WoW_BC_Inner Manuel_2010_FE:WoW_BC_Inner Manuel_2010

FRONT COVER

PLACEHOLDER

Getting Started

PC System Requirements

OS: Minimum:

Windows

XP/Windows Vista

/Windows

7 (Latest Service Packs)

Recommended: 64-bit Windows Vista

/Windows

Processor: Minimum: Intel Pentium

4 1.3 GHZ or AMD Athlon

™

XP 1500+

Recommended: Dual core processor

Memory: Minimum: 1 GB RAM

Recommended: 2 GB RAM

Video: Minimum: NVIDIA

GeForce

FX or ATI Radeon

™

9500 video card or better

Recommended: 256 MB NVIDIA

GeForce

8600 or ATI Radeon

™

HD 2600 or better

Installation Instructions

Place

The Burning Crusade

DVD into your DVD-ROM drive. If your computer has autoplay

enabled, an installation window will automatically pop up on your Windows desktop. Click the Install

The Burning Crusade

button and follow the onscreen instructions to install

The Burning Crusade

to your hard drive. If the installation window does not appear, open the My Computer icon

on your desktop and double-click the drive letter corresponding to your DVD-ROM drive to open it.

Double-click the Install.exe icon in the DVD-ROM contents and follow the onscreen instructions

to install

The Burning Crusade

Installing DirectX

PC Users Only: You will need to install DirectX 9.0c in order to properly run

The Burning Crusade.

During installation, you will be prompted to install DirectX if you do not already have the most

up-to-date version installed on your computer.

Mac System Requirements

OS:

Minimum: Mac

OS X 10.5.8, 10.6.4 or newer

Recommended: Mac

OS X 10.6.4 or newer

Processor: Minimum: Intel

Processor

Recommended: Intel

Core™ 2 Duo processor

Memory: Minimum: 2 GB RAM

Recommended: 4 GB RAM

Video: Recommended: NVIDIA

GeForce

9600M GT or ATI Radeon

™

HD 4670 or better

Installation Instructions

Place

The Burning Crusade

DVD in your DVD-ROM drive. Double-click the

The Burning Crusade

DVD

icon. Then double-click the Installer application to copy the required game fi les to your hard drive.

All Platforms

Controls:

A keyboard and mouse are required. Input devices other than a mouse and keyboard

are not supported.

Connectivity: You must have an active broadband Internet connection to play

Mouse: Multi-button mouse with scroll wheel recommended

DVD: 4X DVD-ROM drive

HD Space: 25 GB free HD space

Video: For a complete list of supported 3D cards, please visit:

http://www.blizzard.com/support/article/WoWsupportedvideo

Note:

Due to potential programming changes, the Minimum System Requirements for this game may

change over time.

Blizzard Entertainment

Blizzard Entertainment Europe

TSA 60 001

78143 VélizyVillacoublay Cedex France

http://www.blizzard.com – Blizzard Website

http://www.blizzard.com/support - Customer Support

WARNING—SEIZURES

A small percentage of people may experience a seizure or blackout triggered by light patterns, flashing

lights, or other images that appear in computer games. If you have an epileptic condition,consult your

physician before installing or playing this game. Even people who have no history of epilepsy may

experience a seizure while viewing a computer game. A seizure can be accompanied by any of the

following symptoms: altered vision, convulsions, disorientation, eye or muscle twitching, involuntary

movements, or loss of movement. If you experience any of these symptoms, immediately stop playing and

consult a doctor. Parents or guardians of children playing this game should monitor their children closely.

If your child suffers any of these symptoms, stop playing the game immediately and consult a doctor.

Welcome Back to the World of Warcraft

Troubleshooting

If you experience any trouble running

The Burning Crusade

, be sure to read the most recent

readme.txt and patch notes text files. These files detail the latest changes and any bug fixes made to

the game. Your problem might already be listed there, along with possible solutions. Many times,

errors in running the game can be attributed to a lack of updated drivers. Ensure that the drivers for

all your hardware are up to date before contacting Blizzard Entertainment for technical support

General Troubleshooting (PC)

General Lockups/Video Problems

If your computer hard locks without an error message, reboots during game play, will not start, or has

distorted graphics of any sort, please make sure you have the latest video card drivers for your video

card. Contact your hardware manufacturer to find the latest drivers available, or check our Driver

Update Information page on our support website for links to the most common hardware vendors at:

http://www.blizzard.com/support/article/driverupdates

Sound Issues

If you are experiencing sound distortions, periodic loss of sound, loud squelches, whistles, or pops,

confirm that you have the latest version of DirectX installed on your system. Also, verify that your

sound drivers are compatible with the newest version of DirectX. Contact your hardware manufacturer

to find the latest drivers available, or check our Driver Update Information page on our support

website for links to the most common hardware vendors at:

http://www.blizzard.com/support/article/driverupdates

General Troubleshooting (Mac)

Most lockups, video problems, or sound problems can be solved by installing the latest available

software updates from Apple. All of the latest video and sound drivers are included in the OS

available from Software Update from the Apple menu. You can find additional troubleshooting

instructions at:

http://www.blizzard.com/support

Technical Support Contacts

Web Support

The Blizzard Entertainment Technical Support website has solutions to the most common game

questions and problems. You can find our Technical Support website located at:

http://www.blizzard.com/support

Email Support

You can email the Technical Support department at any time at:

https://www.blizzard.com/support/webform.xml

You will receive an email sent typically between 24 to 72 hours later, containing a more detailed

solution to your particular problem or question.

Live Phone Support

Phone support is provided in English, French, Spanish, German and Russian. We also provide support

via our forums and by email. Information about how to reach Customer Support is available at:

http://www.blizzard.com/support

NO GAME-PLAYING HINTS WILL BE GIVEN THROUGH THIS NUMBER.

Please be sure to consult our troubleshooting section before calling Technical Support, and be near

your computer if possible when calling.

Note:

For information about protecting your computer and

World of Warcraft

account, along with

answers to commonly asked questions and additional troubleshooting material, go to:

http://www.blizzard.com/support

Game Hints

If you are seeking a game tip, hint, or additional game information for

World of Warcraft

, please visit:

http://www.battle.net/wow

Game Performance

If you encounter slow or choppy game play, there are several game options that can be adjusted to

improve performance. These options are accessible via the Video Options Menu. Selecting a lower

resolution, decreasing the FarClip, World Detail, and Animation settings will have the greatest effect.

Internet Connection

Being a massively multiplayer online role-playing game,

World of Warcraft

is played entirely online

and has no offline component. You must have an active Internet connection to play this game.

Blizzard is not responsible for any fees you may incur from your Internet service provider that are

in addition to your monthly

World of Warcraft

subscription fee.

The first time you load

World of Warcraft: The Burning Crusade

, a Terms of Use Agreement will appear

on your screen before you can progress to the Account Name field screen. To play the game, you must

read the agreement in its entirety and click the “Accept” button. The “Accept” button is grayed out

initially but becomes enabled when you scroll to the end of the agreement. After agreeing to

the Terms of Use, you are allowed to play the game. If you refuse the Terms of Use, you cannot play

the game. Any time the Terms of Use Agreement is updated, it will reappear when you next start

the game. You must read it again and click the “Accept” button to progress to the Login screen.

Payment Methods

During account creation, you must specify your method of payment. You can pay your monthly

fees by credit card, with prepaid time cards sold by Blizzard Entertainment online and in local

game stores, or by other methods depending on your location. More information can be found at:

http://www.battle.net/wow

Account and Billing Issues

If you have any questions or issues dealing with billing or your

World of Warcraft

account, please

contact Billing and Account Services. Our representatives can help you with many issues, including:

• Questions regarding billing

• Registering or setting up an account

• Recovering your account or password

• Canceling your account

• Reactivating a canceled account

• Or any other account or billing issues

Contact our Billing and Account Services staff by emailing us at:

http://www.blizzard.com/support/webform.xml

NO GAMEPLAY HINTS WILL BE GIVEN THROUGH THIS EMAIL.

Account Setup and Billing

Upgrading an Account

In order to play

World of Warcraft: The Burning Crusade

and have access to the new game content,

you must upgrade your existing

World of Warcraft

subscription on your Battle.net account. Once you

begin installing

World of Warcraft: The Burning Crusade

and you have agreed to the End User License

Agreement, you will be prompted to upgrade your account via the Account Upgrade window. You may

choose to upgrade immediately by clicking the “Upgrade” button. If you would prefer to wait, you can

click the “Skip” button and upgrade later in the installation process or (once your installation

is complete) via the website. If you choose to upgrade immediately, you will be prompted to enter

your current Battle.net account, password, and authentication key.

Your account must be current and in good standing. Click the “Upgrade” button when you are done,

and you will be given the opportunity to upgrade another account by clicking the “Upgrade Another”

button. You may close the window by clicking the “OK” button.

Note:

You can only upgrade

ONE World of Warcraft

with your authentication key for

World of Warcraft:

The Burning Crusade

. Please make certain that you are upgrading the correct account, as your

authentication key cannot be reused in the event of a mistake. The upgrade process does not add

game time to a

World of Warcraft

account.

Starting the Game

After you have successfully installed

World of Warcraft: The Burning Crusade,

start a game by

double-clicking the

World of Warcraft: The Burning Crusade

icon on your desktop. You can also start

a game from the Start menu (PC). Once you start the game, you are taken to the Account Name field

screen. After agreeing to the Terms of Use (see below), you will see a blank Battle.net Account Name

field and a blank Password field in the middle of the screen. Enter your account name and password

in the appropriate fields, and click the “Login” button. You are now ready to play

World of Warcraft:

The Burning Crusade.

