SAMANTHA V. ETTARI
E-DISCOVERY COUNSEL
KRAMER LEVIN NAFTALIS & FRANKEL LLP
Samantha focuses her practice on general
commercial litigation, with an emphasis on regulatory
defense, complex contract and licensing disputes, and
false advertising litigation. She advises clients on all
aspects of electronic discovery, including cost-efficient
data collection and retention, and is a member of the
firm’s Electronic Discovery Practice and co-editor of its
Electronic Discovery Update.
F
ederal common law requires potential litigants to begin
preserving relevant documents and other tangible
evidence when they reasonably anticipate litigation
(Crown Battery Mfg. Co. v. Club Car, Inc., 185 F. Supp.
3d 987, 998 (N.D. Ohio 2016)). This standard also applies to
ESI under amended FRCP 37(e), which expressly incorporates
reasonable anticipation of litigation as a trigger for a party’s
duty to preserve relevant ESI under the rule’s sanctions
framework. Although FRCP 37(e) offers little guidance on how
to apply the reasonable anticipation of litigation standard, and
case law under FRCP 37(e) is still developing, the rule does not
attempt to create a new duty to preserve. Courts and counsel
therefore may continue to rely on existing case law interpreting
the reasonable anticipation of litigation standard. (See 2015
Advisory Committee’s Note to FRCP 37(e); see also Ala. Aircraft
Indus., Inc. v. Boeing Co., 2017 WL 930597, at *8 (N.D. Ala.
Reasonable Anticipation of Litigation
Under FRCP 37(e): Triggers and Limits
Under common law and as expressly referenced in amended Federal Rule of Civil Procedure
(FRCP) 37(e), a party must preserve documents and electronically stored information (ESI) when
it reasonably anticipates litigation. Although applying this standard typically is straightforward
once litigation has begun, determining when the duty to preserve has been triggered and the
scope of that duty often involves a multi-factor analysis that can be difficult for courts and
counsel to apply consistently.
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Mar. 9, 2017); Gonzalez-Bermudez v. Abbott Labs. PR Inc., 2016
WL 5940199, at *23 n.10 (D.P.R. Oct. 9, 2016).)
However, even under existing case law, determining when
the duty to preserve has been triggered under FRCP 37(e)
and the scope of that duty often remains difficult. This
determination requires counsel to carefully analyze the specific
facts and circumstances, particularly where a party alleges
that an adversary’s duty to preserve arose before litigation
commenced (see Jenkins v. Woody, 2017 WL 362475, at *14-15
(E.D. Va. Jan. 21, 2017) (citing Rimkus Consulting Group, Inc. v.
Cammarata, 688 F. Supp. 2d 598, 613 (S.D. Tex. 2010))).
To protect a client from sanctions under FRCP 37(e), counsel
charged with handling preservation efforts should:
Help the client identify when it should reasonably anticipate
litigation and ensure the client begins preserving relevant ESI
at that point.
Adequately define the scope of preservation at the time a
party’s preservation duty is triggered, and reassess the scope
throughout the course of the litigation in case the universe of
potentially relevant information expands.
Determine when to lift a litigation hold (or reinstate the
routine, automatic destruction of ESI pursuant to a document
retention program) in situations where litigation was once
reasonably anticipated but ultimately never materialized.
Search Litigation Hold Toolkit for a collection of resources to help
counsel preserve documents and implement a litigation hold.
IDENTIFYING WHEN LITIGATION IS REASONABLY
ANTICIPATED
The standard for reasonable anticipation of litigation is an
objective one. If a reasonable person would have expected
litigation, a party’s duty to preserve generally is triggered
(see Ala. Aircraft, 2017 WL 930597, at *10).
The service of a summons or complaint clearly triggers a
defendant’s preservation obligations (McIntosh v. United States,
2016 WL 1274585, at *32 (S.D.N.Y. Mar. 31, 2016) (finding a
party’s obligation to preserve evidence “arises when the party
has notice that the evidence is relevant to litigation,” which
is “most commonly when suit has already been filed”) (citing
Kronisch v. United States, 150 F.3d 112, 126 (2d Cir. 1998)); see
also Jenkins, 2017 WL 362475, at *14 (stating that a defendant’s
duty to preserve evidence is triggered, at the latest, on service of
the complaint)).
