
fact, however, since these are only averages,
it is highly likely that many below Diamond
With the odds of profiting being
about one in 3,922, it is more
appropriate to call MLM programs
like Nu Skin a “loss certainty” than
an “income opportunity.”
7-10
Exhibit 1: Average earnings statistics for Nu Skin Enterprises, Inc.
Extracted from Nu Skin’s “2008 Distributor Compensation Summary
Average number of “Active Distributors” in the United States during 2008 75,710
Commissions paid to distributors in the United States in 2008 approximately $107,686,324
Average commissions paid to U.S. Active Distributors $1,421.75 on an annualized basis.
On a monthly basis, an average of 13.11% of U.S. Active Distributors earned a commission check.
2
Active Distributors represented an average of 40.71% of total distributors” [of record]
3
How data are presented by Nu Skin Enterprises, Inc.
Monthly
Average
Commission
Income at Each
Level for 2008
Annualized
Commissions
4
Average
Percentage
of Active
Distributors
5
Average
Percentage of
Executive and
above level
distributors
Active Distributor
earning a check
(non-Executive)
$62.00
$744.00
7.89%
N/A%
Qualifying
Executives
228.00
2,736.00
1.29
N/A
Executives
441.00
5,292.00
2.96
59.9
Gold Executives
800.00
9,600.00
.93
18.9
Lapis Executives
1,405.00
16,860.00
.53
10.8
Ruby Executives
2,860.00
34,320.00
.19
3.8
Emerald
Executives
5,634.00
67,608.00
.09
1.8
Diamond
Executives
9,520.00
114,240.00
.08
1.7
Blue Diamond
Executives
42,710.00
512,520.00
.15
3.1
2
This number is calculated by adding the average percentage of Active Distributors in the above table.
3
This percentage is obtained by taking the total average of monthly actives and dividing it by the total average of
Distributors on a monthly basis. “Total Distributors” includes all U.S. Distributor accounts currently on file, irrespective
of their purchasing products,
promotional materials or services or earning commissions. “Distributor” numbers do not include customer or Preferred
Customer accounts.
4
These numbers are calculated by taking the monthly average commissions and multiplying by twelve. The column
labeled “Monthly Average Commission Income at Each Level for 2008” has been deleted, as it is irrelevant to this
analysis.
5
These percentages are calculated by taking the total monthly Distributor/Executive count and dividing it by the total
number of monthly Active Distributors. One must then add the average percentage of Active Distributors at each level
for each month during 2008 and divide by twelve. The column labeled “Average Percentage of Executive-and above
level Distributors” has been deleted, as it is irrelevant to this analysis.
7-11
Exhibit 2: Data with highlighted information that is important for
prospects to know, but which is not disclosed in Nu Skin’s report
Title
Annualized
Commissions
6
Average %
of Active
Distributors
7
Number of
Distributors
at that Level
Company
Payout by
Level
8
% of Co.
Payout by
Level
9
Active Distributors
not earning a check
$0
85.89%
65,027
0
0%
Active Distributors
earning a check
(non-Executive)
$744
7.89%
5,974
$4,444,298
4.15%
Qualifying
Executives
$2,736
1.29%
977
$2,672,139
2.49%
Executives
$5,292
2.96%
2,241
$11,859,457
11.07%
Gold Executives
$9,600
0.93%
704
$6,759,389
6.31%
Lapis Executives
$16,860
0.53%
401
$6,765,294
6.31%
Ruby Executives
$34,320
0.19%
144
$4,936,898
4.61%
Emerald
Executives
$67,608
0.09%
68
$4,606,742
4.30%
Diamond Exec’s
$114,240
0.08%
61
$6,919,288
6.46%
Blue Diamonds
$512,520
0.15%
114
$58,204,334
54.31%
Actually, it is even far worse than these numbers show, because dropouts are not included
for the same period as the period of activity for those at the higher levels who have stayed
with the company. We will address this issue below.
Ruby and above 0.51%, or .0051 could have profited after expenses not counting dropouts
Corrected for 5% retention .0051 x 0.05 = 0.000255, or 0.0255%, or 1 in 3,922 recruits who
could have profited.
Thus, the loss rate is 1- 0.000255, or 99.997%. Rounded off, virtually 100% of recruits lose money.
Subtract Blue Diamonds, and the loss rate for everyone else is calculated as follows:
Ruby to Diamond 0.36%, or .0036 x 0.05 = 0.000165, or 0.0165%, or 1 in 6,061 recruits
could have profited. A much smaller percent could have achieved significant profits
(well above minimum wage).
114 Blue Diamonds x 512,520 = $58,427,280
$58,427,280/$107,686,324 = 54.3% of total company payout is paid to the Blue
Diamonds (TOPPs), who comprise only a very tiny percentage of distributors (0.000075, or
0.0075%)
6
These numbers are calculated by taking the monthly average commissions and multiplying by twelve. The column
labeled “Monthly Average Commission Income at Each Level for 2008” has been deleted, as it is irrelevant to this
analysis.
7
These percentages are calculated by taking the total monthly Distributor/Executive count and dividing it by the total
number of monthly Active Distributors. One must then add the average percentage of Active Distributors at each level
for each month during 2008 and divide by twelve. The column labeled “Average Percentage of Executive-and above
level Distributors” has been deleted, as it is irrelevant to this analysis.
8
Calculated by multiplying the “Average Percentage of Active Distributors
(first column) by 75,710 (total U.S.
distributors), then multiplying that number by Annualized Commissions” (first column). Added to table by author.
9
Calculated by dividing number from prior column by total commissions paid by Nu Skin in 2008. Added Added to
table by author.
7-12
Eliminating Blue Diamonds, or TOPPs (top-of-
the-pyramid promoters), from the calculation
removes some of the statistical skewing, since
most of the money paid by Nu Skin to hundreds
of thousands of (present and past) distributors
goes to just 114 Blue Diamonds. (This visual is
used only to illustrate a point, not to show the
details of Nu Skin’s pay plan.)
Additional conclusions that could
be extracted from Nu Skin data
Eliminate TOPPs from the
calculations of average earnings. In the
fourth column of Exhibit 2, I have calculated
the total payout by the company to all
participants at each level, and in the fifth
column is shown the percentage of total
payout paid to each level. The average for this
column reveals a startling fact 54.3% of
company payout goes to only 114 Blue
Diamonds out of 75,710 current distributors,
not including over a million who dropped out in
the past ten years.
Because over half of company payout
to Nu Skin participants goes to Blue
Diamonds, or TOPPs (top-of-the-pyramid
promoters), the results for averaging
purposes are extremely skewed to make
averages appear larger than they really are
for the vast majority of participants. A more
useful calculation of average income would
exclude these TOPPs
from the calculation.
Assuming you subtract only $1,200
minimum “pay to play purchases is
substracted for each “active Blue Diamond
distributor (not counting operating expenses),
the average net income/loss per participant
for the year is figured as follows:
$107,686,324 total distributor payout less
$58,204,334 to Blue Diamonds = $47,658,648
75,710 114 Blue Diamonds = 75,596
distributors
$47,658,648 / 75,596 = $630.44 average
com-missions per distributor.
(subtract) $1,200 pay-to-play purchases
= average of minus $559.66 per distributor
and a far greater loss if you subtract operating
expenses.
Residual income far more elusive
than just profits. But how many earn the
large residual income bragged about by Nu
Skin promoters? (Minimum operating
expenses would be much higher for levels
higher than Executives.) We could speculate
what level would pay enough after heavy
recruiting expenses to constitute a significant
income as TOPPs often suggest can be
earned.
My close observation of Nu Skin’s top
promoters when I was involved tells me that no
one below Diamond level would be netting
enough to qualify as significant income, and
they constitute only 0.0008 of Active
Distributors, or 0.00004 of all distributors over a
ten-year period. Therefore, after eliminating
Blue Diamonds, or TOPPs, at best only one
out of every 25,000 recruits could have
received the residual income” touted by Nu
Skin promoters.
Most of the incentives are paid to Blue
Diamonds, or TOPPs (top-of-the-pyramid
promoters.) I’d color him blue if I could.
All three statistical measures of
averages are abysmal for Nu Skin (and
other MLMs). There are three statistical
measures of averages:
(1) the arithmetic mean, which
would be the total amount divided by the
number of participants,
7-13
(2) the mode, which is
the number that appears most
often, and
(3) the median, which is
the figure that falls in the middle
of the entire range of
participants.
It is clear from a careful study of
Nu Skin’s own data that the
mode and the median are zero,
and the arithmetic mean is a large minus
figure. To call Nu Skin (or any other MLM) an
income opportunity or business opportunity
is a major misrepresentation.
Results when backing off on
assumptions. Even if an analyst accepts
the MLM/DSA arguments that costs of
participation and rate of attrition is far less
than those used in this analysis, the results
are not favorable for Nu Skin participation.
Let us assume that recruitment is much
easier than I experienced (in a more virgin
market, for example) and that total costs of
incentivized purchases and of the
recruitment campaign were only half of
$25,000, or $12,500.
We might also
assume that attrition was
only 90% over ten years (a
highly unlikely assumption
and one that could easily
be debunked if honest
attrition data from Nu Skin
was made available). Even with these
assumptions, the loss rate would be high.
Lapis distributors and above exceed
$12,500 in commissions. Total percentage of
distributors at levels of Lapis and above is
1.04%. And if 10-year attrition is 90%, retention
is 10%.. Therefore, 0.0104 x 0.10 = 0.00104,
or 0.104%. This means that less than 1/10
of 1% of distributors would have earned a
profit even with such liberal assumptions in
Nu Skin’s favor!
I should remind readers that I rose to
Executive status and almost to the level of
Gold Executive, placing me well in the top
1% of distributors (assuming all recruits for
a given time period are included). Yet I was
losing over $1,000 a month. Based on my
personal experience and observations, as
well as the Utah tax study (Utah is where Nu
Skin is based) I seriously doubt that anyone
below Emerald
Executives were
reporting a profit on
their taxes from
participation in the Nu
Skin program.
:
My personal ex-
perience with Nu
Skin. As I mentioned
above, in 1994 I was heavily recruited into
Nu Skin and finally decided to join and give
it my all for a year to test its validity.
Obviously, I would never have joined had I
any idea these numbers were so abysmal
and neither would anyone else who had a
rudimentary math background.
On the other hand, my Nu Skin
experience was the beginning of a journey
of discovery into the deceptive world of
multi-level marketing. It has taken me years
to fully debunk the many deceptions inherent
in these schemes. Fortunately, my wide
experience as a home entrepreneur,
graduate business education, analytical and
research skills, and desire to get at the truth
have yielded this rich outpouring of key
information which can
be used to provide
some consumer
awareness where law
enforcement agencies
have failed to meet this
challenge.
Perform your own calculations.
Of course, anyone is welcome to
challenge my calculations, although I believe
they are as accurate as could be performed,
given the deceptively presented reports of the
MLMs I was able to gather. For obvious
reasons, none presented their information in a
format that made it easy to see how
unprofitable their programs were.
A person considering an MLM program
would be wise to take the information
furnished by the company and perform the
same calculations as those done here with
Nu Skin. If the company is unwilling to
disclose average income data and
percentages for the various levels, consider this
a red flag in itself.
. . . the mode and the median
are zero, and the arithmetic
mean is a large minus figure.
To call an MLM like Nu Skin an
income opportunity” or
“business opportunity” is a
major misrepresentation.