Note:

Employees of BLIZZARD ENTERTAINMENT will never ask for your password.

Then and Now: Conflict and

Triumph in the World of Warcraft

Two years have passed since the founding of Durotar...

Although the armistice between the mighty Horde and the noble Alliance has held,

tensions between the two factions continue to mount as worldwide conflicts draw the

two sides closer to all-out war. Fighting has erupted in the strategic battlegrounds of

Alterac Valley, Warsong Gulch, and Arathi Basin, and more recently in Eastern

Plaguelands and Silithus.

Even as these old enemies have renewed their quarrels, many ancient threats have

resurfaced to menace the beleaguered races of Azeroth. As if spurred by unseen forces,

dark agents have labored to push the world closer to the brink of oblivion.

Within Blackrock Spire, the legacy of the black dragon Deathwing continued to unfold as

Nefarian followed in his father's contemptible footsteps. With the aid of his sister Onyxia

and the orchestrations of their human personas, Nefarian worked toward replenishing

the black dragonflight. To that end, he created chromatic dragons: unspeakable hybrids

of both red and black dragons.

Meanwhile, the priests of Hakkar enacted primitive rituals on behalf of their fiendish

blood god. First, priests at the Temple of Atal'Hakkar succeeded in calling forth the

god's avatar. Then, within the crumbling ruins of Zul'Gurub, priests summoned the

bloodthirsty, diabolical Soulflayer physically into Azeroth.

Nor was the spread of evil limited to the physical realm alone. Several green dragons,

once Ysera's trusted lieutenants, have been corrupted by the Emerald Nightmare,

emerging from dream portals across the world to threaten the very lives

they once protected.

Throughout Silithus, insect swarms surged as if guided by some malignant, ancient

intelligence. Behind the gates of the Scarab Wall the merciless qiraji stirred once again.

Empowered by the Old God C'Thun, the qiraji prepared their legions for a worldwide

assault to avenge their bitter defeat at the hands of the night elves a thousand years ago.

Worst of all, the Lich King's icy grip descended upon Azeroth once again as the Scourge

renewed its assault against living and undead alike. Foreboding necropoli recently

appeared over several major cities. Alliance and Horde forces mobilized and drove the

Scourge back. Nevertheless, questions remain. Was this defeat truly a setback for the

Lich King? Or did this first attack further a different goal for the Scourge? Whatever the

case, Kel'Thuzad is clearly setting the stage for a full-scale, apocalyptic invasion from his

seat of power in Naxxramas.

The heroes of the world have bravely faced these challenges and more, struggling to

ensure the continued survival of their races. The greatest perils, however, remain

unseen. Many of these new threats have the inhabitants of the world wondering if peace

will ever find a home in Azeroth...

Shadows Return

Deep within Deadwind Pass, restless ghosts roam the darkened halls of Karazhan, where

the demon-possessed wizard Medivh spent his final days. Tempted by rumors of the

time-lost secrets kept within, adventurers have begun infiltrating the haunted tower.

Within the secret passages of the arcane stronghold, horrific nightmares have

awakened.

Elsewhere, the brooding dragon Nozdormu stirs. The Timeless One has sensed a threat

to his beloved timeways. Shadowy agents have infiltrated the Caverns of Time,

attempting to sabotage three key historical events: Thrall's escape from Durnholde, the

monumental Battle of Mount Hyjal, and Medivh's creation of the Dark Portal. In the face

of this overwhelming threat, Nozdormu is enlisting heroes to help him prevent the

fabric of time from unraveling forever.

With the future in peril, a relic of the past has also surfaced, radiating renewed energy.

This relic has enabled Lord Kazzak to activate the current Dark Portal, thereby reopening

the gateway to...

The Shattered Realm of Outland

Here, before Draenor was torn apart by Ner'zhul's portals, the orcs and draenei once

lived in pace. Now this wasteland is ruled by the one-time defender of the night elves:

the power-mad Betrayer, Illidan Stormrage.

Joined by Prince Kael'thas Sunstrider's blood elves and the insidious, serpentine naga,

Illidan maintains a tight hold on Outland and its multiple portals. The Burning Legion

has set its sights on Outland as well, hoping to utilize the portals to gain access to

numerous unspoiled worlds. Should the demons prove successful, no refuge would

remain against their nihilistic crusade.

Furthrmore, the demon lord Kil'jaeden has not forgotten Illidan's failure to destroy the Lich

King. Although Illidan still controls the mighty Black Temple, he anticipates the Burning

Legion's return and is preparing accordingly. He and his allies fight to ensure that

Outland's multiple portals remain tightly sealed while he strengthens his power base.

Even so, Illidan's forces are not the only presence on Outland. Several other factions

roam the scattered wastes as well.

Bands of draenei remain, although many of them have devolved into Broken, warped

shells of their former selves. Cut off from the Light, these Broken fight for their sanity

and their lives.

In addition, much to Warchief Thrall's horror, refugee orcs in the desolate region have

discovered and embraced a new source of demonic corruption. Recently a new breed of

fel orcs began streaming out of Hellfire Citadel, the Horde base of operations during the

First and Second Wars. Though these savage orcs have made no secret of their presence

on Outland, the source of their newfound corruption remains a mystery.

Using their dimensional fortress, Tempest Keep, the naaru have recently arrived on

Outland as well. These energy beings recognize the strategic importance of the broken

wastes and have vowed to defeat their sworn enemies–the Legion–at all costs. When

most of the naaru set out to explore the ravaged territories of Outland, however,

Kael'thas seized the opportunity to strike.

The blood elves assaulted the fortress, overcoming its automated defenses and taking

command of the keep's satellite structures. Kael'thas has now begun manipulating the

fortress' otherworldly technologies, using them to harness the chaotic energies of the

Netherstorm itself.

Despite Illidan's efforts to keep Outland's portals closed, the Horde and Alliance have

anticipated Outland's role in renewed hostilities and ever more perilous threats. The

denizens of Azeroth are thus preparing not only to battle each other, but also to face the

inevitable onslaught of the Burning Legion. To that end, both Horde and Alliance have

recruited new allies.

Two bold new races have stepped forward to answer the call. Devastated by the recent

Scourge invasion of Quel'Thalas, the resourceful, magic-addicted blood elves have rallied

to rebuild much of their kingdom and take up the cause of the Horde. Meanwhile, the

draenei, who once peacefully coexisted with the shamanistic orcs, have joined the

Alliance to fight the Burning Legion and avenge past atrocities committed by the orcs...

The Flight of the Draenei

Long ago, on the world of Argus, the brilliant and magically gifted eredar race drew the

attention of Sargeras, the Destroyer of Worlds. Sargeras offered untold power to the

three leaders of the eredar–Kil'jaeden, Archimonde and Velen–in exchange for their

unquestioning loyalty. A troubling vision soon came to Velen, who saw the eredar

transformed into unspeakable demons–the first sentient members of the Legion, which

would grow to immense size and decimate all life.

Despite Velen's warnings, Kil'jaeden and Archimonde decided to accept Sargeras' offer.

Velen despaired at his former friends' decision and prayed for help. To his surprise and

relief, he was answered by one of the benevolent naaru. These energy beings had, like

Velen, foreseen the formation of the Burning Legion.

The naaru offered to shepherd Velen and other believers to refuge. Velen quietly

gathered those of his fellow eredar who seemed trustworthy and dubbed them the

draenei, or "exiled ones". As Sargeras returned to Argus and transformed many willing

eredar into demons, the draenei narrowly escaped their homeworld. Furious, Kil'jaeden

vowed to track Velen to the ends of creation.

Even as the Burning Legion chased the draenei across the cosmos, the naaru instructed

the exiles in the way of the Light. Deeply affected, the draenei vowed to honor the

Light and uphold the naaru's ideals.

In time the draenei settled on a remote world and met the shamanistic orcs who

inhabited it. The draenei came to call their new home Draenor or "Exiles' Refuge."

Kil'jaeden continued to hunt the exiles, however, and he eventually learned of the

idyllic world and its unsuspecting inhabitants.

Working through the shaman Ner'zhul, the demon lord gradually began corrupting the

orcs. When Ner'zhul refused to serve the Legion's agenda past a certain point, Kil'jaeden

turned to Ner'zhul's apprentice. Gul'dan worked the orcs into a frenzy of bloodlust, and

the newly formed Horde began slaughtering the peaceful draenei.

The orcish campaign against the draenei was brutally effective. Over eighty percent of

the draenei race was destroyed, though a small group of survivors remained, including

the noble Velen.

The orcs went on to invade Azeroth through

Medivh's Dark Portal. Years later, after the Second

War, Ner'zhul's additional portals would tear Draenor

to pieces.

Recently Velen and the remaining draenei survivors

gained control of one of Tempest Keep's satellite

structures and used it to escape to Azeroth. Now

they search for allies in their never-ending battle

against The Burning Crusade.

Rommath has made great progress in teaching the blood elves advanced techniques to

manipulate arcane energies. With renewed purpose, the blood elves have now rebuilt

the city of Silvermoon, though it is powered by volatile magics. Emboldened by the

promise of Kael'thas' return, the weary citizens of Quel'Thalas now focus on regaining

their strength, even as they forge a new path into an uncertain future.

Legacy of the Blood Elves

Long ago the exiled high elves landed on the shores of Lordaeron. They struck out to

find a new home, and after many battles with the trolls, established the kingdom of

Quel'Thalas.

