MOVADO CONNECT FAQ
2
WHICH PHONES ARE COMPATIBLE WITH
MY SMARTWATCH?
Your smartwatch is compatible with Android™ and iOS
phones, specifically with Android OS 4.4 or higher,
iOS 9 and above for iPhone 5 or later. All devices
are Bluetooth
®
Smart-enabled with an improved data
transfer of 4.1 Low Energy.
HOW DO I DOWNLOAD THE ANDROID
WEAR™ APP?
iOS: Go to the App Store
®
and select Search from the
bottom menu. Type “Android Wear” in the search bar,
select the Android Wear app, and tap Get. Wait for
the app to download to your phone.
ANDROID: Go to the Google Play store, type Android
Wear in the search bar, select the Android Wear app,
and tap Install. Wait for the app to download to
your phone.
HOW DO I SET UP MY SMARTWATCH?
Follow these steps:
•
On your phone, download and install the
Android Wear™ app from the App Store
®
or
Google Play Store.
•
Plug included charger into USB wall charger.
Place watch on charger by aligning the 2
magnetic pins on the back of the watch to the pins
on the charger. WARNING: To avoid damage to
your watch, only use with included charger.
•
To turn on your watch, press and hold the crown
(on the right-hand side of the watch) for a few
seconds. It will take up to a few minutes for your
watch to start up. Once turned on, tap the screen
to begin and select a language.
•
Open the Android Wear app on your phone.
If you don’t have Bluetooth turned on for your
phone, the app will instruct you to turn it on.
•
Then follow the instructions on your phone to pair
with your watch. Tap on the code that matches
the one on the watch and confirm pairing.
•
A confirmation message on your watch will be
displayed once it is paired. This can take a few
minutes, please be patient.
•
Follow the onscreen instructions on the Android
Wear app on your phone to complete the
initial setup.
HOW DO I POWER ON MY SMARTWATCH?
Make sure the smartwatch is charged before trying
to power it on. Press and hold down the crown for at
least three seconds. The smartwatch will also power on
when connected to the charger.
HOW DO I POWER OFF MY SMARTWATCH?
If display is off (watch is asleep but still powered
on), press the crown to power up display. When you
confirm the display is on follow these steps:
•
Press the crown to enter app menu.
•
Scroll and tap on Settings.
•
Tap on System.
•
Swipe up and tap Power off.
•
Tap the checkmark to confirm.
HOW DO I RESTART MY SMARTWATCH?
If display is off (watch is asleep but still powered
on), press the crown to power up display. When you
confirm the display is on follow these steps:
•
Press the crown to enter app menu.
•
Scroll and tap on Settings.
•
Tap on System.
•
Swipe up and tap Restart.
GENERAL SET UP & APP
3
HOW DO I RESET MY SMARTWATCH TO
FACTORY SETTINGS?
By resetting your watch to the factory settings, your
watch will no longer be paired to your phone and
you will erase all data stored on the smartwatch. This
data cannot be restored. Data includes your active
notifications and cards, fitness data, any installed
third party apps, and any data they have stored,
system settings, and preferences which have not been
synchronized through the cloud or on the paired device.
Resetting your watch will not factory reset your paired
device. Any data stored through your Google Account
or transferred externally by an app is not affected.
If display is off (watch is asleep but still powered
on), press the crown to power up display. When you
confirm the display is on follow these steps to reset to
factory settings:
•
Press the crown to power up display.
•
Press the crown to enter app menu.
•
Scroll and tap on Settings.
•
Tap on System.
•
Tap on Disconnect & reset.
•
Tap the checkmark to confirm.
After you reset your watch to factory settings, you need
to pair your smartwatch with your phone again.
HOW FAR AWAY CAN MY SMARTWATCH BE
FROM MY PHONE AND STILL BE CONNECTED?
The range of the wireless Bluetooth connection
between your phone and your smartwatch can vary
greatly depending on the environment. In general,
you should have at least 10 meters (or 30 feet)
of connectivity. You can extend the range of your
smartwatch by connecting it to a Wi-Fi network.
