the contracted professional has met the requirements of licensure, expertise, professional history, and
liability.
- Credentialing is an extra step above the contracting process, providing liability protection for both the
insurer and the insured.
- From the business/financial view point of the provider, being contracted with a health plan/insurer is just
as beneficial as being credentialed with the health plan/insurer.
- Some health plans/insurers decide to contract with athletic trainers (ATs) versus credentialed ATs
because the credentialing process is more resource intensive, and thus more costly; the increased liability
also may not be worth the increased cost to the insurer until the number of ATs that request
credentialing is higher.
Question: What is “provider enrollment” for contracting or credentialing? What is the
process?
Provider enrollment refers to the process of requesting participation in a health insurance network as a
participating provider. The provider enrollment process involves requesting enrollment/contracting with a
plan; completing the plan’s credentialing/enrollment application; submitting copies of licenses, insurance,
and other documents; signing a contract; and any other steps that may be unique to a carrier. Many
commercial carriers utilize the Council for Affordable Quality Healthcare (CAQH) to obtain credentialing
information from a central location and require that providers have a complete and up-to-date profile in the
CAQH system as part of the enrollment process.
Question: What is CAQH?
- Nonprofit alliance of health care organizations, including insurers, health systems, health maintenance
organizations (HMOs), and third party administrators (TPAs).
- In 2002, CAQH initiated Universal Provider Datasource (UPD).
- Full electronic solution saves time and resources.
- Simplifies and expedites provider data collection.
- Self-reporting of provider information for payors, hospitals, large provider groups, and health systems.
- Supported by all major insurance and provider associations.
- Many health plans...one solution! The leading, industry-wide service to address one of health care
providers’ most redundant administrative tasks: the credentialing application process.
- Under the CAQH program, health care providers use a standard application and a common database to
submit one application to one source to meet the needs of all of the health plans and hospitals
participating in the CAQH effort.
- Health plans and hospitals designated by health care providers obtain the application information directly
from the database, eliminating the need to have multiple organizations contacting the provider for the
same standard information. Providers update their information quarterly to ensure data is current and
accurate. CAQH gathers and stores detailed data from more than 1.3 million health care providers
nationwide.