. . . less than1/10 of 1% of
distributors would have earned a
profit even with such liberal
assumptions in Nu Skin’s favor!
7-14
These conclusions on abysmal
loss rates apply to all recruitment-
driven MLMs for which we were able
to obtain data.
Proponents of some MLM programs will
likely argue that “while the numbers for Nu
Skin (and other MLMs) are horrible, our
particular MLM is different. In fact, we offer
one of the most generous compensation
plans in the industry.” I have heard this type
of argument so often, that it seemed
important that I and those assisting me
spend considerable time gathering average
earnings data from as many MLMs as would
provide such data, however skewed (as
explained above). The 30 MLMs for which
we have obtained sufficient data for income
analysis is included in Appendix 7A.
With every MLM, where such data was
available, and after debunking the
deceptions in their reporting, the loss rate
was at least 99%, using liberal assumptions
relating to retention and cost of partici-
pation, as explained in subsequent sections
of this chapter. The average loss rate for the
30 MLMs reported here was 99.6%.
I believe it is safe to assume that MLMs
for which promoters do not provide such
data are not likely to be more profitable
because if they were, at least some would
have provided data for competitive
advantage. So it is highly likely that others
of the 350 MLMs that I have also found to
be recruitment-driven and top-weighted
would have similar loss rates.
Carrying this logic a step further, since
all (100%) of the MLMs for which I have
been able to obtain an explicit
compensation plan have at least four of the
causative and defining characteristics
(CDCs) of a recruitment-driven MLM,
hundreds of additional MLMs would have
these same basic characteristics. This
provides conclusive support for considering
MLM a fundamentally flawed system.
From all my research and from
worldwide feedback, I can say confidently
that as a general rule, the more a new
recruit invests in an MLM program, the more
he or she loses. This, of course, is true of
most any scam.
Even though MLM defenders may
challenge these figures and assumptions, I
have done my best to remove the deceptions
in MLM reporting, and I firmly believe my
conclusions drawn from this analysis to be as
close to the truth as is possible.
As a general rule, the more a
new recruit invests in an MLM
program, the more he or she
loses. This, of course, is true of
most any scam.
7-15
Exhibit 3:
Analysis of recruitment-driven MLMs for which we have received earnings data
Based on my analysis of their compensation plans, using the four causal and defining
characteristics (“red flags”)
10
as a checklist, ALL (100%) of the 30 MLMs included in this
analysis are recruitment driven and top-weighted. This means that rewards are paid
primarily for the aggressive recruitment of a large downline, not for retailing products; and
most of the money paid by the company goes to participants at the highest levels. I have
analyzed the compensation plans of over 350 MLMs and found that ALL (100%) are
recruitment-driven and top-weighted, so it seems justifiable to assume that the same results
could be expected for other MLMs.
11
NOTE: These calculations are based on actual company reports and the best independent
analyses used by the author, as explained in the preceding chapters. Of course, anyone is
welcome to perform their own calculations, but calculations using assumptions by those in the
industry should be questioned. As in other reports I have prepared, the same legal disclaimer
applies. Note also that I am giving these MLMs the extreme benefit of the doubt, using only
10% of the amount of total costs of purchases and operating expenses in my one year test and
doubling the retention rate for 10 years and increasing by 50% the retention rate for five years.
MLM company
and year of
average earn-
ings report
12
Estimated min.
annual costs
for effective
recruitment
campaign.
13
Level at and
above which
net profits
possible
14
Approx. %
of active
participants
at that level
or above
15
Maximum
retention
rate
16
Approx. % of all
partics that
could have
profited from
participation
17
Approx.
% of all
partics
who lost
money
18
Advocare
(2009)
19
$2,545
Silver
9.23%
10%
0.92% (0.009) or
1 in 111 profits
99.1%
lost money
Ameriplan
(2008)
20
$2,545
SRSD
7.5%
10%
0.75% (0.0075)
or 1 in 133 profits
99.25%
lost money
Amway/Quixtar
(2001)
21
$2,090
Platinum (no
“pins” below)
1.02%
10%
0.1% (0.001) or
1 in 1,000 profits
99.9% lost
money
For the full table of 30 recruitment-driven MLMs that were analyzed, go to Appendix 7A.
10 See Chapter 2 for these characteristics (“red flags”) – also the full report on web site mlm-thetruth.com
11 We have average income data for other MLMs besides these 29, but without adequate data to do this analysis.
12 The most recent report available to the author at the time of the analysis.
13 Minimum costs of conducting a successful recruitment campaign, based on the author’s one-year test of a leading
MLM. Costs includes incentivized purchases plus minimum operating expenses, corrected by COL (cost of living
adjustment, based on Consumer Price Index) since the MLM’s founding See chapter 5. Here we use the extremely
liberal assumption that total costs were only 10% of those of the author.
14 Estimated average net profits assume all expenses (including incentivized purchases and minimum operating
expenses) are subtracted from income. This is the “pin level” at and above which profits would be possible.
15 Referring to the level in the previous column per MLM company reports
16 See chapter 6 for how approximate attrition (and retention) rates for MLMs are estimated. The inverse of attrition
is retention, which is used to estimate the percentage who could profit. Retention is estimated to be a maximum of
10% if in business for four to nine years, 5% for ten or more years. However, for this report, we use the liberal
assumption of15% for four to nine years and 10% for ten or more years.
17 Average income exceeding all expenses for conducting a successful recruitment campaign.
18 In calculating percentage who lost money, those who dropped out are included. This is assuming that participants
who had arrived at such a high “pin level” that they were profiting would stay in the program since they enjoy the
“residual income” that promoters imply at opportunity meetings is possible and a highly prized goal.
19 “2009 Income Disclosure Statement” - published by Advocare
20 “AmeriPlan Independent Business Owner Income Disclosure Statement for 2008” - published by AmeriPlan
21 Average Annual Income for IBO’s in North America, 2001 Average Annual Earnings in U.S. Dollars. ©2002 Quixtar, Inc.
7-16
Why the breakeven point for
expenses is so high before MLM
participants can net any profits
Recruitment expenses are significant.
In the above and subsequent analyses, the
minimum operating expenses about
$25,000 for MLM participation assume that
the person is conducting an aggressive
recruitment campaign such as I found
necessary to climb the hierarchy of
distributors at Nu Skin. Of course, MLM
defenders will argue that it is not necessary to
do this and that it is a matter of choice
whether or not one elects to be a “business
builder,” to just sell products to meet more
modest goals, or even to merely be a
customer of the products because they love
them so much.
Review of rationale for high breakeven
figure. In case a reader missed some critical
information in this and prior chapters, I will
reiterate some important findings in my
research that justify such a high breakeven bar
for those seeking to calculate the percentage
of participants who gain or lose money and
average amounts of profits or losses at the
various levels. Let’s review these findings.
First, based on extensive comparative
research, I identified the four causative and
defining characteristics of recruitment-driven
MLMs, or product-based pyramid
schemes.
22
(A fifth characteristic applies to
most, but not all.) These are characteristics
(or “red flags”) that clearly separate
recruitment-driven MLMs from legitimate
direct selling programs or any other
business format or model. Coincidentally,
these are the very same characteristics that
lead to such huge loss rates for the
continuing stream of new recruits who
iinvest in the program and drop out, only to
further enrich those at the top.
Second, I was able to establish an
amount of minimum operating expenses for
conducting a successful recruitment
campaign
23
from my one-year test of the Nu
Skin program. Unless one were recruiting in a
22 See Chapter 2
23 See Chapter 5
virgin market (outside the U.S.), I can assert
that it would not be possible to recruit
successfully for much less than that, and in
fact it is likely much more expensive for those
at the higher levels in the hierarchy of
distributors.
Third, using these defining
characteristics, I was able to analyze the
compensation plans of over 350 MLMs. (See
Appendix 7B.) In every case, I found that the
plans reward primarily those who recruit large
downlines of participants; i.e., the “TOPPs
(top-of-the-pyramid promoters). All of the
MLMs could be said to be recruitment-driven
and top-weighted.
(The only class of MLMs that may be
exceptions are in-home demonstration
programs, or “party plans,” which may reward
enough for sales to non-participants to be
profitable. I left them out of the analysis, as
they are quite different in their approach, and I
have not been able to obtain either detailed
compensation plans for all levels or average
com-missions and overrides paid to
participants by the companies. This is not to
recommend or excuse such programs. To
evaluate a party plan, one would have to
obtain a detailed compensation plan and go
through the same analysis, factoring in actual
validated sales to non-participants.)
Fourth, the MLM compensation plans
do not reward those working part-time,
seasonally, or with minimal commitment.
Except for those initiating the endless chain
of recruitment, participants who profit have
to climb to a level where commissions and
bonuses from the company exceed
expenses. This requires aggressive and
long-term recruitment, using the deceptive
dialog necessary to get prospects to go
along with them.
24
Only a tiny few manage
to recruit enough people to build a profitable
downline.
And finally, the oft-repeated claim by
MLM defenders that most new recruits join
to get the products wholesale rings hollow if
one objectively looks at the prices for MLM
products. Comparisons of products sold
through MLMs and through retail outlets
show huge differentials often several
24 A whole litany of these deceptions are listed in
Chapter 8.
7-17
times as much.
25
It is an insult to the
intelligence of MLM recruits to assume that
all those who don’t build a downline are
merely “customers” because they are sold
on the products and don’t want to be
“business builders.” True, some fall for the
“unique value of the products” hype of the
MLM promoters, and others are buying from
friends or relatives out of sympathy for
them. But we cannot assume all “inactives
are so naïve as to pay exorbitant prices for
products with no connection to the
“opportunity.”
Based on my analysis of all the MLMs
in my research, at best only one in 1,000
achieve a level at or near the top of the
pyramid of participants where they could
report a significant profit (more than a
minimum wage) on their income taxes. And
far less earn the amounts of money that are
thrown out to prospects at opportunity
meetings as possible to attain. Of course,
they protect themselves by saying there are
no guarantees the new recruits will earn
than much. They would be much more
honest saying that it is virtually guaranteed
that they will not earn those huge
paychecks but will in fact lose money.
Even if we assume lower
expenses and attrition, loss rates
are abysmal.
Even though MLM defenders may
argue that in my calculations I exaggerate
estimated expenses and attrition rates,
when one assumes much lower expenses
even 10% of what I spent - and far higher
retention rates of 15% for four to nine years
(or 10% for ten years or more, the resulting
loss rates are still over 99%. (See Appendix
7A.) And the percentage of participants that
achieve the large incomes shown as
possible in opportunity meetings are but a
tiny fraction of one percent. Probably less
than one in 25,000 new recruits will ever
achieve the substantial residual income”
touted at opportunity meetings.
25 See Chapter 4
MLM loss rates are not
comparable to those for
legitimate small businesses,
including franchises.
MLM promoters often claim that the failure
rates of small businesses is in the range of 90-
95%. They say this to excuse the widely
recognized failure rate in MLMs. What they fail
to do is quote statistics from reliable
organizations not affiliated in any way with
MLM. So let’s debug that myth once and for all.
For example, the SBA (Small Business
Administration) found that 44% of small
businesses survive at least four years, and
31% at least seven years
26
. Also, according to
the NFIB (National Federation of
Independent Business), one nationwide
survey of small businesses
27
showed that
over the lifetime of a business, 39% are
profitable, 30% break even, and 30% lose
money. Cumulatively, according to this
study, 64.2% of businesses failed in a 10-
year period.