Using a vial of sacred water stolen from the first Well of Eternity, the high elves created

a fount of mystical power at a convergence of ley energies in Quel'Thalas. They named

this fountain the Sunwell. Its potent arcane magic fed and strengthened the high elves,

and soon the wondrous city of Silvermoon was established.

Protected by a magical barrier, the high elves enjoyed peace for roughly four thousand

years, but that peace was not meant to last. The Amani trolls gathered an immense

army and assaulted the elven kingdom. Vastly outnumbered, the high elves hastily

struck an alliance with the human nation of Arathor. The elves taught a small number of

humans how to wield magic. In exchange the humans aided the elves in destroying the

trolls' power base forever.

Over the following years the high elves returned to their reclusive ways, but during the

Third War, the diabolical Prince Arthas Menethil brought battle once again to their

doorstep. Arthas craved the power of the Sunwell and would stop at nothing to harness

it. He invaded Quel'Thalas and wiped out most of its population. In the end, even King

Anasterian Sunstrider lay dead.

Additionally it became clear that the high elves had become addicted to the Sunwell's

arcane energies. Now that the source of their magic was gone, the few remaining high

elves quickly grew ill and apathetic.

Prince Kael'thas, last of the royal line, returned from his studies in Dalaran to find

Quel'Thalas in ruins. Thirsting for vengeance, he gathered the survivors, renamed them

blood elves, and took a group of the strongest fighters to join Lordaeron's campaign

against the Scourge.

Due to human prejudice, Kael'thas was forced to accept

the assistance of Lady Vashj and her reptilian naga. When

the humans discovered that the blood elves had been working

with the naga, Kael'thas and the others were imprisoned

and condemned to death. Lady Vashj soon arrived to set

them free, leading them through a portal and into

the broken wastes of Outland.

There, the elves met the one being capable of

putting an end to their hunger: the renegade

demon, Illidan Stormrage. Certain that the blood

elves would die without Illidan's assistance,

Kael'thas agreed to serve the Betrayer. A lone

representative, Rommath, was sent back to Azeroth

with a message of hope for the blood elves

remaining in Quel'Thalas: that one day Kael'thas

would return to lead his people to paradise.

Socketed Items

At higher levels, socketed items and specially cut gems become highly important.

Various socketed items, including armor and weapons, can be found in dungeons, but

the expansion also introduces many new recipes for all the professions. These recipes

allow leatherworkers, blacksmiths, and tailors to create socketed items.

Socketed items can be of uncommon, rare, or even epic quality. Each of an item's

sockets can also have a specific color. You can put a gem into a socket and match that

gem's color to the socket's color. If you use such color-matched gems in all of an item's

sockets, the item acquires a special stat bonus beyond the individual gems' effects.

However, you can also put gems of a different color in these sockets if you prefer a

specific gem effect instead of the color-matching bonus.

Any character can insert gems into an item's sockets: you do not need to be a

jewelcrafter to do so. However, you will need to ask a jewelcrafter, or become one

yourself, to obtain most of the gems you can socket. Several of the expansion's high-

level bosses may also be a source of cut gems. There are rumors that these bosses hold

stones with fantastic, untold powers.

To learn more about jewelcrafting and socketed items, please visit:

http://eu.battle.net/wow/game/

New Profession: Jewelcrafting

One of the exciting new features of World of Warcraft: The Burning Crusade is the

profession of jewelcrafting.

Jewelcrafters learn the art of creating beautiful jewelry and trinkets from metals and rare

gems. By processing raw ore mined from various deposits and mineral veins,

jewelcrafters extract gems to use for their craft.

Jewelcrafters work with gems in many different ways. A jewelcrafter may create rings,

amulets, and trinkets that function just like those that can already be found in the game,

with a few notable exceptions. For example, jewelcrafters can learn to create gemmed

figurines that these jewelcrafters can then carry in their trinket slots.

Such figurines provide passive benefits, but they can

also be used to provide the jewelcrafter with a

temporary combat-related bonus, such as a

damage boost or extra healing powers.

Jewelcrafters can also cut gems

for use in socketed items.

Gems come in many different

colors and shapes. Different

types of gems have different

basic properties, and a

gem's cut also determines

the effect that gem has.

Placing cut gems into an item's

sockets will add the bonuses of these

gems to the item, allowing players to

customize their equipment to better

suit their individual play style or

the different roles their class can

fulfill.

In the second mode, level-70 players can compete in the Steamwheedle Cartel's

gladiatorial games as a "registered team." This mode is based on a ladder system with

play "seasons"; each season lasts three months. At the end of each week, player

performance is rated, and arena points are awarded. These points may be spent on

items such as armor, jewelry, trinkets, and even weapons.

In World of Warcraft: The Burning Crusade, significant changes have also been made to

the current honor system. In the honor system, players receive honor points each day for

vanquishing opponents or winning battleground and outdoor PvP objectives. Players

can now spend honor points directly on armor, weapons, and other rewards offered by

Alliance and Horde quartermasters. In addition, honor points will no longer degrade

over time.

Players will have ample opportunity to experiment with all the changes made to PvP

style play in World of Warcraft: The Burning Crusade. Most zones in Outland, for

instance, have PvP objectives associated with them, providing a wide array of varied

and unique play experiences.

For further details relating to the exciting changes made to the honor system, and for

more information regarding the all-new gladiatorial arena system, please log on to:

http://eu.battle.net/wow/game/

The Journey Ahead: Level Cap Raised

Millions of intrepid adventurers have overcome staggering odds to reach the pinnacle

of achievement in World of Warcraft: level 60.

These bold heroes, as well as others who are approaching this important milestone, will

be glad to learn that the level cap for World of Warcraft: The Burning Crusade has been

raised to 70.

A whole new world of danger and discovery awaits players at the highest level. Benefits

for those adventuring beyond level 60 include fantastic new skills, talents, and abilities.

So dust off your armor, ready your mounts, and oil your blades.

The adventure has just begun.

Player vs Player

PvP (or Player vs. Player) play in the World of Warcraft has been taken

to a whole new level in World of Warcraft: The Burning Crusade. The

expansion introduces an entirely new system of PvP, as well as alterations

to the existing honor system.

Gladiatorial arenas are available for the first time in The Burning Crusade.

In this thrilling addition to PvP combat, players can form teams for the first

time, organizing groups of 2 vs. 2, 3 vs. 3, or 5 vs. 5 for deathmatch-style

competition.

Two separate modes of arena play are introduced. In "practice" mode, players

compete for fun and for the sake of improving their (or their team's) skill. No

rewards are offered, and players are matched up based on character level and

the quality of their gear.

