120
46 acres and five guntas, out of which 30 acres and one gunta is available for future expansion. As of September 30, 2020, it
had an installed annual production capacity of 38.40 million units, with the capability to manufacture products in the pressure
cookers, non-stick cookware (roller coated and spray coated), LPG stoves, mixer grinders, LED bulbs, iron and induction
cooktops categories. Similarly, as of September 30, 2020, our Baddi Facility, focused on the Oil Company Business, which
includes manufacturing and co-branding of products with such Companies, (“OCB”) has an installed capacity of 2.80 million
units per annum, with the capability to manufacture products such as LPG stoves and inner lid cooker.
For certain product categories and sub-categories which do not enjoy economies of scale in India, we engage in sourcing from
third party OEMs predominantly from outside India. For sourced products, we have a dedicated team to undertake inspection
and ensure that such products are built to suit our specifications in terms of design and quality. For the six month periods ended
September 30, 2020 and September 30, 2019 and for Fiscals 2020 and 2019, such products which are retailed under our brands
but sourced from third-party manufacturers, such as chimneys, hobs, irons, air coolers, kettles, water bottles, flasks, chairs, rice
cookers, IR thermometers, pulse oximeters etc., contributed 19.20%, 29.80%, 27.60% and 31.40% to our turnover, respectively.
We have a separate distribution network for each of our Pigeon, Gilma and BLACK + DECKER brands. Further, there is a
separate distribution network for the Pigeon LED products. As of September 30, 2020, our manufacturing facilities in Bengaluru
and Baddi are well connected with nine strategically located C&F agents. Additionally, we have 651 distributors in 27 states
and five union territories of India and 12 distributors for our products that are exported as of September 30, 2020. As of
September 30, 2020, the C&F agents and distributors are, in turn, connected with a dealer network comprising of over 45,475
retail outlets, which are driven through a sales force of 566 personnel. We have entered into commercial arrangements with
retail chains such as Metro Cash And Carry India Private Limited for the sale of our Pigeon branded products from several of
their retail outlets in India. Further, we have also entered into agreements with e-commerce platforms such as Flipkart India
Private Limited for the sale of our products on their portals. Outside of India, we export our products which are manufactured
by us to retail chains in the United States of America and Mexico.
Our Gilma brand products are sold through exclusively branded outlets owned and operated by franchisees. As of September
30, 2020, there were 65 such stores spread across four states and 28 cities and towns, with a presence in the urban market in
south India. Gilma stores are designed to be ‘experience’ stores.
As of September 30, 2020, we have a dedicated service team of 118 personnel to address service calls for all our brands. Our
CRM software enables us to track customer requests, pre-installation and post-sales support to ensure customer satisfaction.
Specifically, for our Gilma products, we have a mobile application which enables our customers to register themselves and
raise requests for installation and post-sales services through the app. For Pigeon and BLACK + DECKER products, our
customers can reach our Company through toll free numbers, giving missed calls, sending us emails on the customer care ID,
sending an SMS to our dedicated number or through our dealers and trade partners.
Our Company was founded by our Promoter, Rajendra Gandhi, a first generation entrepreneur with over 21 years of experience
in the kitchen appliances industry. We believe that the sector-specific experience and expertise of our senior management has
contributed significantly in the growth of our Company.
For the six month periods ended September 30, 2020, September 30, 2019 and Fiscals 2020 and 2019 our revenue from
operations as per our Restated Financial Statements was ₹3,288.36 million, ₹3,155.07 million, ₹6,698.61 million and ₹6,409.38
million, respectively, EBITDA was ₹450.63 million, ₹187.55 million, ₹337.92 million and ₹298.22 million, respectively and
restated profit for the period / year was, ₹287.76 million, ₹43.89 million, ₹31.70 million and ₹7.36 million, respectively.
Between Fiscals 2018 and 2020, our EBITDA increased from ₹99.72 million in Fiscal 2018 to ₹337.92 million in Fiscal 2020.
Our EBITDA stood at ₹450.63 million for the six month period ended September 30, 2020.
Impact of COVID-19
The outbreak of COVID-19 was declared a global pandemic on March 11, 2020 by the World Health Organization. The
COVID-19 pandemic and associated responses of the GoI to reduce the spread of COVID-19, have adversely affected
workforces, consumer sentiment, economies and financial markets around the world, including in India.
The COVID-19 pandemic and the associated responses have also adversely impacted our business and operations, including in
the following manner:
• On account of the pandemic-imposed lockdown and other related measures by GoI, our manufacturing facilities in
Bengaluru and Baddi were shut down for 42 days and 34 days, respectively, which resulted in ceasing of our manufacturing
and sales activities during that period. The manufacturing activities at our Baddi facility resumed on April 26, 2020, and
the manufacturing activities at our Bengaluru facility resumed on May 4, 2020. Further, on May 4, 2020, our sales activities
for our products resumed and specifically when one of our product, viz., floor mops was included in the list of essential
products by the GoI. Upon resumption of manufacturing activities, our factories worked at reduced capacity during the
month of May 2020, on account of reduced availability of labour due to COVID-19 pandemic;
• The lockdown also resulted in disruption in our supply of imported products. During the period of the initial lockdown
(i.e., between March 25, 2020 and May 3, 2020), our Company could, on aggregate import traded goods and raw material
valued at approximately ₹14.90 million, as compared to the typical average monthly import of approximately ₹150 million.