The following quote from an article in
Journal of Small Business Management
28
is
highly relevant here:
When aspiring business owners
compare the options of franchise versus
independent business ownership, an
important consideration is the relative
risk of business failure. To date, the
primary referent for examining franchise
failure rates has been surveys
conducted by Andrew Kostecka
(1988)(1) under the auspices of the U.S.
Department of Commerce, which
indicate that less than 4 percent of all
franchises fail each year. This figure
compares favorably with various
estimates of independent small
business failures (e.g., Dun and
Bradstreet 1989).
If only 64.2% of businesses failed (or
terminated) in ten years, this totally refutes
26 “Frequently Asked Questions. SBA, Sept. 2008.
U.S. Dept. of Commerce, Bureau of the Census.
27 William Dennis, Nat’l Federation of Independent
Businesses, reported by Karen E. Klein in Business
Week, September 30, 1999.
28 Franchise failure rates: an assessment of
magnitude and influencing factors. By Castrogiovanni,
Gary J., Justis, Robert T., and Julian, Scott C. (April
1, 1993)
7-18
the argument of MLM defenders that “MLM
is just like any business. Those who work at
it succeed. Most fail because they didn’t
really try.”
My research and that of other non-
MLM analysts leads to the conclusion that
MLM does not qualify as a legitimate
business. If less than 1% profit and 95% or
more quit in ten years across the entire
MLM industry, there must be something
fundamentally wrong with MLM as a
business model. Incidentally, it should be
noted that MLM participants do not qualify
for SBA loans, SCORE assistance, or other
small business funding and assistance
programs.
29
The fundamental deception of MLM is
that of selling it as an “income opportunity In
fact, it is misleading to call MLM a business
opportunity.
For a graphical depiction of how loss
rates for small businesses, direct selling,
no-product pyramid schemes, and gambling
compare with MLM, see Appendix 7C and
7E. Appendix 7E is especially revealing.
MLM does not offer a part-time or
seasonal income option. MLM/DSA
defenders, often justify small payments to
participants by claiming they are merely
seeking part-time income or a little spending
money for Christmas or to pay off some
debts, etc. But because the rewards in any
of the hundreds of MLM compensation
plans I have analyzed are heavily stacked in
favor of building huge downlines, it is not
realistic or even possible to earn part-time
or seasonal income from any of them.
Again, part-timers and seasonal participants
are not profiting, but are merely contributing
to the coffers of the company, founders, and
TOPP's.
29 From SBA (SCORE), banking, and Internet
sources.
How does MLM participation
compare with gambling? Comparisons of
odds of profiting from gambling with
participation in MLM have shown
conclusively that participants in many
games of chance fare far better.
30
For
example, in an earIier analysis, I found the
odds of winning from a single spin of the
wheel in a game of roulette in Las Vegas
31
286 times as great as the odds of
profiting after enrolling as an Amway
distributor.
48 times as great as the odds of
profiting after enrolling as a Nu Skin
“distributor.
22 times as great as the odds of
profiting after enrolling as a
Melaleuca “distributor”
Referring to the Utah tax study discussed
above, an interesting fact emerged.
Wendover, Nevada, is on the border between
the two states and a gambling mecca for
some Utahns visiting there. I called 16 tax
preparers in Tooele County, Utah, which
borders Nevada. While none of them had any
clients who reported profits from MLM
participation (6% were active in MLM), they
reported over 300 clients who reported profits
from gambling!
BUSINESS OPPORTUNITY?
30
See “Shocking Statistics” report on our web site
www.mlm-thetruth.com
31
Statistics published for Caesar’s Palace in Las Vegas,
April 6, 2001. Calculations are based on MLM average
earnings statistics at the time.
While none (of the tax clients)
reported profits from MLM
participation, over 300 clients
reported profits from gambling.
7-19
This chart (not an MLM) illustrates the typical
growth pattern of MLM stock prices a
sharp rise during the momentum phase,
followed by a leveling off or decrease.
MLM does not qualify as a legitimate
business any more than gambling, and in
fact gambling is more honest because
gambling establishments do not promote
participation at gaming tables as a
“business opportunity.” See Appendix 7 F
for a very revealing chart comparing MLM
with gambling and with legitimate income
options.
32
Does MLM participation qualify
for tax write-offs?
Many MLM promoters tout MLM
participation as an opportunity to write off
many household and travel expenses as
business expenses. But expenses from a
business that does not produce profits for
more than three years may not qualify for
business expense deductions, but are more
likely classified not as business losses, but as
“hobby losses.”
33
As suggested above, MLM is far less
profitable than some games of chance at
gambling casinos. Gamblers can only
deduct expenses from winnings in any given
year.
34
If MLM losses were treated as “hobby
losses” or in the same way as gambling
for tax purposes the IRS could gain
billions in tax revenues it is now losing.
Actually, in this sense all of us as taxpayers
are paying for this abuse of our tax system
promoted by the MLM industry.
32
Separate pdf file
33
“Instructions for Schedule C: Profit or Loss from
Business”
34
Ibid
Do MLM company stocks make
good investments?
Those MLMs that are publicly traded
often draw attention to periods of rapid
growth unlike other typical stocks for
legitimate companies traded on the stock
market. Properly understood, this hyper-
growth is to be expected of any company
using a multi-level or pyramid selling scheme
featuring an endless chain of recruitment.
They can be extremely viral at the outset, as
is true of most pyramid schemes, whether
product-based or not. Then they level out or
decline as their market becomes saturated.
(See Chapter 3.)
All of this reminds me of a consultant for
a hedge fund who reviewed the data I had
gathered on the MLM industry and was
astounded at what he discovered. As I drove
him back to the airport, he was shaking his
head all the way, as he exclaimed something
like this:
Now let’s see. This is an industry with
few if any real customers (other than
participants) and that is totally dependent
on a network of tens of thousands of
distributors, 99% of whom lose money!
How is it possible for such an industry to
exist in America?
7-20
The Network Marketing Payout
Distribution Study
In 1999, I gathered the data I had,
together with feedback I was receiving from
tax accountants, and issued a challenge that
continues to this day. I wrote the presidents of
60 of the most prominent MLMs at the time,
challenging them to prove me wrong in my
conclusions that network marketing
companies were in fact pyramid schemes,
with most of the money paid to participants
going to those at the highest levels, and
everyone else losing money, after subtracting
incentivized purchases and minimal operating
expenses.
These presidents were supplied forms
that could be used to break down money
paid out to partici-pants in various percentiles
with money they paid in to the company for
products and services in order to conduct
their “business.” My challenge to these
executives was to Prove me wrong” by
furnishing this data as requested.
The response from most of these
company presidents was interesting. Most
did not bother or dare to respond.
Company communicators from about a half
dozen of the MLMs said they would get
back to me with a response, but when they
ran the challenge by their superiors, the
answer in every case was negative. They
apparently did not want the truth to get out
which is no surprise, given the damning
reality of the numbers, as reported here.
This challenge has been posted since
that time on either my web site or on the
Pyramid Scheme Alert web site. To this day,
no company president has met the
challenge. Details of the Network Marketing
Payout Distribution Study can be found in
Appendix 7F (separate pdf file).
These conclusions about MLM
are confirmed in other studies.
I am not alone in coming up with these
abysmal odds of success for MLM programs.
I have already mentioned the Wisconsin
study of Amway tax returns. Another
revealing study is the "The Myth of 'Income
Opportunity' in Multi-level Marketing," by
Robert FitzPatrick, sponsor of the web site
pyramidschemealert.org. He used different
assumptions than those used here - not
attempting to correct the deceptions in the
reporting of the 11 MLM companies he
analyzed. But he still concluded based on
the companies' own reports as follows:
A statistical analysis of income disclosures
made by 11 major multi-level marketing (MLM)
companies and the largest of all MLMs,
Amway/Quixtar, reveals that, on average, 99%
of all participants received less than $10 a week
in commissions, before all expenses.
Additionally, the report shows that on average
no net income is earned by MLM distributors
from door to door "retail" sales. . .
The data analyses prove that virtually all
MLM participants never earn a profit and that
MLM claims of a broad-based MLM "income
opportunity" are false. The report reveals that
the majority of all commission payments are
awarded only to a small group of promoters at
the top. More than 50% of all commission
payments were transferred to the top one-
percent in ten of the eleven companies. In
several cases, more than 70% of all
commissions were paid to the top one percent.
The top-loaded pay plans of the MLM
companies are based on "endless chain"
recruiting in which the investments of the latest
recruits are transferred to the earliest ones, and
the vast majority of all participants are always
situated at the bottom levels of the chain, where
profit is impossible.
35
Comparing MLM to other options, it is
safe to say that that MLM is the most unfair
and deceptive, and the most viral and
predatory of all business practices and
should be illegal per se, as are pay-to-play
chain letters and no-product pyramid
schemes.
Therefore, to promote as a “business
opportunity” an endless chain or pyramid
selling activity (MLM) that in fact leads to
almost certain loss for all but the founders
and primary promoters (who are enriched
from the purchases of victims/recruits), is a
misrepresentation of the facts, and can lead
to the defrauding of large numbers of
participants. MLM is the epitome of the type
of business activity the FTC) is pledged to
protect against “unfair and deceptive acts
or practices.”
35
Fitzpatrick, Robert, The Myth of “Income
Opportunity” in Multi-level Marketing, 2008.
7-21
MLM’s candlestick income distribu-
tion. When I first became interested in the
abysmal numbers associated with MLM
profit/loss rates, I was struck with a
phenomenon I had never seen in decades
of analysis of financial and entrepreneurial
business models. When I spoke at
conferences and workshops for law
enforcement personnel, I attempted to
display on a graph the distribution of income
across the entire spectrum of MLM
participants.
On the left of an income distribution
chart I would show a tiny few making huge
sums of money on the left of the horizontal
axis and the balance losing money on the
right side. The problem was that no display
media was wide enough to display the huge
disparity between winners and losers.
Those who made money would be less than
a half inch in width, while those who lost
money (after incentivized purchases and
expenses) would spread across the length
of the entire building in which we were
meeting if not the whole block.
In the UK’s case against Amway
36
, this
extremely unfair income distribution was
aptly described as a “candle stick.” The
following description by the finder of fact is
very revealing. If you have the patience to
read it and the statistical background to
understand it, you will be rewarded with
some very useful insights in just how
incredibly unfair MLMs can be.
(Conversions from pounds to dollars will
vary, but you can still grasp the
comparisons from relative size of the
numbers.)
Having set out the structure I turn to
my findings of fact as to what, in truth, this
structure produces for individual IBOs. The
case for the Secretary of State is that the
reality of the Amway business is that the
nature and rewards of becoming an IBO
and participating in that business are such
that only a very small number of IBOs make
any significant money from their
participation. In fact, the substantial
majority of IBOs make no money and
indeed by reason of their payment of the
36
Approved Judgment: The Secretary of State for
Business Enterprise and Regulatory Reform v.
Amway (UK) Limited May 14, 2008. §42-43
registration fee and the annual renewal
fees, lose money from their participation.