Credits

Game Design

Blizzard Entertainment

Executive Producer

Frank Pearce

Art Director

Justin Thavirat

Creative Director

Chris Metzen

Lead Game Programmer

John Cash

Lead Server Programmer

Joe Rumsey

Lead Designers

Tom Chilton, Jeffrey Kaplan,

Rob Pardo

Lead Producer

Shane Dabiri

Lead Character Artist

Chris Robinson

Lead Exterior Artist

Gary Platner

Lead Interior Artist

Brian Morrisroe

Lead Level Designer

Cory Stockton

Lead Quest Designer

Alex Afrasiabi

Producers

J. Allen Brack, Robert Foote, Carlos

Guerrero, Jason Hutchins, John

Lagrave, Alex Mayberry, John

Schwartz, Lee Sparks, Alex Tsang

Programming

Brian Birmingham, Wesley Bigelow,

Jesse Blomberg, Patrick Dawson,

Jason De Arte, Tony Garcia, Bryan

Gibson-Winge, Omar Gonzalez, Scott

Hartin, Sam Lantinga, Patrick

Magruder, Collin Murray, Ron

Nakada, Irena Pereira, David Ray,

Derek Sakamoto, Jeremy Wood

Additional Programming

Russell Bernau, Jeremy Chernobieff,

Mike Elliot, Bob Fitch, Monte Krol,

John Lafleur, Chris MacDonald, Pat

MacKellar, Nate Miller, Kyle Radue,

Dan Reed, Tom Thompson

Macintosh Programming

Rob Barris, John Mikros, Daniel

Pageau, John Stiles

Animators

Steve Aguilar, Carman Cheung,

Bryan Gillingham, Mauricio Hoffman,

Chris Luckenbach, Corey Pelton,

Jason Zirpolo

Dungeon/City Artists

Jose Aello, Jr., Jamie Chang, Jeff

Chang, Wendy Davis, Rutherford

Gong, Jeremy Graves, Kevin Griffith,

Kevin K. Griffith, Jimmy Lo, Andrew

Matthews, Tiffany Sirignano, Rhett

"Stash" Torgoley, Holly Wilson

Exterior Environment Artists

Dave Berggren, Terrie Denman, Justin

Kunz, Dan Moore, Jason Morris, Dion

Rodgers, Jamin Shoulet

Character Artists

Roman Kenney, Hun Kevin Lee, Kevin

Maginnis, Eddie Rainwater, Danny

Saint-Hilaire, Robert Sevilla

Additional Art

Stephen Crow, Samwise Didier, Allen

Dilling, Brett Dixon, Roger Eberhart,

Sam Fung, Phill Gonzales, Jay

Hathaway, Brian Hsu, Trevor Jacobs,

Dana Jan, Aaron Keller, Michael

McInerney, Matt Milizia, Ted Park, Bill

Petras, Robb Shoberg, Brian Silva

Concept Artist

Trent Kaniuga

Technical Artists

Thomas Blue, Jon Jelinek,

Rob McNaughton

Level Designers

Sarah Boulian, James Chadwick,

Victor Chong, Matt Gotcher, Ed

Hanes, Jesse McCree, Julian Morris,

Matt Morris, John Staats

Game Designers

Luis Barriga, Alexander Brazie, Shawn

Carnes, Paul Cazarez, Travis Day,

Kristen DeMeza, Eric Dodds, Geoff

Goodman, Kevin Jordan, Jonathan

LeCraft, Eric Maloof, Scott Mercer, Pat

Nagle, Steven Pierce, Brianna

Schneider, Joe Shely, Kris Zierhut

Additional Design

Dave Adams, Justin Bartlett, Dustin

Browder, Ely Cannon, Michael Chu,

Dave Hale, Michael Heiberg, Dave

Maldonado, Matt Sanders, Dean

Shipley, Wyatt Cheng

Localization Producer

Andrew Vestal

Install/Patch/Distribution Lead

Programmer

Brian Fitzgerald

Install/Patch/Distribution

Programming

Jay Baxter, Travis Chen, Huong Grey,

Nate Gross, Randall Hyde, Robert Lin,

JC Park, Tony Tribelli, Casey Yelland

Install/Patch/Distribution Producer

Melissa Meyer

Director of Global Online

Technologies

Robert Bridenbecker

Online Technologies Producers

Jason Leu, Kim Phan

Online Technologies Software

Engineers

Neil Chopra, Chulwoong Choi,

David Nguyen, Teddy Pao

Web Team Leads

Mike Hein, Ali Vatani

Web Team

Qi Ming Chen, Randal Dumoret, Geoff

Fraizer, Victor Gonzalez, Jr., Martin

Leidenfrost, Jeff Liu, Steve McGarrity,

Alex Sun, Blaine Whittle

Battle.net Lead

Matthew Versluys

Battle.net Programming

Bryan Cleveland, Jeff Mears, Brian

Morin, Hanlong Wang

Battle.net Research

Micah Caldwell, Norman Harms

Cinematic Intro Director

Jeff Chamberlain

Cinematics Executive Producer

Matt Samia

Cinematics Creative Director

Nick Carpenter

Beyond the Untamed Horizon:

Flying Mounts

Fewer than twenty years ago, Draenor was ripped apart by the violent energies of

several dimensional portals. To this day, certain parts of Outland are unreachable by foot

or boat. Yet the denizens of Outland adapted and learned to harness a few of the

indigenous species as flying mounts, allowing adventurers to reach even the most

remote and dangerous regions of this untamed world.

One of the exciting new features of World of Warcraft:

The Burning Crusade is the introduction of a new kind

of mount that provides players with unprecedented

freedom to explore the world of Outland from an

entirely new perspective. Upon reaching level 70,

players can obtain a flying mount. Both Horde and

Alliance will have their own special

flying mount type, to which every player of that

faction has access. There are also a number of

legendary flying mounts that will be extremely

rare even among the most dedicated raiders.

Players have full control over their mounts and thus are free

to roam the skies and explore all regions of Outland.

To learn more about flying mounts, visit:

http://eu.battle.net/wow/game/

William Kielar, Emily Scherping,

Danielle Vanderlip, Micah Whipple,

Jerome Wu, Kenny Zigler

Director of Global Customer Service

Thor Biafore

Technical Support Manager

John Hsieh

Technical Support Assistant

Manager

Kyle Williams

Technical Support Lead

Adam Slack

Technical Support Representatives

Zach Bogatz, Nathan Brown, Joshua

Burnett, David Chan, Evan Crawford,

Jon Day, Jamal Davis, Kenneth

DePalo, Travis Hall, Dat Ho, Anton

Hsin, Justin Kato, Adam Koch, James

Kompare, Michael Lim, Tommy

Newcomer, Michael Nguyen, Peter

Nott, Matt Panepinto, Chris Roberts,

Chuck Salzman, John Shin,

Ed Silveira, Matthew Simmons,

Nick Solano, Fritz Stegmann, Eric

Szymaszek, Marty Tande, Darian

Vorlick, Mataio Wilson

Billing & Account Services Manager

Jason Stilwell

Assistant Billing & Account Services

Manager

Charlie Areson

Lead Billing Representatives

Mike R. Pierce, Alan Marti

Billing Representatives

Anne Marie Belland, Marcus Bishop,

Erynn Caldwell, Jennifer Calzada,

Nicole Campbell, Jason Crewse, Quy

Diep, Stephen Gagnon, James Garner,

Leah Garner, Iain Gill, Keith Hall,

William Harber, Adam Hector, Michael

Horning, Jason Justice, April Kelly,

Liam Knapp, Christy Kondo, Owen

Kuhn, Sang Kwon, Laura Lam, Luis C.

Lucero, Geri Kate Macalino, Tim

Maggio, Josh Olivo, Evan Peterson,

Melissa Pinkard, Megan Puertas,

Regina Ramirez, Ryan Reddick,

Christian Reynolds, Jesse Romo, Mark

Slater, Ann Vanderhelm, Matthew

Vineyard, Ted Wang, Jason White, Rory

Wood, Ian Wynne

In-Game Support Manager

Bill Galey

In-Game Support Assistant

Managers

Richard Barham, Justin Guthrie

In-Game Support Leads

Greg Ashe, Michael Burghart, Josh

Downs, James Drosche, Keith

Duncan, Pat Feinauer, Matt Martin,

Robert Perugini, Kyle Riseling, Brian

Smith, Alyson Turner

International Support Leads

Pierre Braude, Peiji Guo, Joong Kim,

Michael Pierce

In-Game Support

Mike Aversa, Al Baello, Amber

Bittenbender, David Carey, Sam

Carne, Stephen Chang, Angelo

Conception, Peter Drummond,

Richard Evans, Bejan Fozdar, Tim

Garfin, Luis Gomez, Sean Greenroyd,

Josh Hertz, Jacob Hofeldt, Adam

Hughes, Peter Hsu, Jessica Johnson,

Antonio Kontokanis, David LaVallee,

Terence Lindsey, Jeff Luckman,

Jeremy Masker, Ryan Mills,

Julio Miranda, Mike Moneymaker,

Josh Owyang, Alfredo Padron,

Thomas Pieracci, Nick Ray, Trevor

Rothman, Dean Sheldon, Nicole

Susanto, Duane Than, Jason Throop,

Miles Trumble, Peter Ty, Brian

Udarbe, Aaron Uesugi, Matt Wheeler,

Matt Worcester, Brian Wright

President of Blizzard Entertainment

Mike Morhaime

Chief Operating Officer

Paul Sams

Managing Director, Korea

Jungwon Hahn

Management Team, Korea

Richard Choi, Yungjoo Ko,

Jungho Kwon, Jinho Oh, Changuk

Park, Youngmok Park, Yun Ho Rhee

Managing Director,

Greater China

Michael Fong

Project Coordinator,

Greater China

Stan Wang

Business Development & Licensing

Jon Dvorak, Brian Hsieh,

Denise Lopez, Brianne Messina,

Steven Price, BrisAnne Scheller,

Sarah Tucker

Director of Global Information

Technology

Isaac Matarasso

Global Information Technologies

Manager

Robert Van Dusen

Global Network Operations Manager

Chris Glover

Network Operations Managers

Changkoo Lee, Hung Nguyen, Duffy

Squier, Gary Yeh

Network Operations Engineering

Armando Abanilla, Andy Barcinski,

Jeff Berube, Joseph Cochran,

Alexander Daurskikh, Matt Eagleson,

Dwight Harvey, Adrian Luff, Dat

Nguyen, Stefan Ward, Albert Wong,

Jaime Wood, Ryan Zapanta

Network Operations Administration

Nick Downs, Maciej Drobny, Ryan

Gunst, Tom Hicks, Joseph Holley,

Gichang Hong, Minhong Kim, Jay Lee,

Matt McEligot, Kai Noetzel, Gary

Reeb, Mike Schaefer, Andrew

Spiering, Casey Suyeto, Stephen T.

Wong, Hugh Todd, Ty Williams

Network Operations

Charlie Berman, Carl Brumm,

Michael Chizewski, Corey Louie,

Mycah Mason, Olam Ng, Dan

Scauzillo, Matt Smiley, James T. Yen,

Dave Wareham

Information Technologies Managers

Weonseok Choi, Chris Fajardo, Yong

Yoon

Information Technologies

Forrest Bowling, Edward Bui, Robert

Bustamante, Hyungsuk Choi, John

Dos Santos, Stanley Fu, Justin Goad,

Don Grey, Scott Harrison, Brian Hill,

Matthew Jordan, Rick Kennedy,

JungHoon Kim, Jaemin Ko, Mike

Kramer, Randy Lovin, Bryan Ludwig,

Zak Meekins, Danny Nguyen, Mike

Pearce, John Robertson, Taylor Russ,

Bill Tubbs

Cinematics Producers

Scott Abeyta, Taka Yasuda, Angela

Young

Cinematic Writers

Jeff Chamberlain, Chris Metzen, Matt

Samia

Cinematic Editor

Matthew Mead

Lead Cinematic Animator

James McCoy

Lead Cinematic Finisher

Jeff Chamberlain

Lead Cinematic Modeler

Fausto De Martini

Lead Cinematic Technical Artist

Jared Keller

Cinematic Artists

Jonathan Berube, Aaron Chan, Ben Dai,

Joe Frayne, Hunter Grant, Jason Hill,

Brian Huang, Tyler Hunter, Sheng Jin,

Jeramiah Johnson, Chung Kan, Bernie

Kang, Ronny Kim, Yonghyun Kim, Mark

Lai, Jon Lanz, Ting Lo, Matthew Mead,

Tuan Ngo, Reo Andrew Prendergast,

Dennis Price, Jarett Riva, Chris Rock,

Seth Thompson, Chris Thunig, Graven

Tung, Xin Wang, Kenson Yu

Cinematic Technical Artists

Scott Goffman, Steeg Haskell, Sean

Laverty, Hung Le, Wei Qiao, Eric A.