HOW DO I UNINSTALL THE ANDROID WEAR APP?
iOS: Long press the Android Wear App until the home
screen icons shake and a red “X” appears. Click the
red “X” on the Android Wear App to remove it.
ANDROID: The specific steps may vary depending on
your phone manufacturer. In general, enter the Settings
menu, select Applications or Application Manager,
click on Android Wear and select Uninstall.
Note: On newer Android devices re-installing the
Android app will restore your settings. However, on
iOS devices you will lose pairing and must re-connect.
I AM NEW TO ANDROID WEAR. HOW DO I
USE IT?
Here are answers to some questions you may have
about Android Wear on your new smartwatch.
Click here to learn more.
WHAT ARE THE TIPS AND TRICKS FOR USING
ANDROID WEAR ON MY NEW SMARTWATCH?
Here are some tips and tricks for using Android Wear
on your smartwatch.
Click here to learn more.
GENERAL SET UP & APP
4
HOW DO I CONNECT THE SMARTWATCH
TO WI-FI?
If your watch is paired with an Android phone and has
Wi-Fi, your watch can automatically connect to saved
Wi-Fi networks when it loses the Bluetooth connection
with your phone. This lets your watch and phone
automatically stay synced at any distance over the
Internet. That way, you can get notifications and use
voice search on your watch throughout your home
and work even when you leave your phone in a
different room.
•
Press the crown to power up display.
•
Press the crown to enter app menu.
•
Scroll and tap on Settings.
•
Tap on Connectivity.
•
Tap on Wi-Fi.
•
Tap on Wi-Fi off, to turn it on. When on, the
Wi-Fi should say Automatic.
•
If Wi-Fi is set to Automatic, your watch will
automatically connect to any known, available
network when your watch does not have a
Bluetooth connection to your phone.
•
Tap on Add network.
•
Scroll to find your network, and tap.
•
Power on phone and start Android Wear app.
•
Tap Enter on phone to complete password entry.
•
Enter password on phone.
Note: Your watch can’t connect to Wi-Fi networks
that take you to a page before you can connect (for
example, Wi-Fi networks at places like hotels or
coffee shops).
GENERAL SET UP & APP
5
HOW DO I PAIR MY SMARTWATCH TO
MY PHONE?
To pair your smartwatch, follow these steps:
iOS
•
In the Android Wear App on your phone, you’ll
see a list of nearby devices. You can check the
name of your watch on its screen.
•
Before you start, ensure your watch is charging.
•
Select language, then scroll down to watch identity.
•
On your phone, touch your watch’s name.
On your watch, you’ll see a pairing code.
•
On your phone, you should see the same pairing
code shown on your watch. Then, touch Pair.
You’ll see a confirmation message once your
watch is paired. This can take a few minutes.
•
On your phone, follow the onscreen instructions
to turn on watch notifications, location, and
calendar access.
•
To use Google Assistant and access the Play
Store, a Google account must be added to your
watch. This can be done during the initial setup
or at any time through the Android Wear app.
If you are pairing your watch after a factory reset,
you’ll need to open the Android Wear App on your
phone. Then, touch the menu icon, select Pair With
New Watch, and continue with the steps above.
Note: Your watch may automatically install an update
and restart after it’s paired with your phone. If it begins
downloading an update, keep the phone near your
watch and ensure your watch stays charging until the
update is finished.
Note: The Android Wear app must remain open on
your phone to ensure connectivity to your watch. If you
close the app on your phone you will lose connection
to your watch.
ANDROID
•
In the Android Wear App on your phone, you’ll
see a list of nearby devices. You can check the
name of your watch on its screen.
•
Before you start, ensure your watch is charging.
•
Select language, then scroll down to watch identity.
•
Touch your watch’s name.
•
You’ll see a pairing code on your phone and
watch. Make sure the codes match. If your
phone is already paired to another watch, touch
the triangle next to a watch’s name in the upper
left hand corner. Then, touch Pair With A New
Wearable and continue to follow the steps.
•
Touch Pair on your phone. You’ll see a
confirmation message once your watch is paired.