However, if no complaint has been filed, identifying the trigger
for when a party should have reasonably anticipated litigation
is more challenging, as it varies based on the facts and
circumstances. Considerations when determining whether a
party might be charged with reasonably anticipating litigation
include:
A plaintiff’s own contemplation of litigation.
A defendant’s own contemplation of litigation.
Receipt of written or verbal notice of potential claims against
a party, either from counsel or a potential adversary.
CONTEMPLATION OF LITIGATION BY A PLAINTIFF
A plaintiff’s duty to preserve might be triggered as soon as the
plaintiff believes that a basis for a viable claim has arisen and
seriously contemplates pursuing litigation, such as by taking
steps to consult or retain counsel or experts (Silvestri v. Gen.
Motors Corp., 271 F.3d 583, 591-92 (4th Cir. 2001) (finding the
plaintiff was on notice of his need to preserve a vehicle shortly
after his accident, particularly after he concluded that the
failure of the airbag to deploy contributed to his injuries); Cohn
v. Guaranteed Rate, Inc., 318 F.R.D. 350, 354 (N.D. Ill. 2016) (on
a motion for sanctions in part under FRCP 37(e), finding the
plaintiff’s consultation with counsel and explicit references to
her intention to pursue litigation against the defendant were
sufficient to trigger her preservation obligations)).
Additional factors counsel should consider in determining
whether a plaintiff’s contemplation of or preparation for
litigation might have triggered preservation obligations include
whether the plaintiff has:
Conducted legal or factual research to assess the strength of
potential claims or defenses.
Held any meetings or presentations during which the
potential litigation was discussed.
Drafted a summons, a complaint, or any documents to
support a summons or complaint.
Discussed the potential litigation with key witnesses or likely
information custodians.
(See, for example, Virtual Studios, Inc. v. Stanton Carpet Corp.,
2016 WL 5339601, at *5-10 (N.D. Ga. June 23, 2016) (finding the
plaintiff’s duty to preserve was triggered years before litigation,
when the plaintiff’s representative first became aware of the
defendant’s impermissible use of the plaintiff’s copyrighted
images while looking at the defendant’s in-store displays and
website).)
CONTEMPLATION OF LITIGATION BY A DEFENDANT
As with a plaintiff, courts are likely to find that a defendant
who consults or retains counsel or experts before litigation
commences has triggered the duty to preserve (see, for
example, Ala. Aircraft, 2017 WL 930597, at *9-10 (finding the
defendant’s consultation with in-house litigation counsel about
its potential liability for breach of contract before any action
was filed indicated that it reasonably anticipated litigation and
therefore should have preserved related ESI under FRCP 37(e))).
Absent this type of evidence, however, determining when a
defendant might have reasonably anticipated litigation before a
case started may be difficult.
The types of evidence counsel should consider when analyzing
whether a defendant reasonably anticipated or should have
reasonably anticipated litigation before litigation began might
include:
The nature and viability of the plaintiff’s claims and the
likelihood that the plaintiff would seek formal redress. For
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example, courts have found that a defendant should have
reasonably anticipated litigation before litigation commenced
in the following circumstances:
z
right after an inmate’s death, where the jail had a policy of
starting an investigation immediately after an inmate dies,
the defendant was involved in a high number of lawsuits
involving inmate deaths in his custody, and the defendant
testified that it was common for lawsuits to follow inmate
deaths (Jenkins, 2017 WL 362475, at *15 (imposing
spoliation sanctions under FRCP 37(e)));
z
when a physical altercation was captured on videotape
(Alston v. Bellerose, 2016 WL 4098726, at *2 (D. Conn.
July 28, 2016)); and
z
on the day a customer suffered an in-store injury, reported
the incident immediately, and simultaneously stated
her intention to seek medical attention for her injuries
(Stedeford v. Wal-Mart Stores, Inc., 2016 WL 3462132, at
*1, *9 (D. Nev. June 24, 2016)).
The relationship, any existing history, or the course of dealing
between the potential parties (see, for example, Tohono
O’odham Nation v. Ducey, 2016 WL 7338341, at *7 (D. Ariz.