In its Points of Defense Amway does
not assert that this is not so, nor does it run
any positive case. It merely puts the
Secretary of State to proof. The Secretary
of State proves the case by statistical
analysis. For the period from 2001 to 2006
(a) 95% of all bonus income was earned by
just 6% of the IBOs; and (b) 75% of all
bonus income was earned by less than
1.5% of IBOs. In 2005-2006 there were
39,316 IBOs who shared a bonus pot of
£3,427 million. But of this total, 27,906
IBOs (71%) earned no bonus at all, and
101 IBOs (0.25%) shared £1,954 million
between them. That leaves a group of
11,309 IBOs to share a bonus pot of £1,473
million. Within that category there was a
group of 7,492 IBOs (earning 3%
commission) who between them shared
£101,400. This gave them an average
annual bonus income of just over £13.50, a
sum less than the annual renewal fee of
£18.00.
(I do not, of course, overlook the "retail
margin" earned on product purchased. from
Amway and not self-consumed: but the 3%
commission is earned when the monthly
points value is 200 PV, so the total retail
margin, allowing for self consumption, and
even assuming full-price sales, will be low).
If one were to represent this bonus
distribution on a graph with, a central
vertical axis containing the commission
bands (with 0% at the base and 21% at the
top), and the horizontal axis calibrating the
number of people in the class, then the bar
graph would resemble not a pyramid but a
candle stick, with a large solid base of IBOs
who earned nothing or virtually nothing and
a thin column of lBOs arising out of it who
earned 6 to 2l% commission.
A feature of that graph would be that
the group at the top of the candle would be
those who had been IBOs longest. So,
Trevor and Jackie Lowe earned a total
bonus of £141,000 (having been IBOs
since 1979). Of that bonus only £1,788
related to commission on their personal
volume (which suggests that they had
personally purchased about £8500 worth of
product in a year for on-sale to their own
customers). £30,000 was attributable to
the differential bonus earned on sales
made by their down line, and the rest was
attributable to the higher awards scheme to
which I have referred. The Stranneys
earned a total bonus of £59,142. They too
7-22
had joined in 1979. The bonus payable on
their personal purchases was £ 1,963. The
differential bonus earned on sales by their
down line was £15,660. The balance was
made up of the higher awards to which I
have referred. The Melvilles earned a total
bonus of £32,058. They joined in 1980. The
bonus earned on their personal volume was
£788. The differential bonus earned on
sales by their down line was £20,078. The
balance was made up of the higher awards.
On the other hand at the base of the candle
stick are almost all the recent joiners
together with a very considerable number
of people who have been IBOs for years,
but not made a financial success out of
their business.
The picture can be presented in a
variety of ways: but it is consistent.
Between 2001 and 2006 the proportion of
IBOs not earning any bonus income varied
between 69% and 78%. In year 2004/5 only
74 out of 25,342 IBOs earned over £10,000
by way of bonus. In that year only 4,076
IBOs earned enough bonus to cover the
annual renewal fee: 21,266 did not even
cover
their most basic running cost from bonus
payments (though there may be retail
margin).
If very modest business expenses are
factored in (say £1 00 on petrol or the
purchase of BSM) the picture is even
starker, with only 1,820 IBOs making
sufficient from bonus payments to cover
those expenses and 23,521 IBOs failing to
do so. In the period from 2000 to 2005
Chris and Sharon Farrier's bonus-income
ranged from £21,495 to £7,971 and
averaged £12,850 Over the same period
the income of Dr. Anup Biswas ranged from
£137 to £433 and averaged £306. These
are the people whose testimonials said
respectively that they were earning "the
equivalent of good executive size income",
or was deriving an income that "continue[d]
to climb to replace my full professional
salary".
I would add that as bad as these
numbers are they do not account for all
expenses. So the loss rate is actually far
worse than described above. I would also
like to emphasize that the extremely unfair
distribution of income described above does
not apply just to Amway, but to all MLMs for
which I have been able to obtain data on
average earnings of participants. It is not
just a few MLMs that are conducting unfair
and deceptive marketing practices, but
virtually all of them, as all MLMs are built on
a fundamentally flawed system of endless
chain recruitment of participants as primary
customers.
MLMs are the most unfair and
deceptive of all business oppor-
tunities, and of all pyramid
schemes.
In the original FTC v. Amway ruling in
1979, the “retail rules” supposedly used by
Amway to assure that products were sold
and not just stockpiled are based on the
questionable assumption that even though
Amway was structured as a pyramid
scheme, retail sales would serve as a
mitigating factor to minimize the harm. But
since the loss rate is so much higher for
product-based pyramid schemes (MLMs)
than for classic, no-product schemes, this
assumption should be challenged as totally
untenable.
In a classic 8-ball (1-2-4-8) no-product
pyramid scheme all the money from 14
downline participants goes to the person at
the top. Assuming the pyramid schemes
continues, that person would leave and
recruit another pyramid of participants.
Those on the second level of the original
pyramid would move up to the number one
position, and those on the bottom level
would each move up a level in the new
pyramid and recruit another two persons for
the bottom level. Those at the top would
cash out and go on to form other pyramids,
in an endless chain of recruitment of new
participants into an ever growing number of
pyramids. [See Appendix 7C for profit and
loss rates for classic, no-product pyramid
schemes.]
The inevitable result of such pyramid
schemes is that eventually recruitment will dry
up as the market becomes saturated or law
enforcement steps in and stops it. In any
event, when the pyramid ceases, the vast
majority of participants are guaranteed be in a
losing position at the bottom.
7-23
In a typical product-based scheme, or
MLM, like Amway or Nu Skin, investments are
disguised or laundered through product
purchases. Revenues from product sales are
channeled through a large infrastructure, with
not even half of the money going back to
those who generated it. And instead of going
to the top person of the 14 participants in a
no-product scheme, company payout must be
shared with tens of thousands, or even
hundreds of thousands of participants most
of it going to those at or near the top levels;
i.e., the TOPPs who are the driving force
behind product-based pyramid schemes. So
only a tiny amount is paid back to lower level
participants almost all of whom lose money.
Thus the loss rates for MLM
participants (averaging at least 99.6% as
shown in Appendix 7A) is far greater than
for participants in classic pyramid schemes,
which is approximately 90%.
Put another way, the odds of profiting
from a classic 8-ball no-product pyramid
scheme (close to 10% depending on how
many continue) is in the range of ten to 100
times as great as the likelihood of profiting
from a typical MLM program (less than 1%).
MLM is the worst of all classes of pyramid
schemes by any measure loss rate,
aggregate losses, or number of victims. (For
a chart comparing no-product with product-
based pyramid schemes (MLMs) and with
legitimate income options, see 7F.)
MLM is a mathematical trick played
on the unwary. MLM promises significant
rewards to those who invest time and
money in an MLM program, but delivers
losses to all but those at or near the top of a
large pyramid (or beginning of the chain) of
participants - who profit from the failed
investments of those beneath them in the
pyramid. As discussed above, MLM's, or
product-based pyramid schemes, cause far
more harm than other types of pyramid
schemes by any measure loss rates,
aggregate losses, number of victims, etc.
Based on figures released by the Direct
Selling Association, aggregate losses
amount to tens of billions of dollars and are
suffered annually by tens of millions of
victims worldwide. Of course, the DSA
refers to MLM revenues as “sales,” when in
fact with a 99% loss rate, such “sales”
represent losses for the vast majority of
participants.
In this regard, the following comment
from the trier of fact in the UK’s case
against Amway
37
is instructive:
. . . In my survey of the evidence I
have recorded some instances of
those who did have some success.
But they are the equivalent of one in
many thousands. If the reality of an
opportunity is fairly presented,
members of the public are free to try
and free to fail; and the mere fact that
some do fail would not compel the
conclusion that the opportunity was
not being fairly presented. But if
almost all do not achieve then I think
the inference is fairly raised that the
disparity between expectation and
experience is arises from a failure to
make a fair presentation of the actual
(as opposed to the theoretical or
exceptional) chance of success.
All of the foregoing supports the
obvious conclusion with which any rational
analyst would agree. There exists a critical
need for adequate disclosure of information
crucial to an informed decision by an MLM
prospect on whether or not to participate.
This will be the topic of the next section.
37
Approved Judgment: The Secretary of State for
Business Enterprise and Regulatory Reform v.
Amway (UK) Limited May 14, 2008. §54 (c )
The loss rate for MLMs is at least 99%.
This means that less than one in 100
MLM participants make a clear profit,
and at least 99 out of 100 participants
actually lose money! In fact, classic
no-product pyramid schemes are ten
to one hundred times as likely to result
in profits as are product-based
pyramid schemes, or MLMs.
7-24
The critical need for adequate
disclosure is herein under-
scored.
Persons who are considering buying
into an MLM are surprised to learn that the
numbers are so abysmal. A typical reaction
is “I knew that few people make any money,
but I had no idea MLM was that bad.” Even
consumer advocates say that it is far worse
than they imagined. And of course, those
who have already invested money in MLM
are sickened by the awareness of the scam
they have fallen into. “If I had only known,”
they say.
While the DSA/MLM lobby has mounted
a fierce resistance to providing transparency
in MLM reporting that could provide some
protection for consumers, it should be clear
from these studies that adequate disclosure is
absolutely essential. The
argument the FTC used for
exempting MLM in its
Revised Business Oppor-
tunity Rule was that it
would be too much of a
burden for participants to
hand out a one-page
document of disclosures to
prospects. Apparently
anticipating the outcry of
consumer advocates, they
pledged to deal with MLM
abuses by using Section 5
of the FTC Act. The
problem is that the FTC admitted to
prosecuting only 14 MLM companies in the
preceding ten years. Since virtually all MLMs
are violating Section 5, as clearly
demonstrated here, this would require that the
FTC increase its staff at least twenty-fold just to
handle the MLMs just commencing, not to
mention the hundreds that are still operating.
A rule requiring adequate disclosure is
the only cost effective way for the FTC to
handle the hundreds of deceptive MLM
programs. This problem was magnified
when an FTC administrative judge ruled that
Amway was not a pyramid scheme in 1979,
assuming compliance with some
exculpatory “retail rules,” which have never
been adequately enforced and probably
never could be, as they only address
behavior of participants, not underlying
flaws in the business model - or the
compensation plans which actually
discourage a retail emphasis.
In one of my many comments to the
FTC, I suggested a disclosure form that could
be very helpful in making more transparent to
consumers what the MLM opportunity was
or was not. For the form I proposed (revised
some), see Appendix 7D.
MLMs as “pay more” buyers’
clubs
Perhaps I am too harsh in my
judgment of MLM as an unprofitable even
fraudulent system. Actually, I would be all
right with any MLM continuing to operate, so
long as its promoters do not
present it as an “income
opportunity” or as a
“business opportunity.” If
they want to call it a
“buyer’s club,” where
participants are told they
get to pay more for some
good and some highly
questionable products,
and that they won’t make
any money doing so, that
would be fine with me.
Note to persons being recruited
by an MLM participant:
If someone tries to recruit you into an
MLM, you can save yourself the trouble of
researching the MLM and doing all this
debugging and calculating by asking the
person who is recruiting you to show you his
tax returns for the past year. Then ask that
others he has recruited in the past couple of
years show their tax returns or some proof
that they have earned the promised rewards
(less expenses). Be prepared for some
blank stares and evasive answers.
To present MLM as an
“income” or “business
opportunity” is misleading.”
However, it may be
acceptable to sell it as a
“buyer’s club,” where
participants get to pay more
for some good and some
highly questionable
products.
7-25
Conclusions
This book especially this chapter
presents the most thoroughly researched
independent analysis ever done of the
viability and profitability of MLM as a
business model. It has been long overdue,
as it is information that is vital for consumer
awareness and for regulatory rule-making.