This can take a few minutes, so please be patient.
•
On your phone, touch Enable Notifications.
•
Touch the checkbox next to Android Wear to let
your watch show notifications from different apps
on your phone.
•
To use Google Assistant and access the Play
Store, a Google account must be added to your
watch. This can be done during the initial setup
or at any time through the Android Wear app.
Note: Your watch may automatically install an update
and restart after it’s paired with your phone.
WHY CAN’T I PAIR MY SMARTWATCH TO
MY PHONE?
Ensure that your smartwatch is powered on and
Bluetooth is enabled on your phone. Launch the
Android Wear App and follow the on-screen
instructions for pairing your watch. If it fails to connect,
check the Bluetooth menu on your phone. If you see the
smartwatch in the device list, remove it. Relaunch the
Android Wear App and repeat the pairing process.
If you are still having issues, click here for
troubleshooting tips.
PAIRING/SYNCING
6
HOW DO I UNPAIR MY SMARTWATCH FROM
MY PHONE?
iOS: You can unpair your watch by performing a
Factory Reset from the Settings menu on your watch.
For instructions on how to perform a factory reset, go
to “HOW DO I RESET MY SMARTWATCH TO
FACTORY SETTINGS?”
ANDROID: You can unpair your watch by selecting
your watch from the Settings menu in the Android
Wear App on your phone. Once you have selected
your watch, tap the Unpair Watch at the bottom of
the screen.
HOW DO I RE-PAIR THE SAME SMARTWATCH
WITH THE APP?
iOS: In the Android Wear App, tap Pair with a new
wearable and follow the on-screen instructions.
See above the PAIRING/SYNCING section for
more details.
ANDROID: In the Android Wear App, tap Pair with a
new smartwatch and follow the on-screen instructions.
See above the PAIRING/SYNCING section for
more details.
HOW MANY SMARTWATCHES CAN I PAIR WITH
THE APP AT ONE TIME?
iOS: Only one watch can be paired with the app at
a time.
ANDROID: Multiple watches can be paired with the
app simultaneously.
PAIRING/SYNCING
7
HOW DOES ANDROID WEAR WORK WITH
ANDROID PHONES?
Here are some of things that Android Wear for
Android can do for you.
GET MESSAGES AND OTHER INFORMATIVE
NOTIFICATIONS
•
Incoming phone calls
•
Texts
•
Emails
•
Calendar events
•
App Notifications
Your watch uses the notifications settings on your
phone. If you have notifications set up, you’ll be able
to read and reply to messages on your watch.
TO REPLY, YOU CAN:
•
Speak
•
Draw an emoji
•
Handwrite
•
Type on keyboard
•
Choose from a prewritten Smart Reply
CHECK YOUR SCHEDULE, TRAFFIC, WEATHER
AND MORE
•
Check your schedule
•
Track packages
•
Get traffic info
•
Check your flight or hotel reservations
•
Check the weather
•
View reminders
You can download certain apps that let you customize
your home screen to show you helpful info such as
weather or stocks.
You can get quick answers from Google Assistant and
do a variety of tasks on your watch using just your
voice. Just say “Ok Google” or press the crown to ask
questions or get things done.
•
Translate words or phrases
•
Check stocks
•
Solve math problems
•
Convert between units
•
Find a place or business
GET DIRECTIONS AND SEE TRAVEL INFO
On your watch, download the Google Maps app from
the Play Store.
•
Get turn-by-turn navigation
•
Find a place or business
•
Find business info
SET GOALS AND TRACK YOUR FITNESS
Measure your progress and stay motivated with built in
fitness tracking.
•
Track a walk, run, or bike ride
•
See how many steps you take each day
•
Set simple goals for steps
•
Strength training tracking and daily challenges
LISTEN TO YOUR MUSIC AND MEDIA
•
Control music
•
Listen to music on your watch without your phone
•
Listen to podcasts and music
FEATURES
8
ASK QUESTIONS & DO EVERYDAY TASKS WITH
GOOGLE ASSISTANT
To ask your Google Assistant for help, press and hold
the crown on your watch or say “OK Google”. When
your watch is ready, you’ll see “Hi, how can I help?”