Dec. 19, 2016) (finding the defendants should have reasonably
anticipated litigation when they held a meeting to discuss
ways to block the development of the plaintiff’s tribal lands,
where the defendants had a history of litigation over the
plaintiff’s desire to develop a resort on the same lands); Crown
Battery, 185 F. Supp. 3d at 998-99 (finding the defendant
golf cart manufacturer’s duty to preserve arose months
before litigation started when its business relationship with
the plaintiff battery maker soured and the defendant took
$2.3 million worth of batteries without paying for them)).
The defendant’s knowledge of a similar or related dispute
between similarly situated parties (see Phillip M. Adams &
Assocs., L.L.C. v. Dell, Inc., 621 F. Supp. 2d 1173, 1190-91 (D.
Utah 2009) (finding the defendants’ duty to preserve was
triggered five to six years before the complaint was filed
because they were aware of disputes between similarly
situated industry actors over the same floppy disk
controller errors)).
Courts are likely to find that a defendant who
consults or retains counsel or experts before litigation
commences has triggered the duty to preserve.
The impact of any documents that govern the relationship
between the potential parties, including contractually
required methods of resolving disputes or settlement
agreements governing future conduct (see, for example, Ala.
Aircraft, 2017 WL 930597, at *9-10 (finding the defendant’s
termination of a contract, coupled with the plaintiff’s
statements that the termination was a clear violation of the
contract, triggered the defendant’s duty to preserve before
litigation had commenced)).
Internal oral or written communications that show the
defendant was on notice of potential litigation (see, for
example, First Fin. Sec., Inc. v. Freedom Equity Grp., LLC,
2016 WL 5870218, at *3 (N.D. Cal. Oct. 7, 2016) (finding
the defendants’ duty to preserve text messages was
triggered when they had an internal meeting in which they
acknowledged that there would be a lawsuit);Zubulake v. UBS
Warburg LLC, 220 F.R.D. 212, 216-17 (S.D.N.Y. 2003) (finding
the defendant should have reasonably anticipated litigation
four months before the plaintiff filed a formal complaint with
the Equal Employment Opportunity Commission (EEOC),
based on corporate personnel’s use of a privilege header on
emails about the plaintiff’s termination sent months before
the EEOC charge and deposition testimony from employees
that they feared litigation around the same time)).
FORMAL AND INFORMAL NOTICE OF CLAIMS
A formal, written letter threatening litigation might also trigger
the receiving party’s obligation to preserve evidence (see, for
example, Gonzalez-Bermudez, 2016 WL 5940199, at *24 (finding
a letter from the plaintiff’s attorneys warning of potential
litigation triggered the defendants’ duty to preserve ESI under
FRCP 37(e)); see also Marten Transp., Ltd. v. Plattform Advert.,
Inc., 2016 WL 492743, at *6 (D. Kan. Feb. 8, 2016) (finding the
plaintiff’s cease-and-desist letter clearly triggered its own duty
to preserve)). In some cases, even an informal warning might
be sufficient to trigger the recipient’s preservation obligations,
such as:
Verbal notice that an adversary considers certain conduct to
violate a contract and, if the conduct occurs, the adversary
will follow with certain action (Ala. Aircraft, 2017 WL 930597,
at *10 (finding the plaintiff’s verbal notice to the defendant
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that the plaintiff considered their contract to be breached
and was “likely going to do something about it” triggered the
defendant’s preservation obligations)).
Text messages from a plaintiff to a defendant threatening a
lawsuit two years before litigation started, even where the
plaintiff subsequently apologized for the text messages and
appeared friendly, but did not expressly retract the threat
(Clear-View Tech., Inc. v. Rasnick, 2015 WL 2251005, at *2, *7
(N.D. Cal. May 13, 2015)).
On the other hand, courts have held that written demand letters
that do not adequately warn of litigation might be insufficient to
trigger the duty to preserve (see, for example, Cache La Poudre
Feeds, LLC v. Land O’Lakes, Inc., 244 F.R.D. 614, 623 (D. Colo.
2007) (finding a plaintiff’s demand letters that described the
defendant’s potential trademark infringement were insufficient
to trigger the defendant’s duty to preserve because the letters
did not threaten litigation outright and even suggested the
possibility of a non-litigious resolution); Ind. Mills & Mfg., Inc.
v. Dorel Indus., Inc., 2006 WL 1749410, at *4 (S.D. Ind. Feb. 16,
2006) (similar); but see Goodman v. Praxair Servs., Inc., 632 F.