This would have to include the FTC’s
Business Opportunity Rule, for which
comments received by MLM spokesmen
and participants (with the encouragement of
MLM promoters) were full of the
misrepresentations discussed in this and
preceding chapters.
With every MLM, where such data was
available, and after debunking the
deceptions in their reporting, the loss rate
was at least 99%, using liberal assumptions
relating to retention and cost of
participation. The average loss rate for the
30 reported here was 99.6%. And I believe
it safe to assume that the hundreds of
MLMs (with the four causative and defining
characteristics in their compensation plan)
38
that do not provide such data are not likely
to be more profitable because if they were,
at least some would have provided data for
competitive advantage.
This means that at best less than one
in 100 participants in all MLMs make a clear
profit, and at least 99 out of 100 participants
actually lose money! And a much smaller
percentage realize the earnings held out as
possible at opportunity meetings which is
usually those who joined very early in the
chain of recruitment. Newer recruits are
being sold a ticket for a flight that has
already left the ground.
As indicated above, one can do much
better at the gaming tables in Las Vegas.
And a person need not risk his or her social
capital treasured relationships with friends
and family one has spent a lifetime
cultivating. (NOTE: I am not promoting
gambling.)
38
See Chapter 2.
The fundamental flaws discussed in
this and prior chapters are confirmed with
this analysis. At the very least, it is safe to
conclude that MLMs are not legitimate
income opportunities. Recruitment-driven
MLMs are truly scams.
As a business model, MLM is likely
the most successful con game of all time.
The very people who are out recruiting are
themselves victims until they run out of
money and quit. And because victims
seldom file complaints, law enforcement
rarely acts. It is a vicious cycle, No
complaints, no law enforcement action; no
law enforcement action, no complaints. So
the game goes on.
7-26
Appendix 7A: Analysis of loss rates of recruitment-driven MLMs
for which we have received earnings data
Based on our analysis of their compensation plans, using the four causal and defining
characteristics (“red flags”)
39
as a checklist, ALL (100%) of the 29 listed below are
recruitment driven and top-weighted programs. This means that rewards are paid primarily
for the aggressive recruitment of a large downline, not for retailing products; and most of
the money paid by the company goes to participants at the highest levels. We have
analyzed the compensation plans of over 350 MLMs and determined that ALL (100%) are
recruitment-driven and top-weighted, so it seems justifiable to assume that the same results
could be expected for other MLMs.
40
NOTE: These calculations are based on actual company reports and the best
independent analyses available to the author, as explained in the preceding chapters. Of
course, anyone is welcome to perform their own calculations, but we should question any
calculations using assumptions by those in the industry. As in other reports we have
prepared, the same legal disclaimer applies.
41
MLM company
and year of
average earn-
ings report
42
Estim. min.
annual costs
for effective
recruitment
campaign.
43
Level at and
above which
net profits
possible
44
Approx. %
of active
participants
at that level
or above
45
Maxi-
mum
Reten-
tion
rate
46
Approx. % of all
partics that could
have profited from
participation
47
Approx.
% of all
partics who
lost money
48
Advocare
(2009)
49
$2,545
Silver
4.61%
10%
0.46% (0.0046) or 1
in 217 profits
99.54% lost
money
Ameriplan
(2008)
50
$2,545
SRSD
7.46%
10%
0.75% (0.0075) or 1
in 133 profits
99.25% lost
money
39
See Chapter 2 for these characteristics (red flags”) also available as a full report or summary at mlm-thetruth.com
40
We have received average income statements for several other MLMs, but without adequate data to do this analysis.
41
It is important that you make your own decision on whether or not to participate in an MLM based on your own
evaluation. These reports, lists, and opinions are intended purely as a communication of information in accordance
with the right of free speech. They do not constitute legal or tax advice. Anyone seeking such advice should consult a
competent professional who has some expertise on endless chain or pyramid selling schemes. Readers are
specifically advised to obey all applicable laws, whether or not enforced in their area. Neither the Consumer
Awareness Institute nor the author assumes any responsibility for the consequences of anyone acting according to
the information in these reports.
42
The most recent report available to the author at the time of the analysis.
43
Estimated minimum costs of conducting a successful recruitment campaign, based on the author’s one-year test
of a leading MLM. Costs includes incentivized purchases plus minimum operating expenses, corrected by COL (cost of
living adjustment, based on Consumer Price Index) since founding See chapter 5. Here we use the extremely liberal
assumption that total costs were only 10% of those of the author.
44
Estimated average net profits assume all expenses (including incentivized purchases and minimum operating
expenses) are subtracted from income. This is the “pin level” at and above which profits would be possible.
45
Referring to the level in the previous column per MLM company reports. If only “Active” participants
(“Distributors,” “Associates,” etc.) were counted, we can safely assume that the numbers on the report represent no
more than half of the total. If the requirement to be listed as Active is very restrictive, a factor of 25% is used instead.
46
See chapter 6 for how approximate attrition (and retention) rates for MLMs are estimated. The inverse of attrition is
retention, which is used to estimate the percentage who could profit. Retention is estimated to be a maximum of 10% if
in business for four to nine years, 5% for ten or more years. However, for this report, we use the liberal assumption
of15% for four to nine years and 10% for ten or more years. Newer MLMs are not included, as data to establish long-
term retention rates has not yet been established.
47
Average income exceeding all expenses (second column) for conducting a successful recruitment campaign.
48
In calculating percentage who lost money, those who dropped out are included. This is using the assumption that
participants who had arrived at such a high “pin level” that they were profiting would stay in the program since the
enjoy the “residual income” that promoters imply at opportunity meetings is possible.
49
“2009 Income Disclosure Statement” - published by Advocare
7-27
MLM company
and year of
average earn-
ings report
Estim. min.
annual costs
for effective
recruitment
campaign.
Level at and
above which
net profits
possible
Approx. %
of active
participants
at that level
or above
Max.
Reten-
tion
rate
Approx. % of all
partics that could
have profited from
participation
Approx.
% of all
partics who
lost money
Amway/
Quixtar (2001)
51
$2,090
Platinum
0.60%
10%
0.06% (0.0006) or 1
in 1,667 profits
99.94% lost
money
Arbonne Int’l
(2007)
52
$2,450
Area
Managers
0.59%
10%
0.059% (0.0006) or
1 in 1,659 profits
99.94% lost
money
Cyberwize
(2006-2007)
53
$2,381
Director
5.75%
10%
0.57% (0.0057) or
1 in 175 profits
99.43% lost
money
Ecoquest
(2005 - now
Vollara)
54
$2,306
Fast Start
Distributor
1.46%
Since
2000 -
-278,024
Dealers
55
0.44% (0.0044) or 1
in 227 profits
99.56% lost
money
FHTM (2009)
56
$2,545
Executive
Sales
Manager
5.19%
15%
0.78% (0.0078)
or 1 in 128 profits
99.22% lost
money
FreeLife Int’l
(2008)
57
$2,545
Ambassador
4.18%
15%
0.63% (0.0063) or 1
in 159 profits
99.37% lost
money
Herbalife
(2008)
58
$2,545
World Team
5.71%
10%
0.571% (0.0057) or
1 in 175 profits
99.43% lost
money
Ignite Stream
Energy (2009)
59
$2,306
Senior
Director
1.77%
15%
0.27%, (0.0027)
or 1 in 370 profits
99.73% lost
money
Immunotec
(2007)
60
$2,450
Silver
0.71%
10%
0.071% (0.00071) or
1 in 1,408 profits
99.93% lost
money
iNetGlobal
(2009)
61
$2,545
Diamond
Executive
2.9%
15%
0.87% (0.0087) or 1
in 115 profits
99.57%
lost money
Isagenix
(2007)
62
$2,450+
Star
Consultant
2.1%
10%
0.21% (0.0021) or
1 in 476 profits
99.79% lost
money
Mannatech
(2007)
63
$2,450
Regional
Director
7.16%
10%
0.72% (0.0072) or 1
in 139 profits
99.28% lost
money
Melaleuca
(2008)
64
$2,545
Director
III/IV
2.9%
10%
0.29% (0.0029) or 1
in 345 profits
99.71% lost
money
50
“AmeriPlan Independent Business Owner Income Disclosure Statement for 2008” - published by AmeriPlan
51
Average Annual Income for IBO’s in North America, 2001 Average Annual Earnings in U.S. Dollars.” ©2002 Quixtar, Inc.
52
Independent Consultant Compensation Summary U.S. “ (2007), published by Arbone, Int’l
53
“Cyberwize Income Disclosure Statement for 2006-2007” - published by Cyberwize
54
“Income Disclosure Statement” - provided by Ecoquest Int’l (now Vollara)
55
Ecoquest reported what all MLMs should report the total population base of recruits since the company’s
founding, or the year during which the first TOPPs (that are included in the report) joined the system. So we did not
need to estimate attrition rate.
56
“Income Disclosure Statement,” January 23,2009 – January 20, 2010. In business since 2006.
57
“2008 Annual Income Statistics” - published by FreeLife Int’l
58
Herbalife: “Statement of Average Gross Compensation of U.S. Supervisors in 2008” – published by Herbalife
59
“Income Disclosure” July 2008 – June 30, 2009” - published by Ignite
60
“Immunotec: INCOME DISCLOSURE REPORT – 2007” – published by Immunotec
61
“INCOME DISCLOSURE STATEMENT FOR INETGLOBAL.COM” 1 Jan 2009 – 31 Dec 2009
62
“Annual 2007 Isagenix Independent Associate Earnings Statement” - published by Isagenix
63
“2007 U.S. Income Averages: 2007 Annualized Income Averages by Status” published by Mannatech
64
“2008 Annual Income Statistics” published by Melaleuca. This Melaleuca report is one of the most obfuscated
reports I have analyzed. All buyers are designated “customers.” A certain percentage are deemed “business
builderfs,” and percentages of these are in turn percentages of all customers, and a percentage of these are in
“development” or “leader” status. Thus, those who are in the profit category are made to appear a much larger
7-28
MLM company
and year of
average earn-
ings report
Estim. min.
annual costs
for effective
recruitment
campaign.
Level at and
above which
net profits
possible
Approx. %
of active
participants
at that level
or above
Max.
Reten-
tion
rate
Approx. % of all
partics that could
have profited from
participation
Approx.
% of all
partics who
lost money
Mona Vie
(2008)
65
$2,306
Star 500
1.95%
15%
0.29% (0.0029)
or 1 in 345 profit
99.71% lost
money
MXI Corp
66
(Xocai - 2009)
$2,232
Silver
Executive
3.75%
67
15%
0.56% (0.0056) or 1
in 179 profits
99.44% lost
money
Nikken
(2007)
68
$2,450
Gold
0.82%
10%
0.082% (0.00082)
or 1 in 1,216 profits
99.12% lost
money
Nu Skin
(2008)
69
$2,545
Qualifying
Executive
70
6.22%
10%
0.62% (0.0062) or 1
in 161 profits
99.38% lost
money
Reliv
(2005)
71
$2,306
Key
Director
72
3.12%
10%
0.312% (0.0031) or
1 in 321 profits
99.69% lost
money
SendOutCards
(2009)
73
$2,232
74
Senior
Manager
4.22%
15%
0.35% (0.0035) - or 1
in 286 profits
99.65% lost
money
Sunrider
(2007)
75
$2,450
Business
Leader
11.19%
10%
1.12% (0.0112) or 1
in 89 profits
98.9% lost
money
Symmetry
(2003)
76
$2,175
$201-500/mo.
income level
3.3%
10%
0.33% (0.0033) or 1
in 303 profits
99.67% lost
money
Tahitian Noni
Int’l (2007)
77
$2,306
Jade
3.59%
10%
0.36% (0.0036)
or 1 in 278 profits
99.64% lost
money
Tupperware
(2008)
78
$2,545
Manager
2.85%
79
10%
0.285% (0.0028)
or 1 in 351 profits
99.71% lost
money
USANA
(2005)
80
$2,545
Achiever
4.7%
10%
0.47% (0.0047) or 1
in 213 profits
99.53% lost
money
percentage than would appear in the report. I doubt that anyone looking at the numbers to decide on participation
could get the true likelihood of profiting from the information provided.