Note: For now, this feature is available in English and
German only.
TO USE YOUR GOOGLE ASSISTANT ON YOUR
WATCH, YOU’LL NEED:
•
A Google Account on the watch
•
Phone’s language set to English
•
An Internet connection on your watch via a
Bluetooth connection through Wi-Fi or cellular
connection, if your watch has it.
SET UP GOOGLE ASSISTANT TO RESPOND TO
YOUR VOICE
To turn on hands-free access to your Google Assistant:
•
Press the crown to power up display.
•
Press the crown to enter app menu.
•
Scroll and tap on Settings.
•
Then tap Personalization.
•
Turn on “Ok Google” detection.
Once “OK Google” detection is turned on and you’re
looking at your watch screen, you can start Google
Assistant by saying, “Ok Google,” followed by
your question.
Note: The “OK Google” detection uses a small amount
of battery power. To save a little more battery, turn this
feature off.
HOW DOES ANDROID WEAR WORK WITH
iPHONES?
Here are some of the things that Android Wear for
iPhone can do for you.
GET MESSAGES AND OTHER INFORMATIVE
NOTIFICATIONS
•
Incoming phone calls
•
Texts
•
Emails
•
Calendar events
•
App Notifications
CHECK YOUR SCHEDULE, TRAFFIC, WEATHER
AND MORE
•
Check your schedule
•
Track packages
•
Get traffic info
•
Check your flight or hotel reservations
•
Check the weather
•
View reminders
You can download certain apps that let you customize
your home screen to show you helpful info such as
weather or stocks.
You can get quick answers from Google Assistant and
do a variety of tasks on your watch using just your
voice. Just say “Ok Google” or press the crown to ask
questions or get things done.
•
Translate words or phrases
•
Check stocks
•
Solve math problems
•
Convert between units
•
Find a place or business
FEATURES
9
SET GOALS AND TRACK YOUR FITNESS
Measure your progress and stay motivated with built in
fitness tracking.
•
Track a walk, run, or bike ride
•
See how many steps you take each day
•
Set simple goals for steps
•
Strength training tracking and daily challenges
LISTEN TO YOUR MUSIC AND MEDIA
•
Control music
•
Listen to music on your watch without
your phone
•
Listen to podcasts and music
ASK QUESTIONS & DO EVERYDAY TASKS WITH
GOOGLE ASSISTANT
To ask your Google Assistant for help, press and hold
the crown on your watch or say “OK Google”. When
your watch is ready, you’ll see “Hi, how can I help?”
Note: For now, this feature is available in English and
German only.
TO USE YOUR GOOGLE ASSISTANT ON YOUR
WATCH, YOU’LL NEED:
•
A Google Account on the watch
•
Phone’s language set to English
•
An Internet connection on your watch via a
Bluetooth connection through Wi-Fi or cellular
connection, if your watch has it.
SET UP GOOGLE ASSISTANT TO RESPOND TO
YOUR VOICE
To turn on hands-free access to your Google Assistant:
•
Press the crown to power up display.
•
Press the crown to enter app menu.
•
Scroll and tap on Settings.
•
Then tap Personalization.
•
Turn on “Ok Google” detection.
Once “OK Google” detection is turned on and you’re
looking at your watch screen, you can start Google
Assistant by saying, “Ok Google,” followed by your
question.
Note: The “OK Google” detection uses a small amount
of battery power. To save a little more battery, turn this
feature off.
IS MY SMARTWATCH WATER AND/OR
DUST PROOF?
Your smartwatch is dust and splash resistant. However,
we recommend limiting exposure to dust and water
because certain functions (such as Android Pay) may
not work properly if the device is used while wet.
Should moisture accumulate on the backside, the device
may not properly engage the lock screen if one has
been set up. Excessive moisture on the front may reduce
touch screen functionality. At any time use a clean, soft
cloth to dry it thoroughly.