Supp. 2d 494, 510-11 (D. Md. 2009) (distinguishing Cache and
holding the defendants duty to preserve relevant evidence
began when the defendant received the plaintiffs letter stating
that the plaintiff had consulted two attorneys and, if forced
to litigate, the plaintiff could receive damages in excess of the
disputed contract amount)).
Sending preservation demand letters to an adversary
requesting that certain evidence be preserved before bringing
formal claims has become an increasingly popular practice in
recent years. These demand letters are likely to trigger a party’s
duty to preserve once the party receives the letter (see Stedeford,
2016 WL 3462132, at *9-10). However, where a request to
preserve evidence does not sufficiently warn the receiving
party of potential litigation and does not clearly indicate that
the evidence described in the letter might be relevant to
potential litigation, some courts have found that the notice
was insufficient to trigger the recipient’s duty to preserve (see,
for example, McIntosh, 2016 WL 1274585, at *33 (finding there
was no duty to preserve where the “tone, informality, and other
characteristics” of a letter might not have forecasted litigation to
a reasonable observer, and the letter did not clearly convey that
videotape evidence might be relevant to future litigation)).
DETERMINING THE SCOPE OF PRESERVATION
BEFORE LITIGATION
A potential litigant is not expected or required to “preserve
every shred of paper, every e-mail or electronic document, [or]
every backup tape.” Instead, parties that reasonably anticipate
litigation should preserve “unique, relevant evidence that
might be useful to an adversary” or “is reasonably likely to be
requested during discovery.” (Zubulake, 220 F.R.D. at 217; see
also Marten Transp. Ltd., 2016 WL 492743, at *5, *10 (denying
the defendant’s motion for sanctions under FRCP 37(e) in
part because the lost ESI was outside the scope of the duty to
preserve).) In the context of FRCP 37(e), this analysis requires a
potential litigant to assess:
Which individuals are potential custodians of ESI that must
be retained.
The categories of ESI that the party must preserve.
Noting the expense that preservation can impose on parties,
the 2015 advisory committee note to FRCP 37(e) suggests that
proportionality might be relevant to a party’s determination
of the scope of preservation (see 2015 Advisory Committee’s
Note to FRCP 37(e)). Although no court has yet addressed
this issue, the recently proposed Third Edition of the Sedona
Principles expressly direct parties to consider proportionality
when determining preservation scope (The Sedona Principles,
Third Edition: Best Practices, Recommendations & Principles for
Addressing Electronic Document Production, Principle 5 & cmt.
5.a. (Mar. 2017) (Public Comment Version)).
IDENTIFYING CUSTODIANS OF ESI
The “duty to preserve extends to those employees likely to
have relevant information – the ‘key players’ in the case”
(Zubulake, 220 F.R.D. at 218). Identifying these key players is
a fact-specific inquiry that might require counsel to interview
potential custodians to determine who might have discoverable
information about potential claims.
Counsel should keep in mind that potential custodians are not
limited to a party’s employees and officers. A party’s duty to
preserve can also extend to ESI it owns or controls but is in the
possession of a third party (see GenOn Mid-Atl., LLC v. Stone &
Webster, Inc., 282 F.R.D. 346, 353-56 (S.D.N.Y. 2012); In re NTL,
Inc. Sec. Litig., 244 F.R.D. 179, 195-97 (S.D.N.Y. 2007) (finding
the defendant had a duty to preserve documents and ESI even
though the majority of these materials were in a non-party’s
possession), affd sub nom., Gordon Partners v. Blumenthal, 2007
WL 1518632 (S.D.N.Y. May 17, 2007)).
Search Possession, Custody, and Control of ESI for information on the
applicable federal rules on the possession, custody, and control of ESI,
the traditional tests courts use to determine control over documents
that non-parties possess, and emerging jurisdictional issues about
cloud-based ESI.
Identifying the appropriate custodians and third parties
with relevant information is a dynamic process. As litigation
proceeds, or if pleadings are amended, counsel might need
to identify and consult with other custodians of ESI that might
become relevant as discovery reveals new facts or as claims or
allegations are added or modified in a case.
