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Dear Valued Supply Chain Partner,
Welcome to Yankee Candle Company, Inc. We are proud to have you as a Supply Chain Partner.
Our primary objective is to deliver product to our customers quickly and efficiently. In order to be
successful we depend on the ability to process your shipments without unnecessary expense and delay.
The following information has been developed to help you understand our policies and procedures.
This information supersedes all previous editions to the Supplier Compliance Guidelines as well as
previous notifications and instructions issued by Yankee Candle Company, Inc.
This document will serve as your guide for preparing your product to be “floor ready” allowing for
the prompt and efficient movement of product throughout our facilities. In this guide you will find
information on, Product Quality, Fill Rate, Floor Ready Requirements, Delivery Requirements,
Shipping Requirements, Ticketing Requirements and Routing Instructions for all types of shipments
The Supplier Compliance Guidelines are an integral part of our relationship with our Supply Chain
Partners. Verbal and written instructions pertaining to compliance requirements are not valid unless
approved in writing by the appropriate buyer and YCC Compliance Team at Yankee Candle
Company, Inc. Failure to comply with our Supplier Compliance Guidelines, with or without
incurring higher transportation charges, shall be considered as your agreement to pay
transportation, administrative, and handling costs.
It is vital that your company complies with our requirements to help make our partnership effective
and cost efficient. Non-compliance may result in charge backs to offset our additional handling and
administrative costs. If your product is rejected, recalled, you the supplier will be subject to a charge
back for all labor involved in removing product at the store level and our Distribution Center as well
as all transportation cost and any other expense that may occur where applicable. Yankee Candle
Company, Inc. reserves the right to amend and re-publish these Guidelines as necessary.
Once again we stress the need to carefully follow the Guidelines set forth within this document. With
your assistance and cooperation, we expect greater sales, efficiency and productivity for both of our
organizations. Please be sure to read our instructions in this document carefully. If we do not receive
a signed copy of the acknowledgement within 14 days of the guide being received, we will assume that
you accept the Terms of the Supplier Compliance Manual.
If there are any questions or concerns please contact our Compliance Department:
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Revised 7/22/2021