Soulvie, Nelson Wang

Cinematic Studio Technical

Engineers

Mike Kramer, Sean Laverty

Additional Matte Painting

Alp Altiner, Dylan Cole

Additional Cinematic Artists

John Burnett, Harley Huggins, Peter

Lee, Joe Peterson

Audio Director

Russell Brower

Lead Sound Designer

Brian Farr

Audio Producer

Keith Landes

Sound Design

Jonas Laster, Joseph Lawrence

Music

Russell Brower, Derek Duke, Matt Uelmen

Additional Music

Brian Farr, David Arkenstone

Voice Casting

Bill Black

Voice Direction

Micky Neilson

Field SFX Recording

Bill Black, Joseph Lawrence, John

Fasal

Creative Development Production

Ben Brode, Joanna Cleland,

Gloria Soto

Creative Development Historian

Evelyn Fredericksen

Creative Development Illustrators

Peter C. Lee, Glenn Rane, Wang Wei

Video Production Manager

Joeyray Hall

Video Production Team

Terran Gregory, Tristan Pope, Brandan

Vanderpool

Quality Assurance Manager

Michael Gilmartin

Quality Assurance Assistant

Managers

Kelly Chun, John Herndon, Edward

Kang, Jonathan Mankin, Mark Moser,

Nicholas Pisani

QA Lead Tester (Expansion)

Shawn Su

QA Lead Tester (Live)

Michele Arko

QA Assistant Leads (Expansion)

Timothy Ismay, Michael Schwan Jr.,

Clint Walls

QA Assistant Leads (Live)

Paul Carver, Clayton Dubin, Sean

Wang

QA Automation Lead

Shane S. Cargilo

QA Automated Test Engineers

Evan Calder, Patrick Elia, Marius

Jivan, Justin Klinchuch, Michael

Murphy, Craig Steele

QA Compatibility Testers

Jason Kwan, Ray Laubach, Hector

Melendres, Brice Petibas, William

Roseman, Elaine Fu Yang

QA Content Specialists

Daniel Bendt, Robert Boxeth, Jack

Chen, James Cho, Ian Combs, Tim

Daniels, Morgan Day, Foster M.

Elmendorf, Edgar Flores, Mei Dean

Francis, Daniel Dake Luo, Stuart

Massie, RA Pearson, Daniel Percy

Polcari, David Sanchez, Michael M.

Sun, Don Vu, Tengying Yu

QA Localization Lead

Jin Kim

QA Localization Testers

Steven Chow, Mike Euiseung Kim,

Dean Yang

QA Technologies Test Team

Michael C. Chen, Steve McClory, Ian

S. Nelson, Anthony Suh, Anant Singh

Game Testers

Rie Arai, Scott Army, Michael

Bedernik, Justin Boehm, Sean

Copeland, Michael Corpora, Joel

Gregory Clift, Matt Dabrowski,

Christopher Davila, Meghan Dawson,

Drew Dobernecker, Matt Dupree, Beni

Elgueta, Victor Esquivias, Casey

Fulton, Jon Graves, Josh Hilborn, Xing

Jin, Kevin M. Kelly, Steve Ketterer,

Alicia Kim, Daniel Kramer, Paul Kubit,

Jared Lazaro, James R. Leaman,

Brian Lee, Asher Yonah Litwin,

Michael V. Liu, Nicholas A. Louie,

Anthony Lowery, John Lynch, Joe

Magdalena, Robert T. Martin Jr.,

Jonathon K. Mason, Lewis Mendez,

Jason Messinger, Christopher J.

Mountain, Mark Nelson, Arec Nevers,

Anthony Notti, Serban Mihai Oprescu,

Kurtis Paddock, Justin K. Parker,

Bryan Pendleton, Art Peshkov, Albert

Portillo, Mike Powell, Dustin Remmel,

Anthony Reyes, Sean Reyes, Bob

Richardson, Andreas Komma Rounds,

Andrew Rowe, Joseph Ryan, Paul

Sardis, Michael Sassone, William

Edward Smith IV, Simon Thai, Enrico

Tolentino, Rian Trost, Jimmy Truong,

Rodney Tsing, Chuck Valek, Ryan

Vance, Don Vu, James Walton, Taylor

Westfall, Jason Weng, Dean Yang,

Ronny Yoon

Community Management

Paul Della Bitta, Daniel Chin, Nathan

Erickson, Andrew Hsu, Chad Jones,

David Potter, Dirk Bömelburg,

Dominik Bartell, Douglas Liljekvist,

Douglas Midgley, Eirik Bakke, Emma

Stott, Gareth Patterson, Gary

Davidson, Georg Hirschauer, Göran

Gauruder, Grégory Sévin, Hannah

McArthur, Heiko Dieregsweiler,

Isabelle Soupault, James O'Connor,

Janet Wörner, Jason Courtney, Jay

Xealous, Jean-Claude Cipriani, Jon

Kenny, Jonathan Horrocks, Kai

Moosmann, Kim Chang, Leo

McKewan, Lucas Christophe, Magalie

Blaizot, Marc Johnson, Marco Manig,

Mario Janus, Mark Bentley, Mark

Furniss, Markus Graffe, Martin

Dammers, Mathias Bayer, Maurice

Mostard, Michael Broek, Michael

Hoffmann, Minh (Chris) Nguyen,

Mirko Kleimann, Patrick Metzger,

Paul Mazur, Philippe Miguet, Rémi

Aumeunier , Rob Kuczynski Robbert

Groeneveld, Roman Häusler, Ryan

Campbell, Scott Mackenzie,

Sebastian Magnus, Sebastian

Schedlbauer, Sébastien Hoareau,

Sébastien Musquin, Stephen

Grantham, Stian Skjøndal, Sylvain

Enjalbert, Thomas Chabrier, Thomas

Flöter, Thomas Hemmingway, Torsten

Duer, Ugo Croci, Zhong Yi Sun

Senior Technical and

Billing support

Alexandre Vallee; Ana Manso;

Andreas Unger; Claus Schumacher;

Eric Modolin; Gerd Berghoff; Gregoire

Bonnafoux; Matteo Spataro

Technical and Billing support

Aidan McLoughlin, Alexis Terrasse,

Alisdair Comb, Andre Linnenmann,

Christoph Grix, David Odiot, David

Remy Zephir, Denis Courtin, Elodie

Bastide, François Medaerts, Frederic

Krone, Gregoire Bonnafoux, Jessica

Schleder, Jihene Khessouma, Johan

Alkarp, Johnny Ahlgren, Matteo

Spataro, Neil Whelan, Oliver

Jackenkroll, Olivier Grassini, Raul

Burgos, Stefanie Beier, Stefanie

Traichel, Thomas Jauneault

Senior Quality Control and Account

Administration

Antonio Achucarro; Clemens Krainer;

Craig Pratt; Guillaume Richard;

