MICHIGAN CIVIL SERVICE COMMISSION
JOB SPECIFICATION
UNEMPLOYMENT INSURANCE ANALYST
JOB DESCRIPTION
Employees in this job complete and oversee a variety of professional research and analysis
assignments to evaluate, assess, plan, develop, and implement unemployment insurance programs,
functions, and services.
There are five classifications in this job.
Position Code Title - Unempl Ins Analyst Trainee-E
Unemployment Insurance Analyst (Departmental Trainee) 9
This is the entry level and serves as a parallel classification to the Unemployment Insurance Analyst 9
for classified state employees who do not possess a degree. The work performed is identical to an
entry-level Unemployment Insurance Analyst 9; i.e., the employee carries out a range of professional
unemployment insurance analyst assignments while learning the methods of the work.
Position Code Title - Unemploy Insurance Analyst-E
Unemployment Insurance Analyst 9
This is the entry level. The employee carries out a range of professional unemployment insurance
analyst assignments while learning the methods of the work.
Unemployment Insurance Analyst 10
This is the intermediate level. The employee carries out an expanding range of professional
unemployment insurance analyst assignments in a developing capacity.
Unemployment Insurance Analyst P11
This is the experienced level. The employee performs a full range of professional unemployment
insurance analyst assignments in a full-functioning capacity. Considerable independent judgment is
required to carry out assignments that have significant impact on services or programs. Guidelines may
be available, but require adaptation or interpretation to determine appropriate courses of action.
Position Code Title - Unemploy Insurance Analyst-A
Unemployment Insurance Analyst 12
This is the advanced level. The employee may function as a lead worker or senior worker. At this level,
employees are responsible for overseeing the work assignments of other professionals or have regular
assignments which have been recognized by Civil Service as having significantly greater complexity
than those assigned at the experienced level.
Employees generally progress through this series to the experienced level based on satisfactory performance
and possession of the required experience.
JOB DUTIES
NOTE:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all
duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
NOTE:
Analyzes and evaluates unemployment insurance functions such as employer taxes and benefit
payment operations to measure compliance with state and federal requirements and agency operating
standards and procedures; identifies problems and deficiencies and recommends appropriate corrective
action.
Designs and conducts evaluations, surveys, or special studies to determine unemployment insurance
program needs and to assist in the planning, implementing, and control of unemployment claims
programs.
Provides technical assistance to branch offices, agency staff, governmental agencies, and the public on
technical aspects of unemployment insurance benefit programs and in the interpretation of the laws,
policies, and rules governing the programs.
Investigates and researches solutions to problems posed by claimants and employers pertaining to
unemployment benefit claims and taxation.
Prepares training materials and conducts in-service staff training to implement new programs,
procedures, automated systems, or operating changes in established programs.
Develops and revises operating procedures and forms to reflect changes in state and federal
requirements and agency practices and standards.
Assesses the social, economic, political, operational, and organizational implications of existing and
proposed policy and program decisions.
Develops program plans for an assigned area of responsibility, including the study and analysis of
program data, formulation of policy and program budget preparation, and the determination of
necessary automated data systems modifications.
Serves as a liaison and coordinates unemployment insurance programs with state and federal agencies,
private or public organizations, and communities in an assigned area.
Develops and recommends alternative state and agency strategies to address and resolve a variety of
issues and problems related to unemployment insurance programs.
Prepares administrative program releases, updates operating manuals, and designs and revises forms
and informational pamphlets.
Maintains records, and prepares reports and correspondence related to the work.
May assist in the training of new employees.
Performs related work as assigned.
Additional Job Duties
Unemployment Insurance Analyst 12 (Lead Worker)
Oversees the work of professional staff by making and reviewing work assignments, establishing
priorities, coordinating activities, and resolving related work problems.
Unemployment Insurance Analyst 12 (Senior Worker)
Performs on a regular basis professional unemployment insurance analyst assignments which are
recognized by Civil Service as more complex than those assigned at the experienced level.
JOB QUALIFICATIONS
Knowledge, Skills, and Abilities
NOTE:
Knowledge of management methods, practices and procedures, including methods development, cost
analysis, procedural manuals, training materials, operating controls, records and reports, and applicable
studies for evaluating pertinent programs or services.