IDENTIFYING WHAT ESI MUST BE RETAINED
A party must take reasonable steps to preserve all relevant ESI
under FRCP 37(e), including emails, shared files, social media,
and data sources (Marten Transp., Ltd., 2016 WL 492743, at *5;
see also, for example, Congregation Rabbinical Coll. of Tartikov,
Inc. v. Vill. of Pomona, 138 F. Supp. 3d 352, 387-88 (S.D.N.Y.
2015) (holding the duty to preserve applied to social media
posts and text messages)). The preservation duty includes an
obligation to identify, locate, and maintain “information that
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is relevant to specific, predictable and identifiable litigation”
(Stedeford, 2016 WL 3462132, at *5).
A party’s understanding of relevance can change as the nature
and claims of a case crystalize, requiring counsel throughout
the litigation to evaluate the facts and assess whether the
scope of the client’s preservation obligations has changed.
When defining and reevaluating the scope of preservation to
determine whether to reduce or expand it, items for counsel to
consider might include:
If litigation has not yet commenced:
z
the contents of any demand letter or notice threatening
litigation from an adversary;
z
the contents of any preservation notice from an adversary;
z
other oral or written communications with opposing
counsel that provide greater detail into the scope, breadth,
or nature of potential claims; and
z
interviews with or information provided by already identified
potential custodians or key witnesses.
If litigation is ongoing:
z
the complaint’s allegations and claims;
z
information provided in initial disclosures under FRCP 26;
z
information provided in response to written discovery
requests, such as interrogatories, requests for admission,
and requests for production;
z
statutes and administrative regulations which might require
retention (or allow destruction) of certain relevant ESI; and
z
the court’s scheduling order, the parties’ discovery plan,
an order in another case, or a party’s own information-
retention protocols, which might dictate or clarify a party’s
preservation obligations (see 2015 Advisory Committee’s
Note to FRCP 37(e)).
Counsel should ensure the client implements a litigation hold
that adequately addresses the scope of the duty to preserve.
The decision to implement a litigation hold with a narrowly
defined scope or, more drastically, to forgo a litigation hold
altogether should not be undertaken lightly, even if counsel
for a potential defendant anticipates weak claims from the
potential plaintiff. On the other hand, a costly or expansive
litigation hold might not be appropriate if the allegations are
impossible, misdirected, or not viable (for example, if the claims
are unequivocally outside the applicable statute of limitations or
the potential plaintiff lacks standing to assert the claims).
Search Implementing a Litigation Hold for more on key issues
companies should consider when instituting a litigation hold and the
consequences of failing to implement one appropriately.
LIFTING THE PRESERVATION OBLIGATION
In addition to periodically reassessing whether to expand or limit
the scope of a litigation hold, counsel should also determine
when circumstances permit the hold to be lifted entirely. For
example, a party might be able to safely relax, reduce the
scope of, or end its preservation obligations (and, if appropriate,
reinstate any routine document destruction program) when:
The relevant statute of limitations for previously threatened
claims has unequivocally expired.
The dispute is resolved through, for example:
z
the renegotiation of an agreement;
z
a mediation between the potential parties;
z
a final judgment;
z
the expiration of the time to appeal to the highest court; or
z
payment on a claim.
(See, for example, Cacace v. Meyer Mktg. (MACAU Commercial
Offshore) Co., 2011 WL 1833338, at *2 (S.D.N.Y. May 12, 2011)
(finding a preservation obligation that had been triggered
years before a lawsuit was filed was lifted temporarily when the
parties began negotiating a licensing agreement).)
However, counsel should thoroughly document all reasons
for lifting an existing litigation hold. If litigation unexpectedly
begins or renews and relevant ESI has already been lost as
a result of lifting a litigation hold, counsel might be able to
rely on these notes or consult the documentation in order to
successfully defend the reasonableness of the client’s conduct.
Search Litigation Hold Lift Notice for a sample legal hold lift notice
counsel can use to notify employees of an organization that a
litigation hold is no longer in effect, with explanatory notes and
drafting tips.
A partys understanding of
relevance can change as
the nature and claims of a
case crystalize, requiring
counsel throughout the
litigation to evaluate the
facts and assess whether
the scope of the clients
preservation obligations
has changed.
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