Stefan Mai; Laurence Aerden

Quality Control and Account

Administration

Amanda Kate Harris, Andrea Della

Noce, Andreas Andreou, Antoine

Guyard, Avril Cater, Bernd

Gottsmann, Bo Mejdahl, Britta Riess,

Carine Fiorani, Carsten Baatz, Céline

Etcheberry, Christoph Thann, Dean

Jones, Dwayne Cort, Hansa Sawami,

John Harry De Lara, John Pombo,

Laurent Cuvier, Lukas WozniakManuel

Keusch, Manuel Zuercher, Marco

Baier, Marios Aziz, Pascale Roncin,

Patrik Knoll, Paul Oltmanns, Sara

Gissot, Sebastiaan Van Doornspeek,

Sebastian Mottschall, Simon

Taljaard, Stefan Frei, Timothy Legge,

Tommy Sabri, William Geng, Wouter

Van Der Veen

Web Development team

Mathieu Chauvin, Laurent Bourcier,

Fanny Hermant, Philippe Peeters,

Daniel Dieling

Network Operation Administration

Julien Mariani, Dustin Koupal,

Thierry Sudan, Anthony Williams,

Erik Karlsson, Gandalf Brahm,

Mourad Kaci

Yan Kahle, Francois Noel, Chris

Eckert, Ryan Dean

Human Resource and office

administration

Anne-Sophie Buiret, Marije Korver,

Elodie Dupuis, Peter Guibert, Inma

Garcia, Lara Machado, Christopher

Kopetschek, Juliette Durand

Financial control

Sergio Vitaliti

Communication and community

management

Christian Vestoel, Thomas Johnsen,

Per Bonomi, Jean Baptiste Pennes,

Nicolas Guion, Marc Olbertz,

Sebastian Schulz, Tobias Jahn,

Antonio Moreno, Bo Selmer Hansen,

Benedikt Oehmen, Alexander

Rickardsson, José Ignacio de Andrés

Arias-Salgado, Emma Jones

Web Editorial Team

Yann Pallatier, Mark Clements, Kelly

Lopez, Ramon Hermann, Stefanie

Gwinner, Pierre Rosenthal, Stephane

Perroud, Francisco Bolanos

Web Design team

Bao Tran, Prune Moldawan, Soren

Geier, Sebastien Garnault

Brand Manager Europe

Eric Chauveau

European Operations Team

Bob Wharton, Erika Thiong-soui-ho,

Fabien Tisle, Loic Nef, Matthieu

Anquetil

European Localization & QA

Manager

Frédéric Baudet

French Localization & QA Lead

Tristan Lhomme

Translation French

Bruno Cailloux, Alexis Roy-Petit,

Anne Studer, Anne Vétillard

Senior QA Tester French

Laetitia Georges, Marc Ho,

Frédéric Vasseur

German Localization & QA Lead

Alexander Ipfelkofer

Translation German

Björn Bodrück, Christian Decomain,

Joanne Stephan, Edna Weissflog

Senior QA Tester German

Ben Choi, Jörg Frey, Peter Schneider

Spanish Localization & QA Lead

Ivo Garcia

Translation Spanish

Rodrigo Mencía, Carmen Priego, Inés

Rubio, Ignacio Urrutia, Elena Otero

Senior QA Tester Spanish

José Luis Bóveda Suárez, Alba Pérez

Special Thanks

Bruce Hack

Bob & Jan Davidson

ADDITIONAL THANKS

Kaeo Milker

Theo Sanders

Gina MacGregor

Alan Dabiri

Celeste Aviva, bunches

Trudy, Gary, Daniel &

Dominic Sparks

Information Technologies

Purchasing

Greg Faltersack

Director of Global Human

Resources

Denise Dunlap

Human Resources

Erika Neuhauser,

Michelle Secrest, Daniela Shani, Lisa

Pearce

Global Finance

David Gee

Financial Research Analysts

Andrew Amadi, Shien Chang

Office Administration

Jamie Crooks, Heather Foreman,

Janet Garcia, KC Ross, Calvin

Williams

Facilities Management

Samuel Schrimsher, Brandon

Shephard, Henry Szekely

Director of Global Public Relations

Lisa Jensen

Global Public Relations and Events

Team

Elisha Factor Cabrera, Bob Colayco,

Shon Damron, Kacy Dishon, Gil Shif,

Christy Um

Legal Counsel

Kevin Crook, Terri Durham, Satoru

Hamada, Eddy Meng, Rod Rigole, Eric

Roeder, James Shaw

VP of Global Marketing

Neal Hubbard

Global Marketing

John Heinecke, Tomas Melian

Regional Marketing

Qimin Ding, Ellen Hsu, Marc

Hutcheson, Matt Kassan, Donghyun

Kim, Richard Kwon, Patrick Lee,

Amanda Wang, Maggie Xiao

Marketing Creative Services

Kathy Carter, Michael Freeth, Zachary

Hubert, Henry Pan, Steve Parker, Pete

Tran, Caroline Wu

Recruiting

Choua Her, Adam Mutchler, Sunshine

Saint Onge, Jack Sterling, Asheesh

Thukral

SVP Global Operations, VG

Robert Wharton

Manufacturing

Simon Berriochoa, Donna Damrow,

Gary Rogers, Rodger Shaw, Ralph

Speicher, Soui Ho, Steve Voorma, Bob

Wilson

Live Sessions and Orchestrations

produced by:

Edo Guidotti

Duduk, Bansuri, Tunisian Midjwiz,

Shakuhachi and Flutes performed

by:

Pedro Eustache

Hand Drums performed by:

John Bergamo

Cinematic Intro Sound Designers

David Farmer (EAD), Paul Menichini

(EAD)

Cinematic Intro Music

Neal Acree

Cinematic Intro Music Recorded by

the Northwest Sinfonia and Chorus,

Contracted by

Simon James & David Sabee

Cinematic Intro Audio Mixer

Tom Brewer (Source sound)

Manual Project Management

Jason Hutchins, Gloria Soto

Manual Writing

Micky Neilson

Manual Design and Layout

Anomaly Creative

Raul Ramirez, Bill Watt

Co-Lead Dunsel Managers

Keith Lee, Chris Sigaty

General Management Blizzard

Europe

Itzik Ben Bassat

Business Development Manager

Europe

Delphine Le Corre

Finance Manager Europe

Benoit Dufour

Platform Management

Director Europe

Jean-Michel Courivaud

Web & Online Director Europe

Anne Bérard

Director of Communication &

Community Europe

Julia Gastaldi

Support Service Director Europe

Frédéric Menou

Executive Director of Marketing

Europe

Cédric Maréchal

Customer Support Managers

Emmanuel Obert, Christian

Scharling, Rainer Mayer, Robert

Ashby, Ernst ten Bosch

Assistant Customer

Support Managers

Sophie Bellegarde, Cédric Galins,

Erin Johanson, Linus Flink, Nikolaj

Wendt, Rinaldo Andreolli, Alexis

Guariguata, Jan Gräber, Hansjörg

Brandt, Thomas Lenglet, Cédryck

Poitelon, Marie-Hélène Atienz, Luca

Zucconelli

Senior Game Masters

Elodie Cholière; Jean-Pierre Poulain;

Romain Dijoux; Serge Pinçon; Vincent

Kaufmann; Gael Company, Peter

Rothlisberger; Alexander Bradburn;

Bastiaan van Dijk; Daniel Kennedy;

Eetu Heiska; Eric Enhus; Fredrik

Svantes; Gaetan Martens; Gurpreet

Singhwahla; Huw Gower; Iwan de

Kleine; Jean-Christophe Bouchet;

Kasper Giehm; Kim Jensen; Martin

Tegner; Ronnie Hansson; Shane

Fitzhenry; Sverre Rasmussen; Sylvan

Lynn Andre Schickhoff; Anthony

Beels; Christian Brueckner; Christian

Gutjahr; Falk Schwiefert; Florian

Mentl; Frank Mecke; Markus Schill;

Mirko Bayer; Patrick Seidler; Philipp

Thiede; Robin Hoese; Sascha Giese;

Silvio Clausen

Game Masters

Alexander Otto, Alexander Bentchev,

Andreas Jablonowski, Anne Staudt,

Are Granhaug, Arnaud Ameele, Artur

Strak, Asbjorn Jensen, Barry Murphy,

Bartholomeus van Spaendonck,

Bruno Loncke, Carl McNeill, Cédric

David, Christian Guest, Christian

Kotzan, Christian Schilling, Christine

Clausen, Craig Bland, David Dölker,

WORLD OF WARCRAFT

END USER LICENSE AGREEMENT

IMPORTANT! PLEASE READ CAREFULLY. PLEASE READ THE FOLLOWING WORLD OF WARCRAFT END

USER LICENSE AGREEMENT BEFORE DOWNLOADING OR INSTALLING THIS SOFTWARE PROGRAM.

THIS SOFTWARE IS LICENSED, NOT SOLD. IF YOU DO NOT AGREE WITH THE TERMS OF THIS

AGREEMENT, PLEASE DELETE THE SOFTWARE PROGRAM IMMEDIATELY AND ARRANGE TO RETURN

THE GAME TO YOUR RETAILER.

This software program, and any fi les that are delivered to you (via on-line transmission or otherwise) to

“patch,” update, or otherwise modify and/or enhance the software program, as well as any printed

materials and any on-line or electronic documentation (the “Manual”), and any and all copies and

derivative works of such software program and materials (collectively, together with the “Game Client”

defi ned below, the “Game”) are copyrighted works of Blizzard Entertainment, Inc. (“Blizzard

Entertainment”), who has licensed its rights to exploit the Game in the European Union to its affi liate

Blizzard Entertainment, SAS (“Blizzard”). All use of the Game is governed by the terms of this End User

License Agreement (“License Agreement” or “Agreement”). To play the Game, you must have

registered an account on Blizzard’s Battle.net

game service (the “Battle.net

Account”), which is subject

to a separate Terms of Use agreement available at http://www.battle.net/legal/termsofuse.shtml (the

“BNET Terms of Use Agreement). Blizzard’s Battle.net® game service (the “Battle.net

Service) is

provided to you by Blizzard. In addition, the Game may only be played by obtaining access to Blizzard

Entertaiment’s World of Warcraft massively multi-player on-line role-playing game service (the

“Service”), which is subject to a separate Terms of Use agreement (the “WoW Terms of Use”) and which

is provided to you by Blizzard. The Service includes the use of a voice over Internet protocol technology,

which enables you to communicate orally with other users and which includes certain features to

determine who to speak with (the “Voice Client”). Blizzard is your contractual partner for the performance

of the Service. If your purchase of the Game included a limited period of “free access” to the Service, the

WoW Terms of Use also govern your access to the Service during the period of “free access.” The Game

is distributed solely for use by authorized end users according to the terms of this License Agreement.

Any use, reproduction or redistribution of the Game not expressly authorized by the terms of the License

Agreement is expressly prohibited.

1. Grant of a Limited Use License. The Game installs computer software (hereafter referred to as the

“Game Client”) onto your hardware to allow you to use your Battle.net® Account to play the Game

through access to the Service. To play the Game you must therefore: (i) register for and login using an

authorized Battle.net

Account, (ii) obtain access to the Service and (iii) agree to the terms of this License

Agreement, the WoW Terms of Use and the BNET Terms of Use Agreement. Subject to your agreement

to and continuing compliance with this License Agreement, Blizzard hereby grants, and by installing the

Game Client you thereby accept, a limited, revocable, nontransferable, non-sublicensable and non-

exclusive license and right to install the Game Client for your personal and non-commercial use on one

(1) or more computers which you own or which are under your personal control. All use of the Game is

subject to this License Agreement, the BNET Terms of Use Agreement, and the WoW Terms of Use, each

of which you must accept before you can use your Battle.net

Account to play the Game through access

to the Service. Blizzard Entertainment and/or Blizzard reserve the right to update, modify or change the

Game for the reasons stated in Section 9 below. Changes to the License Agreement will be notifi ed and

enter into force according to Section 15 below.