Knowledge of the principles of administrative management, including office procedures and reporting,
finance of unemployment insurance programs and services, and program budgeting techniques.
Knowledge of the legislative process and governmental organization and structure as it applies to
unemployment insurance programs.
Knowledge of the economic, social, political, and business conditions of the state.
Knowledge of the principles of methods, systems, and operational analysis.
Ability to analyze, synthesize, and evaluate a variety of data for use in program development and
analysis.
Ability to analyze and assess operations from the standpoint of management controls, systems and
procedures.
Ability to develop program procedures, policies and guidelines.
Ability to organize, evaluate, and present information effectively.
Ability to interpret and apply laws, rules, and regulations applicable to the work.
Ability to formulate plans, procedures, and controls in a program or service area.
Ability to input, maintain, and retrieve data from computer systems.
Ability to maintain records, and prepare reports and correspondence related to the work.
Ability to communicate effectively with others.
Ability to maintain favorable public relations.
Ability to prepare and select training materials.
Additional Knowledge, Skills, and Abilities
Unemployment Insurance Analyst 12 (Lead Worker)
Ability to organize and coordinate the work of others.
Ability to set priorities and assign work to other professionals.
Working Conditions
Employees may be required to travel to temporary and/or itinerant work sites to adjudicate
unemployment benefits.
Some jobs require an employee to work in a hostile environment.
Physical Requirements
The job duties require an employee to stand for long periods.
The job duties require an employee to work under stressful conditions.
Education
Possession of a bachelor’s degree in any major.
Some knowledge in the area listed is required at the entry level, developing knowledge is required at the
intermediate level, considerable knowledge is required at the experienced level, and thorough knowledge is
required at the advanced level.
Experience
Unemployment Insurance Analyst 9
No specific type or amount is required.
Unemployment Insurance Analyst 10
One year of professional experience involving the evaluation, planning and implementation of
unemployment insurance programs equivalent to an Unemployment Insurance Analyst 9.
Unemployment Insurance Analyst P11
Two years of professional experience involving the evaluation, planning and implementation of
unemployment insurance programs equivalent to an Unemployment Insurance Analyst, including one
year equivalent to an Unemployment Insurance Analyst 10.
Unemployment Insurance Analyst 12
Three years of professional experience involving the evaluation, planning and implementation of
unemployment insurance programs equivalent to an Unemployment Insurance Analyst, including one
year equivalent to an Unemployment Insurance Analyst P11.
Alternate Education and Experience
Unemployment Insurance Analyst 9 - 12
Educational level typically acquired through completion of high school and the equivalent of at least two
years of full-time active-duty experience at or above the E-6 level in the uniformed services may be
substituted for the education requirement.
Unemployment Insurance Analyst (Departmental Trainee) 9
Education-
Educational level typically acquired through completion of high school.
Experience-
Four years of experience as an advanced 9-level worker in an ECP Group One classification.
OR
Three years of experience as an E9, E10, or E11-level worker in an ECP Group One classification.
OR
Two years of experience as an experienced level worker in an ECP Group One technician or
paraprofessional classification.
OR
Two years of experience as a first-line supervisor in an ECP Group Three classification.
OR
One year of experience as a second-line supervisor in an ECP Group Three classification.
*Paraprofessional classifications are those requiring an associate’s degree or two years of college.
Educational Substitution-
College credits may be substituted on a proportional basis (one year of college education may substitute
for one quarter of the required experience) for up to one half of the required experience.
Special Requirements, Licenses, and Certifications
None
JOB CODE, POSITION TITLES AND CODES, AND COMPENSATION INFORMATION
Job Code
Job Code Description
UNEMINALT
UNEMPLOYMENT INSURANCE ANALYST
NOTE:
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities
will be evaluated on an individual basis.
Position Title
Position Code
Pay Schedule
Unemploy Insurance Analyst-E
UNEMALTE
E42-011
Unemploy Insurance Analyst-A
UNEMALTA
E42-014
Unempl Ins Analyst Trainee-E
UNEMNTRE
NERE-002P
JZ
09/03/2023