65
“Income Disclosure Statement Global 2008” published by Mona Vie. Mona Vie calls those who made a purchase
in the past 12 months but failed to meet four criteria are classified “wholesale customers,” lessening the percentage
of distributors who would otherwise be considered customers.
66
Xocai 2009 “Income Disclosure statement” – published by MXI Corp.
67
The percentage of Associates who did not qualify under strict standards as “Active Associates” is not disclosed. A
liberal assumption of 50% of all Associates being “Active” is used here.
68
Average Consultant Income Sheet published by Nikken. Nikken has two sets of income statistics, one for sponsoring
levels and one for leadership levels. I assumed that leadership levels come out of and do not exceed the top sponsoring level
(Bronze).
69
“Nu Skin Enterprises, Inc.: 2008 Distributor Compensation Summary” – published by Nu Skin
70
This illustrates how these assumptions are extreme in favor of the MLMs in this table. In my own personal
experience withNu Skin, I was losing $1,250 per month even at Executive level almost to Gold level.
71
“2005 Earnings Statisics” – published by Reliv
72
Reliv only lists earnings for Director and above, with six levels below all essentially losing money
73
“2009 Income Disclosure” – published by SendOutCards
74
Still in hypergrowth stage typical of any new MLM, or product-based pyramid scheme
75
“ Income Disclosure Statement: January – December 2007” – published by Sunrider
76
“Vision: Earnings Matrix Based on 2003” – published by Symmetry
77
“Average Incomes of U.S. IPCs” – published by TNI
78
“2008 Income Disclosure Summary” published by Tupperware which appears to have changed their
compensation plan in April of 2005 to provide greater rewards for high level participants (“Directors”). Reported in
Presentation Summary, S2Sales Force Structure.Earnings Conference Call, Jan. 31, 2007.
79
This number is likely inflated because Tupperware did not report the plan participants who received no commissions.
80
“2005 Average Income of Associates” published by USANA. I would have used their 2008 report, but they began
selectively reporting only the most active of participants (“Associates”) and suggested their numbers represented
average total earnings a huge deception. Apparently the 2005 numbers did not look good enough, so they changed
7-29
MLM company
and year of
average earn-
ings report
Estim. min.
annual costs
for effective
recruitment
campaign.
Level at and
above which
net profits
possible
Approx. %
of active
participants
at that level
or above
Max-
imum
Reten-
tion
rate
Approx. % of all
partics that could
have profited from
participation
Approx.
% of all
partics who
lost money
World Ventures
(2008)
81
$2,306
Senior Rep-
resentative
0.2%
15%
0.03% (0.0003) or 1
in 3,333 profits
99.97% lost
money
Xango (2007)
82
$2,545
5K
1.22%
15%
0.18% (0.0018) or 1
in 556 profits
99.82% lost
money
Yor Health
(2010)
83
$2,545
Copper
2.52%
84
15%
0.378% (0.0038)
or 1 in 263 profits
99.62% lost
money
Your Travel
Biz (YTB-
2007)
85
$2,545
$2,500-5,000
per month
N/A (only total
since 2001)
N/A
0.207% (0.002067)
or 1 in 484 profits
99.79% lost
money
Approx.
average
profit and
loss rates
of partici-
pants
N/A
N/A
N/A
N/A
0.4.2% (0.0042)
or 1 in 238
profits
99.6%
lost
money
Observation from Appendix 7A:
In every case, using the analytical framework described above, the loss rate for all of
these MLMs ranged from 99.12% to 99.97%, with an average of 99.6% of participants
losing money. On average, one in 238 actually profited after subtracting expenses,
and 996 out of 1,000 lost money to say nothing of the time invested.
The most liberal assumptions that could reasonably be used in favor of the MLMs
were applied to this table of MLM loss rates. Using the more realistic assumptions
discussed in prior chapters, the average loss rate for these MLMs would have
averaged no better than 99.9% - with less than one in 1,000 profiting significantly.
Also, I would estimate that the number of new recruits who wind up
receiving the promised substantial “residual income” held out at MLM
opportunity meetings is no better than one in 25,000 recruits!
their reporting to make them look better. For more on USANA’s deceptive reporting, search “USANA” in The Fraud
Files at www.sequenceinc.com
81
“World Ventures Marketing. LLC: Annual Income Disclosure Statement” – published by World Ventures
82
“Income Disclosure Statement: 2007 Average Monthly Earnings by Rank for All Markets” published by Xango
83
“YOR Income Disclosure Statement”
84
Total population of reps from beginning of company was reported to be 224,440 - which is what was needed for the
calculations.
85
“Rep Earnings Report July 2007”
As a general rule, the more a new recruit invests
in an MLM program, the more he or she loses.
This, of course, is true of most any scam.
7-30
Appendix 7B: List of MLMs for which compensation plans have been
evaluated by Jon M. Taylor, MBA, Ph.D. (as of January 1, 2011)
1Cellnet
4Life Int'l
5Linx
A. L. Williams
Acai Plus
Achievers Unlimited
ACN
Adcalls
Advantage Conferences
Advantage Marketing Systems
Advantage Neutraceuticals
Advocare
Affordable Energy
Agel
AIM
AliveMax
All-star Entrepreneur
Amazon Herb
Ambit Energy
American Longevity
Ameriplan USA
Amerisciences
Amkey
Amsoil
Amway-Quixtar
American Marketing Systems
American Petroleum Promotions
Amigo Health
Annasa
Apeus
Arbonne
Ardyss International
Ascend Technologies
Ascential Bioscience
At Home America
Avalla-Distributes Nutrimetrics
Avon
Baby Crazy
Beach Body
BeautiControl Cosmetics
Bel'Air
Better Universe
Beyond Freedom Seminars
bHIPGlobal
Big Planet (Nu Skin)
Biogen
Biometrics
Bioperformance
BioPro
Bodywise
Bookwise Books
Brain Garden
Business in Motion (BIM)
Celebrating Home
Cell Tech
Cell Wireless
Ceres Living
Champion Communications
Cie Aura
Citizenre
Cleur
Cognigen
Conklin
Cookie Lee Jewelry
Creative Memories
Cyberwize
Daisy Blue
Digital Crown Holdings Ltd.
(DHCL)
Direct from Vatican City
DoTERRA
Drink ACT
DSX
Dubli
Dynasty of Diamonds
E. Excel
Earth Essence
Easy Daily Cash (2-up)
Ebiz.com
Ecoquest
eFoods Global
eFusion (acai)
Eido
Eiro
Elur
Emerald Passport (Profit Masters)
Empire Dreams
Empower Net
Enagic (Kangen water)
Enfinitia
Eniva Gold Marketing
Enliven
EnvisionCC
Epic Network
Escape International
Essante
Essentially Yours
Evolution International
Excel Telecommunications
eXfuse
Extreme Research
EZ Wealth by Design
First Financial Security
First Fitness International
Fuel Freedom International
FFSI
FM Group World
For You
Forever Green
Forever Int'l
Forever Living
Formor Int'l
Forte Builder (New Vision)
Fortune Hi-tech Marketing
Free Life International
Freedom Rocks
Fruda Vida International
Frutaigo
Fuller Brush
Fun Unlimited
Gano Excel
GBG
Gemcap
Gem Lifestyle
Genewize Life Sciences
GDI - Global Domain Int’l
Global Equity Marketing and
Global Equity Lending
(World Leadership Group)
Global Health Trax
Global Research Network (1-up)
Global Resorts Network
Global Travel Trends (PRT Travel)
Global Wealth Trade
GNLD
GoHFT
Gold Mine International
Golden Neo-life Diamite
GoldQuest
Goldshield Elite
Good Life International
Goyin
Great Life Int'l
HBW Insurance and Financial
Herbalife
Heritage Health Products
Heritage Makers/li>
Hsin Ten Enterprise USA
iBuzzPro
Ignite/Stream of Energy
Igonet
Immunotec
iNet Global
Inner Light
Integris Global
IDN (Nu Skin)
International Galleries, Inc. (IGI)
Isagenix
ITV Ventures
It Works
IV-7 Direct
Jafra
Jewelry by Park Lane
Jus International
K-Link
Kaire
Kangivity Global
Kanosis
Karemore
Kleeneze
Kyani
Ky-Ani Sun
Learning Global USA
Leaving Prints
Legacy for Life
Lexxus
Liberty International
Liberty League Int’l (LLI)
Life Force International
Life Max
Life Plus
LifeWave
Life without Debt
Lifestyles USA
Lightyear Alliance
The Limu Company
7-31
Livinity
Longevity Network
Mandura
Mannatech
Market America
Mary Kay Cosmetics
Matol Botanical
Mavericks (World Health Card)
Max GXL
Max International
Maxxis 2000
Me2Everyone
Melaleuca
Menage International
ML International
MMOGULS
Mona Vie
Monarch Health Sciences
Mona Vie
Morinda (Tahitian Noni Int’l)
Moxxor
MPB Today
Multi-pure
MXI-Xocai
My4Life
My7Diamonds
My Leisure Business
Narc that Car
NAA - National Agents Alliance
National Lending Corp.
Native American Nutritionals
Natural Air Products
Nature's Own
Nature's Sunshine
NeutroGenesis
Neways
New Quest International
New Vision USA
NextFit
Nexx
NHT Global
Nikken
Noevir
Nouveau Cosmeceuticals
Nouveau Riche University
NSA (Juice Plus)
Nucerity
Numis Network (coins)
NuLegacy Rx card
NuMed
Nu Skin/Pharmanex/Big Planet
Nussentials
Nutronix
Nuvante
Ohana Health
Omegatrends
Ominex
Omnitrition
One24
Online Exchange
OnPoint Direct
Orender International
Organo Gold
Orovo
Our World Network
Oxyfresh
Palmary
Passport LLC
Petromagic
Pharmanex (Nu Skin)
PhotoMax (Nu Skin)
Plexus Pink
PM International AG
Power2Marketing (P2M)
Power Mall
Prepaid Legal
Primerica Financial Services
Prixdale Ventures
The Profit Masters (Emerald
Passport)
Pureworks
Purse Party
Qing Mei (cards)
Quixtar (Amway/Alticore)
Questnet
RBC Life Sciences
RMP Infotech
Refer Life
Reliv
The Right Solution
Rodan & FIelds - Victoria
SkinCare
Royal Body Care
Saraha of India (Saraha
Conserve & Comosale)
Scent-sations
Sendoutcards.com
Sene Gence Int'l
Sensaria
Sevea
Shaklee
Share the Wealth
Sibu
Silver Cache
Slender Now
Soteria/ It Works Marketing
Southern Living at HOME
Sportron
Spring Wellness
Stampin' Up!