DOES THE SMARTWATCH HAVE A MICROPHONE
AND/OR SPEAKER?
The smartwatch has only a microphone and not a
speaker. The microphone can be used to activate
Google Assistant. Assistant can be used to search the
web and complete voice actions. It’s your own personal
Google, always ready to help.
Note: Some voice features may not be available
on iOS.
FEATURES
10
FEATURES
DOES MY SMARTWATCH HAVE AN ALARM?
Yes, your smartwatch has alarm functionality. To set an
alarm, press the watch crown to open the apps menu
and select Alarm from the list of applications.
WHICH NOTIFICATIONS WILL I RECEIVE?
Most notifications you see on your phone will also
show up on your watch. These include notifications for
missed calls, texts, event reminders, and more. When
you get a notification, your watch will only vibrate (i.e.
it will not make any sounds).
HOW DO NOTIFICATIONS WORK?
Your watch uses the notification settings you have
for each app on your phone. If your app vibrates or
makes a sound for notifications on your phone, your
watch will vibrate. If your app doesn’t vibrate or make
a sound for notifications, your watch won’t vibrate but
you’ll still see a card on your watch.
HOW DO I CONTROL WHICH NOTIFICATIONS I
CAN RECEIVE ON MY SMARTWATCH?
Silence or unblock notifications on your watch
You can get notifications for texts, missed calls, events,
reminders, and more. Your watch will vibrate or stay
silent when you get a notification, depending on the
settings on your phone.
•
If your phone vibrates or makes a sound for
a notification, your watch will vibrate for that
notification.
•
If your phone doesn’t vibrate or make a sound for
a notification, your watch won’t vibrate or make
a sound for that notification.
When you dismiss a notification on your watch, it’s also
dismissed on your phone (and the other way around).
CHANGE YOUR WATCH NOTIFICATIONS
Stop watch vibrations
To stop your watch from vibrating when you get a
notification, turn on Do Not Disturb (DND).
•
If the screen is dim, press the crown to wake up
your watch.
•
While using your watch, swipe down from the
top of the screen.
•
Tap Do Not Disturb .
•
(Optional) To choose which notifications to get
when you have Do Not Disturb turned on, swipe
down from the top of the screen tap Settings
then select Notifications and select Do not
disturb unless… .
You can choose to have calls from favorites, reminders,
and events vibrate your watch even when Do Not
Disturb is turned on. Alarms will always vibrate your
watch even when Do Not Disturb is turned on.
To choose which notifications to get when you have Do
Not Disturb turned on, swipe down from the top of the
screen, tap Settings then select Notifications and select
Do not disturb unless…
Note: Watches paired with an iPhone will not sync
notification settings with the phone.
BLOCK NOTIFICATIONS
Use the Android Wear app on your phone to stop
notifications from specific apps from appearing on
your watch.
•
On your phone, open the Android Wear app
•
Tap Settings
•
Tap Block app notifications
•
Tap plus sign icon to add, then tap the app you
want to block.
11
FEATURES
Optional for Android phones: To stop card
notifications from the Google app, learn how to
customize them on your phone. When you listen to
music on your phone, you’ll always see the music
card with options to pause and play. You can’t turn
this card off.
To get app notifications again:
•
On your phone, open the Android Wear app
•
Tap Settings
, tap Block app notifications
•
Android phone: Next to the app, tap Close.
•
iPhone: Tap Edit next to the app, tap Unblock.
See your Google app feed on your watch
If you have the Google app on your phone your watch
is connected to, you can see your feed on your watch.
You can see cards about traffic, birthdays, weather,
flight or hotel reservations and many more topics.
See cards from the Google app
To see cards on your watch, you need version 5.6 and
up of the Google app on your phone.
•
On your watch, open the Google app in the
app menu by selecting Your Feed
•
To scroll through more cards, scroll down.
•
Tap on the card to see more information.
•
Swipe left to go back.
Stop seeing certain cards
To stop seeing a certain type of card on your watch,
customize your Google app feed on your phone first:
•
On your phone, open the Google app.
