Experiential learning
Tailored to unique
use cases
Deep dive on key points
Insights on integration
An overview of application
functionality across desktop, mobile
and online apps
Customized training tailored to your
unique productivity and collaboration
scenarios
Showcasing best practices, as well as
tips and tricks from Microsoft Store
Firstline Workers
Informing users on how individual
workloads integrate securely across
Microsoft 365
1
Flexible format
Get started with a 60
-minute training session.
Additional sessions can be added based on
your specific needs.
2
In
-person or virtual
A talented and diverse team of Microsoft Store
associates
is available to host virtual or in-
person training, speaking 120 languages.
3
Interactive learning environment
Attendees explore technology in real
-time to
get a hands
-on experience.
4
Hands
-on collaboration
Leaning upon in
-app exploration, exercises
and demoing, trainers encourage attendees to
work within the applications to get a full
understanding of the solution.
Microsoft Store
Customer Success Training
What is a Microsoft Store Customer Success Training?
Microsoft Store Customer Success Training is a program to help drive impactful utilization of Microsoft products across your organization. Sessions
are use case centric, hands-on and driven around in-app learning.
What should I expect?
Training sessions are conducted at the customer site or virtually and are centered around the customer’s unique needs. Attendees are on their devices,
working in-app, alongside the trainers as they demo features, navigation and collaboration. These customized trainings will resonate across any industry
and can accommodate large and small groups across multiple geographies. Our Microsoft Teams sessions are having an incredible impact given the
current need for companies to empower their employees to work remotely. We will cover insights across multiple solutions/areas:
What does a Microsoft Store Customer Success Training include?
Leading up to the session, we coordinate with you to understand the unique needs of your business. Multiple alignment meetings will frame our approach and curriculum, making sure the content
lands and your strategic goals are being met.
How do I schedule a Customer Success Training?
Connect with your Microsoft Account Team or Customer Success Manager and they will connect with the Microsoft Stores Team to initiate the intake and discovery process.
Yammer
Bookings
Accessibility
Planner
OneNote
OneDrive SharePoint
Outlook
(including Mobile)
Microsoft TeamsWindowsMicrosoft 365
Power BI
Power Automate
Power Apps
Trainings Offered