Stem Tech Health Sciences
Stimulife
Success University
Sunrider
Supralife
Sweet Living
Swiss Just
Symmetry
Synergy Worldwide
Syntec
Tahitian Noni Juice ( Morinda)
Talk Fusion
Take Shape for Life
Team Everest
Team LIfe Changes (Nutraburst)
Team National
The Traveling Vineyard
Tiens Biotech Group
Tianshi
Transcend Mktng Int'l, Inc. (TMII)
Tomboy Tools
Tom Danley's Tape of the Month
Top Line Creations (TLC)
Traverus Travel
Trilogy
Triunity Int'l
Trivani
Trivita
Tupperware
TVI Express
Ubifone
UltraStore
Unicity
Univera Life Sciences
USANA Health Sciences
Vemma
Visalis
Vision for Life
Vision Travel
Vitagenesis
Viva Life Science
VM Direct (Hello world)
Votre Vu
Xyngular
Waiora
Watkins
Wealth Pools Int'l
Wellness International Network
(WIN)
Woosh
World Financial Group
World Group Securities
World Leadership Group
World Lending Group
World Marketing Alliance (WMA)
World Ventures
Wowgreen
Wynlife Healthcare
Xango
XELR8
Xocai
Xooma
XOWii
Xzotto
Yoli
YOR Health
Young Living Essential Oils
Youngevity
Your Travel Biz (YTB Travel
Network)
Zamu
Zamzuu
Zermat International
Zija
Zrii
Zu-B
Zulian
Zurvita
7-32
Appendix 7C: Winners and losers
in a classic no-product 8-ball (1-2-4-8) pyramid scheme
Cycle
Number of
pyramids
Total number of
participants*
Number
who profit**
Percentage
who profit***
Percentage
who lose
1
1
15
1
6.67%
93.99%
2
3
31
3
9.68%
90.32%
3
7
63
7
11.11%
88.89%
4
15
127
15
11.81%
88.19%
5
31
255
31
12.10%
87.84%
6
63
511
63
12.33%
87.67%
7
127
4123
127
12.41%
87.59%
8
255
2047
255
12.46%
87.54%
9
511
4095
511
12.48%
87.52%
10
1023
8191
1023
12.49%
87.51%
Profits broken down in a classic no-product 8-ball (1-2-4-8) pyramid scheme:
Order of participants Revenues to each Number of participants
entry into the scheme participant at that level at that level
Initiator $140,000 1
2
nd
participants entering the system $120,000 2
3
rd
$112,000 4
4
th
$98,000 8
5
th
$84,000 16
6
th
$70,000 32
7
th
$56,000 64
8
th
$42,000 128
9
th
$28,000 256
10
th
$14,000 512
Total number of participants who would profit 1,023
Number of participants at the lower levels who would
lose money 7,168
Total of all participants in the scheme 8,191
Per cent who profit (assuming all those who profit reinvest in
new cycles of the pryamid 12.49%
Percent who lose money at the 10
th
level 87.51%
* This includes all who participated, regardless of how many times.
** This is the number of participants who have cashed in at least once and some multiple times.
*** This assumes every profiting participant keeps investing in new pyramid cycles. The
percentage profiting would be slightly higher or lower depending on how many participants
dropped out and when.
7-33
Appendix 7D: A simple form that would disclose crucial information
to prospects
Average payments to and purchases from all WealthPlus
1
participants
who had enrolled
2
within the past three years
Total number of participants
3
recruited during the three-year period of the report 100,000
Total of all purchases
4
of products and services for the past year from WealthPlus
by (the same group of) participants who were enrolled and authorized to recruit
other participants within the past three years $87,835,000
Total payments in commissions to these participants for the past year $25,390,000
Percentage of distributor-generated revenue rebated to these distributors (payout) 28.9%
Average purchases of products and services
5
by these participants from WealthPlus $878.35
Average commissions and bonuses paid by WealthPlus to each of these participants $253.90
Average income/loss of participants in this group of participants (minus) 624.45
Range of annual Average
Commissions
6
purchases Total commissions
received by from com- paid by company
participants pany for % of total Number of to distributors
from WealthPlus each level participants* participants at each level
Over $500,000 $20,000 0.001% 1 $1,500,000
$250,000-$499,999 $18,000 0.005% 5 $3,500,000
$100,000-$249,999 $16,000 0.01% 10 $3,000,000
$50,000-$99,999 $14,000 0.05% 50 $3,500,000
$25,000-$49,999 $12,000 0.01% 100 $3,000,000
$10,000-$24,999 $10,000 0.03% 300 $3,600,000
$5,000-$9,999 $8,000 0.05% 500 $3,500,000
$1,000-$4,999 $3,400 2.0% 2,000 $3,000,000
$1-$999 $1,200 7.0% 7,000 $700,000
$0 participants who made purchases
but did not qualify
for commissions
6
$400 80% 80,000 0
$0 participants who enrolled but made no
Purchases
7
since enrolling $0 10% (approx.)10,000 (approx.) 0
Totals $87,835,000 100% 100,000 $25,300,000
__________________________________________________________
See “Explanatory Reference Notes for FTC Officials” on the following page.
7-34
Explanatory Reference Notes for FTC
Officials:
1
WealthPlus International, Inc. is merely a
fictitious name used for illustrative
purposes. Also, all of the numbers used in
this chart are fictitious and for illustration
only.
2
Enrolled participants are persons who
signed a contract allowing them to buy
products at discounted or wholesale prices
from the company and authorizing them to
recruit other persons into the company,
from which the enrolled participant could
profit (in commissions, bonuses, etc.) from
sales to said persons.
3
These statistics include ALL persons who
contracted with the company as
participants within the past three years (or
other designated time period). This is to
correct the typical deceptive reporting
practice of MLM firms of counting only
“active distributors” in the past year (or
other limited time period). They eliminate
the recruits that dropped out. Their base for
comparison thus represents only a small
slice of the total recruits. Note that while
eliminating participants that contracted to
join and then dropped out, this small base
of participants is compared with participants
who may have been with the company for
five to twenty years at a certain level
often from the beginning of the chain of
recruitment. The statistical results are
extremely skewed, making the MLM
“opportunity” appear to be profitable for
more recruits than is actually the case. The
above form would help correct these
deceptions. Those that had been with the
company for longer than three years would
not be included in this disclosure.
4
This number must include ALL purchases
from the company, including products,
training, sales aids, telecommunications
and other electronic aids, etc. This makes it
possible for recruits to see if it is likely that
more money will be received from the
company than is paid to it. It also will help
determine if the company is a legitimate
business opportunity or merely uses the
“business opportunity” as a ruse to get
participants to buy products with few real
customers outside the network of
participants. NOTE: Because only
participants recruited in the past three
years are counted, the percentage payout
is unusually low, even for an MLM. This is
because the early entrants, who joined at or
near the beginning of the recruitment chain
and who are harvesting a disproportionate
portion of the commissions, are not
included in this figure.
5
Additional expenses would include any
“sales tools” sold by upline participants
and normal operating expenses, such as
travel and telephone and Internet costs
6
Instead of reporting income by designated
payout levels (Blue Diamond, Diamond,
Ruby, etc.) these dollar categories make
possible comparisons between MLM
companies and make transparent the
income distribution that hitherto has been
obfuscated by complex compensation plans
that are difficult to compare. Note that the
breakdown of payments includes some
very high income levels. This is to validate
the claims of some MLM promoters of huge
incomes.
7
Listing persons who bought products but got
no payout from the company makes
transparent the persons who did not “qualify
for commissions due to failure to buy (sell) a
minimum number of products in order to
qualify for commissions or to advance in the
scheme.
NOTE ON SIMPLICITY AND PRIVACY Companies today use computers that
would make the processing of this information fast and relatively simple. It would
not be a burden for them and none to individual participants. And no person
would need to have his/her information associated with his/her name, so privacy
should be of no concern.
7-31
APPENDIX 7F: Network Marketing Payout Distribution Study Letter to
Presidents of 60 Prominent MLM* Companies
May 13, 1999
ATTN: ___________, President
Company name & address
Dear Mr./Ms._____________:
For the past two years I have researched the field of network marketing (a.k.a. multi-level
marketing or ―MLM‖*) and have interviewed hundreds of people who had been involved in a
wide variety of programs. My research, while initially positive, uncovered more and more very
unsettling problems with MLM.
When speaking on the subject of MLM to local groups I have received much feedback from
participants and critics of MLM. One tax accountant who was a principal of H&R Block in northern
Utah stated that over the years he and his staff had prepared thousands of tax returns, and of the several
hundred of these who he knew had been involved in MLM, he could remember only one who had ever
reported a net profit on his return.
Though I already knew that the actual success stories were far less than one would be led to
believe from attending a typical MLM opportunity meeting, this tax man’s report was shocking
to those of us who heard it. So I called tax accountants and preparers in other areas to see if their
experience was the same. Each of them claimed similar experiences with their clients over the
years. Others who work with peoples’ money, such as certified financial planners, insurance
underwriters, and bankers, have relayed similar feedback.
I will soon be publishing this information for the benefit of consumers, educators,
legislators, and regulatory agencies who have an interest in this topic. The page that follows
presents the essence of my conclusions, which unfortunately are not favorable for the MLM
industry. So I felt it only fair to allow for rebuttal from you and others who may have an interest
in seeing a balanced treatment of the subject. So I am offering you that opportunity and the
format for doing so.
Your assistance in gathering objective information will be greatly appreciated. I am not
interested in anecdotal material, which may be no more valid than stories of persons who won a
lottery or a sweepstakes. And vigorous arguments to the contrary will not help I believe I’ve
heard them all. What will carry weight is data which breaks down the distribution of payouts to
your distributors, extracted from your data base of distributors. The information you provide
must be verifiable by independent audit, as consumer protection agencies and legislators may
choose to validate this material. Following this letter are instructions for providing the
information.
You should be able to access this information readily from your database. However, if you
prefer not to provide this information because it won’t reflect well on your program, I can
certainly understand your reluctance. But such refusal will be interpreted to be an answer in
itself. I shall be looking forward to your response.
Appreciatively,
Jon M. Taylor, Ph.D., President
Consumer Awareness Institute
* Originally, NWM (for network marketing) was used in the letters, instead ofMLM‖ (rev. 6-30-06
Letter to MLM Presidents, page 2
7-32
Network marketing has wide appeal.
Network marketing (aka ―multi-level market-
ing,‖ or ―MLM‖ for short) offers the opportunity
for an individual to conduct a business without
having to bother with expensive resources such as
physical plant or retail storefront, warehousing,
employees, advertising, or other costs typically
associated with running a business.
MLM promoters claim that with MLM, large
(leveraged) incomes can be produced by
recruiting a downline (network) of multiple layers
of distributors upon which a distributor can draw
commissions and bonuses, the amount depending
on the type of compensation plan and the size and
character of one’s ―downline.‖ Such an
organization can be built from one’s own home
without the expenses and complications typically
associated with other types of businesses.
MLM promoters claim that MLM offers not
only financial independence with minimal
investment, but a level playing field in which
anyone can participate, regardless of sex, age,
education, or financial resources. Other
advantages include the social benefits and
recognition of building one’s own organization
and the backing of a MLM company that provides
the products and infrastructure necessary for
success.