•
At the top right of the card, tap More, Never
show stories to read.
•
On your watch, open Your Feed.
•
Pull down from the top of the screen to update
your feed.
Your feed will update automatically.
Types of cards you can see on your watch
•
Stocks, sports, and weather
•
Reminders, birthdays, and appointments
•
Traffic, flights, and boarding passes
•
Hotel and restaurant reservations
TO TURN OFF YOUR SCREEN TEMPORARILY
•
From the watch face, swipe down from the top of
the screen.
•
Select the watch icon.
•
Press the crown to turn the watch back on.
HOW DO I DOWNLOAD AND USE 3RD PARTY
MICROAPPS ON MY SMARTWATCH?
Android and iPhone users can download 3rd party
microapps by visiting Google Play in the app menu on
the watch.
TO VISIT GOOGLE PLAY ON MY SMARTWATCH
•
Tap the crown to enter the app menu.
•
Scroll down and select Play Store. A Wi-Fi
connection is necessary for iPhone users.
HOW DO I USE GOOGLE FIT?
The Fit app can be used on Android and iOS devices
to track steps. Follow these steps:
iOS
•
If your screen is dim, tap the screen to wake up
the watch.
•
On the watch, press the crown to see your
app list.
•
Scroll down until you see Fit logo.
•
Tap on Fit.
•
Scroll up to view day details.
12
FEATURES
ANDROID
•
If your screen is dim, tap the screen to wake up
the watch.
•
On the watch, press the crown to see your app
list.
•
Scroll down until you see Fit logo.
•
Tap Fit.
•
Scroll up to view day details.
Click here to learn more.
WHAT TYPE OF ACTIVITY DOES GOOGLE
FIT TRACK?
Google Fit allows your watch to view and store
activity, location, nutrition, and body sensor
information. Activity information is data about your
physical activity. It may include step count, calories
burned, and speed, for activities like running, walking,
or biking.
CAN I SEND MY ACTIVITY DATA TO OTHER APPS?
No, you can only view your activity data.
DOES MY SMARTWATCH MONITOR MY
HEART RATE?
No, this device does not support heart rate measurement.
DOES MY SMARTWATCH HAVE GPS?
No, this device does not support untethered GPS. The
watch can retrieve GPS info from your phone.
CAN MY SMARTWATCH TRACK MY SLEEP?
Sleep tracking is only available via third-party sleep
tracking apps. Access and download third-party sleep
tracking apps by visiting Google Play on your watch.
ARE THE STRAPS INTERCHANGEABLE?
No, your smartwatch does not have interchangeable
straps.
13
BATTERY
HOW LONG WILL MY SMARTWATCH
BATTERY LAST?
Your battery will last up to 24 hours, depending
on usage.
HOW DO I CHARGE MY SMARTWATCH?
Please use the charger that was included in the
smartwatch packaging. Align the two magnetic pins on
the charger to the two pins on the back of the watch
and a lightning bolt will appear on the watch face to
denote that it is charging.
I’VE PLACED THE SMARTWATCH ONTO THE
CHARGER. WHY DO I NOT SEE THE CHARGING
INDICATOR ON THE DISPLAY?
If the charging indicator (lightning bolt) is not visible,
the charger does not detect the watch. Try the
following tips:
•
Reseat the watch on the charger
•
Verify watch is seated snugly on charger with no
gap
•
Verify nothing is between charger and device,
i.e. no dust, tape, etc.
•
Make sure the charger is getting power. Verify the
charger’s USB cable works with other devices.
•
Try changing the charger’s power source, i.e.
move to wall outlet from laptop.
Device may be defective. Try replacing if watch is
under warranty. For more information on warranty,
go to “WHAT IS THE WARRANTY ON MY
SMARTWATCH?”
Sometimes if the device gets too hot while charging, it
will go into a thermal shutdown mode until it cools off
and then, will continue charging once it is safe again.
Try removing the device from the charger, wait for it to
cool down, and place it on the charger again.
HOW DO I MANAGE THE BATTERY LIFE?
