BE PREPARED FOR WILDFIRE & PUBLIC SAFETY POWER

Update your contact information and/or sign up for outage notifications

Visit sdge.com/notifications or call 1-800-411-7343 to update your contact information and/or

Download the new PSPS app

SDG&E’s new PSPS app, “Alerts by SDG&E”, is a free tool that puts outage information at your

fingertips throughout a PSPS event. Track PSPS outages for personal locations with the ability to

save up to five addresses. Stay informed about power restoration efforts and estimated time of

restoration. Get real-time status updates, directions to the nearest Community Resource Centers

and access to additional SDG&E resources. Learn more at sdge.com/PSPSapp.

Prepare an emergency kit

During an emergency, every second counts. Careful planning can help keep you safe and

reduce the stress of having to scramble for what you need. Be prepared with a written plan as

well as supplies. Learn more and download emergency plan and emergency kit checklists at

sdge.com/checklists.

Follow SDG&E on social media and the NewsCenter

Facebook: facebook.com/SanDiegoGasandElectric

Twitter: twitter.com/SDGE

Instagram: instagram.com/sdge

NewsCenter: sdgenews.com

Nextdoor: San Diego Gas & Electric

STAY INFORMED AND BE PREPARED DURING PSPS

Whatever the circumstances, SDG&E will make every effort to communicate with you.

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San Diego Gas & Electric

(SDG&E

) sometimes turns power off in fire-prone areas during adverse weather

conditions as a safety precaution. This is known as a Public Safety Power Shutoff (PSPS). While these events

are more likely to occur in high fire-risk areas, all San Diegans could be affected and should be prepared. SDG&E

aims to send early notifications via phone calls, text alerts, emails and other means before turning off power.

BE PREPARED FOR WILDFIRE &

PUBLIC SAFETY POWER SHUTOFF

SDG&E

IS COMMITTED TO SAFETY

WILDFIRE

SAFETY

COMMUNITY RESOURCE CENTERS

SDG&E may open Community Resource Centers near affected communities during a PSPS event.

Visitors can receive preparedness materials such as ice, water, snacks, charging for mobile

devices, small, solar-powered batteries, radios and up to date information about the shutoff event.

Public health protocols may also be in place including social distancing measures, routine deep

cleaning and drive-through service. Learn more at sdge.com/resource-centers.

EVENT DURATION /BACKUP GENERATION

A PSPS event will require power to remain out for as long as a threat to public safety and to the

electric system continues. Before power can be restored, crews must inspect power lines and

equipment and make any needed repairs.

Exploring safe, alternative power sources to operate your critical equipment during PSPS events

is encouraged. For additional information on choosing a generator or an alternative backup

system, please consult a licensed electrician and SDG&E. Learn more at sdge.com/generator.

MEDICAL BASELINE ALLOWANCE PROGRAM

If you or someone in your household has a

qualifying medical condition or needs certain

medical equipment in your home, you may be

eligible for more electricity or natural gas at a

lower rate. The person with the qualifying medical

condition must live at the address on the application,

and the medical equipment must be for home use

only. This program can also help by providing extra

notifications in advance of a PSPS event. Learn

more at sdge.com/medicalbaseline.

CARE AND FERA PROGRAMS

CARE and FERA are two SDG&E programs that can

provide you with a monthly discount on your bill.

• California Alternate Rates for Energy (CARE) - 30%

or more monthly bill discount.

• Family Electric Rate Assistance (FERA) - 18%

monthly bill discount. FERA is only open to

households with three or more people.

Learn about qualifications and income guidelines,

and apply to these programs at sdge.com/CARE.

ENERGY SAVINGS ASSISTANCE PROGRAM

Energy-efficient home improvements can make your

home more comfortable, save you money now, and

for years to come. You may be eligible to receive

low- or no-cost products and installation. Learn

more and apply at sdge.com/ESA.

ACCESS AND FUNCTIONAL

NEEDS (AFN) RESOURCES

SDG&E and 2-1-1 San Diego have further collaborated

to support individuals with Access and Functional

Needs to provide appropriate information and

services to increase preparedness and self-resilience

during PSPS events and emergencies. Services may

include assisted transportation, backup power,

preparedness items, food security, temporary

shelter and welfare checks. Learn more at

211SanDiego.org or dial 2-1-1.

To learn more about Public Safety Power

Shutoffs, visit sdge.com/wildfire-safety.