Network marketing poses problems for
most participants, resulting from
pyramidal concept, motivation, and effects.
When the Federal Trade Commission ruled
in 1979 that Amway was not an illegal pyramid
schememainly because legitimate products
were offered, the floodgates were opened and
multi-level marketing programs began to
proliferate. But what is often ignored is the fact
that MLM programs are still pyramid schemes,
modified by a variety of compensation systems
that change the character of the pyramid, but not
the essential pyramidal concept, motivation,
and effects.
The pyramid concept in MLM is seen in
multiple layers of distributors, with lower level
distributors contributing income to an ―upline‖
who may have little to do with a given sale. This
is distinguished from the typical retail scenario in
which a retailer may get two or three times the
return per sale as the wholesaler, whereas with
MLM the upline distributor may get as much or
more of a return per sale (in commissions and
bonuses paid by the company) as the front line
distributor who actually sells the product.
Because MLM compensation systems reward
front line distributors only a small commission
(usually less than 10% - not counting assumed
resale of expensive products at retail markup) for
selling products, recruiting to gain income from
downline distributors is vital to earning a
significant income. This is distinguished from
other direct sales programs, in which the person
selling and servicing the product typically is paid
commissions from the company of from 20% to
50% of the sale enough incentive to concentrate
on the end user as a valued customer.
The motivation of most MLM is the
opportunity to make large amounts of income
for a minimal investment of time and money.
One of the primary appeals of MLM is the
concept (touted at MLM opportunity meetings) of
―time freedom‖ or ―leveraged income,‖ which
allows a person to gain an income flow from the
efforts of others without having to work directly
for one’s own income. But because of MLM
compensation systems, this requires success at
recruiting a downline, more than on selling the
products directly.
Critics complain that many MLM distributors
place too much emphasis on the ―opportunity‖ as
opposed to the product, thus blurring the
distinction between the product and the
opportunity. As I mentioned, this can be
accounted for by the reward structure of MLM
compensation systems, which benefits primarily
top upline distributors who may receive
extremely large commissions from their aggregate
downline. An inordinate appeal to greed often
becomes the primary motivation.
A most troubling aspect of MLM is its
effects on people. Because the compensation
plans are heavily weighted to reward upline
distributors for their recruitment efforts and
because of the pyramidal nature of these
systems, extraordinary income differentials are
created between upline and downline
distributors. In fact, after deducting expenses for
building and maintaining a network, only a tiny
fraction of MLM distributors ever report a
positive income on their income taxes.
Letter to MLM Presidents, page 3
7-33
And if products purchased from the company (that
likely would not have been purchased were they
not participants in the program) are subtracted, far
less than one out of 100 distributors earns more
than a minimum wage for their efforts. A high
percentage of distributors lose money much
higher than most other legitimate business and
income pursuits.
Careful examination of most MLM
programs reveals a pattern of exorbitant
incomes accruing to relatively few top
distributors at the expense of hundreds and
even thousands of downline distributors who
even with diligent effort come away empty-
handed. In this respect MLM is akin to illegal
(no-product) pyramid schemes.
It is interesting to compare the odds of
success of MLM schemes with legalized gambling
in Nevada. It appears that on average one could do
better at most any of the gaming tables or slot
machines in Las Vegas without investing all that
time and placing valued relationships at risk.
Some zealous MLM distributors will
mortgage their homes or max out their credit cards
(buying MLM products and other expenses) to
finance their ambition to achieve top levels in
their organizationwhich is seldom achieved.
Others focus so much on recruiting to meet
escalating volume requirements for higher
distributor levels that they ignore the needs of
spouse and family members.
Sometimes the recruiting practices of MLM
distributors are deceptive and overbearing. Often
MLM distributors will alienate friends and family
members they endeavor to recruit for what seems
to them a self-centered pursuit of a vaporous
dream.
Summary and invitation for rebuttal
In summary, with network marketing, what
appears on the surface to be a fair and enabling
marketing system for participants is in reality a
pyramid scheme with characteristics of concept,
motivation, and effects similar to those of clearly
illegal no-product pyramid schemes.
You are invited to prove me wrongat
least for your company. This can best be done
by providing full disclosure on payout
distribution to your distributors on the
attached form. For the purposes of this study,
this information must be broken down by
percentiles, not by distributor level.
Please note that I am not asking you to reveal
sensitive information, such as individual
distributor incomes or even your annual profits,
which you may wish to keep confidential. It is
average payout to distributors by percentiles (as
indicated on the attached form) that will satisfy
the objectives of this study for the benefit of
consumers.
Please also note that I am offering two
options for your response an easy one (Option
A) and a more
comprehensive one (Option B). It is assumed that
Option A could be competed quickly and easily
from your existing accounting system. Option B
requires a more extensive breakdown, but
would offer to those interested more conclusive
evidence that your company does or does not
base its compensation to distributors on a
pyramidal structure, as discussed above. For
the purposes of this study, Option B would be
much preferred, if you can return such data to
us within a month or so.
We are not making any assumptions about
how much effort was put into any given MLM
program or compensation system, as it relates
to success of failure of any specific distributor
or program. So it is important that all
participants in your MLM program for the
year be included, even those who only bought a
distributor starter kit or set of samples
whether or not they have done anything with it.
Please mail completed form to:
Network Marketing Payout Distribution Study
Consumer Awareness Institute
Letter to Presidents of 60 Prominent MLMs, page 4
OPTION A: Distribution of Payout to Distributors for the Most Recent Fiscal Year
Beginning____________ and Ending ___________
Company name______________________ Address______________________________________________________
City, state, zip__________________________________ Contact person_________________ Tel. no. (_____)_______
Please check ( ) one:
___a. We are willing to provide the information below and have it made available to the public.
___b. We are providing the information below with the understanding that it may be used for compiling industry statistics
but not identified with our company in published reports.
___c. We are not willing to provide the information requested. We realize that in refusing to do so we may be tacitly
conceding the conclusions drawn in the preliminary two-page report, entitled, ―Network Marketing Payout Distribution
Study.‖
If you are interested in receiving information on the completed report when it is done, please check here_____
(This research report is to be sold for a reasonable priceyet to be determinedto recover costs.)
Important instructions: For purposes of analysis, distributors are to be broken down by distributor payout percentiles, not
company-established distributor levels. Also, it is important that every person who has enrolled as a distributor (i.e.,
purchased starter kit or samples, or signed a distributor agreement) be included in these statistics, including those who have
not sold anything or quit, even after one day.
Average net payout*
Average total company Less: average total per distributor deduct
Percentile break- payout per distributor dollar amount per total products & services
down in payouts (all commissions and distributor of distributors purchased
to distributors Total number of all bonuses paid by the purchases of goods from your company,
(by percentile, not of your distributors company, but excluding and services from total commissions
distributor level) at this payout level retail margins) from your company you paid them
Top 1/10 of
the top 1%
of distributors _________________ $____________________ $_______________ $________________
Bottom 9/10 of
the top 1%
of distributors _________________ $____________________ $_______________ $________________
Next 9/10 of
the top 10%
of distributors
(the 2nd to the
10th percentiles) _________________ $_____________________ $_______________ $________________
Bottom 90%
of distributors ___________________ $_____________________ $_______________ $________________
(Total 100%)
*It is recognized that net income reported here does not take into account operating costs to distributors for conducting their
MLM business. Such costs may include, travel, postage and shipping, long distance and other telephone costs, advertising,
rental of meeting rooms and/or office space, fees for company conferences or retreats, supplies, sales materials, and other
expenses.
THANK YOU FOR YOUR HELP! © 1999 Jon M. Taylor
Letter to Presidents of 60 Prominent MLMs, page 5
OPTION B: Distribution of Payout to Distributors for the Most Recent Fiscal Year
Beginning____________ and Ending ___________
Company name_______________________ Address_______________________________________________
City, state, zip_______________________________Contact person_______________Tel. no. (____)________
Please check ( ) one:
___a. We are willing to provide the information below and have it made available to the public.
___b. We are providing the information below with the understanding that it may be used for compiling industry
statistics but not identified with our company in published reports.
___c. We are not willing to provide the information requested. We realize that in refusing to do so we may be
tacitly conceding the conclusions drawn in the preliminary two-page report, entitled, ―Network Marketing
Payout Distribution Study.‖
If you are interested in receiving information on the completed report when it is done, please check here_____
(This research report is to be sold for a reasonable priceyet to be determinedto recover costs.)
Important instructions: For purposes of analysis, distributors are to be broken down by distributor payout
percentiles, not company-established distributor levels. Also, it is important that every person who has enrolled
as a distributor (i.e., purchased starter kit or samples, or signed a distributor agreement) be included in these
statistics, including those who have not sold anything or quit, even after one day.
Average net payout*
Aver. total company Less: average total per distrib. deduct
Percentile break- payout per distrib. dollar amount per total products & services
down in payouts all commissions and distributor of distribs purchased
to distributors Total no. of all bonuses paid by the purchases of goods from your company,
(by percentile, not of your distrib’s company excluding and services from from total comis-
distributor level) at this payout level retail margins) your company sions you paid them
Top 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Second 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Third 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Fourth 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Fifth 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Sixth 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Seventh 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Eighth 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Ninth 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
Bottom 1/10 of
the top 1% _____________ $_____________________ $_______________ $______________
continued
Letter to Presidents of 60 Prominent MLMs, page 6
After breaking down average payout per distributor for the top 1% by tenths of a percent, please
break down the next 10% by whole percentiles:
Average net payout*
Aver. total company Less: average total per distrib. deduct
Percentile break- payout per distrib. dollar amount per total products & services
down in payouts all commissions and distributor of distrib’s purchased
to distributors Total no. of all bonuses paid by the purchases of goods from your company,
(by percentile, not of your distrib’s company excluding and services from from total commis-
distributor level) at this payout level retail margins) your company sions you paid them
Second 1% ________________ $_____________________ $_______________ $_______________
Fourth 1% ________________ $_____________________ $_______________ $_______________
Fifth 1% ________________ $_____________________ $_______________ $________________
Sixth 1% _______________ $_____________________ $_______________ $________________
Seventh 1% _______________ $_____________________ $_______________ $_______________
Eighth 1% _______________ $_____________________ $_______________ $_______________
Ninth 1% _______________ $_____________________ $_______________ $________________
Tenth 1% ________________ $_____________________ $_______________ $________________
After breaking down average payout per distributor for the top 10% by whole percentiles,
please break down the next 90% in groups of 10% each:
Second 10% ________________ $_____________________ $_______________ $________________
Third 10% ________________ $_____________________ $_______________ $________________
Fourth 10% _____ __________ $_____________________ $_______________ $________________
Fifth 10% ________________ $_____________________ $_______________ $________________
Sixth 10% ________________ $_____________________ $_______________ $________________
Seventh 10% _______________ $_____________________ $_______________ $________________
Eighth 10% ________________ $_____________________ $_______________ $________________
Ninth 10% ________________ $_____________________ $_______________ $________________
Bottom 10% _____ __________ $_____________________ $_______________ $________________
(Total 100%)
*It is recognized that net income reported here does not take into account costs to distributors for conducting
their MLM business. Such costs may include, travel, postage and shipping, long distance and other telephone
costs, advertising, rental of meeting rooms and/or office space, fees for company conferences or retreats,
supplies, sales materials, and other expenses.
THANK YOU FOR YOUR HELP!
© 1999 Jon M. Taylor