To maximize the battery life of your watch, try the
following tips:
TRY CHANGING TO A DIFFERENT WATCH FACE
Some watch faces, especially those with animations
or interactive abilities and brighter colors, use up more
battery life than others.
ADJUST SCREEN BRIGHTNESS
The brighter your watch screen, the more battery your
watch will use. Turn down your watch screen brightness
to save more battery power.
TURN OFF NOTIFICATIONS YOU DON’T WANT
Turning off notifications can save your battery. See
“HOW DO I BLOCK NOTIFICATIONS?” to learn how
to block notifications.
UNINSTALL APPS
From your watch:
•
If the screen is dim, press the crown to wake up
your watch.
•
To go to your list of apps, press the crown.
•
Scroll and tap Play Store.
•
Scroll down from the top of the screen and tap
My Apps.
•
Tap the app you want to delete, then scroll to the
bottom and tap Uninstall.
To see a list of all your apps, including pre-installed
apps you can’t delete:
•
On your watch, swipe down from the top of
the screen.
•
Tap Settings.
•
Tap Apps.
14
LIMIT WI-FI USE
You can save battery life by adjusting the amount of
time your watch can use Wi-Fi.
TURN OFF ALWAYS ON FEATURE
Turn off the always on screen feature to save battery
life. You can set the display to show the time or turn off
completely when you’re not using the watch. If set to
turn off, the screen will turn on when you turn your wrist
or touch the screen. Here’s how to change the setting:
From your phone:
•
On your phone, open the Android Wear app.
•
Touch Settings.
•
Find Always-on screen and use the switch to
turn on or off. Note - if you are using an Android
phone and are paired to multiple watches you will
need to select the specific watch in the settings
menu to access this setting on your phone.
From your watch:
•
If the screen is dim, press the crown to wake up
your watch.
•
To go to your list of apps, press the crown.
•
Scroll and tap Settings.
•
Tap Display.
•
Scroll and tap Always-on screen to turn on
or off.
TURN OFF SMOOTH SECONDS
Turn off the smooth seconds feature to save battery
life. This feature is only available on the Sport, Digital,
Museum and Cyclox dials.
•
If your screen is dim, tap the screen to wake up
the watch.
•
Tap and hold the center of the screen.
•
Scroll to the bottom and toggle off
“Smooth Seconds”
BATTERY
15
ACCOUNT & DEVICE SETTINGS
HOW CAN I ACCESS THE SETTINGS MENU?
Open the Android Wear App. Click the gear symbol
in the top right navigation to view all account and
device settings.
HOW CAN I CHANGE MY PASSWORD?
Your password is based on your Google account
settings. Change your password within your
Google account.
HOW CAN I OPT OUT FROM EMAILS?
Your email message settings are based on your
Google account settings. Change opt-out settings
within your Google account.
HOW CAN I CHANGE THE LANGUAGE OF THE
ANDROID WEAR APP?
The language of the app is determined by the
language set on your phone. Change the language
settings on your smartphone to affect language on
your smartwatch.
I FORGOT THE PASSCODE I SET TO MY
SMARTWATCH AND AM LOCKED OUT.
HOW DO I FIX THIS?
To regain access to your smartwatch, you will need to
prompt a Factory Reset.
•
Follow these steps:
•
Enter an invalid passcode 3 times in a row. Wait
15 seconds.
•
Enter an invalid passcode again, another 3 times
in a row. Wait 15 seconds.
•
Enter an invalid passcode for the last time,
another 3 times in a row. Wait 15 seconds.
•
The watch will produce a pop-up card prompting
a Factory Reset. Tap on the check mark, or Done.
•
Once Factory Reset is complete, you will need to
re-pair your smartwatch to your phone.
•
Remove the device name from Bluetooth cache
on your phone before pairing in app.
16
HOW IS MY PERSONAL DATA BEING USED?
To learn more about how your data is being used,
follow these steps:
•
Open the Android Wear App on your phone.
•
Click the gear at top right navigation.
•
Scroll to the bottom of Settings menu.
•
Click About and then, tap Privacy Policy.
PRIVACY