2. Pre-Loaded Software. The media on which the Game Client is distributed may contain additional

software and/or content for which you may not have a valid license and which is specially protected

against unauthorized access (the “Locked Software”). You agree that Blizzard Entertainment and/or

Blizzard may install the Locked Software onto your hard drive during the Game Client installation

process. You also agree that you will not access, use, distribute, copy or display any Locked Software, or

create any derivative works based on the Locked Software. PLEASE NOTE THAT THE CIRCUMVENTION

OF ACCESS OR COPY PROTECTION MEASURES MAY CONSTITUTE A CRIMINAL ACT UNDER THE COPY

PROTECTION LAWS OF YOUR COUNTRY OF RESIDENCE. You can get access to and use the Locked

Software, or parts thereof, if you (a) purchase or otherwise legally obtain a valid license and (b) accept

the End User License Agreement(s) for this Locked Software, in such case you will receive an

alphanumeric key from Blizzard to unlock the software. Please note that you will only be allowed to

unlock those portions of the Locked Software for which you accepted the respective End User License

Agreement (“the Unlocked Software EULA”) and were granted a valid license (the “Unlocked Software”).

The terms of this Agreement, the WoW Terms of Use and the BNET Terms of Use Agreement shall apply

to Unlocked Software in addition to the Unlocked Software EULA. However, to the extent any provision

of this Agreement confl icts with any provision in the Unlocked Software EULA, the provisions of the

Unlocked Software EULA shall prevail, but only with regard to the Unlocked Software.

Len “Pops” and Irene Sparks

Jean and George Matthews

Kacy <3

Mrs. Karen Barris

Julia Barris

Helkat

Mr. Bojangles

Sandra Webb

Paul (Mr.) Young

Ferre Akbarpour

To M.A. Afrasiabi, you'll always be

missed

Wendy and Cooper Aello

Angelista, Colin, and Emi

The Kaplan Family

Grace and Mehley

Hoiyan “Tracy” To

Daifei

Jen, Ben, and Mykenna

Foundation

Pooka, for all her advice and support

Claudia and Alanna Guerrero

Stephanie Rainwater

Izabel Rainwater

Yasmin Wood

Robin Wood

Rainey

The Great Rob Chacko

My Amazing Wife, Shelley

Beverly and Shangreaux Lagrave

Thanks to my girlfriend Diana and

brother Morgan, I love you both

Anna Hartwell

Agapito Barriga

Brynda De Arte

Seamus De Arte

Ji Yeon Han “my gopher”

The Korean National Soccer Team

Chad Verrall

Rob Beatie

Stephanie Keefer

Amber Ray

The Vestal Family

Nigel, Linne, Sarah & Lucy

John and Hiroko

Nhu Quynh “Queenie” Ly

The M of O team

Abra Chouinard

Margie, Taylor and Cody

Vigilance guild

Margaret and Tina Brower

i and o

Don Simpson and Matt Householder

Greg Landes

Andrea Landes

Yulia and Jasper Duke

Tracy and Garrett Farr

Dr. Edgar Charles Lawrence

Kazue Blackwell

Karen and Tiggeria

Mark Day

Phillip Bossant

Meeshe Chan

Kevin Ken Lee

Frances Lin and family

Grandma and Grandpa Mencer

Linda Chen

JEND

Randy Jones

Brian Jones

Min Chu

David Chu

Tina and Melissa Maloof

Ron and Judi Maloof

Eric Bigelow

Mike Davis

Katherine, Penelope and our

twin girls

Andrea Morrisroe

The Morrisroe Family

Mary, Johnny, and Joey Cash

Every Gnome I've ever killed

Mindi Johnson

The Foote Clan

Silvia Van Dusen

Kai Van Dusen

Kiana Van Dusen

Astrid Macias

Mandi Stiles

VJ Army

Lauren Squier

Karlee Chadwick

Paige Chadwick

To Catherine, Steven and Elizabeth,

for everything. Simply everything

To the Loons...without you, Azeroth

would feel empty

Thanks to my husband Mike and my

family for all their love and support

Anissa – Thank you for letting me

realize my dream

JDB – Thanks for the faith and

support!

Aimee Della Bitta

California DMV

Caffeine

Deana & Dacy Matarasso

Cairenn and Iriel

Insufficient Light (Who did not take

their name from the manual, sir.)

WE WANT TO EXTEND A VERY SPECIAL

THANKS TO ALL OUR FAMILIES. YOUR

NEVER-ENDING PATIENCE AND

UNDERSTANDING MAKE IT ALL

POSSIBLE.

WE LOVE YOU!

terminate this License Agreement to the following address: Blizzard Entertainment S.A.S., TSA 60 001,

78143 Vélizy-Villacoublay Cedex, France. Blizzard reserves the right to terminate this License Agreement

without notice, if you fail to comply with any terms and conditions contained herein, the WoW Terms of

Use and/or the BNET Terms of Use Agreement. In case of minor violations of these rules Blizzard will

provide you with a prior warning of your non-compliance prior to terminating the License Agreement.

If, however, your behavior is utterly inacceptable, in particular if it endangers the gaming experience of

other players, Blizzard is not required to provider you with such prior warning. A behavior is utterly

inacceptable in case of a serious violation of important provisions of this License Agreement, the WoW

Sections 1, 2 and 5 above. In such event, you must immediately destroy the Game and remove the Game

Client from your hard drive.

8. Export Controls. The Game may not be re-exported, downloaded or otherwise exported into (or to a

national or resident of) any country to which the U.S. has embargoed goods, or to anyone on the U.S.

Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table

of Denial Orders. By installing the Game, you are agreeing to the foregoing, and you are representing

and warranting that you are not located in, under the control of, or a national or resident of any such

country or on any such list.

9. Patches and Updates. Blizzard Entertainment and/or Blizzard shall have the right to deploy or provide

patches, updates and modifi cations to the Game, as needed or as useful to: (i) enhance the gaming

experience by adding new content to the Game, (ii) incorporating new features to the Game, (iii)

enhancing content or features already in the Game; (iv) fi xing ‘bugs’ that may be altering the Game; and

(v) determining how you and other players utilize the Game so that the Game can be enhanced for the

enjoyment of the Game’s users; and (vi) protect you and other players against cheating; and (iii) make

the gaming environment safer for you. These patches, updates and modifi cations to the Game must be

installed for the user to continue to play the Game. For these purposes, Blizzard Entertainment and/or

Blizzard may update the Game remotely, including, without limitation, the Game Client residing on the

user’s machine, without knowledge or consent of the user, and you hereby grant to Blizzard

Entertainment and/or Blizzard your consent to deploy and apply such patches, updates and modifi

cations to the Game.

10. Duration of the “On-line” Component of the Game and of the Voice Client. This Game is an ‘on-

line’ game that must be played over the Internet through the Service, as provided by Blizzard. It is your

entire responsibility to secure an Internet connection and all fees related thereto shall be at your own

charge. Blizzard will use reasonable efforts to provide the Service all day, every day. However, Blizzard

reserves the right to temporarily suspend the Service for maintenance, testing, replacement and repair

of the telecommunications equipment related to World of Warcraft, as well as for transmission

interruption or any other operational needs of the system. Blizzard can neither guarantee that you will

always be able to communicate with other users, nor that you can communicate without disruptions,

delays or communication-related fl aws. Blizzard is not liable for any such disruptions, delays or other

omissions in any communication during your use of the Voice Client. Blizzard agrees to provide the

servers and software necessary to access the Service until such time as World of Warcraft is “Out of

Publication.” World of Warcraft shall be considered “Out of Publication” following the date that World of

Warcraft is no longer manufactured and/or distributed by Blizzard Entertainment, or its affi liates.

Thereafter, Blizzard may, in its sole and absolute discretion, continue to provide the Service or license to

third parties the right to provide the Service. However, nothing contained herein shall be construed so

as to place an obligation upon Blizzard to provide the Service beyond the time that World of Warcraft is

Out of Publication. In the event that Blizzard determines that it is in its best interest to cease providing

the Service, or license to a third party the right to provide the Service, Blizzard shall provide you with no

less than three (3) months prior notice. Neither the Service nor Blizzard’s agreement to provide access

to the Service shall be considered a rental or lease of time on or capacity of Blizzard’s servers or other

technology.

11. No Responsibility for Individual Communication. You acknowledge that the content of the

communication with other users through the Voice Client is entirely the responsibility of the user from

whom such content originates. You may therefore be exposed to content that is offensive, harmful to

minors, indecent or otherwise objectionable. Blizzard is not liable for any such sort of communication of

other users through the Voice Client.

12. Additional Manufacturer’s Guarantee for the Game Client. In the event that tangible media (e.g.

CD-ROMs or DVDs) containing the Game Client were purchased in the European Union and they prove to

be defective and provided you inform Blizzard of such defect within (i) two (2) months from the day you

detected such defect and (ii) within two (2) years from the date of the purchase of the Game, Blizzard will,

upon presentation to Blizzard of proof of purchase of the defective media and the media itself, at its sole

discretion 1) correct any defect, 2) replace the Game, or 3) refund your money. This guarantee does not

affect or restrict the statutory warranty claims that you may have against the retailer of the Game Client.

3. Service and Terms of Use. As previously stated, you must have registered a Battle.net

Account to

access the Service and play the Game. The Battle.net

Service is subject to the BNET Terms of Use

Agreement, which you may view http://www.battle.net/legal/termsofuse.shtml and which you must

accept to register a Battle.net

Account. You must also accept the WoW Terms of Use in order to access

the Service to play the Game. The WoW Terms of Use govern all aspects of game play. You may view

the Terms of Use by visiting the following website: http://www.battle.net/legal/termsofuse.shtml. If you

have purchased a hardcopy of the Game and do not agree with the BNET Terms of Use Agreement, or

the WoW Terms of Use, you should (i) not register for a Battle.net

Account to play the Game, (ii) not

access the Service to play the Game, and (iii) return the Game to the place where you purchased the

Game within thirty (30) days of the original purchase date.

4. Ownership.

A. All intellectual property rights in and to the Game, including without limitation the Locked and

Unlocked Software, and all copies thereof (including, but not limited to, any user accounts, titles,

computer code, themes, objects, characters, character names, stories, dialog, catch phrases, locations,

concepts, artwork, character inventories, structural or landscape designs, animations, sounds, musical

compositions, audio-visual effects, storylines, character likenesses, methods of operation, moral rights,

any related documentation, and “applets” incorporated into the Game) are owned or expressly

licensed by Blizzard Entertainment or Blizzard. The Game is protected by the copyright laws of the

United States, international copyright treaties and conventions, and other laws. All rights are reserved.

The Game may contain certain licensed materials, and licensors of those materials may enforce their

rights in the event of any violation of this License Agreement.

B. In order to access the Service and to play World of Warcraft , you are required to establish a

Battle.net

Account as described in the BNET Terms of Use Agreement that is unique to you and non-

transferable. To access the Service, you will be asked to provide Blizzard with an Authentication Key

of the Game that will be exclusively linked to the Battle.net

Account you have established. Therefore,

Blizzard does not allow you to transfer ownership of the Game Client to third parties.

5. Responsibilities of End User.

A. Subject to the Grant of License herein, you may not, in whole or in part, copy, photocopy,

reproduce, translate, reverse engineer, derive source code, modify, disassemble, decompile, or create

derivative works based on the Game, or remove any proprietary notices or labels on the Game. Failure

to comply with the restrictions and limitations contained in this Section 5 shall result in immediate,

automatic termination of the license granted hereunder and may subject you to civil and/or criminal

liability. Notwithstanding the foregoing, you may make one (1) backup copy of the Game Client, the

Unlocked Software and the Manuals.

B. You agree that you shall not, under any circumstances,

(i) sell, grant a security interest in or transfer reproductions of the Game to other parties in any way not

expressly authorized herein, nor shall you rent, lease or license the Game to others;

(ii) exploit the Game or any of its parts, including, but not limited to, the Game Client, for any

commercial purpose, including, but not limited to, use at a cyber café, computer gaming center or any

other location-based site without the prior express written consent of Blizzard;

(iii) host, provide or develop matchmaking services for the Game or intercept, emulate or redirect the

communication protocols used by Blizzard in any way, including, without limitation, through protocol

emulation, tunneling, packet sniffi ng, modifying or adding components to the Game, use of a utility

program or any other techniques now known or hereafter developed, for any purpose, including, but

not limited to, unauthorized network play over the Internet, network play utilizing commercial or non-

commercial gaming networks or as part of content aggregation networks; or

(iv) create or maintain, under any circumstance, any unauthorized connections to the Game or the

Service. All connections to the Game and/or the Service, whether created by the Game Client or by

other tools and utilities, may only be made through methods and means expressly approved by

Blizzard. Under no circumstances may you connect, or create tools that allow you or others to connect,

to the Game’s proprietary interface or interfaces other than those expressly provided by Blizzard for

public use. (v) use the Voice Client for any unlawful purposes. In particular you shall not (i) eavesdrop,

intercept or monitor any communication which is not intended for you, (ii) use any type of spider, virus,

worm, trojan-horse or any other codes or tools that are designed to distort or otherwise interfere with

the communication, (iii) use the Voice Client for any commercial communication, or (iv) expose any

other user to communication which is offensive, harmful to minors, indecent or otherwise

objectionable.

6. Parental Control. Parents can restrict the use their child makes of the Service by way of a parental

control system. Further information can be found here: http://www.battle.net/parents

7. Termination. This License Agreement is effective until terminated. Upon termination for any reason,

all licenses granted herein as well as licenses for Unlocked Software shall immediately terminate and you

may terminate the License Agreement at any time by cumulatively (i) destroying the Game; and (ii)

removing the Game Client from your hard drive; and (iii) notifying Blizzard by mail of your intention to

13. Limitation of Liability. As regards the online service provided by Blizzard, for damages or

compensation of unavailing expenditures, whatever the legal basis including tort may be, the following

rules apply: Blizzard may only be liable in cases of where it is adjudged that Blizzard: (i) engaged in

intentionally damaging conduct; (ii) was grossly negligent; and/or (iii) is in breach of the requirements of

the Product Liability Act according to statutory law. If you acquired the media containing the Game Client

in Germany or Austria or if you access the Service from the territory of Germany or Austria or in such

other countries where local laws would apply, Blizzard may also be liable in case of death or personal or

physical injury according to statutory law where Blizzard is adjudged to be responsible for such death or

personal or physical injury. Blizzard shall not be liable for slight negligence. However, if you acquired the

media containing the Game Client in Germany or Austria or if you access the Service from the territory

of Germany or Austria, Blizzard may also be liable for slight negligence if Blizzard is adjudged to be in

breach of such contractual obligation hereunder, the fulfi llment of which is required for the due

performance under this Agreement, the breach of which would endanger the purpose of this Agreement

and the compliance with which you may constantly trust in. In such cases, Blizzard’s liability is limited to

typical and foreseeable damages; in other cases Blizzard shall not be liable for slight negligence.

14. Rights on Breach. The Game, Game Client as well as the Locked Software, trademarks and

copyrighted content contained therein and associated with the Game are the copyrighted property of

Blizzard Entertainment, and, through the efforts of Blizzard Entertainment, has established substantial

goodwill and recognition. In the event of a signifi cant breach of the terms of this Agreement, Blizzard

Entertainment reserves its right to take all legal actions which may be available to a licensor of intellectual

property under the law to protect its rights in its property. In the event that Blizzard Entertainment is the

prevailing party in any such actions, Blizzard Entertainment shall see any and all rights that may be

available to Blizzard Entertainment under the law to recover damages, costs of suit and its attorneys fees.

15. Changes to the Agreement. Blizzard may, from time to time, change, modify, add to, or supplement

this License Agreement. Those changes will become effective upon prior notice as follows: Blizzard will

post notifi cation of any such changes to this License Agreement on the World of Warcraft website

located at http://www.battle.net and will post the revised version of this License Agreement in this

location, and may provide other notice which may include by email, postal mail or pop-up screen. After

expiry of one month following the notifi cation the continued use of the Game and Services by you will

mean you accept any and all such changes. By means of the notifi cation Blizzard will inform you about

the fact that the License Agreement has been amended and shall point out that after expiration of one

month following the notifi cation your installation or use of the Game shall be deemed as consent to the

modifi cation or amendment. If any future changes to this License Agreement are unacceptable to you

or cause you to no longer be in compliance with this License Agreement, you may terminate this License

Agreement in accordance with Section 7 herein. The modifi ed version of the License Agreement shall

enter into force at the beginning of the second month following the notifi cation unless Blizzard has

received a notifi cation of termination from you by that time.

16. Miscellaneous. In the event that any provision of this License Agreement shall be held by a court or

other tribunal of competent jurisdiction to be unenforceable, the remaining portions of this License

Agreement shall remain in full force and effect. This License Agreement constitutes and contains the

entire agreement between the parties with respect to the subject matter hereof and supersedes any prior

oral or written agreements; provided however, that this agreement shall coexist with, and shall not

supersede, the WoW Terms of Use and the BNET Terms of Use Agreement. To the extent that the

provisions of this Agreement confl ict with the provisions of the WoW Terms of Use, the confl icting

provisions in the WoW Terms of Use shall govern. In the event of a confl ict between the terms of this

Agreement and the BNET Terms of Use Agreement, this Agreement shall govern and supersede the

BNET Terms of Use Agreement. Sections 4A, 11, 12, 13, 14, 154 and 16 hereof shall survive the

termination of this Agreement. I represent that I am a ‘natural person’ over the age of eighteen (18) years

or over the age of majority in my country of residence. I hereby acknowledge that I have read and

understand the foregoing License Agreement. I further agree that the action of installing the Game Client

is an acknowledgment of my agreement to be bound by the terms and conditions of the License

Agreement contained herein on behalf of myself and, as far as applicable, for one minor child for whom

I am a parent or legal guardian and whom I have authorized to use the Service and to play the Game.

Warcraft, World of Warcraft and The Burning Crusade are registered trademarks of Blizzard

Entertainment, Inc. in the U.S. and/or other countries. Windows, Windows Vista and DirectX are

trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Macintosh is a registered trademark of Apple, Inc. Pentium is a registered trademark of Intel

Corporation. Dolby and the double-D symbol are trademarks of Dolby Laboratories. All other trademarks

referenced herein are the properties of their respective owners.

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